3 (Three) Outage in Coppull, Lancashire, England

Thanks for the crap internet @threeuk

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@Bigabs10 @ThreeUK Cheers buddy just want no what's best network now

@ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

@ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@ThreeUKSupport The outcome of the chat was that he sent me a link to redownload. I ended the chat and uninstalled/reinstalled and still same issue. Software is allnup to date. I didn’t notice it was asking for a “dongle” number on my browser.

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

@ThreeUKSupport went over my minuets but i had a cap on them and never got any notifications i was close to going over which I’ve had every time

@ThreeUKSupport @ThreeUK has the worst customer service. I have been waiting over an hour to speak to them. Also I was told I will get a back call from the Maneger on Monday but they did not call. #fixup

Worst customer service ever @ThreeUKSupport ended a call with three more confused than when I called them 🤔 #BadCustomerService

@ThreeUKSupport We are 3 guys working delivery driver at #KFC and all of us on Three network having same issue. Its Outdoor

I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

@ThreeUK You asked. I told you I asked how much it would cost on your network, you haven’t told me yet 😂

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

@ThreeUK @ThreeUKSupport Was considering renewing my contract for yet another year with yourselves but your wuntu offers are now so terrible I feel there is nothing left for me now

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport your customer service is disgraceful!! For one they cant even understand what im saying why cant you guys ring me i am not ringing you anymore shove your sim card where the sun dont shine absolutely useless and awfuk company

@ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

@ThreeUKSupport Get right on it?! I sent you a DM 5 hours ago! #really 5 hours ago! Come on @ThreeUK I do expect more from your customer service.

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

@ThreeUKSupport hi, I’m trying to upgrade my contract via online when I log in it says to validate my email, when I click on the validate my email link it just sends me to the home page and still asks me to validate my email when I login an help pls?

Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

@ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

@ThreeUKSupport hi. Trying to top up my daughters pay as you go phone but the website keeps kicking us out. I assume the problem is your end?

@ThreeUKSupport A friend used my referral link yesterday but there were issues with your website not finding her address so she gave up and went in store (and had no problems). Is it still possible to claim for the Amazon vouchers for us both?

@ThreeUKSupport Really ! How about contacting your “customer excellence team” and sort it yourself! Nothing to do with me why on earth would I call you again. How rude!

@ThreeUKSupport Yes I did and spoke to customer excellence team who reassured me that I will not receive any more calls and that they will issue me with 0 bill in writing, but no joy!

Will you please stop your advisors pestering me , I am not your customer any more @ThreeUK

@ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

I hate ringing @ThreeUK Trying to cancel my contract but they're now trying sell me some other bullshit. I wanna leave cos I've had NO SIGNAL inside the house for over a year. Just shut up and give me a PAC code dickhead!

@ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

@ThreeUK Your support sucks. The Live Chat is not operating, and I have been waiting on the phone for over 13 minutes to sort out a query on my bill. Not a service I would recommend to anyone.

@ThreeUK have THE worst customer service. Never had a contract with them. Being hounded for money and when I call up I've had the phone put down on me THREE TIMES. WTF Sort your lives out! Absolutely fuming. #threeuk #useless #criminal

@ThreeUKSupport It's not sometimes it's ALL the time in the city centre, why don't other networks have issues like this and I know they don't because other family and friends on different networks have no issues at all. It's just 3 network.

@ThreeUKSupport Hi, nothing on 3g either. I have full 4g signal, but no Internet.

@ThreeUKSupport Hi, I live in TW14 8LL, but it's just as bad in UB7 8JD. I'm using a OnePlus 7 Pro

@Three_Is_Broken @AdamJayPrice @ThreeUK Vodafone signal is excellent but their customer service is diabolical. It really is as well - way worse than Three. As for EE - used them a few years back and their network was appalling. Truly appalling. It may have improved since-it couldn’t have got any worse that’s for sure!

@ThreeUKSupport My data is inconsistent, it works slow sometimes and other times it’s fine. Normally I have to reboot my whole phone for my data to kick in when I leave the house, Which is annoying.

Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

@robin_parker Been with @ThreeUK on and off for years and always found them to be very reliable. I frequently use it for tethering when working remotely too and never any issues I can recall. Faster than BT broadband any time of day

@BShitcoins @ThreeUK It's bad everywhere but particularly around London & especially when there is more than 1 other 3 customer within a 10 mile radius But 3 will tell you not to worry because 5G is coming and this will resolve it. Probably. Hopefully. Maybe 3 are about you ask for a postcode 🙄🙄