3 (Three) Outage Report in Castle Donington, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Awsworth, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Awsworth |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
-
BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
-
Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
-
Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
-
Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
-
Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
-
jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
-
BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
-
Dan Hayes MRAeS - Sustainable Aerospace Investor
(@hayesda) reported
from
New Basford, England
on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
-
Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
-
laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
-
Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
-
Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
-
Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
-
MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
mathew goudie
(@mathewgoudie) reported
@ThreeUK I've seen some poor customer service in my many years on this planet, but I have to say that the service given to my wife regarding her upgrades is really up the top of the list at the moment.
-
TG
(@Tommy_2Guns) reported
@ThreeUKSupport Hello. Just wondering if you could assist me? The cellular connection on my iPhone isn’t connecting at all. I’ve turned on and off airplane mode and reset my device but it hasn’t resolved the issue. Thanks.
-
Wayne
(@MrWayneRichards) reported
@ThreeUKSupport I also had an issue with intermittent connection. I got through on your Customer Service number 0333 338 1001 & all issues sorted. Very helpful & polite. Thanks 🙏🏾
-
Jackie Akehurst
(@jackie_akehurst) reported
@ThreeUKSupport I would like all 6 of our contracts refunding this month please. We've had barely any Internet, and as a gaming / TV streaming house, it's been diabolical,inc struggling to watch world cup! Please advise what on earth is going on! This service is not acceptable 😒
-
Tyler
(@tylerfage) reported
@ThreeUKSupport is your app still down as I’m having logging in issues, I’ve called customer services and they said it was a system issue, is this now resolved?
-
MrDeeJay
(@spinningthedisc) reported
@ThreeUKSupport Unsure how to switch to 3G on my iPhone. I notice no 5G here in Glasgow city centre. As this is data only that may help. What’s the plans on that?
-
Andrew 🇪🇺
(@thespudman) reported
@ThreeUK no reply. Connection even worse now. Customer service not helpful. No reply to my complaint. No replies on the forum and no replies on Twitter. Great.
-
HannahJonesAvon
(@HannahJonesAvo1) reported
@ThreeUK paid for 4g broadband for 6 months and never had decent speeds (often below 3mg), says full signal on devices and hub but also says no internet. Have tried to resolve in past to be told work is being done on mast. Work still being done on mast £7 refund for inconvenience
-
Aleks Byrd
(@ablackbyrd) reported
@ThreeUKSupport When are you rolling out eSim? It's been 3 months since iPhone14 was released and I still see no details on eSim from you - incredibly poor planning! Chatted with support over a month ago as I can't use my new iPhone without eSim and was told coming soon. Update?
-
june hamilton
(@csispooky) reported
Is anyone else suffering issues with messages via three at the moment? @ThreeUKSupport