3 (Three) Outage Report in Castle Donington, Leicestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Dan Hayes MRAeS - Sustainable Aerospace Investor
(@hayesda) reported
from
New Basford, England
on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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peter wilson
(@wilsonpeter48) reported
@ThreeUK why are you putting up your payg prices and reducing amounts. It seems your just trying to make more money out of already coustomers who are on the breadline. We all can't have contracts because of poor signal so we don't want to get lumbered with a year or more of
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Jaimee
(@JaimeeTu_) reported
Hi @ThreeUK I'm looking at switching over to your network! Is there anyway my sim can be sent to an address that isnt my billing address? My billing address is my parents home, but I'm currently finishing my final weeks of university so would need it posting here instead!
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natasha david
(@nl_davidd) reported
@ThreeUK please can someone email me to cancel my contract. I was assured this would happen yesterday and of course I have had no confirmation. I do not want a call, I do not want to upgrade, I want to leave.
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Chris Scott
(@Christophe1268) reported
@ThreeUK Upgraded in store to iPhone 12. Not in stock so ordered to be delivered to store on 13/01. Store now closed and no answer on store phone. Paying for phone but can’t get it, no instructions from three about what to do. Call centre say they can’t help, please help.
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Kirsty Barnett
(@mrsbadge22) reported
@ThreeUK once again no 4g coverage = no internet = no working from home & home school problems. 3rd time this week! Not good enough 😡😡😡😡😡
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Andy
(@AndyMullen12) reported
@ThreeUKSupport can you send me a link to raise a customer complaint
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Eispan
(@Eispan) reported
@ThreeUKSupport Ugh it even interferes with mobile that’s connected to the three home network. I just don’t know what to say anymore. Looks like an oversight on the IT guys/system developers’ part... or is this #HUAWEI’s responsibility? 🤔 😳
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Fiona Fleming 💙
(@FionaJTFleming) reported
@ThreeUKsupport your coverage in CH43 is appalling. It's been like this for weeks and virtually non existent today. Please can you fix asap. Not sure what I'm paying for?
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Steve Patrick
(@stevepatrick666) reported
@ThreeUKSupport we are now on our 8th call to try and resolve a calling and messaging issue that occurred after porting a number from BT network - passed from pillar to post, transferred from one technician to another - all with the same questions starting from scratch - come on!
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Andy
(@AndyMullen12) reported
@ThreeUK can I raise a customer complaint!