3 (Three) Outage Report in Castle Donington, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Conifer Coniferoslav 🌲
(@con_ifer) reported
@ParvezJalil @ThreeUK Yes, they said due to the fact that they can’t fix my problem they allowed me to cancel without any fees at least
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Abi
(@abivedder) reported
@ThreeUKSupport I don’t feel I’m getting the service I pay for. I kept getting thrown off the live chat as the internet ended up completely failing
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Al
(@alexjoseph88) reported
@ThreeUK how come I can't order Home Broadband? It's 4G/5G and I have perfectly good signal with my phones but it says it's not available????
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @sabo_vladimir Hello, as you’re aware of this, are you going to consider renewing it, even for the parts where you have to login? I know that’s already got an SSL certificate, but it would be nice to have some sort of consistency. Thank you.
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Carl
(@CarlSilver_) reported
@ThreeUKSupport Hi Laura, I’m not sure but is that relevant now? I have no service and need to know how to get it restored as you are impacting critical things like my banking. Thanks.
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Abi
(@abivedder) reported
@ThreeUKSupport Hi Iain, thank you so much for the fast reply. They kept saying to get an engineer, who I have already spoken with twice, the issues persist. It’s very patchy, we are unable to all work from home which is really problematic. Live chat was not helpful, I would like to leave as
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JDog
(@JakeFTheDog) reported
@ThreeUK what an absolute nightmare you are. Joined your service as it was highly recommended. And I've been unable to take any type of phone call as 0 bar signal. spoke with resolution team and they offered me £10 off my bill... AND THATS SUITABLE???
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Nuzzy
(@therealnuzzy) reported
@ThreeUKSupport Thanks, I just got it. Your app is not working and your internet service is absolutely a joke! You should be given a huge fine because you are stealing money from customers
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Es 🇹🇷
(@esyrlmz) reported
@ThreeUKSupport Why is the customer service number online isn’t working from other phones
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Jennifer Fox
(@jennyfox85) reported
@ThreeUKSupport My netflix hasn't worked for 4 days now. It says that it can't connect but the internet connection is fine. I use a Three AI cube for internet. Please help.