3 (Three) outages and service status in Castle Donington, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Castle Donington, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (67%)
- E-mail (17%)
- Phone (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at 3 (Three)
3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Castle Donington, England
The most recent 3 (Three) outage reports came from the following cities: Derby, Coalville, Nottingham, Ilkeston, and Anstey.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
8 days ago | |
|
Coalville
|
Phone | 19 days ago |
|
Nottingham
|
Internet | 19 days ago |
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Nottingham
|
Internet | 22 days ago |
|
Derby
|
Internet | 25 days ago |
|
Nottingham
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Tommy (@magneticmule) reported from Ashby-de-la-Zouch, England@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Gavin Scott (@GavJScot) reported from Stapleford, England@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Gavin (@phatgav) reported from West Bridgford, England@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
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Tommy (@magneticmule) reported from Ashby-de-la-Zouch, EnglandI have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport David Richards 68 Le53dj. ...2150. Parcel gone missing at Dpd. No idea where it is. Dpd told me to contact yourselves to resolve this issue
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Dan Hayes MRAeS - Sustainable Aerospace Investor (@hayesda) reported from New Basford, Englandon @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!
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BikerBuzz (@Biker_Buzz) reported from Beeston, England@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Heather Akwei (@HeatherAk31) reported from West Bridgford, England@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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jody foxforlife 🏴 🦊 (@jody_hovell) reported from Coalville, EnglandWhy does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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laurie saffell (@laurie1609) reported from Loughborough, England@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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MoShmoneyMoProblems (@BigggMo) reported from Loughborough, England@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Duncan🃏 (@duncandual) reported from Little Eaton, England@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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Danny Chaplin (@dannychappo) reported from Beeston, England@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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Gavin (@phatgav) reported from West Bridgford, England@ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years
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Katie (@hockeypucky) reported from New Basford, England@ThreeUK @SamsungMobile @SamsungUK Very happy with the service today at Nottingham Victoria Cemtre. Pre-ordered the S26 Ultra and was told I was the 1st in that store. Now can't wait to get my shiny new phone next Friday!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig 🧣 (@cmckopite1983) reportedTruly awful company to be with @ThreeUKSupport can't wait to leave.
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Ryan Bridgewater (@ryanbridgewater) reported@ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.
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Nikki Scarf (@ScarfNikki) reported@ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number
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Dangerman (@unluckyclay1981) reported@ThreeUK Basically zero speed 3 days will we be refunded for lack of service?
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Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reportedYears ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.
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Daniel upson (@dan_upson) reported@ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network
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GIFTSpromo (@Gpromo_UK) reported@ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?