3 (Three) Outage Report in Castle Donington, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, New Basford, Derby and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Phone | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Dan Hayes MRAeS - Sustainable Aerospace Investor
(@hayesda) reported
from
New Basford, England
on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@tracyjones129 @ThreeUKSupport @AppleSupport would be able to help if you direct message them the device model and software version you are using through settings greater than general greater than about.
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Keita Lynch
(@KeitaLynch) reported
Currently stuck in a never ending loop with @ThreeUK where the chat operator wants me to say my trust in their company has been 100% restored...
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Dave Paterson
(@ethanhawk21) reported
@ThreeUKSupport trying to pay my bill but phones restricted . 07723914398. Phone will not even dial 333 . Please help
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Cubby 🧸
(@thirstycub1998) reported
@ThreeUK can you please help me exchange my phone ! I’ve been waiting 2 months for my new device and have called three on numerous occasions and haven’t had any information back ?
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Kate Edland
(@kodonnell82) reported
@ThreeUK help! I'm having trouble logging into my account on your app/website. Can someone look into this for me please?
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vanessa
(@vfwoolnough) reported
@ThreeUK this is bonkers!!! Why can I get a new deal with you, but have to have a new number. Then can’t keep my old number. Why can’t you offer me the same deal as a current customer 😡😡
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Deano2506
(@Deano25061) reported
@ThreeUKSupport Insulting me even more with this tweet because you've not read or understood what I've been saying. Trying get me to talk to someone who will try to sell me a new phone is an insult. My issue is with the fact there is no 4g in my area since around 5pm on the 22nd of December
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Keita Lynch
(@KeitaLynch) reported
I would feel much more valued if @ThreeUK operators knew how to copy and paste stock responses without formatting to make it less obvious. Human fail. A bot might actually be better #artificalintelligence ftw
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Saif #BLM
(@DJSTORM_LONDON) reported
@kahlo_94 @ThreeUKSupport Soph did the issues get resolved ?
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@ThreeUKSupport internet been down for 2 weeks!!!!!! Unacceptable.