3 (Three) Outage Report in Castle Donington, Leicestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUKSupport Thank you I'll make sure to tell as many people as possible online and via my sites that you only get the full service with THREE if you buy handsets from you directly, a scam
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Kevin Purcell 🕹️
(@grayhaze) reported
@tomgiddings @ThreeUKSupport I'm going with iD mobile this time. They use the Three network and they're much, much cheaper.
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Matt Little
(@Mattttt66) reported
@ThreeUKSupport My iPhone 11 screen stopped working Tuesday 16th. It's 3 weeks out of Apple 12 month warranty. Just trying to get it repaired. You should see the live chat conversations I have screen shots of. I've never known customer service as poor to be honest. I'm tempted to post it on here
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Lyanne 🍒🏴
(@Lyanne__) reported
@ThreeUK customer service is SHOCKING, been trying to get a new SIM activated all day. Made numerous calls and been cut off every time after holding for a very long time 😡👎🏻
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Kerrie-Louise Jones
(@kerrielouise__) reported
@ThreeUK I joined your network recently and used a pac code to change my number over. This was done on Tuesday but since then it keeps randomly switching between my number I changed over, and the one you gave me. Any idea why?
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Michael Addy
(@michael_addy) reported
@ThreeUKSupport there seems to be a problem with your mast BD0283. From about 4pm yesterday (25/02/2021) latency on the 5g network has gone extremely high to the point where most of the devices in my house can no longer use the internet. Can this be checked by 3rd line support?
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Matthew Williams
(@matwilliams82) reported
@ThreeUKSupport awful customer service, missold policy still waiting 2 weeks now for a call back, and a recording of the call to be sent. About to cancel all 4 contract's.
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Jade Sarah McLovin
(@JadeMcCrainor) reported
@ThreeUKSupport Hi there, no we never cancelled the contract. Very disheartened that we weren’t made aware of this issue before being faced with a £400 bill
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ElliPan
(@ElisaPancini) reported
@ThreeUKSupport I tried .. and they added even more confusion ! Now I received an e-mail which states wrong terms again. It’s unbelievable - never experienced something like this !!!
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@ThreeUKSupport @ThreeUK Now when I try to login, a code is sent to the mobile for which account I'm trying to access but as I don't have the phones, I cannot receive the code! Why change, it just causes problems? (2/2)