3 (Three) Outage Report in Castle Donington, Leicestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent 3 (Three) outage reports came from the following cities: New Basford, Nottingham, Derby, Ilkeston and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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Dan Hayes MRAeS - Sustainable Aerospace Investor
(@hayesda) reported
from
New Basford, England
on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Little Red
(@lettucelucette) reported
from
Glasgow, Scotland
@ThreeUKSupport @ThreeUK are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls
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mark jones
(@mpjonesinfo) reported
@ThreeUK about to finish home broadband, no more AI cubes, what should I do, as usual website nightmare, online chat as elusive as ever, BEST DEAL UNLIMITED HOME BROADBAND FOR EXISTING CUSTOMER OR CANCEL GO ELSEWHERE
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Yureo 💎💛
(@fullmetalswift) reported
@ThreeUKSupport can't log in to my3 account, is the website down?
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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James Woodward
(@the_leveller) reported
@ThreeUK Just called to get an upgrade. After 25 mins on a call, I was offered a deal... After a quick search I found out I can get a better deal (70Gb more) for the same cost. Shocking customer retention...
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Katja Truter
(@katjatruter) reported
@ThreeUK I've been trying to get some advise from your customer service. Please could someone contact me in regards to account query.
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Ашли
(@WebAsh) reported
@ThreeUKSupport I followed the instructions for cancellation and selected the option that I just wanted to cancel without moving my number [it was an extra SIM I used only sometimes]. Then there was a confirmation screen and no further options.
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Robin Nie
(@Robronie26) reported
@ThreeUKSupport A month later and it's still broken. By the way I'm being notified I have overdue balance for a number I don't have and I can't even access my account to see what the issue is because of your site's problems.
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Diana
(@Diabijoux) reported
@ThreeUKSupport Same silly answer after 3-5 days. I did called 2 weeks a go . I was a customer for 8 years and never missed a payment. That’s why I give up three when comes about refund you would not keep your promise.
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Buxton The Red
(@BuxtonTheRed) reported
@ThreeUKSupport I can't top up a new PAYG sim by card, on the website or in the app. Can't buy a data pack directly either. I just get "Sorry, we're having some technical issues right now.". Last night and just now too. Known issue?