3 (Three)

3 (Three) Outage Report in Castle Donington, Leicestershire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Castle Donington, Leicestershire, England 03/07/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, New Basford, Nottingham, Derby and Awsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomIlkeston Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • hayesda Dan Hayes MRAeS - Sustainable Aerospace Investor (@hayesda) reported from New Basford, England

    on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷

  • jody_hovell jody foxforlife 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🦊 (@jody_hovell) reported from Coalville, England

    Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬

  • GavJScot Gavin Scott (@GavJScot) reported from Stapleford, England

    @ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

  • magneticmule Tommy (@magneticmule) reported from Ashby-de-la-Zouch, England

    @ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.

  • Biker_Buzz BikerBuzz (@Biker_Buzz) reported from Beeston, England

    @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

  • laurie1609 laurie saffell (@laurie1609) reported from Loughborough, England

    @kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!

  • dannychappo Danny Chaplin (@dannychappo) reported from Beeston, England

    @ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

  • magneticmule Tommy (@magneticmule) reported from Ashby-de-la-Zouch, England

    I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

  • HeatherAk31 Heather Akwei (@HeatherAk31) reported from West Bridgford, England

    @Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.

  • phatgav Gavin (@phatgav) reported from West Bridgford, England

    @ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years

  • phatgav Gavin (@phatgav) reported from West Bridgford, England

    @ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2

  • BWarrior69 BATMAN_WARRIOR69 (@BWarrior69) reported from Swadlincote, England

    @ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

  • Oddy1968 Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐ (@Oddy1968) reported from Burton upon Trent, England

    @ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown

  • BigggMo MoShmoneyMoProblems (@BigggMo) reported from Loughborough, England

    @ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK

  • duncandual Duncan🃏 (@duncandual) reported from Little Eaton, England

    @ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mandy_0o01 paint the town fuchsia (@mandy_0o01) reported

    @ThreeUKSupport Hi Katherine, I have been a loyal customer for years and never usually have issues. Except when I upgraded to the iPhone XR last July. Since then, my network issues have been consistent. I usually have two bars max and rely on home or work WiFi. I reported the following:-

  • Jonnewbury Jon Newbury (@Jonnewbury) reported

    @ThreeUKSupport don’t buy from three ordered phone In October 1 arrived still waiting for the other one will cancel both contracts @ThreeUK

  • The_Gypsy_Jew The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA (@The_Gypsy_Jew) reported

    @ThreeUKSupport I've been on live chat for 4 hours everyone has been screen captured one advisor told me about the deactivation while another lied it was network coverage again I have a screen capture from your app saying it was good with no forecasted problems. Then customer services

  • Nick_Osborn_ Nick Osborn (@Nick_Osborn_) reported

    Anyone else facing issues of someone answering the phone but neither party being able to hear each other? Almost like the line hasn't connected properly @ThreeUK

  • mandy_0o01 paint the town fuchsia (@mandy_0o01) reported

    @ThreeUK I have been trying to resolve an issue since April and have been promised call back after call back. I have repeated myself at least 15 times and more recently the phone always ‘Conveniently’ gets disconnected. I would just like a resolution to my issue!

  • mandy_0o01 paint the town fuchsia (@mandy_0o01) reported

    @ThreeUKSupport then this offer was downgraded to £10 off my bill by a three rep without empathy and poor listening skills. -have had to explain my issues at least 10-15 times and each time I get taken through the same steps. - have been told on four occasions the ‘back end team will call me’.

  • mandy_0o01 paint the town fuchsia (@mandy_0o01) reported

    @ThreeUKSupport This has not happened. Lastly I have been disconnected at least 10 times since I’ve reported this. I would either like to cancel my contract with the early termination fees waived, a reasonable credit offer on my bill or something as I have spent so many hours trying to resolve

  • CreasedWhiteT Creased White T (@CreasedWhiteT) reported

    @ThreeUKSupport This is exactly what I mean. I would like to speak to a customer service manager. Why am I being asked to jump through hoops?

  • duklaprm paul macready (@duklaprm) reported

    @ThreeUK trying to speak to someone and your IVR just doesn't work Please DM me to arrange a call. Also trying to set up my3 on a new and not working.

  • CreasedWhiteT Creased White T (@CreasedWhiteT) reported

    @ThreeUKSupport You’re staff are rude! They don’t listen! We can NEVER get through to a manager!