3 (Three) Outage in Belbroughton, Worcestershire, England

@ThreeUKSupport having 5G broadband issues in B67 area

@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!

@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

@ThreeUKSupport Lol says down please try later

@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

@ThreeUKSupport Yes … logged fault with social medial - said Network error 5G - this has been going on for weeks - not worth it

@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?

@ThreeUKSupport hey, how can I cancel with you guys without using a pac code? I’ve chosen to change my number! I don’t want or need the pac code!

@ThreeUKSupport Ok, but how will that fix the website reporting the same ?

@ThreeUKSupport Hi, can someone please help regarding my Three Recycle, I've had no response to my emails. Thanks.

My data is so **** @ThreeUK may Allah ignore you the way you have ignored giving service to my phone.

@ThreeUKSupport fix your login and verify email login

@ThreeUK wtf is wrong with your website and app. Can't verify my new account or login because of errors

@OliviaBuzaglo @ThreeUK @ChelseaFC Lol that kit even looks horrible on a beautiful woman

If we bottle that ucl final, it simply means @ThreeUK jinxed us😭 cos wtf is going on