3 (Three) Outage Report in Belbroughton, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Belbroughton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Belbroughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Belbroughton, Worcestershire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Kingswinford, Dudley, West Bromwich, Oldbury and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Belbroughton, England
Latest outage, problems and issue reports in Belbroughton and nearby locations:
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shondell
(@NipsFlows) reported
It's very unfair Im paying my phone bill after I've had appalling signal all week. @ThreeUKSupport it's been at least two weeks of bad signal you guys need to nice all your customers or we're going else where
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David Crompton
(@_DavidCrompton) reported
@ThreeUKSupport It's just started this evening. You're telling me that I will be without internet for 4 days? How do I find out about compensation for loss of service?
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Natalie Joseph Lingerie
(@NJLingerie) reported
@TalkTalk @TalkTalk dieant answer calls. And I've had enough. I've not had Internet since end of August. I have to rely on @ThreeUK for tethering for a connection and use my mobile data. You're engineers can't be bothered to turn up and I have to lose pay. I want to terminate my contract
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Claudine HD
(@claudinehd7) reported
Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK
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Claudine HD
(@claudinehd7) reported
@ThreeUKSupport You have just offered me a further credit to stay when the reason you owe me is because your network is constantly down (& again I have evidence from Three to me confirming this) ??
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PadraigSeamusBalling💚🤍💜
(@SeamusBalling) reported
@ThreeUKSupport @MelanieHoskin Be honest. You are having some 'issues' with the whole network, customer service, operations, investment......
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mentazm
(@mentazm) reported
Another evening of unusable internet in EH6. Trying to work from home but cannot get a stable connection to talk to anyone. Happens once a week it seems just now @ThreeUKSupport @ThreeUK Refuses to connect to 4g. Stuck on H+ and 1meg up/down.
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andy clarke
(@pickypooAndy) reported
@ThreeUK Nice phone, shame about the network promoting it… 😩
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Clive Morris
(@crm_uk) reported
@ThreeUKSupport I need to change direct debit bank details. BUT your system saying I can't until after the 23rd @ThreeUKSupport is the only company that is not allowing me to change instantly What other options can you offer. New customer and not happy!
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Courtney Griffiths
(@cjjgriffiths) reported
@ThreeUK My sim has not worked for 3 days + it's impossible to get through to customer service, finally spoke to someone today + the guy said he'll have to look into next Friday when he's back from annual leave!? i need my phone now