3 (Three) Outage in Belbroughton, Worcestershire, England

@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?

@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.

@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.

@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.

Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.

@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

@ThreeUKSupport having 5G broadband issues in B67 area

@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!

@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

@ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..

@Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.

@ThreeUK is there a problem with signal and WiFi in the Halesowen area again as I didn't have either for over 4 hours yesterday and gone off again today 😡😡

@ThreeUKSupport I’ve just done it again now. Still not working.

@ThreeUKSupport I have done, and it still doesn’t work. Have tried laptops/phone and Sky but not working on any of them.

@ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?

@ThreeUK @SamsungUK Only thing I'm interested in is the phone I bought a week ago working. SIM card still not activated. 4 self-imposed deadlines have now been missed. Just got told to wait 48 hours again. If it's not working by then I will cancel it. Utter BULLSHIT service.

@ThreeUKSupport Your status page just says there’s work being carried out. Any idea when it’s likely to be resolved? It’s been three days now already. And any recompense for lost service?

@ThreeUKSupport Had the same message with trying different card. Called & spoke to another gentleman who was again beyond polite and helpful but couldn't do anything his end so we decided I tried vouchers which I've just bought and I've manged to top up. Thank you for all your help. ☺🙏✨

@emmadotcom @ThreeUK When I tested the speed at yours I got between 4 and 8mbps down and a big fat zero upload. Not great. May not be sufficient for streaming video