3 (Three) outages and service status in Wideopen, England

Problems in the last 24 hours in Wideopen, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wideopen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wideopen, England

The most recent 3 (Three) outage reports came from the following cities: Prudhoe, and Newcastle upon Tyne.

City	Problem Type	Report Time
Prudhoe	Total Blackout	23 hours ago
Newcastle upon Tyne	Wi-fi	16 days ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Wideopen, England

Latest outage, problems and issue reports in Wideopen and nearby locations:

• 
  JAN STEWART (@fabiliciousx) reported 37 seconds ago from Whitley Bay, England

  @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

• 
  Jonathan Lansana (@tvgenius05) reported 8 minutes ago from Morpeth, England

  @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

• 
  Ian Birch (@IanBirch1978) reported 9 minutes ago from Cramlington, England

  @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

• 
  Martin Dean (@_MartinDean) reported 13 minutes ago from Blyth, England

  @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

• 
  JL (@JackLegind) reported 13 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

• 
  stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported 15 minutes ago from Seaton Delaval, England

  @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

• 
  CannyDeku (@CannyDeku) reported 15 minutes ago from Whitley Bay, England

  2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

• 
  Richard Tubb (@tubblog) reported 18 minutes ago from Longbenton, England

  @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

• 
  Bootsy (@19bootsy68) reported 18 minutes ago from Dunston, England

  @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

• 
  japred chiu (@japredchiu) reported 19 minutes ago from South Shields, England

  @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

• 
  Tom (@Icypixel) reported 20 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

• 
  Barry B. (@basherdrummer) reported 31 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

• 
  Martin Dean (@_MartinDean) reported 32 minutes ago from Blyth, England

  @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

• 
  Tedstercal (@tedstercal) reported 35 minutes ago from Sunderland, England

  @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 37 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  Bootsy (@19bootsy68) reported 39 minutes ago from Dunston, England

  @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

• 
  Bootsy (@19bootsy68) reported 41 minutes ago from Dunston, England

  @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

• 
  Bootsy (@19bootsy68) reported 43 minutes ago from Chopwell, England

  @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

• 
  Bootsy (@19bootsy68) reported 45 minutes ago from Dunston, England

  @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 49 minutes ago from Seaton Delaval, England

  @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake Richards (@jake_efc14) reported 2 minutes ago

  @ThreeUK @ThreeUKSupport Fix ye internet ye robbing muppets

• 
  Debbie Todd (@debtodd) reported 6 minutes ago

  @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

• 
  Mike Flint from the UK (@michaelfromuk) reported 8 minutes ago

  @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

• 
  Caedmon Mullin (@caedmon_m) reported 9 minutes ago

  Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?

• 
  mia (@MiaxKempster) reported 14 minutes ago

  @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

• 
  Television David (@televisiondavid) reported 16 minutes ago

  Anyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.

• 
  •Tushker Gall 🐾 (@Tushker_Gall) reported 17 minutes ago

  @ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)

• 
  ES (@ewa_swital16945) reported 19 minutes ago

  @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

• 
  AC Photography (@adrian83caveill) reported 19 minutes ago

  @ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service

• 
  Rizwan Ali (@rizwanalihaidr) reported 20 minutes ago

  Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month