3 (Three) Outage Report in Wideopen, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Wideopen, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wideopen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wideopen, Northumberland, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wideopen, England
Latest outage, problems and issue reports in Wideopen and nearby locations:
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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David Mellstrom
(@davidmellstrom) reported
from
Morpeth, England
@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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KO Kingdom Original
(@KOKingdomOrigin) reported
@ThreeUKSupport Still having issues. I have to put my phone on 3G just to use Spotify
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Leona Bundy
(@LveLuvLeo) reported
@ThreeUKSupport I’ve sent you a private message as I’m still having internet issues and your phone 333 says it’s still happening in my area. #abouttoupgrade #longtimecustomer I’m in leeds and I’ve tried switching on and off and even resetting network settings. See my message
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James ‘Stress’ O’Leary
(@StressCasts) reported
@ThreeUKSupport Yep, it’s the only app that does it. I have enough service to browse anything else, just not play Wild Rift for some reason. Happy to provide any other info you need in dms that might help!
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Jonathan
(@Leedsjohnlufc) reported
Why have @ThreeUK become so greedy, and phone line customer reps so poor? New contract stipulating cash payments, and charged £5.00 for not having a DD! Dreadful experience. Wish I hadn't taken out the new contract!
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George Barrell
(@BarrellGeorge) reported
@ThreeUK Any chance you can explain why my "loyalty discount" comes out as being more expensive than it would be for a first time customer? Been with you for over 10 years and you want to charge me over £100 more for a lesser package!!
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Darren Robinson
(@motorbandit12) reported
@Leedsjohnlufc @ThreeUK I haven't used them for years, and never will again. They refused my legal instruction to terminate a contract that had expired, and kept me on the phone for an hour asking how they could make me happy. Terrible customer service, they'll never get another penny from me.
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Conor
(@conor_av) reported
@ThreeUKSupport @ic_ca I’ve got this issue too and it occurs everywhere
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Jeff Powell
(@JeffPow21392985) reported
@threeuk your WiFi is awful no matter where I am😣missing vodaphone
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YNWA
(@leeg1001) reported
@ThreeUKSupport Yes, on data app doesn’t work … tried on 2 phones same issues … works on Vodafone fine … 3/4 and 5g…
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Complaints
(@ComplaintsGb) reported
@ThreeUKSupport signal has been even more appalling recently, and currently only getting 1 or 2 bars at my home address and the speed is beyond poor