3 (Three) outages and service status in Wideopen, England

Problems in the last 24 hours in Wideopen, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wideopen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wideopen, England

The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Hebburn.

City	Problem Type	Report Time
Gateshead	Internet	7 days ago
Newcastle upon Tyne	Internet	18 days ago
Newcastle upon Tyne	Internet	29 days ago
Newcastle upon Tyne	Phone	1 month ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Wideopen, England

Latest outage, problems and issue reports in Wideopen and nearby locations:

• 
  Tedstercal (@tedstercal) reported 9 minutes ago from Sunderland, England

  @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

• 
  Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported 13 minutes ago from Seaton Delaval, England

  Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

• 
  Bootsy (@19bootsy68) reported 16 minutes ago from Dunston, England

  @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 17 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  Bootsy (@19bootsy68) reported 18 minutes ago from Dunston, England

  @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

• 
  Sam Nicholles (@SamNicholles) reported 18 minutes ago from Whitley Bay, England

  The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

• 
  JL (@JackLegind) reported 21 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

• 
  David Mellstrom (@davidmellstrom) reported 22 minutes ago from Morpeth, England

  @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

• 
  Barry B. (@basherdrummer) reported 25 minutes ago from Newcastle upon Tyne, England

  Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

• 
  Andy Kane (@andrewkane80) reported 31 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 35 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  Ian Birch (@IanBirch1978) reported 36 minutes ago from Cramlington, England

  @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

• 
  Bootsy (@19bootsy68) reported 39 minutes ago from Dunston, England

  @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

• 
  Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported 39 minutes ago from Newcastle upon Tyne, England

  @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

• 
  GLORY. (@gloriasibz) reported 41 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

• 
  Jonathan Peat (@Funstie) reported 45 minutes ago from Ponteland, England

  @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

• 
  Richard Tubb (@tubblog) reported 54 minutes ago from Longbenton, England

  @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

• 
  stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported 54 minutes ago from Seaton Delaval, England

  @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

• 
  Lee (@MXOFO) reported 55 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Vicky Teinaki (@vickytnz) reported 55 minutes ago from North Shields, England

  @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mason Lyons (@MasonIyons) reported 6 minutes ago

  so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

• 
  Roraigh Price (@R0ARS) reported 9 minutes ago

  @_CaffeNero_ could you confirm weather or not Caffe Nero is still part of the @ThreeUK coffee network's £1 deal ?

• 
  John craig Sinclair (@JohncraigSincl2) reported 9 minutes ago

  IF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO

• 
  whatyouthayin (@whatyouthayin) reported 10 minutes ago

  @LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?

• 
  Deb Hiton (@DebHiton) reported 13 minutes ago

  @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

• 
  Ailsa (@Ailsa56202286) reported 13 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  lauren • free palestine 🇵🇸 (@virgosick) reported 16 minutes ago

  @ThreeUK owe my boyfriend a refund from almost two months ago, they cancelled the order and have still yet to provide the bare minimum of service.

• 
  chris (@chris_chrishill) reported 18 minutes ago

  @ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.

• 
  ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported 18 minutes ago

  @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

• 
  naomi (@ROSS_G3LL3R) reported 20 minutes ago

  @ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think it’s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK