3 (Three) outages and service status in Wideopen, England

Problems in the last 24 hours in Wideopen, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wideopen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wideopen, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	11 days ago
Newcastle upon Tyne	Internet	16 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Community Discussion

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3 (Three) Issues Reports Near Wideopen, England

Latest outage, problems and issue reports in Wideopen and nearby locations:

• 
  Rachel Eleanore Wright (@ShxdowHerondale) reported 33 seconds ago from Seaton Delaval, England

  @ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 44 seconds ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  Lee (@MXOFO) reported 4 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Bootsy (@19bootsy68) reported 4 minutes ago from Dunston, England

  @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

• 
  ✌Bruce Wells⚽ (@bruceywells) reported 5 minutes ago from Walker Gate, England

  @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

• 
  Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported 6 minutes ago from Seaton Delaval, England

  Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

• 
  Bootsy (@19bootsy68) reported 10 minutes ago from Dunston, England

  @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

• 
  Martin Dean (@_MartinDean) reported 13 minutes ago from Blyth, England

  @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

• 
  Bootsy (@19bootsy68) reported 14 minutes ago from Dunston, England

  @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

• 
  Jonathan Lansana (@tvgenius05) reported 48 minutes ago from Morpeth, England

  @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

• 
  Andy Kane (@andrewkane80) reported 49 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

• 
  Sam (@purplelime) reported 51 minutes ago from South Shields, England

  @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

• 
  Sam Nicholles (@SamNicholles) reported 53 minutes ago from Whitley Bay, England

  The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

• 
  Laura.I.do (@LauraChrisp) reported 53 minutes ago from Cramlington, England

  @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

• 
  Bootsy (@19bootsy68) reported 54 minutes ago from Dunston, England

  @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

• 
  Barry B. (@basherdrummer) reported 56 minutes ago from Newcastle upon Tyne, England

  Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

• 
  Bootsy (@19bootsy68) reported 57 minutes ago from Dunston, England

  @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

• 
  Chris Tindall (@chewytheleftie) reported 57 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

• 
  Ian Birch (@IanBirch1978) reported 58 minutes ago from Cramlington, England

  @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

• 
  GLORY. (@gloriasibz) reported 59 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thor (@Thor_ThunderXI) reported 4 minutes ago

  @ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????

• 
  D J (@DJ58949) reported 8 minutes ago

  @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

• 
  C_R_5 (@c_r_5) reported 10 minutes ago

  @ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity

• 
  Rula Abdelrazek (@rularulz) reported 15 minutes ago

  @ThreeUK has worst service and reception! Terrible and not worth the money!

• 
  Matt (@Hemmerz_) reported 19 minutes ago

  Do you have signal anywhere between zone 1-6 in London? ******* pony @ThreeUK

• 
  David McKean (@keanie14) reported 20 minutes ago

  @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

• 
  Gouthaman (@gmanka) reported 20 minutes ago

  @robj3d3 @ThreeUK Continuing to charge you monthly and not giving you service is unconscionable. I’ve kept my US number from Mint Mobile active while not living there for 5 years, with only yearly visits, and it still works.

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 21 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

• 
  Sancestow FC (@Sancestow) reported 22 minutes ago

  @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

• 
  JBids 🐷🟪 (@VuFromTheMirror) reported 23 minutes ago

  Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?