Is BT (British Telecom) having an outage in Wootton, Northamptonshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Wootton, Northamptonshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Wootton, Northamptonshire, England

October 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (50.74%)
  • Phone (16.01%)
  • E-mail (15.76%)
  • Wi-fi (9.61%)
  • Total Blackout (4.93%)
  • TV (2.96%)

BT (British Telecom) Outage Map Near Wootton, Northamptonshire, England

The most recent outage reports and issues originated from Milton Keynes, Grange Park, Northampton, Daventry and Wootton.

BT (British Telecom) in Wootton, Northamptonshire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Wootton, Northamptonshire, England

Latest outage, problems and issue reports in Wootton, Northamptonshire, England and nearby locations:
  • vickiearl_earl
    Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @BTCare 24 hours later and no one has called. No one is doing anything. My husband is beyond upset by this unacceptable service. We just want to return something we are unable to use and so far this morning three departments and been cut off! You are a telecommunications company

  • vickiearl_earl
    Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @BTCare Kevin, this is a new mobile home order and new faster broadband. We have now cancelled the mobile and will do the same with the broadband ASAP. No one would take ownership and no one could help! Now we have no idea where to send the mobile back to! Very disappointed! Loyalty= 0

  • Adamtnewman
    Adam Newman (@Adamtnewman) reported from Daventry, England

    @BTCare I’m pretty sure I’ve never set up a payment pin. But i need one to buy the boxing pls help!!

  • LouiseBrockbank
    Louise Brockbank (@LouiseBrockbank) reported from Northampton, England

    @BTCare what’s the best way to contact you around poor connection in my house on the Wi-fi? Sometimes it’s unusable.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

  • AngieBartoli
    Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare On the phone constantly running tests constantly- it’s an engineer we need not a link we can’t access without internet - shocking service

  • AngieBartoli
    Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It is simple - we pay for a service you deliver. It’s been going on since Tuesday. I think we’ve been patient so far

  • AngieBartoli
    Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It’s rubbish same circular conversation still no internet. We need engineer out today- always been a customer but this is making me look elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • crack_the_king
    K.K.B ✊ (@crack_the_king) reported

    Tony Martial came from France French press said he had no chance 50 million down the drain Tony Martial scores again 🎶🎶🎶💕💕💕 @ManUtd @AnthonyMartial @btsport @SkySportsPL

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare As I said, I intend to. But given what I have been learning about BT in recent days with the help of certain legal smresources, I think it is very much in the public interest to ensure other potential victims of BT’s abuse should get to hear about my experiences.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare It's still off. Can't watch any of those extra channels I signed up for. Ah well. let's hope this 4th engineer can fix it.

  • paul__baker
    paulbaker (@paul__baker) reported

    @BTCare Hi. Still not working in Belguim.

  • VMax_Removed
    Mike Loves-Racing (@VMax_Removed) reported

    @virginmedia No never before asked, I assume it because I recorded it at 04.30 It was on @btsport as always.

  • nige4
    Nïgel Bennet (@nige4) reported

    @ultimaterugby May start watching Netball. Ref has ruined the game. A real home ref. As for @BrianODriscoll I have never heard such a biased commentator. @btsport

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare Third panic attack this week caused by BT’s choice to continue to be ignorant, ableist and inappropriate by the way. So thank you very very much for ruining my weekend for a second week on trot. Mine is a difficult enough life, without dealing with a constant stream of BT’s shit.

  • gwill89
    Gemma Williams (@gwill89) reported

    @BTCare Your customer service is appalling

  • gwill89
    Gemma Williams (@gwill89) reported

    @BTCare We have no landline and no internet and you can't even be bothered to help us out by calling us

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare She has treated me with nothing but cynicism and contempt, and is breaking the law by refusing to discuss the discrimination issue. I’m disgusted. This feels deliberate; like BT are trying to force me to drop the issue by being vile and unprofessional to me. Unacceptable.