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BT (British Telecom)

BT (British Telecom) Outage Report in Whaley Bridge, Derbyshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Whaley Bridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whaley Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Whaley Bridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Ashton-under-Lyne, Stockport, Wilmslow, Congleton, and Cheadle.

CityProblem TypeReport Time
Manchester Phone 3 days ago
Ashton-under-Lyne E-mail 3 days ago
Manchester Wi-fi 4 days ago
Stockport E-mail 5 days ago
Manchester E-mail 9 days ago
Manchester E-mail 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whaley Bridge, England

Latest outage, problems and issue reports in Whaley Bridge and nearby locations:

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • FullenEileen
    eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • suziplumbo
    susan booth (@suziplumbo) reported from Manchester, England

    Can you imagine if foden played for the dippers btsport would be in melt down

  • Fiensey
    Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • CheadleTownFC
    Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • emma_shone
    Emma Meredith-Shone (@emma_shone) reported from Ashton-under-Lyne, England

    Hi @plusnethelp if there anything you can do with our @btsport the picture jumps (a lot) during live play & recording. It’s really frustrating & it’s not a problem we have with any other channels but we don’t know how to stop it happening.

  • JackieLeighson
    Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • frostybutcher
    LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • FeeAkhtar
    Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • MalcolmBurbrid1
    Malcolm Burbridge (@MalcolmBurbrid1) reported from Ashton-under-Lyne, England

    @bt_uk Its 24th of November 6.30am Sunday morning I pay for Super fast broadband YET I HAVE A VERY WEEK SIGNAL AND AM UNABLE TO WATCH NETFLIX OR PRIME AS THEY JUST KEEP BUFFERING WHY

  • JackieLeighson
    Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • twambley_a
    andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • stachini82
    Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • cjj88_
    Chris Johnson (@cjj88_) reported from Manchester, England

    For those complaining, I understand about the cost but if @btsport live up to the kind of programming and service they are advertising on paper (beyond this New Year schedule I mean).. then it is on another level to Sky. That's easy to see.. @btsportwwe

  • D8rok
    David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • AgueroBall
    ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • MaryLianne93
    MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • daviesl5
    lynne davies (@daviesl5) reported from Tintwistle, England

    @bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjossi_b
    Jossi (@mrjossi_b) reported

    Why do @TalkTalk @bt_uk & many firms persist with having a "Customer Services" team in India,Philippines & other Far East countries when they can't understand an English dialect & we struggle with theirs! Stop being cheap with your customers and #KeepitintheUK #DontUnderstand

  • jeanturner1812
    jean turner (@jeanturner1812) reported

    @bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.

  • MerryGoGirl
    MerryGoGirl (@MerryGoGirl) reported

    @WolfSkullJack @bt_uk Wow what a total spit in the eye. I would demand to cancel my contract so I can sign up with someone who doesn't treat you with such contempt.

  • rpetal27
    Rena Patel (@rpetal27) reported

    @bt_uk A note to say thanks to Liam in your Exec Customer Support team who has taken on my case / fault to resolve.

  • PaulAbbandonato
    Paul Abbandonato (@PaulAbbandonato) reported

    @PEBradbury @btsport They’re hardly going to say that as commercial partners are they Pete? Be nice though if it wasn’t so damn expensive to pay for sport on Sky and BT as consumers.

  • EdwardNiger
    Edward Niger (@EdwardNiger) reported

    @ViewOfTheKop_ @SkySports @btsport Never going to happen, as they don't give two sh*ts about fans either.

  • D4rren_1
    Darren (@D4rren_1) reported

    @bt_uk They will be coming tomorrow i just hope they come to the house because my concern is there may be an issue with the box.

  • tweets_marks
    Mark's Tweets (@tweets_marks) reported

    @bt_uk @xboxuk BT customer here, already have Game Pass Ultimate through Microsoft. Is there any advantage in going through BT?

  • _HenloLizer_
    lizer 🦧 (@_HenloLizer_) reported

    .@bt_uk **** off terrible company. Sends workers to dig up the landline with no notice to us whatsoever then the workers just leave. Leaving us with no internet until they return. Dog **** company

  • Eric_The_Toffee
    Eric 🏊‍♀️🚲🏃‍♂️ (@Eric_The_Toffee) reported

    I expect there’ll be a mass exodus of subscribers leaving the likes of @btsport & @SkySports because they’ve been part of the problem for years and they’ll continue to refer these scabs as the ‘big 6’ and they’ll continue to blow smoke up their arses, NOTHING WILL CHANGE