BT (British Telecom)

BT (British Telecom) Outage Report in Shepherdswell, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shepherdswell, Kent, England 03/07/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepherdswell, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Whitstable, Ramsgate, Deal and Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomWhitstable Internet
United KingdomRamsgate Internet
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomFolkestone Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Shepherdswell, England

Latest outage, problems and issue reports in Shepherdswell and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • revdmesmith Michael Smith (@revdmesmith) reported from Kingsdown, England

    @bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Orix.

  • revdmesmith Michael Smith (@revdmesmith) reported from Kingsdown, England

    @bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Prix.

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • dweller82 Weller (@dweller82) reported from Dover, England

    Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • EpicEm Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported from Deal, England

    @bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alfie887 Alfie (@alfie887) reported

    @babuyagu It’s beyond a disgrace however the media cover seems to transfer all the heat to var and ifab and rules and never question referee’s. Its like some sort of fvcking okerta. Peter walton is absolutely brutal ok but. Wrong call after wrong call. Embarrassing he is paid by @btsport

  • janexwaldorf jane mason (@janexwaldorf) reported

    @kestermann @bt_uk @MarcAllera 200 of them were mine and my internet atill doesnt work. Its quality not quantity you useless useless company. Would never reccomend BT. But carry on sharing your useless stats that show all ur staff can do is answer a phone... not actually fix the problem

  • philthepower85 Phil Kelly (@philthepower85) reported

    I work permanent nights I tend to wake up at stupid o'clock and enjoy watching live American sports that's on around that time just woke up hoping to watch some NBA and nothing again from the so called home of the NBA @SkySportsNBA why @btsport has CBB every night multiple games

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare morning guys. You having problems. 8.55 internet dropped. Solid orange light. Reboot no good and assure hasn’t kicked in. Marvellous.

  • LILBIG_OG lil BIG (@LILBIG_OG) reported

    @FA @bt_uk Fix your ******* refs

  • amymcamy Amy Mac (@amymcamy) reported

    @bt_uk Yes I still need help- I need working internet

  • MarcAllera Marc Allera (@MarcAllera) reported

    BT Halo 3+ introduces BT’s new Hybrid Connect device. It's the next chapter in @bt_uk's convergence story and a UK first 👍 Hybrid Connect works with the Smart Hub 2 to automatically connect to the EE mobile network for back-up if the fixed connection is lost.

  • janexwaldorf jane mason (@janexwaldorf) reported

    @bt_uk KERENSA i pay BT for my broadband and its not worked for 15 weeks. No one lower down the food chain can help. Can you?! Ps i think BT is the qorst company for customer service. When all this is over i will cut ties with anything BT!!

  • pgsaunders P (@pgsaunders) reported

    @btsportcricket @btsport help please. Are you broadcasting the Eng Test cricket this summer ? 🏏

  • Toothy73 Martin Tooth (@Toothy73) reported

    @CHAMM24 @btsport There are many factors to explain a heavy defeat, but not another 9-0. That shouldn’t happen once in a club’s history, never mind twice in 16 months.