BT (British Telecom) outages and service status in Rothes, Scotland

Problems in the last 24 hours in Rothes, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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BT (British Telecom) Issues Reports Near Rothes, Scotland

Latest outage, problems and issue reports in Rothes and nearby locations:

• 
  Claire Frost (@CLHPhysio) reported 16 minutes ago from Elgin, Scotland

  @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 17 minutes ago from Elgin, Scotland

  Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 21 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Paul Davies (@F1morkPaul) reported 22 minutes ago from Elgin, Scotland

  Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 29 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

• 
  Janet Donnelly (@celebrantjanet) reported 31 minutes ago from Kingston, Scotland

  @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

• 
  Paul Davies (@F1morkPaul) reported 34 minutes ago from Elgin, Scotland

  Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

• 
  Mike Ogg (@MikeOgg18) reported 41 minutes ago from Elgin, Scotland

  @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

• 
  Claire Frost (@CLHPhysio) reported 42 minutes ago from Elgin, Scotland

  @bt_uk please review your messages! Poor service standards again!

• 
  Janet Donnelly (@celebrantjanet) reported 47 minutes ago from Kingston, Scotland

  @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 5 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Ed Thomson (@ThomsonEdwint) reported 6 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈

• 
  RichNotRich (@sideangleballs) reported 10 minutes ago

  @bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏

• 
  heebee (@KHC99d) reported 13 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 15 minutes ago

  @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 15 minutes ago

  @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  heebee (@KHC99d) reported 16 minutes ago

  @bt_uk It’s not just that. A job that’s been promised to be done, constantly let down and nobody is sorting it out. Unbelievably poor service

• 
  andrealenehan (@tilly4071) reported 21 minutes ago

  @bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 24 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  namecantbebrank (@alreetson) reported 31 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.