BT (British Telecom)

BT (British Telecom) Outage Report in Rothes, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rothes, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rothes, Moray, Scotland 01/25/2026 16:00

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rothes, Moray, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Elgin.

Loading map, please wait...
City Problem Type Report Time
United KingdomElgin Internet
United KingdomElgin Phone
United KingdomBuckie Wi-fi
United KingdomElgin Wi-fi
United KingdomElgin Internet
United KingdomKeith E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rothes, Scotland

Latest outage, problems and issue reports in Rothes and nearby locations:

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk please review your messages! Poor service standards again!

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

  • 2m0sql Peter Goodhall (2M0SQL) (@2m0sql) reported from Elgin, Scotland

    Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

  • celebrantjanet Janet Donnelly (@celebrantjanet) reported from Kingston, Scotland

    @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

  • CLHPhysio Claire Frost (@CLHPhysio) reported from Elgin, Scotland

    @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • diallanebooks Dial Lane Books (@diallanebooks) reported

    @BTCare @bt_uk Your service is absolutely ******* disgusting and an utter disgrace. You have absolutely no interest in your customers 🤬

  • A1_Beatbox TM (@A1_Beatbox) reported

    @bt_uk sort your awful internet out

  • richardt84 Richard Tanswell (@richardt84) reported

    @bt_uk ...Openreach to facilitate in terms of the appointment but I’m at stage now where I’d rather cancel the broadband such is my frustration as there is no clear process or commitment to fulfilling my order.

  • cwk11 C King (@cwk11) reported

    @MMA_Stig @BTCare BT have made a shambles with this new update its not even customer friendly the dash has disappeared and they need to get their act together and get the old version back...most updates are supposed to be an improvement, I made a complaint but was like water of a ducks back.

  • gordonwoodhead Gordon Woodhead (@gordonwoodhead) reported

    @bt_uk well yet again you have failed to contact me even though you promised, yet again you failed to send a mini hub even though you promised it today. Never had such bad customer service, they even hung up on me after being on hold for 25 minutes!!

  • cosmogramma22 nonsuchtony (@cosmogramma22) reported

    @BTCare @bt_uk moved house on 26th November, simple house mover arrangement. Connection promised that day, almost two weeks later you have twice been to my old address to fix a fault yet still failed to actually visit the address you sent the router to where the fault is. Fed Up!

  • Billybi72300610 Billybigballs (@Billybi72300610) reported

    @bt_uk and now after waiting an hour we finally got through only for whoever picked up the call on your end to breathe heavily down the mic for 5 minutes while we failed to get their attention. Can you please help us get this sorted as it's beyond a joke at this stage?

  • OneScotty2Hotty Scott Fitzgerald (@OneScotty2Hotty) reported

    @tommyboy1874 @bt_uk My bank blocked the transaction yesterday. Had to phone up to get it unblocked. Funds still haven’t left yet either. Annoying that you can only contact BT shop via email. For some reason phone and live chat not working.

  • Billybi72300610 Billybigballs (@Billybi72300610) reported

    @bt_uk After complaining about our poor Internet connection we were told an engineer would visit to assess the issue last Wednesday. Engineer didn't show up or reach out to us. Now we've tried calling customer support only to wait 40 minutes and have the line dropped...twice...

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.