BT (British Telecom) outages and service status in Rothes, Scotland

Problems in the last 24 hours in Rothes, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rothes, Scotland

Latest outage, problems and issue reports in Rothes and nearby locations:

• 
  Mike Ogg (@MikeOgg18) reported 8 minutes ago from Elgin, Scotland

  @btbusinesscare your customer service is shocking our internet in our office is not working and it’s been a week now why can’t you fix it.

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 8 minutes ago from Elgin, Scotland

  Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Claire Frost (@CLHPhysio) reported 10 minutes ago from Elgin, Scotland

  @bt_uk @MoneyTelegraph @Cbomb91 6 months of hell from BT, 9 weeks and still not dealt with complaint... ongoing issues monthly. Now taking complaint to ombudsman

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 17 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently but lines refusing to sync and has been like this for the last hour.

• 
  Paul Davies (@F1morkPaul) reported 23 minutes ago from Elgin, Scotland

  Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk

• 
  Peter Goodhall (2M0SQL) (@2m0sql) reported 26 minutes ago from Elgin, Scotland

  Either my @btcare VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.

• 
  Paul Davies (@F1morkPaul) reported 30 minutes ago from Elgin, Scotland

  Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !

• 
  Janet Donnelly (@celebrantjanet) reported 33 minutes ago from Kingston, Scotland

  @bt_uk Thanks. Since I've reset it to a single channel, it seems to have settled down. I'll keep an eye on it over the next few days and get back to you if it starts to play up again.

• 
  Claire Frost (@CLHPhysio) reported 47 minutes ago from Elgin, Scotland

  @bt_uk please review your messages! Poor service standards again!

• 
  Janet Donnelly (@celebrantjanet) reported 55 minutes ago from Kingston, Scotland

  @bt_uk very pleased with the service from BT. Courteous, efficient and did exactly what they said they would do. 😀 my fault is fixed and I'm a happy customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 8 minutes ago

  @bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.

• 
  Ian Robson (@GFX2001) reported 8 minutes ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  @CyberHusky (@PetecoleO) reported 11 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  Alice (@SushiWolfo) reported 11 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 12 minutes ago

  @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

• 
  madmax889 (@madmax889) reported 14 minutes ago

  @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.

• 
  Sem Essessi (@SemiEssessi) reported 14 minutes ago

  @bt_uk why do you keep calling my business partner whose phone number was never part of this account? why are you so awful? i can tell from the first word of your customer service automated broken that you are screwing up your business. a few more words and its even worse.

• 
  Roibeard Mhuiris (@RMhuiris) reported 16 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  GerryC🏇🏾 (@Epsom1780) reported 17 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  star6 (@s_starrr6) reported 19 minutes ago

  @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious