BT (British Telecom) Outage in Raunds, Northamptonshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) problems in the last 24 hours in Raunds, England

BT (British Telecom) Outage Chart in Raunds, Northamptonshire, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(58.64%)
Phone
(16.52%)
Wi-fi
(9.74%)
E-mail
(9.08%)
Total Blackout
(4.14%)
TV
(1.88%)

BT (British Telecom) Outage Map Near Raunds, Northamptonshire, England

The most recent outage reports and issues originated from Rushden, Kettering, Saint Neots, Wellingborough, Corby and Raunds.

Rushden Internet
Kettering E-mail
Kettering Phone
Kettering Phone
Saint Neots E-mail
Wellingborough Phone

BT (British Telecom) in Raunds, England Comments

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BT (British Telecom) Issues Reports Near Raunds, England

Latest outage, problems and issue reports in Raunds and nearby locations:
  • nickgoodjohn Nick Goodjohn (@nickgoodjohn) reported from Corby, England

    @papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys

  • MappersGKAcad Brian Mapley (@MappersGKAcad) reported from Wellingborough, England

    @SamAllanUK @bt_uk I think there’s been a complaint up there 👆

  • SBRIGHTON63 STEPHEN BRIGHTON (@SBRIGHTON63) reported from Stilton, England

    @JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂

  • leroyofrushden Leroy Anderson (@leroyofrushden) reported from Rushden, England

    Anyone got a pair of binoculars I can borrow to watch the game on the TV in my living room......wtf @btsport #zoomin #CHEARS #EuropaLeague2019 #UEFAEuropaLeagueFinal #arsenal #chelsea

  • Muncey21 Muncey (@Muncey21) reported from Finedon, England

    @btsport says my account needs to activate then does **** all to activate. I’m up at 1:30am to watch ufc - sort this shit out otherwise I want a free year. I watch this once a month and twice this year it’s ****** up. Horseshit service. Your phone support is off too.

  • Karl___3 Karl Booth ® (@Karl___3) reported from Rushden, England

    @chris_sutton73 this went well 🐸🐸🐸. @btsport this is why you will never be as big as @SkySports as you employe second rate pundits that do not do their research. #Embarrasing. Oh and yeah I made the 500 mile trip and loved it 🤯🤭🐸

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare Yes by 3 days, I had never been told how to get it! I sent a complaint email a week ago and no reply, as I new customer I’m not too happy 😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I signed up as I new customer, waited for my £75 voucher, when I went to complain it gave me a link (which I had never been told of) to find my voucher 3 days out of date 😣😣😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I sent a help email through your online system a week ago, it replied to say I would get a response within 24 hrs, still nothing 😣😣😣

  • MattyC0x Mat (@MattyC0x) reported from Sawtry, England

    @BTCare Already dropped signal after the reset

  • rockingrodders Rodney Marks (@rockingrodders) reported from Kettering, England

    @BTCare No I was just making a point that there are often limiting factors wherevyoubrouter can be sited. IE where your master socket is. My signal is poor in some parts of the house, 1 is 20’ from router on same level clear route. It’s a lottery.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • bickypeg Peggy Breckin 🇸🇾 (@bickypeg) reported

    @plusnethelp It's in husband's name so I'll let you know tomorrow. It seems it's only @bt_uk that has been out of action for over a week and it's all over our area. No problem with other internet providers.

  • retiredbrain Andrea Edmonds (@retiredbrain) reported

    @bt_uk Hi, you could try getting bt email to fix the problems they have. I heard this morning from several,people experiencing the same delays in email delivery.

  • EmilyGarnham Emily Garnham (@EmilyGarnham) reported

    Laughable service from @bt_uk. Just called cancellations, man on phone said he couldn't hear me, that it was a terrible line. He was coming through crystal clear. So I hung up, dialled again, was added to a queue, and then they cut me off as I waited. This is a TELECOMS company.

  • Crouchen86 Michael Crouchen (@Crouchen86) reported

    @bt_uk A complaint has been raised by BT and they will contact me within 7 days

  • LucioFulciFan James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported

    @bt_uk My only issue with the situation is it would have been nice if instructions told me I had to use the ADSL filter and cable on the new box. It didn't say. So I thought wireless would work. Which panicked me when it didn't. But all is good now. Since I figured it out myself.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • LucioFulciFan James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported

    @bt_uk It is connected at the moment. The letter I have clearly states it is recommended that I set it up when it arrives. So that when the change over does happen. No interruption to my service will occur. It also said the new hub can run my old (current) broadband service.

  • Crouchen86 Michael Crouchen (@Crouchen86) reported

    @bt_uk was promised 1 years free Amazon Prime in November and now they are not honouring this! Disgusting customer service

  • Davidstocktaker David Ball FILSA (@Davidstocktaker) reported

    @bt_uk I have no idea, mobile phone call on Sunday morning wasnt clear..and yes its extremely frustrating . I have been a customer for over 20 years and this really isnt accepable

  • Lahair10 LA Hair & Beauty (@Lahair10) reported

    @btbusinesscare Shocking service