BT (British Telecom)

BT (British Telecom) Outage Report in Picklescott, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Picklescott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Picklescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Picklescott, Shropshire, England 02/18/2026 14:40

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Picklescott, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Picklescott, England

Latest outage, problems and issue reports in Picklescott and nearby locations:

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Yaren59268170 Yaren (@Yaren59268170) reported

    @btsport @ManCity If your conscience is not disturbed by the killing of children, then there is a big problem. Israel subjects the Palestinian people to ethnic cleansing. This is not a war! Keeping silent is not a matter of choice, it means being a part of the massacre and brutality. #HopeToGaza

  • HenryHershel1 That Poet Guy (@HenryHershel1) reported

    @bt_uk so can we explain why the speed measured is below... where is the loss. telling me your measure is okay doesnt help me when im buffering with a measured speed under 3mbs om Friday evening .. there can only be 33 addresses of the exchange literally 20 yards from me.

  • pctzobrien Phill O'Brien (@pctzobrien) reported

    @bt_uk @bt_uk only 15 minutes into the call they put me on hold and looped me back to the start. Explain again. now being transferred again 45 minutes into the call. still no resolution. Frustrating isn't the word! still listening to hold music!!!

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Yes a complaint is logged,I want to know when I will get a call about this, your colleague told me on Friday I would receive a call to discuss the complaint and issues I was having. Your colleague also told me on Friday that a cable was damaged or rusted. So someone is lying??

  • BigDFC Duncan Carse (@BigDFC) reported

    @BTCare I was talking to one of you call centre managers and got cut off. Still no call back about a complaint. Can you give someone a nudge please or DM me for details

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @bt_uk I spoke to one of your customer service advisors and they sent someone to check the cabling to my property and it seems to of fixed the issue it hasn’t dropped out since 👍

  • kmummyk Victoria (@kmummyk) reported

    @bt_uk awful customer service received today when handling change of address for a relative with dementia. Where has the care and loyalty gone from BT services!!! Shocking.

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk absolutely disgusting disgrace service yet again. 6 times my order has been cancelled in the last 6 weeks, and now all your managers are to busy to take my call? Absolute disgusting

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk I have also sent a lengthy email to your CEO and Philip Jansen and Customer Service CEO Thomas Duecke. Let’s see if they have time to speak to me

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk TBH, I’ve done that many times in the past and the problem is never fixed, so I don’t want to go round that course again. I fear it is good as it’s going to get until we get fibre, so I just want financial compensation now. Thanks.