BT (British Telecom) outages and service status in Picklescott, England

Problems in the last 24 hours in Picklescott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Picklescott, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Picklescott, England

The most recent BT (British Telecom) outage reports came from the following cities: Much Wenlock, and Shrewsbury.

City	Problem Type	Report Time
Much Wenlock	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Picklescott, England

Latest outage, problems and issue reports in Picklescott and nearby locations:

• 
  Dave OKW (@okwuk) reported 25 minutes ago from Shrewsbury, England

  @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

• 
  Dave OKW (@okwuk) reported 32 minutes ago from Shrewsbury, England

  @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

• 
  Adam Jones (@AdamMJones_) reported 35 minutes ago from Shrewsbury, England

  Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

• 
  Mike Higgins no DMs (@strolltoitaly) reported 36 minutes ago from Bishop's Castle, England

  @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 46 minutes ago from Much Wenlock, England

  Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

• 
  Mike Higgins no DMs (@strolltoitaly) reported 48 minutes ago from Bishop's Castle, England

  @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

• 
  Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported 50 minutes ago from Bishop's Castle, England

  @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Lloyd (@darrenglloyd) reported 4 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Kenta (@nemurikyosirou) reported 6 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  markdann. (@mrkdnnx) reported 9 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Rocket (@UppaRocket) reported 11 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Trevor Chenery (@Krisp06) reported 16 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  George Somerville (@geosomerville) reported 22 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

• 
  Dean Hazell (@Deano01973) reported 24 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  bakerbird  (@cakey12) reported 24 minutes ago

  @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

• 
  Philip Godfrey (@Fliposteo) reported 26 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.