BT (British Telecom)

BT (British Telecom) Outage Report in Ottery St Mary, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottery St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottery St Mary, Devon, England 10/28/2025 21:25

October 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottery St Mary, Devon, England

The most recent BT (British Telecom) outage reports came from the following cities: Axminster, Exmouth and Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomAxminster Phone
United KingdomExmouth Internet
United KingdomExeter Wi-fi
United KingdomExeter TV
United KingdomExeter Internet
United KingdomExmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ottery St Mary, England

Latest outage, problems and issue reports in Ottery St Mary and nearby locations:

  • SharpStu Stuart Sharp (@SharpStu) reported from Kenton, England

    Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.

  • andymblackmore Andy Blackmore (@andymblackmore) reported from Lympstone, England

    @bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Exeter District, England

    @BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠

  • milesodavis Miles Davis (@milesodavis) reported from Exeter, England

    Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Clyst St. George, England

    @BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.

  • andrewneligan Andrew Neligan (@andrewneligan) reported from East Budleigh, England

    @CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

  • frankum_ian Ian frankum (@frankum_ian) reported from Exeter District, England

    @btsport ST holder at West Ham my free codes isn't working , Help

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

  • 25hazydayz Hazel Layzell (@25hazydayz) reported from Honiton, England

    @ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗

  • earljanis jan syner (@earljanis) reported from Venn Ottery, England

    @btsport is it me or is it impossible to cancel your rolling monthly sports package?

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported from Countess Wear, England

    @livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.

  • AndyMackay_ Andy Mackay (@AndyMackay_) reported from Exeter District, England

    So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

  • SteveALee Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk No help.. I will call u tomorrow..

  • DavidLBarratt David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported from Exeter District, England

    @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

  • grocer_on_green 🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England

    @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon

  • wrestlingsoph Knightrider (@wrestlingsoph) reported from Exeter District, England

    ****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk is your internet down. Please advise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • yrubswed asum izak (@yrubswed) reported

    @Moosa____ @BeyNaveed @bt_uk switching to digital will not help the elderly especially if power fails

  • Anabugling Ana C (@Anabugling) reported

    @bt_uk just had an email that you have closed my complaint. When my Internet is still down and I've not had any kind of resolution... what kind of complaints process is this.

  • IChrisCole Chris Cole (@IChrisCole) reported

    @bt_uk internet down! All trouble shooters tried! No work around is there any know issues ???

  • parkwayian Ian Gray (@parkwayian) reported

    @bt_uk I'm going to be leaving for virgin because the problems are constant and the connection speed is 1/3rf of virgins lowest Internet speed Bt hasn't upgraded the larkhall cabinet since 2009

  • dancelightning Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5% (@dancelightning) reported

    @AndyH1268 @SkyUK @bt_uk No BT broadband for many of us too. Must be an OpenReach issue.

  • windsor1926 Windsor1926 (@windsor1926) reported

    @bt_uk you are a disgrace offer me a service that gives me technical help and installation. I'm paying you for it but you can't give me an appointment for weeks. No WiFi. But you want my money. Utter disgrace. Ombudsman next.

  • LuSchmoo Lu (@LuSchmoo) reported

    @bt_uk Ah, okay. Hadn’t realised it only worked with that. Maybe you could consider adding Mobile Number support for those that don’t have landlines?

  • Jessica67669786 Jessica (@Jessica67669786) reported

    @RealDMitchell @ObsNewReview This is just ridiculous, no consideration for the elderly and disabled in all of this. Not everyone uses broadband, or mobile phones for this matter @bt_uk and for those that do have mobiles they may be in an area where the signal is poor, or who have pay as you go, no credit.

  • welshwizzard1 caroline grey (@welshwizzard1) reported

    @SamuelCise @bt_uk @WeAreOpenreach Oh that is shocking service

  • AndyH1268 Andy H (@AndyH1268) reported

    @SkyUK I am fed up at the total lack of support for my faulty broadband, it is impossible to speak to a person. I have a recurring fault and left with no support what so ever, time to look at alternative providers @bt_uk maybe #poorcustomerservice #poorbroadband