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BT (British Telecom)

BT (British Telecom) outages and service status in Ottery St Mary, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Ottery St Mary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% TV (25%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottery St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottery St Mary, England

The most recent BT (British Telecom) outage reports came from the following cities: Exeter, Sidmouth, and Exmouth.

CityProblem TypeReport Time
Exeter Internet 20 days ago
Exeter Total Blackout 20 days ago
Exeter Internet 20 days ago
Sidmouth TV 25 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ottery St Mary, England

Latest outage, problems and issue reports in Ottery St Mary and nearby locations:

  • StephenSowden1
    Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk is your internet down. Please advise.

  • frankum_ian
    Ian frankum (@frankum_ian) reported from Exeter District, England

    @btsport ST holder at West Ham my free codes isn't working , Help

  • milesodavis
    Miles Davis (@milesodavis) reported from Exeter, England

    Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2

  • andymblackmore
    Andy Blackmore (@andymblackmore) reported from Lympstone, England

    @bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

  • earljanis
    jan syner (@earljanis) reported from Venn Ottery, England

    @btsport is it me or is it impossible to cancel your rolling monthly sports package?

  • barryjohnfrost
    Barry Frost (@barryjohnfrost) reported from Exeter District, England

    @BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠

  • tctantan
    Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon

  • AndrewButlerNet
    Andrew Butler (@AndrewButlerNet) reported from Countess Wear, England

    @livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.

  • andrewneligan
    Andrew Neligan (@andrewneligan) reported from East Budleigh, England

    @CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

  • 25hazydayz
    Hazel Layzell (@25hazydayz) reported from Honiton, England

    @ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗

  • DavidLBarratt
    David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported from Exeter District, England

    @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

  • grocer_on_green
    🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England

    @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

  • tctantan
    Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk No help.. I will call u tomorrow..

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.

  • StephenSowden1
    Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

  • wrestlingsoph
    Knightrider (@wrestlingsoph) reported from Exeter District, England

    ****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!

  • SteveALee
    Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • SharpStu
    Stuart Sharp (@SharpStu) reported from Kenton, England

    Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.

  • AndyMackay_
    Andy Mackay (@AndyMackay_) reported from Exeter District, England

    So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

  • barryjohnfrost
    Barry Frost (@barryjohnfrost) reported from Clyst St. George, England

    @BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnB_Rivendell
    John Brett (@JohnB_Rivendell) reported

    @btbusinesscare Since the last 2 updates (8.2.6 & 8.2.7) the app doesn’t work properly. Can do some like speed test and service status but it won’t let me access the hub with my admin password to control WiFi, guest access etc. Fault reporting gets stuck and cycles round to the beginning.

  • donutvan
    Donovan Whyte 🇵🇸 (@donutvan) reported from Little Hulton, England

    @BTCare why are the sports channels not working? Reset router, reset box, still crap

  • jorgeosbo
    liverpoolsnumber9 (@jorgeosbo) reported

    @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

  • iceman500000
    Richard (@iceman500000) reported

    @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

  • man_savings
    Man Savings (@man_savings) reported

    @btbusinesscare Currently 2 hours and 13 minutes on the online chat. Now having to wait for another agent. It's shocking service @btbusinesscare

  • DianeThomson13
    Diane Thomson (@DianeThomson13) reported

    @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.

  • DrCEJohnston
    Dr Craig Johnston (@DrCEJohnston) reported

    @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming

  • stevie_blair
    Stephen Blair (@stevie_blair) reported

    @bt_uk Can’t get through to anyone that’s the problem

  • Mairebc
    🌗🌍 MrsC 🌎🌓 (@Mairebc) reported

    @BTCare @bt_uk @EE tv. I’ve checked all the help questions , I’ve turned off the tv box. No apps are working. Can’t load BBC iplayer etc. So annoying. I don’t want to reboot

  • sayra78
    sarah louise muir (@sayra78) reported

    @btbusinesscare absolute shite!!! Been on the phone 3hrs noone can help me as YOU have made an error! Can't access the app because of your error, can't pass security because of your error!! Can't track down the new hub that was supposedly delivered 3wks ago!! Disgusting!!