BT (British Telecom) Outage Report in Ottery St Mary, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ottery St Mary, Devon, England
The most recent BT (British Telecom) outage reports came from the following cities: Exeter, Tiverton and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Tiverton |
Wi-fi | |
| Exeter |
Phone | |
| Exeter |
Internet | |
| Exmouth |
Internet | |
| Axminster |
Phone | |
| Exmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.
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Miles Davis
(@milesodavis) reported
from
Exeter, England
Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon
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Barry Frost
(@barryjohnfrost) reported
from
Exeter District, England
@BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠
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David L Barratt 🏳️🌈💜
(@DavidLBarratt) reported
from
Exeter District, England
@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.
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Barry Frost
(@barryjohnfrost) reported
from
Clyst St. George, England
@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
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jan syner
(@earljanis) reported
from
Venn Ottery, England
@btsport is it me or is it impossible to cancel your rolling monthly sports package?
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Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@btsport ST holder at West Ham my free codes isn't working , Help
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Knightrider
(@wrestlingsoph) reported
from
Exeter District, England
****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk is your internet down. Please advise.
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.
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Andrew Neligan
(@andrewneligan) reported
from
East Budleigh, England
@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.
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Andrew Butler
(@AndrewButlerNet) reported
from
Countess Wear, England
@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.
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Stuart Sharp
(@SharpStu) reported
from
Kenton, England
Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk No help.. I will call u tomorrow..
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Andy Blackmore
(@andymblackmore) reported
from
Lympstone, England
@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Hazel Layzell
(@25hazydayz) reported
from
Honiton, England
@ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Bull
(@danieljbull8) reported
@bt_uk No. I'm a Sky customer but they're saying the actions on you to fix the cable in the street!
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Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk Sometimes it seems to sleep for 5 or 25 mins then comes back... other times all devices seem to react the same as if internet speed is being throttled and all devices (inc the internet tv get glitchy & pixilated/slow/sound & picture out of sync. 3/3
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Bradley Carson
(@Brad_Carson1998) reported
@bt_uk Hi, you were to cancel the contract as per conversation with one of your employees at the door. On the phone and I quote with your colleague “we’ve ****** up, without sugar coating it”. You’ve offered a 6 month refund so why would they go to sky?
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Sarfraz Hussain
(@saf7321) reported
@bt_uk Our Phone Service is BT - Its not a wall socket - I'm not sure what its called, its Free hand - Sky Engineer, who installed Sky - added this line in. This was a Few years ago.
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Stewart Connell
(@warthoghk) reported
@bt_uk I would strongly advise anyone buying Fibre to not bother unless you buy the upgraded package. Does not work. Told by engineer I need two discs minimum to get a signal in my 3 bed semi!
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Bartlomiej Polski Fizio
(@2Bartsimpson) reported
@bt_uk accountGB16446492 / complaint vol013-706744630791. Ongoing complaint about poor service and terrible WiFi signal since April 2022! Now new acute issue no WiFi . As an nhs home working clinician how much more do @bt_uk want to hinder patient care. Past 12 hr no WiFi ! HELP
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Alistair Todd
(@AlistairTodd10) reported
@bt_uk @EE Go with business broadband via EE... Useless customer service! No internet two months in and problem after problem... Shambles! Go on @EE why you bothering to offer BT business broadband?
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Sharon Bowles
(@sharonmbowles) reported
@BTCare Been waiting for 5 hours and looks like your engineer not turning up. Your staff won’t speak to me due to “data protection” (ie my husband and not me was stupid enough to place an order with you)
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Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk No, had replacement hub abt yr ago I think. Last 3 or 4 mth seem to have lot of little glitchy mins & then it would be OK for while but the last month & bit have found restarting hub has cleared connection issues- or sometimes just soft device disconnect from hub & reconnect wifi
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Dave Tidwell
(@DJGTidwell) reported
@bt_uk An update, the PON light flashed green for 1.5 hours, then reconnected to the network. I cancelled the booked engineer appointment. If fibre cable was damaged the FON would be flashing red, PON flashing green meant exchange connection was good, but service was deactivated there