BT (British Telecom)

BT (British Telecom) Outage Report in Ottery St Mary, Devon, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottery St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottery St Mary, Devon, England 02/09/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottery St Mary, Devon, England

The most recent BT (British Telecom) outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Phone
United KingdomTiverton Wi-fi
United KingdomExeter Phone
United KingdomExeter Internet
United KingdomExmouth Internet
United KingdomAxminster Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ottery St Mary, England

Latest outage, problems and issue reports in Ottery St Mary and nearby locations:

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon

  • earljanis jan syner (@earljanis) reported from Venn Ottery, England

    @btsport is it me or is it impossible to cancel your rolling monthly sports package?

  • andrewneligan Andrew Neligan (@andrewneligan) reported from East Budleigh, England

    @CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Exeter District, England

    @BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠

  • 25hazydayz Hazel Layzell (@25hazydayz) reported from Honiton, England

    @ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗

  • grocer_on_green 🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England

    @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

  • SteveALee Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • milesodavis Miles Davis (@milesodavis) reported from Exeter, England

    Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2

  • andymblackmore Andy Blackmore (@andymblackmore) reported from Lympstone, England

    @bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk No help.. I will call u tomorrow..

  • SharpStu Stuart Sharp (@SharpStu) reported from Kenton, England

    Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.

  • DavidLBarratt David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported from Exeter District, England

    @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Clyst St. George, England

    @BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported from Countess Wear, England

    @livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.

  • AndyMackay_ Andy Mackay (@AndyMackay_) reported from Exeter District, England

    So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.

  • wrestlingsoph Knightrider (@wrestlingsoph) reported from Exeter District, England

    ****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!

  • frankum_ian Ian frankum (@frankum_ian) reported from Exeter District, England

    @btsport ST holder at West Ham my free codes isn't working , Help

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk is your internet down. Please advise.

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sbangel978 Sophie (@sbangel978) reported

    @Empotter0703 @bt_uk So bad! @bt_uk where has your customer service been with this? Customer waiting at home and you miss the time slot, and don't tell them? Customers shift things around to be home for these slots, actually disgraceful customer service there!

  • James_s_welsh James Welsh 👻 (@James_s_welsh) reported

    My @SkyHelpTeam has been down for 5 days. I’m in Andover and we’ve been removed from @bt_uk / @OpenreachHelp list of locations with reported issues despite all my neighbours reporting the issue. Open reach said there would be a fix by 01:30 today which has now been removed

  • Billyboysidney William Herring (@Billyboysidney) reported

    @bt_uk So the Internet at OUR HOME HAS NOW BEEN OFF FOR 29 HOURS. @bt_uk Tell me that there is A Power Outage to THE @BTSopenreach BOX IN SUTHERLAND Avenue. I Have Never heard such Nonsense. Come on BT what the hell is going on!!

  • SomeMightSlay Definitely Erskine Maybe (@SomeMightSlay) reported

    @jacquep @bt_uk "we will be connecting your broadband today however please don't bother our customer service agents if this doesn't happen" 🙄

  • maxmanders Max Manders (@maxmanders) reported

    @bt_uk A random care home company has inadvertently set up call diversion to my mobile. I've tried reaching the company via email, social media, non-emergency police etc., with no response. I've blocked the number but still getting voicemails. Can you DM to help/break diversion?

  • David00993264 David (@David00993264) reported

    @bt_uk BT sent out openreach to fix my broadband that all working fine instead of a cube tv engineer, what a waste of time, this is ridiculous now, all I want is my subscription channels switched on ffs ?

  • UkJon jon wood (@UkJon) reported

    @bt_uk i see you have a deal where ee take over broadband if bt goes down … can you do it the other way … where we get EE as main supply but have BT as the back up … we only get 5-10mps and potentially double that on EE but we want your security

  • PotenciaSol Potencia Solutions (@PotenciaSol) reported

    @bt_uk is there #outage in #haywardsheath #lindfield?

  • ellenconlinhair @ellenconlinhair (@ellenconlinhair) reported

    @bt_uk where is Customer Service#findphilipjansen- £2.6mill a year and his thumb is up his backside!

  • JordanG78435789 Jordan Gardner (@JordanG78435789) reported

    @bt_uk Don’t go with BT if you want your internet to actually show up. They work with OpenReach who never send engineers when they apparently book them in. Most providers work with openreach other than Shell Energy. Wish I went with Shell as it’s two weeks past the installation date.