BT (British Telecom)

BT (British Telecom) Outage Report in Ottery St Mary, Devon, England

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The latest reports from users having issues in Ottery St Mary come from postal codes EX11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottery St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottery St Mary, Devon, England 12/23/2024 10:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottery St Mary, Devon, England

The most recent BT (British Telecom) outage reports came from the following cities: Exeter, Cullompton, Exmouth, Axminster, Seaton, Ottery St Mary and Honiton.

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City Problem Type Report Time
United KingdomExeter Internet
United KingdomCullompton Phone
United KingdomExeter Total Blackout
United KingdomExeter Internet
United KingdomExeter Internet
United KingdomExmouth Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ottery St Mary, England

Latest outage, problems and issue reports in Ottery St Mary and nearby locations:

  • milesodavis Miles Davis (@milesodavis) reported from Exeter, England

    Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2

  • andymblackmore Andy Blackmore (@andymblackmore) reported from Lympstone, England

    @bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

  • grocer_on_green 🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England

    @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk is your internet down. Please advise.

  • SharpStu Stuart Sharp (@SharpStu) reported from Kenton, England

    Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Clyst St. George, England

    @BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩

  • AndyMackay_ Andy Mackay (@AndyMackay_) reported from Exeter District, England

    So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

  • DavidLBarratt David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported from Exeter District, England

    @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

  • andrewneligan Andrew Neligan (@andrewneligan) reported from East Budleigh, England

    @CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

  • SteveALee Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported from Countess Wear, England

    @livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.

  • frankum_ian Ian frankum (@frankum_ian) reported from Exeter District, England

    @btsport ST holder at West Ham my free codes isn't working , Help

  • earljanis jan syner (@earljanis) reported from Venn Ottery, England

    @btsport is it me or is it impossible to cancel your rolling monthly sports package?

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Exeter District, England

    @BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk No help.. I will call u tomorrow..

  • 25hazydayz Hazel Layzell (@25hazydayz) reported from Honiton, England

    @ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

  • wrestlingsoph Knightrider (@wrestlingsoph) reported from Exeter District, England

    ****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VishalS72116649 Shalz (@VishalS72116649) reported

    @bt_uk And then if and only if it still is down for 2 days, will I get the grand sum of £8 per day until it's fixed. So BT sneakily have been providing sub standard service for ages but happy to take full monthly payment on time. Who works for £8 a day!!!!

  • StephW87 Steph W (@StephW87) reported

    @bt_uk is there a fault seems everyone is having issues today. We have no phone line or Internet connection

  • rubikspixel Mat C (@rubikspixel) reported

    @bt_uk I have no mobile signal, and I was just wondering if you might have any issues with broadband too as I’m working remotely

  • JohnCle63935180 John Clements (@JohnCle63935180) reported

    @bt_uk @OpenreachHelp FYI 👆 Sort this shambles out or Sky are getting a new customer

  • VishalS72116649 Shalz (@VishalS72116649) reported

    @StephW87 @bt_uk Same. Been told to wait until Thursday for a fix... Maybe my job may wait until then and I can tell my customers the same ...

  • VishalS72116649 Shalz (@VishalS72116649) reported

    @bt_uk Internet dropped out and not fixed. No appointment until Wednesday and told it'll take until Thursday to fix. WFH so can't work and so can't get paid. BT customer service unhelpful, also said lines been dropping out for weeks and said it's not BTs problem unless I report

  • Jej6150 Jane john (@Jej6150) reported

    @bt_uk Another day without @bt_uk calling me or fixing the problem with phone or internet- your customer care is woeful!

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk cant believe not only is my fibre service crap... iv checked..and ya still not got 5g in bognor regis.... literally the masts are on fitzlette flats roof.... its disgusting how bognor regis is left in the dark...but yet all operators still have the cheek to advertise 5g

  • GrootForever Ben Arnott (@GrootForever) reported

    @bt_uk I was never able to get through to them as when I entered our phone number nothing happened.

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?