BT (British Telecom) Outage Report in Ottery St Mary, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ottery St Mary, Devon, England
The most recent BT (British Telecom) outage reports came from the following cities: Exmouth and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Internet | |
| Exeter |
Phone | |
| Tiverton |
Wi-fi | |
| Exeter |
Phone | |
| Exeter |
Internet | |
| Exmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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jan syner
(@earljanis) reported
from
Venn Ottery, England
@btsport is it me or is it impossible to cancel your rolling monthly sports package?
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David L Barratt 🏳️🌈💜
(@DavidLBarratt) reported
from
Exeter District, England
@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk is your internet down. Please advise.
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Knightrider
(@wrestlingsoph) reported
from
Exeter District, England
****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.
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Andrew Neligan
(@andrewneligan) reported
from
East Budleigh, England
@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.
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Hazel Layzell
(@25hazydayz) reported
from
Honiton, England
@ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Barry Frost
(@barryjohnfrost) reported
from
Exeter District, England
@BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠
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Andy Blackmore
(@andymblackmore) reported
from
Lympstone, England
@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract
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Miles Davis
(@milesodavis) reported
from
Exeter, England
Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
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Andrew Butler
(@AndrewButlerNet) reported
from
Countess Wear, England
@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.
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Stuart Sharp
(@SharpStu) reported
from
Kenton, England
Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.
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Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@btsport ST holder at West Ham my free codes isn't working , Help
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Barry Frost
(@barryjohnfrost) reported
from
Clyst St. George, England
@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk No help.. I will call u tomorrow..
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@litildevil) reported
@bt_uk Will give them a try thank you, but after the call yesterday I started shopping around and have been a real eye opener. I’m quite a local customer and not worried about a few pounds here or there. But when you see things are cheaper for new customers it’s disappointing
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Louise Weale
(@misslouiseweale) reported
@ethical_PR @bt_uk @OpenreachHelp I’m having the exact same problem. They’re useless!
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Patwal1
(@imani80) reported
@bt_uk I’m an outraged. My small events business has had to move out of our office as we don’t have revenue coming in to pay the rent and rate. I call BT to cancel the broadband and they have slapped the business with a £7,631 early termination charge. This is unacceptable 😡
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Wayne Rudge
(@HandWcomputers) reported
@bt_uk Disgrace An elderly disabled woman who lives on her own and you tell her it may take 4 days to fix her external phone/broadband issue #PoorCustomerService #ShameOnBT
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Michael Cranston
(@Michaelcranston) reported
@bt_uk Whilst I really appreciate the response (and will do this) the issue that is always reported is the length from BT box, meanwhile we are 200 yards away from new and unused fibre that was installed as part of T in the Park!
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Katherine Brown
(@KatBrown086) reported
@bt_uk 3.5 hours on hold now, still no answer about an URGENT WELFARE issue! Just a JOKE. Will be cancelling the order today if I can't get through.
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⚽BradysLeftFoot⚽
(@BradysLeftFoot) reported
@bt_uk Hi. I am a Broadband customer, when I try to connect to a hotspot using my laptop your login page says email or password incorrect. Despite me twice changing my password? Am able to login on my mobile.
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Raptor
(@SAS_Raptor) reported
@bt_uk You were good for years without issues, I could watch a stream and game at the same time with no ping, lag or stutter, since last January, even with 65/15, I get frequent issues. Your customer service was lovely to upgrade my router but that hasn't solved the ping issues.
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kabilyfornia
(@Kabilyforniya) reported
@bt_uk very bad Service.....Avoid
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Louise Weale
(@misslouiseweale) reported
@bt_uk are actually the most unhelpful and unorganised network I’ve ever come across. TWO MONTHS I’ve been trying to set up broadband and the day of our engineer appointment they send the engineer 40 miles away from our house😡 #BT