BT (British Telecom)

BT (British Telecom) Outage Report in Ottery St Mary, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottery St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottery St Mary, Devon, England 03/28/2024 11:05

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottery St Mary, Devon, England

The most recent BT (British Telecom) outage reports came from the following cities: Exeter, Exmouth, Sidmouth, Cullompton, Honiton, Tiverton and Ottery St Mary.

Loading map, please wait...
City Problem Type Report Time
United KingdomTiverton Internet
United KingdomExeter Internet
United KingdomExeter Internet
United KingdomExmouth E-mail
United KingdomExeter E-mail
United KingdomExeter Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ottery St Mary, England

Latest outage, problems and issue reports in Ottery St Mary and nearby locations:

  • AndyMackay_ Andy Mackay (@AndyMackay_) reported from Exeter District, England

    So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

  • SharpStu Stuart Sharp (@SharpStu) reported from Kenton, England

    Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.

  • milesodavis Miles Davis (@milesodavis) reported from Exeter, England

    Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Clyst St. George, England

    @BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported from Countess Wear, England

    @livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.

  • frankum_ian Ian frankum (@frankum_ian) reported from Exeter District, England

    @btsport ST holder at West Ham my free codes isn't working , Help

  • grocer_on_green 🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England

    @CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

  • 25hazydayz Hazel Layzell (@25hazydayz) reported from Honiton, England

    @ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Exeter District, England

    @BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk is your internet down. Please advise.

  • andymblackmore Andy Blackmore (@andymblackmore) reported from Lympstone, England

    @bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon

  • andrewneligan Andrew Neligan (@andrewneligan) reported from East Budleigh, England

    @CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

  • earljanis jan syner (@earljanis) reported from Venn Ottery, England

    @btsport is it me or is it impossible to cancel your rolling monthly sports package?

  • StephenSowden1 Stephen Sowden (@StephenSowden1) reported from Exeter District, England

    @bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

  • DavidLBarratt David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported from Exeter District, England

    @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

  • tctantan Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England

    @bt_uk No help.. I will call u tomorrow..

  • SteveALee Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • wrestlingsoph Knightrider (@wrestlingsoph) reported from Exeter District, England

    ****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Portal_Queen Sarah Robson (@Portal_Queen) reported

    @WinstonHill17 @bt_uk Yes! BT should say 'for up to X devices' if that was the real problem.

  • CalmCentre Calm Centre (@CalmCentre) reported

    Hello @bt_uk you’ve estimated over a week to fix my landline and broadband. I’m guessing you will reduce my bill? On line fault tracker fair enough but be good to have option to speak to someone find out what fault is. As a teacher I need to be online!

  • madelynrogers @Emma Peel UK🍀🍾🕊🌍🦋✈🇬🇧 (@madelynrogers) reported

    @Marcus_19 @bt_uk Same here ,you have to keep at them, no one helps. Fed up with them £85 a month and sport streaming is crap.

  • InderdeepGill Inder (@InderdeepGill) reported

    @bt_uk @bt_uk - morning, you’ve cut my internet off again today. Please can you help, been on hold for 20 mins in the “queue” but having no luck.

  • HJ_Mason Happy Mason (@HJ_Mason) reported

    @BTCare Are you able to address this issue? Your service really couldn’t get much worse.

  • paulsbeaton Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • sean_akers Sean Akers ⚫🇪🇺🇬🇧🏴󠁧󠁢󠁥🎸#REJOIN #3.5% (@sean_akers) reported

    @bt_uk I'm not with BT and I have reliable WiFi not only in every room but also down the bottom of the garden in my garage so you're statement is not strictly true is it.

  • ReliantDobbin Reliant Dobbin (@ReliantDobbin) reported

    @bt_uk BT is awful, customer service is just a cyclical round of nonsense. Ofcom are complicit who protect the bad service. I had piss poor, below par service throughout my contract, numerous engineer visits and no improvement. Changed provider 32mg vs 15mg from new vs BT.. ********.

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    Because it seems to me @bt_uk like you have let down Scottish customers and are exploiting them out of their hard earned cash to feed into English football, Rugby, Cricket, Women's football, U 21 English football, National League and nowt for us...explain?

  • WinstonHill17 Winston Hill (@WinstonHill17) reported

    @bt_uk I’ve no idea? When I call Bt they just say “ oh your signal is fine” would these discs help and is there a charge?