BT (British Telecom)

BT (British Telecom) Outage Report in Onllwyn, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Onllwyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Onllwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Onllwyn, Neath Port Talbot, Wales 06/01/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Onllwyn, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Aberdare, Tonypandy and Porth.

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City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomAberdare Wi-fi
United KingdomTonypandy Phone
United KingdomSwansea Internet
United KingdomTonypandy Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Onllwyn, Wales

Latest outage, problems and issue reports in Onllwyn and nearby locations:

  • Dbendle1988 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • Dbendle1988 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Yes broadband only means you move to just having broadband and no voice service at all. You won't even get digital voice with broadband only.

  • fussycoder fussycoder (🇪🇺) (@fussycoder) reported

    @NiceEtoile @bt_uk I miss Buzby! I am *sure* someone will be along soon to help you. After all... "We Connect for Good. We’re here to help." (Which isn't as good as Buzby or "It's you we answer to" but that's progress I suppose.)

  • flynnymandella stephen j f (@flynnymandella) reported

    @bt_uk I couldn’t cancel within grace period as I literally couldn’t get through as the area is red listed, yet your colleagues thought it ok to send and charge us without checking. Also appalling service from the offset when told it had been sent and hadn’t. Pls refund!!!!

  • LisaKniveton1 Lisa Kniveton (@LisaKniveton1) reported

    @bt_uk not even a month later and I have no broadband again! I've done the troubleshooter and a call to BT to test the line says problem is within the house. Orange flashing router. Yet again texting you does not work & call gets cut off! Do I need to go to ofcom with this?!

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk You'll need to have a voice service (which will now be digital voice & not via the traditional phone line) then someone from your adult social care/care alarm company need to come out & upgrade the alarm. Don't think you'll be able to go back to 📞 over traditional PSTN network.

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk Promised by midnight last night … there’s a massive storm coming in and a vulnerable man with no phone line for calling for help or any care alarm how can u switch off without permission and not reinstate as quickly ….

  • dimos851 Dimos (@dimos851) reported

    @bt_uk Sure thing! I'll DM the details. I assume you're okay calling a non UK number? My UK one (BT) isn't connected to any network so you're not going to be able to reach me there.

  • quamaloo Kay (@quamaloo) reported

    @bt_uk with Storm Eunice looming, I have a Q. I am vulnerable and need access to electricity for medical purposes. I have recently been switched to digital phone contract.If mobile networks and electric go down, what am I supposed to do to contact the power people for generators?

  • cia262 Christian I'Anson (@cia262) reported

    In days of poor service a shout out to @bt_uk. Mum’s phone line down due to storm. Reported, quick return communication and problem eventually sorted. Excellent.

  • andy77carroll Andy Carroll (@andy77carroll) reported

    @lucyjward_ Yes very good @lucyjward_ 🤞🏻 @btsport can find a replacement for the clueless and awful Darren fletcher!!!