BT (British Telecom) Outage Report in Newtonhill, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtonhill, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtonhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Newtonhill, Aberdeenshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
||
| Aberdeen |
TV | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newtonhill, Scotland
Latest outage, problems and issue reports in Newtonhill and nearby locations:
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Nick Cole
(@Pilot_Nick) reported
from
Bucksburn, Scotland
@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
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Andy Gibson 🦜
(@AndyGibsonTV) reported
from
Cults, Scotland
@BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?
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NathanAlexanderSkene
(@nathanskene) reported
from
Aberdeen, Scotland
@bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.
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Dee Mort
(@Giant_Jouster) reported
from
Bridge of Don, Scotland
@bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ell Presidente Elect
(@elldivino) reported
@bt_uk I am trying to get through to you so I can join BT but you keep cutting me off. Not good customer service. Can someone call me back to get this arranged please?
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Tom Jenkins
(@TommmJenkinss) reported
@bt_uk I constantly have slow internet, the router is basically next door so what can I do?
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Matt Seal
(@Set_To_Fail) reported
@Closey69 @bt_uk In some cases the cabling from the local exchange to your house is Vodafone. That might be the case with you and why its improved the service. But essentially Vodafone use BT Openreach as their internet delivery service.
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Ben Locke
(@BenLocke5) reported
VAR was brought in to assist the refs because they needed help to get officiating right. If they are still getting it wrong WITH VAR then VAR isn’t the thing that needs changing @btsport @GaryLineker
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Ben Close
(@Closey69) reported
@Set_To_Fail @bt_uk I don’t know how any of it works but all I know is we were getting average download speeds of 3mb with BT and we now get around 68mb. Used to constantly drop out on BT but is fine now. Multiple devices never worked on BT but fine now. Much better.
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John
(@Ts_sneaks) reported
@tuvanaelif @BTGroup @bt_uk We were back up since like 3PM approximately and now we’re down again it’s ridiculous
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Matt Seal
(@Set_To_Fail) reported
@Closey69 @bt_uk Sorry, I meant their fibre lines, not just like a normal phone line. Vodafone did an extension with BT sometime last year. Its essentially the same service but with a different end device.
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Paul Dee
(@CCTV_etc) reported
@bt_uk - Been trying to re-sign up since September when the contract ended. You call centres seem unable to be able to resolve the internal issue at BT that has prevented it happening 5 times. Can anyone help? Or do we have to change to @plusnethelp etc?
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Nick Evans
(@BuFu_EVO) reported
@btsport @LFC @fcmidtjylland that was quite possibly the biggest fix or bs iv ever seen the rules just get made up as they go along the score should have been 2-0 Liverpool what a disgrace, I'm done.
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Jean Parmesan
(@dollytwh) reported
@bt_uk So that guidance you just sent said they will visit to fit a socket as they won’t need to be there long, however BT complaints team said no they won’t come for that purpose. More contradictory information from the world’s worst communications company!