BT (British Telecom)

BT (British Telecom) Outage Report in New Romney, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Romney, Kent, England 02/05/2025 14:05

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Romney, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Folkestone and Rye.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomAshford TV
United KingdomFolkestone Internet
United KingdomAshford Wi-fi
United KingdomAshford Internet
United KingdomRye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrbooth27 Liam Booth (@mrbooth27) reported

    @bt_uk is there issues with Wi-Fi won't connect and been stuck flashing orange for about ten mins. Have factory reset twice

  • jcoxy81 James (@jcoxy81) reported

    @btsport It’s such a shame that your app isn’t up to scratch. I can’t afford the TV option so rely on the app but it keeps failing. Out of sync, poor quality image now audio but no video of the end of the cricket. Such a shame.

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @bt_uk Hang on, I think I've successfully logged in!

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @bt_uk Hi Clare, I have managed to sign laptop into BTWifi using the new email & password set up thru online help today. So, many thanks. Not succeeded in signing in iPhone or TV yet, but they're less important.

  • paul_slingo Paul Slingo (@paul_slingo) reported

    This really is poor from @btsport not a single response, guess that means I will be cancelling. Dreadful app complete waste of money

  • underseamonkey Undersea Monkey 🇪🇺 (@underseamonkey) reported

    Five games in the @premierleague scheduled at 14:00 today. Guess how many are being shown in the UK by @SkySports or @btsport? One - the Sportswashing Derby (#CHENEW) It's bad enough when games aren't shown on Saturday but why not show all the Sunday games and let fans choose?

  • Harrymo76 Charlotte Harris (@Harrymo76) reported

    @VodafoneUK @CityFibre your service & customer service is dreadful. Gigabit net has been 💩 from the start Been TOTALLY w/out net since Mar 3rd😱All VF can do is try & sell me extra services on new 24mo contracts! 👎🏼 Will leave asap!👋🏼 Take me back 2 @bt_uk we’re sorry we left😭

  • jinks_bar Baa Bar Jinks (@jinks_bar) reported

    @teadrinker68 @bt_uk @BT Really? Guys next door have Virgin and it's been seamless for years. Customer service with BT has got better though, but their offering here is poor.

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @bt_uk Just spent over an hour online, trying to sign in and connect to BT Wifi. Created a new gmail account & new password, new sign in details, new security q. Everything. After an hour I still can't sign in, so I'm told: "Please call on 0800 022 3322 Please connect with BT FON"

  • TheWoodyspin Matt Woodward (@TheWoodyspin) reported

    @EseanSzn I've been saying it for years, we have the worst sports coverage in the world thanks to @SkySports and @btsport