BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Cumnock, East Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Cumnock |
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| Cumnock |
Phone | |
| Cumnock |
Wi-fi | |
| Cumnock |
Wi-fi | |
| Cumnock |
TV | |
| Cumnock |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near New Cumnock, Scotland
Latest outage, problems and issue reports in New Cumnock and nearby locations:
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Gareth GG
(@RockedandLoaded) reported
from
Kirkconnel, Scotland
@bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!
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𝕁𝕚𝕞𝕡𝕪
(@jimbo_81090) reported
from
Sanquhar, Scotland
@Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Peck
(@loupeckofficial) reported
Phone line down, no broadband most of time - and when it comes on, this is what we have. 25MB guaranteed, I don't think so. EE doesn't work in our house. Come on @BTCare, an explanation would be helpful at least. 4 times I rang today, 1 hour 10 mins. At 9pm, you cut me off....
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Jamie Anderson
(@jand1987) reported
@bt_uk No. The online chat was saying it was our fault then finally spoke to a human being and admitted there add an outage and it would be Tuesday at the earliest. We are still without internet and been trying to contact the company but left to wait for over 50 minutes
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Tribecca ™
(@BexLuth0r) reported
@bt_uk can you explain why, as a current customer, the upgrades/offers you can offer me are over £50 a month however if I was a new customer in the area I would get it free until 2023 and then only pay £30.99 a month. Make it make sense please?? Why can I not access this offer?
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katican
(@kateycush) reported
@bt_uk @bt_uk So is the reason I have been unable to get through to you ystdy after waiting in phone queues for over 4hrs is because you’re so busy helping the elderly? I’ve started trying again today. Same story. I pay £66/mth for this appalling level of customer service. Never again.
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Les Barlow
(@lesinspain) reported
I’ve spent hours on the phone to @bt_uk for five days trying to cancel my soon to end contract before having to eventually give up. Imagine how happy I felt to today to get an email from @bt_uk telling me my monthly cost would increase by about 25% if I don’t cancel or renew.
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Jonathan R
(@Jon_Robertson) reported
@bt_uk As a new customer waiting on holiday for an hour yesterday and 25minutes this morning , and still haven’t spoke to anyone or got any answers I need . Not exactly good customer service to start
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mrdelves
(@mrdelves) reported
@bt_uk I did Tasha; but only to confirm that my contract of £46.99 a month for 1mps (sometimes 0.4) is correct; there is no fault (alt. BT engineers say it’s very poor) therefore there is now a £720.34 cancellation fee. As you can see from time of tweet; can’t sleep! @CitizensAdvice
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Craig
(@mac0689) reported
@bt_uk Hi. Yeah still having issues. Have tried a few times over the past few days and it's always the same
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Ryan Hardy
(@hardyrj) reported
@bt_uk I’m currently abroad so unable to phone. I would like to cancel my BT services (broadband, phone & BT Sports). Can this be processed online
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Chris Wild
(@icemark) reported
@bt_uk Looks like broadband is proper barfed in my area - 36 hours estimated fix time! My Halo package suggests you should be sending me a mini hub to keep me connected - but your phone wait times are impossible to penetrate. So how do I go about getting back connected?