BT (British Telecom)

BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Cumnock, East Ayrshire, Scotland 01/21/2026 09:55

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.

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City Problem Type Report Time
United KingdomCumnock E-mail
United KingdomCumnock Phone
United KingdomCumnock Wi-fi
United KingdomCumnock Wi-fi
United KingdomCumnock TV
United KingdomCumnock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • jimbo_81090 𝕁𝕚𝕞𝕡𝕪 (@jimbo_81090) reported from Sanquhar, Scotland

    @Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andysmith1975 Andrew Smith (@andysmith1975) reported

    @bt_uk I have received a hybrid connect but have very poor 4G signal here. I notice on the back there are what look like antenna connectors, what type of ariel could I use? Is it a TS9 connector?

  • andysfisher Andy Fisher (@andysfisher) reported

    @SkyHelpTeam That's great to hear and if I was charged I would be contesting it. However, the poor communication from @bt_uk to yourselves and no indication of when this will be resolved isn't acceptable. I've been told to call tomorrow night if it still hasn't been resolved.

  • markjbunting Mark Bunting (@markjbunting) reported

    @bt_uk Different hardware adds confusion to the user (VMX instead of Ans Machine) The list goes on migration is not the answer for this customer. You are letting her down

  • sallyjoanne sally lester (@sallyjoanne) reported

    @bt_uk Who do I report tech problems to?

  • markjbunting Mark Bunting (@markjbunting) reported

    @bt_uk The structure of the house is a natural blocker to WiFi The router (and inbound line) are at in a porch at the opposite end of the house to where it needs to be. There was no notification (that I can find) for the service being activated. I had already requested an order stop.

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk Yes, fault reported. But BT never meets the promised fix date based on my experience in last 3 months. Do you want the fault number?

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk @ToInfra Hi Sharon, been through all these. Spent hours over phone with BT. Nothing really moved. Seems dead end. Second time in last 3 months facing major issues.

  • Ruth999 Ruth Bender 💙 (@Ruth999) reported

    Impressed with service from @bt_uk Broadband was knocked out on Sunday by a storm. Less than 24 hours after I reported it they delivered a mini-hub to tide me over 'til engineer arrives (booked for tomorrow).

  • earlythorn SJP 🦋🦊🦔🌳 (@earlythorn) reported

    Told by my service provider @bt_uk to contact @OpenreachHelp via phone ...where you are directed to umpteen websites .. 🙄

  • neil_andy Parky, Bored lets have some fun. (@neil_andy) reported

    @bt_uk A rude, said he was customer services then he was complaints person and would not let me talk to anyone else!!