BT (British Telecom) outages and service status in New Cumnock, Scotland
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around New Cumnock, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near New Cumnock, Scotland
Latest outage, problems and issue reports in New Cumnock and nearby locations:
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Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland@bt_uk Hi! Iโve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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๐๐๐๐ก๐ช (@jimbo_81090) reported from Sanquhar, Scotland@Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though
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Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland@bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what Iโm paying now and Iโd be as well buying my own football to watch every week!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.
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tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService
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๐๐ธ๐ป๐ฎ๐ต๐ต๐ช (@SultryNephalem) reported@bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!
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Michael E (@Michael35427696) reported@bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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north east street art (@AgainstInsulate) reported@skytv I'm stuck in contract with @bt_uk until September for tv and internet i want out can you help? I also want 3 Sim only 30 day rolling contracts. Let's make a deal @skytv
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasnโt fixed it. I am in a contract - what ar my options ? I donโt want to go to the ombudsman (yet).
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grace hooper (@messalinahooper) reported@bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait
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Simboman ๐ฌ๐ง ๐บ๐ฆ (@simboman) reported@bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.