BT (British Telecom)

BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Cumnock, East Ayrshire, Scotland 12/19/2025 08:10

December 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCumnock Phone
United KingdomCumnock Wi-fi
United KingdomCumnock Wi-fi
United KingdomCumnock TV
United KingdomCumnock Internet
United KingdomCumnock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • jimbo_81090 𝕁𝕚𝕞𝕡𝕪 (@jimbo_81090) reported from Sanquhar, Scotland

    @Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bandhprint Paul Balazy (@bandhprint) reported

    @btbusinesscare thanks for caring, agreed 2 year contract 2 weeks ago, yesterday my main business line got cut off. Your help team were useless at best yesterday. Today told it should be fixed by tomorrow!! can anyone accelerate this? we are loosing money

  • Mobytanner Rebirth of Cool Blogger (@Mobytanner) reported

    @bt_uk is there a twitter for BT Help on WiFi discs? I'm existing customer and have a technical question regarding devices connecting to the discs. Thanks.

  • philwj_editor Phil Wilkinson-Jones (@philwj_editor) reported

    @DickStables @bt_uk Hi Richard, I’m a journalist writing about broadband issues. Do you want to talk to me about this?

  • Segaboy1988 Razor Roberts AKA SegaBoy1988 (@Segaboy1988) reported

    @bt_uk can you match the 600mb down Speed i get from virgin media i doubt it lol

  • MrsBrock67 MrsBrock (@MrsBrock67) reported

    @bt_uk A family member has recently died. When we've contacted BT to cancel the contract, we've been told that we can't until August 2022 as that's when the contract expires. If we cancel sooner, we'll be charged a cancellation fee. Could you explain, please?

  • ebony_in_equine Ranée (@ebony_in_equine) reported

    @bt_uk on hold for half an hour waiting to speak to customer service and twice I've been randomly met with a horrible high pitched shrieking noise one would think only dogs could hear giving me the worst headache. Is this how you guys get people out if the Que? It's inhumane!

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk But no one ever calls when promised. I've raised a complaint.

  • fergalkeane47 Fergal Keane (@fergalkeane47) reported

    @bt_uk I have called, emailed and now reach out via twitter in the desperate hope that you will make good on repeated promises over five days and counting to fix my broadband problem.

  • 000mood000 mood (@000mood000) reported

    I’m sorry @bt_uk I was very rude your not that ****

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @bt_uk Telephone by BT. Internet by small business provider over a managed Cisco router. Something has disturbed the internal wiring but BT stuff all working OK. Off to fix it with all the test gear, fittings and cable now. Thank you. Together we fixed it. But Openreach broke it. :)