BT (British Telecom)

BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Cumnock, East Ayrshire, Scotland 12/26/2025 01:55

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCumnock Phone
United KingdomCumnock Wi-fi
United KingdomCumnock Wi-fi
United KingdomCumnock TV
United KingdomCumnock Internet
United KingdomCumnock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmay94 James M (@Jimmay94) reported

    @bt_uk joined a week ago by phone was lied to about the price made a complaint had nothing back and said if it isnt resolved id cancel its been a week and now my complaint is closed and you for some reason have sent me a router despite cancellation? do i return it to you or?

  • davebriant Dave Briant (@davebriant) reported

    @bt_uk It got restored I believe but I am not at home to check. Do we get compensated for the days it was down?

  • tunnybwfc Paul Tunnicliffe (@tunnybwfc) reported

    @bt_uk Hi, service over the last 2 days has been really patchy in and off constantly. Today so far all seems to be back to normal. Thanks.

  • Honetmonster Fudbucket (@Honetmonster) reported

    @bt_uk 2nd issue is that pages are not updating. An ebay listing of mine was edited, all devices on bt WiFi are still showing the unedited page. If I go out and connect to a non BT WiFi it show the edited page. 100yards away connected to a BT WiFi hot-spot it reverts to the unedited.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Nextdoor neighbour responder referred me to Facebook re @bt_uk problems. Found also v informative FB site BT Complaints and Unhappy Customers site. A revelation but no longer surprised at the arrogance and poor service of BT. #BTDONTCARE

  • Honetmonster Fudbucket (@Honetmonster) reported

    @bt_uk 2 issues. Web pages initially loading but then going blank after one second, can get to the page by minimising the page then expanding it again. This is happening on two separate devises in the household, both mobiles, the pc and laptop don't seem to be affected.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @OpenreachHelp If you are responsible for this you need to send someone out to deal with the damage. BT are refusing to tell me if you did this. @bt_uk #BTDONTCARE

  • alijphotos Ali Johnston (@alijphotos) reported

    @bt_uk Thanks but your solution that I pay you over £288, enter into a new 24 month contract and get a Halo is nothing short of ridiculous.

  • SparrowcapG SparrowCap Gaming (@SparrowcapG) reported

    @bt_uk speeds are terrible aswell for that price

  • Holly12181553 Holly (@Holly12181553) reported

    @bt_uk I'm still waiting for someone to fix my fault it's a joke I'm looking at cancelling!!