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BT (British Telecom)

BT (British Telecom) outages and service status in New Cumnock, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around New Cumnock, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • RockedandLoaded
    Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • jimbo_81090
    𝕁𝕚𝕞𝕡𝕪 (@jimbo_81090) reported from Sanquhar, Scotland

    @Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though

  • RockedandLoaded
    Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomsonEdwint
    Ed Thomson (@ThomsonEdwint) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

  • MyEngland2016
    Stephen (@MyEngland2016) reported

    @bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now

  • TraskBen
    Ben Trask (@TraskBen) reported

    @bt_uk abysmal. 2 month wait for fibre. 1 month in. 4g mini supplied. Low speed can only use one device. Not working yesterday. Spent time between web chat and call, got activated for 30 days and now received email internet up and running 4g disabled so have no internet again.

  • ReformedMr
    Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported

    @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

  • PetecoleO
    @CyberHusky (@PetecoleO) reported

    @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

  • Epsom1780
    GerryC🏇🏾 (@Epsom1780) reported

    @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

  • akrxm94
    Akram🇵🇸 (@akrxm94) reported

    @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

  • ThomsonEdwint
    Ed Thomson (@ThomsonEdwint) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣