BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near New Cumnock, East Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Mauchline.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Cumnock, Scotland
Latest outage, problems and issue reports in New Cumnock and nearby locations:
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Gareth GG
(@RockedandLoaded) reported
from
Kirkconnel, Scotland
@bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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𝕁𝕚𝕞𝕡𝕪
(@jimbo_81090) reported
from
Sanquhar, Scotland
@Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@scottberwick) reported
@bt_uk Now our community Facebook group has more people phoning into BT to report the outage - including some elderly that rely on it for community alarms (in case they fall). Shocking that this hasn’t been recognised as a wider issue yet
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Koncept
(@WhoIsKoncept) reported
@bt_uk your wifi is absolute dog ****
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famelicose
(@famelicose2) reported
@bt_uk Hi - I chatted with your helpdesk on an issue on Oct 14th, and was assured that the issue was being raised as a high priority and would be fixed within the week. I was of course sceptical, and as it turns out, I was right to be... 1/2
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Sue P
(@suze789) reported
@bt_uk Ive spent 70 minutes on the phone regarding my 84 year old mothers landline! Got through eventually & then the unhelpful guy I spoke to couldn’t help so cut me off!!! Shocking customer service
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Paul Moss
(@PrecisionAGPaul) reported
@BTCare considering my disabled father is paying £80 per month for services he cannot use it would be good if could could answer the phone sometimes, and no it can’t be done on the app and no your messaging service says it cannot be done online, #fuming #poorcustomerservice
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Saz💕
(@Saz_Logue) reported
@bt_uk Still not working! Tried everything! How long do you get to cancel a contract once it’s started with both broadband and TV?
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Jenny Cockett
(@jennyc14) reported
@bt_uk so, when can I actually get through to speak to someone? Waited 30 mins this morning, had to hang up, and this evening I'm told to call back later as you're busy
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Chris Schofield
(@Cms186) reported
@bt_uk Been without internet for 3 days in IP30 area and your chat service says it won't get fixed till 27th october? If this is the kind of "service" we get, might have to consider switching
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geraint jones
(@gergledrydd) reported
@bt_uk open reach outside my house since this morning . No phone or internet. We weren’t informed at all. You really are **** at customer service. #crapcustomerservice
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David “Sulli” O'Sullivan (he/him)
(@davidoslive) reported
@bt_uk doing as good a job of looking out for its customers as it is if its staff, it would seem. Internet down and no way of getting it fixed.