BT (British Telecom)

BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Cumnock, East Ayrshire, Scotland 11/25/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.

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City Problem Type Report Time
United KingdomCumnock Phone
United KingdomCumnock Wi-fi
United KingdomCumnock Wi-fi
United KingdomCumnock TV
United KingdomCumnock Internet
United KingdomCumnock Internet

Community Discussion

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BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • jimbo_81090 𝕁𝕚𝕞𝕡𝕪 (@jimbo_81090) reported from Sanquhar, Scotland

    @Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ConTziambazis Constantine (@ConTziambazis) reported

    @bt_uk Unless you have the authority to give me the compensation I believe is owed to me for the hassle, appalling work & service, I don’t see the point. Your management haven’t helped so It’s just more work for me to do, to get nowhere again

  • ChotaiReena Reena Chotai (@ChotaiReena) reported

    @RosyPosy_kitteh @bt_uk @GarethThomasMP Please do contact whoever you can; BTs customer service advisor calling you “hysterical” is shameful and absolutely disgusting.

  • ScottyPaterson6 Scott Paterson (@ScottyPaterson6) reported from Falkirk, Scotland

    @btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.

  • emmaproc1990 Emma Procter (@emmaproc1990) reported

    @bt_uk having the worst customer service experience with you - called to get fttp in March as next door neighbours have it. After months of incorrect information, delays and many hours on the phone to you..

  • DanielBate12 Daniel Bate (@DanielBate12) reported

    @ThatLozzie @Liam57119750 @bt_uk Funny how all this guys replies have likes but yours doesn't, but as long as you believe what you WANT to be true you'll never change, ignorance comes in all shapes and sizes, because you maybe have come across hate it doesn't mean everybody is the same.

  • JadieSpillett Jadie ❥ (@JadieSpillett) reported

    Then a week before the scheduled date, they cancel again!? Why? To reasoning @bt_uk

  • DavidTurnerShro David Turner (@DavidTurnerShro) reported

    @bt_uk I left BT broadband three years ago despite the speed increasing to an eye-watering 1.4Mbps from the previous 0.9Mbps. I can get an on/off EE signal if I walk up the field about 50 yards from the house. Are you having a laugh?

  • Beanie199 Beanie (@Beanie199) reported

    @bt_uk our internet has been down for over an hour now, I have done everything like reset the hub wait 1min ect and nothing but an orange light.. please help as cannot call until tomorrow when the lines are open 🙏

  • spyfung spyfung (@spyfung) reported

    I don't know how other people allegedly managed to switch their broadband supplier with only 30 or even "a few" minutes of no service. Existing ISP cut me off at 8am. New service may start "any time up to 23:59". It's now 24:03 and... oh it finally works! Nice one @bt_uk.

  • emmaproc1990 Emma Procter (@emmaproc1990) reported

    @bt_uk we finally got an order in for fttp last week with an installation date of tomorrow - today I’m told there is a delay and no new date given.. meanwhile stuck on speeds of 2mbps. No proper complaints process, customer service staff don’t care