BT (British Telecom)

BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Cumnock, East Ayrshire, Scotland 12/22/2025 13:55

December 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCumnock Phone
United KingdomCumnock Wi-fi
United KingdomCumnock Wi-fi
United KingdomCumnock TV
United KingdomCumnock Internet
United KingdomCumnock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • jimbo_81090 𝕁𝕚𝕞𝕡𝕪 (@jimbo_81090) reported from Sanquhar, Scotland

    @Rab_Allan @bt_uk Musta had someone on it testing in to your house then... **** knows mate am off cause all this crap gon on.. alot of processes n that have changed though

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrealerner andrea lerner (@andrealerner) reported

    @bt_uk Hi I am trying to find out what is happening in DM's with my mother's phone but nobody is replying to me. I was told a divert had been put on her phone to her mobile but her landline phone still rings out and now her mobile is playing up which I presume is down to the divert.

  • KtJourno Katie Thompson (@KtJourno) reported

    @bt_uk do you have a customer services team? I am being passed around between departments trying to get a replacement for a faulty BT product. The service is rubbish, why can't someone help me? Very disappointing

  • MrWayneGarton Wayne Garton (@MrWayneGarton) reported

    @MarkMartindale Exactley this, Sky/bt were against because ESL were going to go with a streaming platform and cut out the TV out from the revenue loop. The EPL would then follow suit. It’s just a question of time really as this is the future, hence BT trying to sell BTsport

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare you HAVE to get a better customer service system. Over the last 6 years I have had nothing but nightmare service from you! 4 calls today to try and get through to the right team & it's obstruction after obstruction while being fobbed off every time by lazy people!

  • NaomiBe41079835 Naomi Bentley (@NaomiBe41079835) reported

    @bt_uk Is there a broadband problem in my area

  • OryxRopes 𝔒𝔯𝔶𝔵 ℜ𝔬𝔭𝔢𝔰 (@OryxRopes) reported

    @bt_uk Your Routers are genuinely terrible, they drop singnal all the time, we pay for 60mbps and get 20 for £50-£60 a month. I don't know if it's something to do with the line but hopefully an actual competent router will fix my problem.

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare I don't buy that at all! You've moved the teams online because it means you can save money and dumb down the service even further! I've dealt with your 'complaint team' several times before. The whole set up just smacks of "we don't care" it's genuinely terrible! 8 calls now btw!

  • g1ennyboy Glenn Whyte (@g1ennyboy) reported

    @bt_uk I believe I have used up my free discs, had an extension built but just require one more disc just to boost the signal in my man cave which will rely solely on streaming.. what options do I have. I was also looking to upgrade our broadband to Halo 3+ if that helps??

  • Northcoastpaul Paul (@Northcoastpaul) reported

    @MarcAllera @EE @bt_uk As someone who gets zero signal at his house nevermind 3G. This worries me

  • mjwildman1 m.j. wildman (@mjwildman1) reported

    @IM_org @bt_uk @rioferdy5 A very worthwhile subject to cover. The internet is great, it has also advanced hugely in recent years so there are plenty of bad guys who want to exploit it and exploit our kids. Don't let them.