BT (British Telecom)

BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Cumnock, East Ayrshire, Scotland 02/26/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.

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City Problem Type Report Time
United KingdomCumnock E-mail
United KingdomCumnock Phone
United KingdomCumnock Wi-fi
United KingdomCumnock Wi-fi
United KingdomCumnock TV
United KingdomCumnock Internet

Community Discussion

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BT (British Telecom) Issues Reports Near New Cumnock, Scotland

Latest outage, problems and issue reports in New Cumnock and nearby locations:

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicaarlowee Jess Lowe (@jessicaarlowee) reported

    @bt_uk can anyone help me disable the privacy separator on my WiFi network please?

  • gfrancie gfrancie (@gfrancie) reported

    @bt_uk And yet you and @OpenreachHelp never seem to have any direct communication. Have you folks ever thought of meeting for tea? I got a wild idea... let's chat together and solve every problem since the higher ups are incapable.

  • Morsmordre25 Robert Hutchings 🇪🇺🇬🇧💙 (@Morsmordre25) reported

    @bt_uk I'm on smart hub 2 and one of my firesticks keeps connecting to the 2.4ghz network and then struggles to stream. I don't see an option in the hub to seperate the 2.4 & 5ghz networks. Is there anything I can do to force a device to connection to 5ghz?

  • chrisrose83 Chris Rose (@chrisrose83) reported

    @bt_uk @bt_uk WORST CUSTOMER SERVICE IVE RECEIVED FROM ANY COMPANY EVER. Now I’ve just received for the 5th time, the following automated emails saying my support ticket has been closed despite the fact it is most certainly not resolved.

  • Garry27977708 Garry (@Garry27977708) reported

    @bt_uk Hi, you won't be able to sort it out, the problem is with your wireless router, BT are all ready aware of the connection issues, your CEO should be 'SACKED!'.

  • tudes_ NATALIE🧜🏻‍♀️ (@tudes_) reported

    Broadband hasn't worked since 6pm yesterday.Just come home. STILL NOT WORKING AGAIN. sick of paying £28 a month for a service I don't get on a dinosaur router! Should be sent a recent up to date router free of charge for all the times I've had no broadband. Sort it out @bt_uk 🤬

  • alexbunten Alex Bunten (@alexbunten) reported

    @bt_uk @OpenreachHelp Any help!!! Please!!!

  • kellynelsonuk Kelly Nelson (@kellynelsonuk) reported

    @bt_uk OK that's fine but I'm paying for a service that you aren't providing currently until this is fixed? I suggest you discount my bill...

  • Jonnnylawrenc3 jonny (@Jonnnylawrenc3) reported

    @bt_uk provided the worse WiFi and possibly the worse customer care. Do not think about using BT for WiFi!

  • adisilempa Admire (@adisilempa) reported

    @bt_uk im having problems with packet loss and high ping especially from 6 pm onwards its been occuring for months now bur recently its started to get even worse consistent 150 ping and often 7% packet loss