BT (British Telecom) Outage Report in New Cumnock, East Ayrshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near New Cumnock, East Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Cumnock |
Phone | |
| Cumnock |
Wi-fi | |
| Cumnock |
Wi-fi | |
| Cumnock |
TV | |
| Cumnock |
Internet | |
| Cumnock |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near New Cumnock, Scotland
Latest outage, problems and issue reports in New Cumnock and nearby locations:
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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Gareth GG
(@RockedandLoaded) reported
from
Kirkconnel, Scotland
@bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Toft Croft
(@thetoftcroft) reported
@bt_uk exactly how long can it possibly take to fix fttp? 2 weeks??? What exactly am I paying for? And no communication at all. What do you expect us all to do without internet? Not much chance of me renewing in April…
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Denis McNeill
(@denis_mcneill) reported
No problem with @bt_uk for years, but unable to renew my contract since 14 Dec. Phone call after phone call promised but never materialise. Shocking level of customer service. @BTCare @MartinSLewis
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michelle lumby
(@michmosh85) reported
@bt_uk Great customer service 👍 must be a tough code to enter
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David Souter
(@DavidNSouter) reported
Has @bt_uk's "customer" "helpline" been "very busy at the moment" at all times of day and night for the past two years because of the volume of complaints from disgrunted customers or because it can't be bothered to employ enough staff to deal with us pesky customers?
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Kevin Hilton
(@KevinHilton6) reported
@bt_uk I need an engineer here today without fail as I can’t keep taking days off for your companies failures, can you sort that ?
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Hector Darling
(@HectorDarling) reported
@bt_uk Hi I was on the phone for a total of 30 mins, I obviously knew about the outage. I'd asked why the hub had changed from amber to purple. I spent 12 of the 39 minutes on hold. To be hung up on. Which is what happened earlier in the week. The BT app still says we r 6 days 2fix
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Daria 🇬🇧🇪🇺🌹🧡💚
(@Daria_QT) reported
@theGrit_music @bt_uk @BorisJohnson They were so awful when it came to our phone not working for weeks & they say we had to pay for it to be fixed I flipped - best decision EVER.
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Louise 👱🏼♀️🍔💕
(@butterflyx85) reported
@bt_uk my wifi is connected but no internet in multiple devices in the home - what’s can I do to fix this?
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VVitchfinder
(@VVitchfynder) reported
Dear @BTCare can you let me know why the smarthub 2 is absolutely terrible? Plug in an ASUS router and everything works wonders. Put the smarthub back on Netflix streaming is terrible again. 900mbps down connection so it should be wonderful but it’s appalling with the smarthub.
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SoddenGecko 🦎
(@SoddenGecko) reported
@techienickb @bt_uk @Ofcom I think I am on the 9th official complaint now. Some compensation has been provided, but if I lose my job, their T&Cs cover their ***. Just spoke with the social media team member who is going to try and escalate it with OpenReach