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BT (British Telecom)

BT (British Telecom) Outage Report in Morriston, City and County of Swansea, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Morriston, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Morriston, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Morriston, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, and Maesteg.

CityProblem TypeReport Time
Swansea Phone 18 days ago
Maesteg E-mail 1 month ago
Swansea Internet 2 months ago
Neath Internet 3 months ago
Llanelli Internet 4 months ago
Swansea Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Morriston, Wales

Latest outage, problems and issue reports in Morriston and nearby locations:

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • WillJones15
    Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!πŸ˜‚

  • MadocLeonard
    Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed Β£600. Mum pays monthly by direct debit, never more than Β£23!

  • SianRhian
    Sian β€’β€’ [Superman] β€’β€’ ❀️[Batman] β€’β€’πŸ€˜πŸ» (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • jamietomx
    Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • Marct009
    Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off πŸ€” #cancelling

  • llangyjack
    jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • rapcolumbo
    les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • llangyjack
    jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player πŸ‘πŸ‘

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🀬

  • Freshbites_
    FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • jessicaharries
    π™ΉπšŽπšœπšœπš’πšŒπšŠ π™·πšŠπš›πš›πš’πšŽπšœ (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🀬🀬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bexjohnson1988
    Bex Johnson (@bexjohnson1988) reported

    @bt_uk our home hub has suddenly turned orange and we have no internet. Can you help please?!

  • PPeterSergeant
    Peter Sergeant (@PPeterSergeant) reported

    @bt_uk It is being resolved by family. It was a BT issue. You cut the phone connection to an elderly lady with a lifeline device attached to line. The bill was being paid. Your call handler (helpful Tom) had wrong information on his screen. Disappointed but not surprised.

  • JuxtoG
    Juxto (@JuxtoG) reported

    @bt_uk My internet is down again. If you only took some sort of responsibility. You don’t even reply to my messages now. How shameful.

  • crisy7588
    Christopher Hughes (@crisy7588) reported

    @bt_uk Eileen/colleen. Any chance of another phonecall made to me please. Not sitting on the phone for an hour to get through and once again let down with false promises

  • Merse2506
    John Mercer (@Merse2506) reported

    @bt_uk Hi what is the cost of BB in 4 small rooms on a single level flat? Am with Virgin and signal is poor at best. Looking to switch as I work from home two sons with consols and ipads and we all have phones

  • RoyBliss
    Roy Bliss (@RoyBliss) reported

    @bt_uk @tom_blissy I can't quite fathom why your 'colleague' will only get in touch AFTER the service is connected. The need is for someone to OWN the problem and fix it. Your systems and processes are failing miserably. You keep saying an engineer will visit and they don't. Six times failure.

  • PPeterSergeant
    Peter Sergeant (@PPeterSergeant) reported

    @bt_uk Don’t not down!

  • MyGenesisStory
    Mark (@MyGenesisStory) reported

    Does anyone else have problems with Apple devices connecting to BT Broadband? My speed test tells me the data is fine. However social media, apps and browsers struggle to stay connected and often show "no internet connection." Not a problem on Android devices. @bt_uk @Apple

  • amandacatling
    Amanda Catling πŸ’™ (@amandacatling) reported

    @bt_uk @bt_uk please can you update me.....nothing and still the internet not working!

  • LittleRedHenHen
    Helen (@LittleRedHenHen) reported

    There’s a name for that, robbing bastards is the polite one. It’s not like it was our choice to cancel @BTCare - someone died!!