BT (British Telecom)

BT (British Telecom) Outage Report in Middleton-by-Wirksworth, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Middleton-by-Wirksworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Middleton-by-Wirksworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Middleton-by-Wirksworth, Derbyshire, England 01/12/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Middleton-by-Wirksworth, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Chesterfield, Tibshelf, Ripley, Alfreton and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Internet
United KingdomChesterfield Wi-fi
United KingdomChesterfield Internet
United KingdomTibshelf Wi-fi
United KingdomChesterfield E-mail
United KingdomChesterfield E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Middleton-by-Wirksworth, England

Latest outage, problems and issue reports in Middleton-by-Wirksworth and nearby locations:

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DWillW10 David Woolf (@DWillW10) reported

    @bt_uk This is my 3rd box in as many months. The service/quality is not good enough

  • Ellh92 Elliott Holmes (@Ellh92) reported

    @bt_uk 2 bars of signal if lucky!

  • Fuji720x Fuji (@Fuji720x) reported

    Dropping frames, poor stability & packet loss issues. @virginmedia @bt_uk Do you guys have a stable connection for streaming?

  • StuartBeaty Stuart Beaty 🇺🇦 (@StuartBeaty) reported

    @bt_uk You didn't help me; quite the opposite, in fact. Which is why I'm now with @virginmedia

  • bignathyb podgeworth (@bignathyb) reported

    @btsport why is it so hard to unsubscribe from your service?

  • AlanSabatino Alan Sabatino 🇺🇦 (@AlanSabatino) reported

    @zoejj73 @btsport I am trying to watch via the ps5. Never had an issue before.

  • mosesrenegade mosesrenegade - #Uninstall #OnPrem #AD (@mosesrenegade) reported

    @Scott_Helme @Ubiquiti @bt_uk The only issue I have with my setup is Dual ISPs. Unfortunately, I'll have to enable NAT66 to make it really work. Not sure if I want to spend the time with ULA.

  • MovingDecoy Sean Wong (@MovingDecoy) reported

    @Scott_Helme @Ubiquiti @bt_uk /56 prefix delegation seems like a bad configuration, did your isp really assign that to you? usually it’s set to the smallest of /64

  • FionaQuigs Fiona Quigley (@FionaQuigs) reported

    @bt_uk Is it really going to take until tomorrow at 11pm to fix it? When we are all on holidays and rely on the internet for TV etc.

  • smash_kut smash kut (@smash_kut) reported

    @culbert_staci @bt_uk The same issue. Constantly calling constantly told there is no issue on the line and again I can’t get through a goddamn movie without it cutting out 5 times.