BT (British Telecom) Outage Report in Tibshelf, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tibshelf, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tibshelf and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Tibshelf, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, Worksop and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Tibshelf, England
Latest outage, problems and issue reports in Tibshelf and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sangaards Heroes
(@CAFCAlways) reported
@bt_uk Local cabinet not upgraded to fibre is the problem- so only unreliable slow phone cable only 😐
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Mark Stewart
(@markboynz) reported
from
Long Lawford, England
@bt_uk I'm afraid that doesn't help when you have cut off my only telephone. How do you suggest I make a telephone call with no telephone?
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lazy cheese
(@dawood0908) reported
BT sport have the worst commentators football has ever seen @btsportfootball @btsport
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Bojko
(@thebojko) reported
@Scott_Loudon @bt_uk Best thing that ever happened to me when I had it was when they increased their charges over 5%. It was my get out of BT free card. It was bliss. Worst service I've ever had in my life
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phil
(@philchamp_) reported
@bt_uk A near neighbour is having the same issues. Both of us called BT yesterday and from different call centres & got the same scripted response. "We will send you a new router and call you back in a day or so to make sure it's working" What is REALLY going on?
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Stuart Leader
(@slug56) reported
Hi @bt_uk. You've sent a letter to my house addressed to "Valued Customer". I'm not a customer, but took this to be spam since it's not addressed to someone specific. On opening the letter, it's got some PII of the previous owner. They don't live here any more. Can you help?
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Beth Olivia Symington
(@BOSEventing) reported
@bt_uk Your customer service is a joke! Called months ago to advise of a house move, booked in an appointment for the 1st, take the time off work (can’t wfh without internet) and nobody shows up. Customer service can’t give an answer for this. Then tell me it’ll now( @jarrydsage)
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Sarah
(@sary18) reported
@bt_uk awful customer service today. Advised by OpenReach to request 4g dongle to get my children connected to their schools. Yet nobody will help. Fault already at one week & will be weeks before it can be repaired. Contract may have another year left but it won’t be! Disgusted!
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jane mason
(@janexwaldorf) reported
@MarcAllera @bt_uk Your staff havent managed to fix a fault reported 15 weeks a go. This needs escalating today and someone needs to ring me. Ive got 2 hubs that dont work. I DMd BT yesterday and no one replied.
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Alex Perry
(@alexgraceperry) reported
@bt_uk How long until an engineer actually turns up for one of the appointment I have booked? This is ridiculous, appalling service. Now I’ll have to wait another 8 days without internet for you not to bother turning up again?