BT (British Telecom)

BT (British Telecom) Outage Report in Holywood, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holywood, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holywood, Northern Ireland 02/21/2026 12:45

February 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Holywood, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Newtownards and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Wi-fi
United KingdomNewtownards E-mail
United KingdomBelfast Internet
United KingdomNewtownards Wi-fi
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holywood, Northern Ireland

Latest outage, problems and issue reports in Holywood and nearby locations:

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for

  • larrycon1967 lc (@larrycon1967) reported from Dunmurry, Northern Ireland

    @bt_uk is their issues in BT412BE as I've no broadband this morning

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported

    Dear @bt_uk, why can I never log into WiFi when I'm out and about and invited? I've even tried updating the password, then trying to log in straight away with that password, and still BT computer says no!

  • DomT77 Dom T (@DomT77) reported

    @bt_uk That’s helpful, thank you Paula, we’ll just cancel the direct debit with @TalkTalk as they’re saying she isn’t allowed to cancel with them (she has no contract) .. we’ll set an account up with you this afternoon.

  • RJFox91 Richard Fox (@RJFox91) reported

    @England @bt_uk That second half performance was awful. Get Brucey in now!

  • mstarmatt M 🇵🇸 (@mstarmatt) reported

    @bt_uk It’s all in the previous DMs, as I said I’ve been through this process before and you just quote stats at me and ignore the issue. We’re going round in circles

  • submita subhash r ghosh (@submita) reported

    @bt_uk a little over 02 months now… problem remains unresolved. Engineers come and go.. status do not improve.. what’s the matter? Seems high time for me to switch service provider..

  • mugsofdoom mugsofdoom minis (@mugsofdoom) reported

    @bt_uk I set the router up myself in the end. I was expecting the engineer for line activation and it was already activated so with the unexpected cancellation I set it up myself. Just annoying with all the engineer is on their way and paid service that was cancelled beyond my control

  • ATottenhamguy glory glory tottenham horspur (@ATottenhamguy) reported

    @SandysBitxh_ @England @bt_uk He was awful aswell too slow

  • Genie13ify J (@Genie13ify) reported

    @bt_uk my internet has been going down for 10 minutes at a time twice between 8am and 9am both yesterday and today, hope this is not going to continue. What could be the cause of this?

  • mstarmatt M 🇵🇸 (@mstarmatt) reported

    @bt_uk Residential on-premise fibre. On a daily basis the service drops out, the lights don’t change on the box. Even when it is working the speed is atrocious

  • sarah_church sarah (@sarah_church) reported

    @bt_uk i’m having continued BT Wi-fi issues. i’m getting a disc, but the problem is with my devices connecting- they drop out all the time, but the hub stays blue. I’ve been advised to do a factory reset, which I have, currently my phone won’t connect. Please can someone help?