BT (British Telecom)

BT (British Telecom) Outage Report in Holywood, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holywood, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holywood, Northern Ireland 12/23/2024 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Holywood, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Newtownabbey, Belfast, Lisburn, Newtownards, Carrickfergus and Holywood.

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City Problem Type Report Time
United KingdomNewtownabbey Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Internet
United KingdomLisburn E-mail
United KingdomNewtownabbey Phone
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holywood, Northern Ireland

Latest outage, problems and issue reports in Holywood and nearby locations:

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk Hi, the only app on my tv box that will come up is Netflix, won't work when I check for latest updates, have restarted hub and retuned channels on box, still not working

  • VezpeN Kaitlyn (@VezpeN) reported

    @bt_uk well its our first 2 weeks of the contract so I know its going to be inconsistent but we are even at the best of times getting 15 down and 9 up, which is useable yes but its certainly not close to 70 and no, my phone is ancient so I don't have any apps unfortunately

  • d_b_young David Ben Young (@d_b_young) reported

    @bt_uk Engineers cancelled yesterday. Now been given a date next month. You "accidentally" cut us off nearly 2 months ago. Have to work from a lay-by 2 miles from my home as the service you are providing is rubbish

  • RMoorhouse5 Rhiannon (@RMoorhouse5) reported

    Hey @bt_uk I've been a Dr since before I was ever your customer, and repeatedly calling me Miss after I signed up as Dr and correct you every single time means anything you send (to that person who doesn't exist) goes in the bin. Misogyny is bad. Sort it please.

  • kipstewart Chris Stewart (@kipstewart) reported

    Hey @bt_uk staying at a holiday house in Wales for Xmas, let down by fallen broadband cable unfixed since Storm Arwen! That’s pretty poor. No contact with distant family for us this Xmas I guess.

  • SirNotTomFarmer Sir Tommy Farmer 🗯 (@SirNotTomFarmer) reported

    @ihibs @EE @bt_uk Dunno what it means and it doesn’t help but your ping should be less than 20.

  • gmac088 Geoff Ohemeng (@gmac088) reported

    @btsport I’m having to continuously reset my password just to still not be able to login. Can someone please help with this?

  • Drzonk09 Woz not Waz (@Drzonk09) reported

    Ok. Watch what you do if you renew your bt tv subscription with @Bt_uk You end up keeping your ageing bt box whereas a new customer will get the brand new BT box Pro.

  • One7TOut One7TOut (@One7TOut) reported

    Unfortunately my Internet is too unstable to stream and @bt_uk can't get an engineer out until Wednesday (which is understandable given the time of the year) On the plus side it'll be nice to play Witcher 2 just for me :)

  • kimmchugo Kim McHugo (@kimmchugo) reported

    @bt_uk I work for BT and currently have no working phone line at home. It was working this morning, but now the connection is down. Is there an issue in West London reported?