BT (British Telecom) Outage Report in Holywood, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Holywood, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
Internet | |
| Belfast |
Internet | |
| Bangor |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Robert Nesbitt
(@robert490) reported
from
Lisburn, Northern Ireland
@bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls
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Darren Hodgson DBCI MSc
(@hodgemeister_71) reported
from
Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Phil Patterson
(@PhilPatterson2) reported
from
Belfast, Northern Ireland
To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Heth
(@MartinHeth) reported
@berenyi_miki @bt_uk I made a big decision to never have a landline ever again, I had a landlord at the time, I told him I thought landlines have to go......he agreed......we sort of both got rid of the flat phone, 📱 only from then on.
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Tam Tam
(@CaptainMetal666) reported
@bt_uk My bad, I misread or misinterpreted. Will DM as there's A LOT to say!
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Andrew Wilson
(@Andrew300480) reported
@bt_uk They said it was because I had only joined as a customer 6 weeks ago. Which I had pointed out to both the customer service advisors who said it wasn't an issue, before being passed to the sales advisor
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Colchester Civic Society
(@ColCivicSociety) reported
@Meg_The_Veg Pleased to say that having flagged the issues with this box, @BT_UK have now cleaned and repaired it - along with others we flagged following our autumn survey.
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william jobe
(@Willjobe1) reported
@bt_uk @btsport any news on PS5 stock? and getting a code as a broadband customer?
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Mardy Bum 🌸
(@th3girlnamedAmy) reported
Currently receiving the worst customer service I’ve ever come across from @bt_uk 😡
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AshBennett
(@realashbennett) reported
@bt_uk hi BT new customer here, waited in all day for your engineer to install my internet, 1-6 turned up at 6:10pm to say sorry it’s to dark to install now. And now being told 18th of January next appointment? Wth! #customerexperience #watchdog
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Nirav Hathi
(@niravhathi_) reported
@bt_uk 1 December and no fix. Is BT responsible if my computer is hacked?
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Janet Honour
(@Besthonour69) reported
@bt_uk shocking customer service.... activation of services now cancelled 3 times, over 7 hours of phone calls....confirmation message last night to say engineer will be out today.... just spoken to agent who says that was never the case!!! False promises!