BT (British Telecom) Outage Report in Holywood, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Holywood, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Newtownards |
||
| Belfast |
Internet | |
| Newtownards |
Wi-fi | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ꫀᡶꫝꪖ᭢ 🇵🇸
(@EthanJxR) reported
@sheldon00554407 @bt_uk Not my problem Just them always ducking around with something the second they put in a new box
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Terry Whenman #FBPE #FBPA #FreePalestine
(@TerryWhenman) reported
@bt_uk My TV, which is HDMI connected to my PC, keeps telling me that the connection has been lost from my router. My router tells me, through the symbol, that I'm connected. It's a mystery. Solution please, what is going on?
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Sophiee
(@skwilby) reported
My family has received absolutely appalling customer service from @bt_uk. In the wake of a loss of our loved one, this has been an added upset and stress which has cost us a lot of time and is yet to be resolved. I’ve never been so disappointed in a company.
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@OpenreachHelp The area is AL1. I'd be more impressed if you could just tell me openly and honestly what the problem is and when it might be fixed. Otherwise, we're into the usual blame game between companies. This is your network. @bt_uk
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Bluey
(@KaoS_Bluey) reported
@bt_uk ..because your customer service is poor, your speeds are terrible and your connections break every 20 minutes. No thanks, ill stick with Sky.
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McDragon
(@McRichDragon) reported
@bt_uk please get my business broadband sorted. Yet again, dropping out, slow, expensive....online fault reporting is useless 😡
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Fiona Mackenzie
(@mackenzie_fiona) reported
@bt_uk @M_Geraghty1970 Service doesnot work n you charge full price no refund
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Shell Morton
(@shellmorton1) reported
@bt_uk My broadband came back for a day after being down for a week.... and it's off again this morning! What is going on??!
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Darren
(@daz_jowsey) reported
@bt_uk I recently had a problem with my WiFi and you told me to disconnect one of the cables that went to the modem part. This worked, however for the last month or so, my Internet is constantly disconnecting, several times a day, most days. Is there anything you can do?
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Tony
(@Tonysmini) reported
@Smudger7404 @bt_uk Your best bet is the BT community forum, they have some of their tech team on there who can probably help you.