BT (British Telecom) outages and service status in Holywood, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Holywood, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holywood, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Holywood, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
14 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern IrelandIs @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Philip I Wilson (@internetsense) reported from Belfast, Northern IrelandRead the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.
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Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
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lc (@larrycon1967) reported from Dunmurry, Northern Ireland@bt_uk is their issues in BT412BE as I've no broadband this morning
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Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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Niall Flack (@niallflack) reported from Belfast, Northern IrelandThe fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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NM (@mahaff1977) reported from Belfast, Northern Ireland@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly (@holby_fan) reportedI need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk
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trevor rhodes (@trevjrho) reported@bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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Shoshanah Cohen (@sc2987) reported@bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).
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Simon Mitchell (@SimonMitch1956) reported@herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!
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UAVHive (@UAVHive) reported@NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?
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LillithVexx (@LillithVexx) reported@bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?
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ABC (@charl32647) reportedThere is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.