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BT (British Telecom)

BT (British Telecom) outages and service status in Gortnessy, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Gortnessy, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gortnessy, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gortnessy, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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BT (British Telecom) Issues Reports Near Gortnessy, Northern Ireland

Latest outage, problems and issue reports in Gortnessy and nearby locations:

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS

  • deery1971
    TravelWarriorOne (@deery1971) reported from Derry, Northern Ireland

    @bt_uk Only if a new customer you shaft your existing customers and miss old super fast broadband to me !!

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...

  • dbrownlow62
    David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

  • GaelenMcclean
    Gaelen McClean (@GaelenMcclean) reported

    @goatteeboy @bt_uk Same in nn14. Yours just not working?

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk Customer without a working phone line due to the upgrade to digital voice!

  • PhotogSmd
    Steve D (@PhotogSmd) reported

    @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Well done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

  • iamdg755
    Dean Gray (@iamdg755) reported

    @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

  • devraaaaaj
    Devraj Ray (@devraaaaaj) reported

    @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.