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BT (British Telecom)

BT (British Telecom) outages and service status in Gortnessy, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Gortnessy, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gortnessy, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gortnessy, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gortnessy, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Derry.

Community Discussion

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BT (British Telecom) Issues Reports Near Gortnessy, Northern Ireland

Latest outage, problems and issue reports in Gortnessy and nearby locations:

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland

  • dbrownlow62
    David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...

  • deery1971
    TravelWarriorOne (@deery1971) reported from Derry, Northern Ireland

    @bt_uk Only if a new customer you shaft your existing customers and miss old super fast broadband to me !!

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thfcsimonm
    Simon (@thfcsimonm) reported

    @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

  • TSLG13007
    TSLG13007 (@TSLG13007) reported

    The usual appalling service from @bt_uk

  • SConwaySmith
    Simon Conway-Smith (@SConwaySmith) reported

    If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

  • Jsm0445
    Josh (@Jsm0445) reported

    @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

  • hongkongfu3y
    fuey (@hongkongfu3y) reported

    @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

  • LeeWilliams154
    Lee Williams (@LeeWilliams154) reported

    @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

  • Alec0475
    AlecH (@Alec0475) reported

    @bt_uk Good afternoon. Am having problems with my router. Can you help please?