BT (British Telecom) outages and service status in Gortnessy, Northern Ireland

Problems in the last 24 hours in Gortnessy, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gortnessy, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Gortnessy, Northern Ireland

Latest outage, problems and issue reports in Gortnessy and nearby locations:

• 
  David Brownlow (@dbrownlow62) reported 2 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

• 
  Phil Patterson (@PhilPatterson2) reported 6 minutes ago from Derry, Northern Ireland

  @bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS

• 
  Phil Patterson (@PhilPatterson2) reported 37 minutes ago from Derry, Northern Ireland

  @bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...

• 
  Phil Patterson (@PhilPatterson2) reported 46 minutes ago from Derry, Northern Ireland

  @bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland

• 
  TravelWarriorOne (@deery1971) reported 50 minutes ago from Derry, Northern Ireland

  @bt_uk Only if a new customer you shaft your existing customers and miss old super fast broadband to me !!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  david bootle (@dbootsy) reported 5 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Michael E (@Michael35427696) reported 9 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Claire Rendall (@clairerendall1) reported 10 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  John Adams (@JohnAdamsEbble) reported 15 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  nicolas mcmillan (@herbie963) reported 16 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  Danyal Mustafa (@DanyalMustafa) reported 16 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare

• 
  pete replica (@petereplica) reported 16 minutes ago

  @bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.

• 
  Ian Robson (@GFX2001) reported 27 minutes ago

  @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

• 
  John (@palacejohn) reported 28 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 29 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?