BT (British Telecom) outages and service status in Gortnessy, Northern Ireland

Problems in the last 24 hours in Gortnessy, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gortnessy, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Gortnessy, Northern Ireland

Latest outage, problems and issue reports in Gortnessy and nearby locations:

• 
  Phil Patterson (@PhilPatterson2) reported 10 minutes ago from Derry, Northern Ireland

  @bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS

• 
  Phil Patterson (@PhilPatterson2) reported 31 minutes ago from Derry, Northern Ireland

  @bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland

• 
  Phil Patterson (@PhilPatterson2) reported 36 minutes ago from Derry, Northern Ireland

  @bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...

• 
  David Brownlow (@dbrownlow62) reported 40 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

• 
  TravelWarriorOne (@deery1971) reported 56 minutes ago from Derry, Northern Ireland

  @bt_uk Only if a new customer you shaft your existing customers and miss old super fast broadband to me !!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Roxburgh (@SimonRoxburgh) reported 7 minutes ago

  @bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 8 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 16 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  Graeme Davis (@GraemeDavis) reported 16 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  Faye Carter (@FayeLcarter) reported 16 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 22 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Steph Murray (@DerekDonkey1977) reported 24 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  Adam Darke (@adarkelimited) reported 24 minutes ago

  @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

• 
  Sad Banana (@SadBanana9999) reported 24 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  JoycieB (@blairjoyce3) reported 30 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company