BT (British Telecom)

BT (British Telecom) Outage Report in Cromer, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Cromer come from postal codes NR27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cromer, Norfolk, England 01/12/2026 08:35

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cromer, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Cromer and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCromer Phone
United KingdomNorth Walsham Internet
United KingdomNorth Walsham Internet
United KingdomHolt Wi-fi
United KingdomCromer Phone
United KingdomCromer TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • idomdavis I, Dom Davis (@idomdavis) reported from Cromer, England

    Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _davidhansard David Hansard (@_davidhansard) reported

    There is no technical support if you buy a @bt_uk cordless phone and think there might be a fault with it. Their website help is only for broadband, mobiles etc. They attempt to help but answers provided turn out to be incorrect and based on no technical knowledge of the product.

  • harvhummingburd Harvey (@harvhummingburd) reported

    @virginmedia quality customer retention??? Looking to reduce my monthly cost and take channels off and get offered the same price as I am paying for a reduced package. Then get a second offer with a massive £7 per month reduction. @bt_uk or @SkyUK here I come!!!

  • cecilia83311624 Cecilia Russell (@cecilia83311624) reported

    @bt_uk Well I have been trying to get help from BT for weeks. On the Isle of Iona, my house has intermittent phone line and no WiFi. You keep telling me there is a problem outside my house but no engineer has come to fix it.

  • LeslieBrown1963 LeslieBrown1963 (@LeslieBrown1963) reported

    @bt_uk Trying to report telephone cables which have been cut to properties in an block of flats. I am not a customer of BT Upto 20 properties affected, can not speak with anyone due to automated service.

  • cmonyelle Carla (@cmonyelle) reported

    Great, internet playing up and then I finally manage to get through to someone and they hang up? @bt_uk really?!

  • CarolKetchley Auntie Carol (@CarolKetchley) reported

    @bt_uk I don't have an account with you, I'm having problems emailing people who have BTinternet & BTopenworld email addresses.

  • paintoolkit2 Pete Moore 🇺🇦 (@paintoolkit2) reported

    @btsport What’s the problem with sound on BTSport 2HD? It’s crackly and pissing me off. It was the same last night 🤬

  • lisahlisalisa Lisah (@lisahlisalisa) reported

    @bt_uk The issue is your timescales. Monday 21st for an incident reported 3pm yesterday. Is that reasonable?

  • DFlixon Daniel Dixon (@DFlixon) reported

    @btsport you app is having a mare......won't load the west indies vs eng. Seems to occur across the whole app. Left with he player but no content. Help!

  • lottywalsham Lotty (@lottywalsham) reported

    @btsport can you cancel the subscription that I asked to carry on for one month for the Ashes please?