BT (British Telecom)

BT (British Telecom) Outage Report in Cromer, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cromer, Norfolk, England 12/02/2025 16:40

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

  • idomdavis I, Dom Davis (@idomdavis) reported from Cromer, England

    Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

  • T1D_Minogue19 Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Schroedinger99 Dr Mike Ward (@Schroedinger99) reported

    @JohnDRoch @bt_uk @OpenreachHelp Yeah I'm using my mobile now. But our landline (like our TV and various other gadgets) relies on an internet connection. Anyway, the word on the street is that a very large area is still down - whatever OR have told BT

  • Schroedinger99 Dr Mike Ward (@Schroedinger99) reported

    @Kash91Hussain @OpenreachHelp @bt_uk When my BT contact got in touch with OR they told her that there had been a general problem but that it had now been fixed. It's just nuts that it's impossible to get any straight information from anyone.

  • Grandslam77 Philip Campagna (@Grandslam77) reported

    @bt_uk engineer did not appear this morning. Due between 07.00-09.00am. No call, no text, no email to explain no-show. Spent over 21/2hours on the phone- no answer, no explanation, still no new appointment. So, no TV box, no TV. Very poor. Already paid for. May have to reconsider

  • Kash91Hussain Kash Hussain (@Kash91Hussain) reported

    @OpenreachHelp It’s a fault I’ve been told by @bt_uk, where the fix time has now changed so many times that I’ve stopped checking. Lack of detail on the issue is my main concern. Based in Thornton, Bradford.

  • D83Design D83 Design (@D83Design) reported

    @bt_uk My broadband has just gone down. Is there anybody who can help right now?

  • Spudeh The Spud (@Spudeh) reported

    Sorry folks for those who were in the stream. My internet has been seriously sketchy this past week but it's the first time it's had an outage mid stream. @bt_uk #NotHappy

  • eljvy ℓ. (@eljvy) reported

    Why is your internet so sporadic at the moment? Works for 5 mins, goes off for 2, then stays working for 10 & so forth - so frustrating. Cancelled an engineer for tomorrow because it was working for about 2 hours, PLEASE HELP @bt_uk

  • georgina_mears Georgina Mears (@georgina_mears) reported

    @bt_uk So Monday 6.13 pm nothing from my BT Case worker since Wednesday last week ring you tomorrow he said now Monday it has gone to highest level of complaints so no update for me the customer who has been waiting 5 months 2 weeks for internet the whole road has internet not me

  • AlisonAstrology Alison Smith (@AlisonAstrology) reported

    Officially opted out of #digitalvoice. Ignored and landline still taken away. Since 25th March we have no working phone line from the previous telephone point. The 'new digital service' is unusable. Numerous calls / emails from us and no resolution by @bt_uk @MoneyTelegraph

  • MattPead MP (@MattPead) reported

    @bt_uk just held the phone for 1.05 hours and BT hung up on us. We only want to speak about the £700 cancellation bill that we received because YOU cancelled our order to fix the mess that the home move team made.