BT (British Telecom) outages and service status in Cromer, England

Problems in the last 24 hours in Cromer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cromer, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

• 
  Angela Gray (@CanaryGabriel) reported 8 minutes ago from Cromer, England

  @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

• 
  Dawn Oliver (@Felix_keeps_on) reported 24 minutes ago from Cromer, England

  @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

• 
  I, Dom Davis (@idomdavis) reported 28 minutes ago from Cromer, England

  Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

• 
  Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported 44 minutes ago from Mundesley, England

  @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

• 
  Stewie (@stewielong) reported 47 minutes ago from Briston, England

  @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

• 
  Stewie (@stewielong) reported 58 minutes ago from Briston, England

  @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H (@surkdidat) reported 8 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Justine (@bean0509) reported 9 minutes ago

  Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 10 minutes ago

  @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!

• 
  Rod Robson (@rodrrobson) reported 10 minutes ago

  @bt_uk the hub is on orange. Can't report the fault as page not working

• 
  trevor rhodes (@trevjrho) reported 12 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  Gillian Smith (@GillianSmith16) reported 13 minutes ago

  @bt_uk @btcmateus The internet is down in CR8.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  Claire Rendall (@clairerendall1) reported 21 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  Amit (@Amit72191182463) reported 24 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?

• 
  John (@palacejohn) reported 29 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.