BT (British Telecom)

BT (British Telecom) Outage Report in Cromer, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cromer, Norfolk, England 12/13/2025 17:45

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cromer, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Walsham Internet
United KingdomHolt Wi-fi
United KingdomCromer Phone
United KingdomCromer TV
United KingdomSheringham Internet
United KingdomHolt Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • idomdavis I, Dom Davis (@idomdavis) reported from Cromer, England

    Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SalsRobbo Sally Robinson (@SalsRobbo) reported

    @bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry

  • MrVocalCord Shah (@MrVocalCord) reported

    @bt_uk Is it packaged up when delivered? Hearing some horror stories about poor courier services and deliveries not being made.

  • Totemise_ Totemise_ (@Totemise_) reported

    Love it when my ISP decides to **** a brick and go down with no estimated time for when it’s back up. I applaud you @bt_uk 👏🏻 Not like I have a stream to start or anything 🙄

  • mch2010uk Mike Halton (@mch2010uk) reported

    @bt_uk Hello. I registered to buy a ps5, you have them in stock but i have no code. Can you please help.

  • casa1_ Harry (@casa1_) reported

    i would love to reiterate that u provide quality service and good customer support, keep it up guys @bt_uk

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @bt_uk Hmm.. You've either broken data protection or your systems are really broken. Not really fair greying out wrong date of birth info (that's correct on account) and making the whole process impossible. :( Will try and call. Sad that you don't inform customers properly.

  • colin_bunting Colin Bunting (@colin_bunting) reported

    @bt_uk Do you have any information on an outage in the 01507 (Louth, Lincolnshire) area code? Lots of people are affected. I'm not with BT but my ISP uses your hardware and anybody else in that situation is facing the same issue.

  • smudgeit123 sophie 👄 (@smudgeit123) reported

    @bt_uk our internet (hub6) drops out atleast 5 times a day... and when it does it doesn't auto connect our devices we have to manually do it... tweeted yeaterday and txt fix today and it said there are no problems.. 5+ dropouts a day.. I think that's pretty problematic 🤔

  • lukeyboy290 Luke Allsop (@lukeyboy290) reported

    @SkyUK @bt_uk it’s been over a week since my internet went down, can you please fix this asap! Your poor communication meant my previous provider cut me off too soon and now I’m not getting any updates to when the work will be complete! #poorcustomerservice #Help

  • ABalharry62 AlisonB (@ABalharry62) reported

    Capitalism 😡, aye you phone customer service @bt_uk for support with your new landline which is NOT working and yes I've a fully charged BT handset, they text you eh then I've to await them getting in touch AND I've paid them cash already. Shocking.