BT (British Telecom)

BT (British Telecom) Outage Report in Cromer, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cromer, Norfolk, England 11/25/2025 12:50

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • idomdavis I, Dom Davis (@idomdavis) reported from Cromer, England

    Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • physaliqbal Physal (@physaliqbal) reported

    @bt_uk shameful customer service, ive been your customer for years, moved my broadband to a new address, and i was told on 1st of feb it will move smoothly, since then no broadband whatsoever, landline has no dial tone, and you cant be bothered to send and engineer to look

  • tarara42 Tara (@tarara42) reported

    @btbusinesscare I called again today and it was just as bad. I’ve got a complaint in so don’t know if it is worth messaging you as well?

  • lorietarom Kay (@lorietarom) reported

    Proven ways to ruin a work force and bring down work ethic: introduce contractural overtime. @bt_uk @WeAreOpenreach

  • NightsabrePaul ᗰOTOᑭᗩᑌᒪ (@NightsabrePaul) reported

    So after 3 calls to @bt_uk to resolve a problem, a complaint was raised on my behalf. Today I got a text to say they'd call me between 5pm-7pm to discuss it. So, I made sure I had my phone with me but I don't think I even need to say what happened... #Useless

  • arthuresson1 Arthur Esson (@arthuresson1) reported

    @bt_uk Ive been on the phone to BT for over one hour and 50 minutes trying to resolve a simple change of supplier to Vodafone. Bread and butter business. Turns out no one has cancelled BT account even though I'm fully connected to Vodafone. Help

  • poppy963 Sandra Paton (@poppy963) reported

    @YouViewSupport @BTCare why does 4OD and itv never play properly? Rapidly plays through adverts like on fast forward then screen black so program never plays. Can make several attempts but no joy.

  • Krishan51432912 Krish.Y (@Krishan51432912) reported

    @bt_uk explain this, been a loyal broadband customer since 2016 been paying £45 a month for broadband i call up to ask for a better deal and was told I am not a new customer therefore can't get a cheaper deal. I asked if it is better to switch to another provider they said yes

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • afcbuddy ▁ ▂ ▄ ⛔️ Ⓑⓤⓓⓩ ⛔️ ▄ ▂ ▁ (@afcbuddy) reported

    @bt_uk I got a call from a mobile number saying their from BT and wanted to discuss the service you provide me. 1) whys a mobile number 2) there isn't a 2 but he started mumbling about special offers before I disconnected is this a legitimate call or was I correct to disconnect

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Shadows_Trains @SkyHelpTeam @bt_uk Neither, they are service providers not network providers