BT (British Telecom) outages and service status in Cromer, England

Problems in the last 24 hours in Cromer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cromer, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

• 
  Dawn Oliver (@Felix_keeps_on) reported 45 seconds ago from Cromer, England

  @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

• 
  Stewie (@stewielong) reported 7 minutes ago from Briston, England

  @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

• 
  Stewie (@stewielong) reported 11 minutes ago from Briston, England

  @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

• 
  I, Dom Davis (@idomdavis) reported 20 minutes ago from Cromer, England

  Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

• 
  Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported 41 minutes ago from Mundesley, England

  @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

• 
  Angela Gray (@CanaryGabriel) reported 43 minutes ago from Cromer, England

  @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam R (@maz558) reported 3 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Tracy Kydd (@injuredcyclist_) reported 3 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Rachel (@rachelleese84) reported 4 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Asif Rana (@HounslowParking) reported 5 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  James Sadler (@JSads1983) reported 10 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 12 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  AFCdonnilad (@afcdonnilad) reported 18 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 21 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  Rachel (@rachelleese84) reported 24 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  The Evolution Of Life (@TEOL85) reported 27 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere