BT (British Telecom) Outage Report in Charfield, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Charfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Charfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Charfield, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Chepstow, Yate, Stroud, Stonehouse and Coleford.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Charfield, England
Latest outage, problems and issue reports in Charfield and nearby locations:
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Butler
(@robbutler1984) reported
@bt_uk I believe so, the phone isn’t accepting incoming calls and our Wi-Fi provider says they think that’s the issue too
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Ciaron Fitzpatrick
(@Ciaronfitz) reported
@bt_uk That order was replaced with a new one by BT. Worst experience I’ve ever had with a company. The current situation is entirely with Bt
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Can't place an order yet because my address, the massive 18 floor building behind the US embassy, doesn't exist in your stupid database. It's been 6 weeks but you can't figure it out. My surname is unusual, so how about being proactive and searching for me in your database?
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Callum Mounteney
(@MounteneyCallum) reported
@bt_uk I actually have that exact hub I use it for the Internet at home, I cant emphasize enough how much work and dedication it took to get it working in 2022, Today actually I am waiting eagerly for a landline service to be activated so hopefully the Hub Phone will work too.
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Obsidian76
(@Obsidian24776) reported
.@bt_uk why is your consumer resolution team refusing to send me a duplicate Deadlock letter via email, the one posted over 7 days ago still has not arrived, Advisor at ombudsman stated that BT do send them out by email so what's going on?
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Andy Edwards
(@golfingaddick) reported
@bt_uk yet again im sat on hold 1hour plus then cut off. Passed from operator to operator. Over 3 weeks now no answers. 20xcalls of 1 hour+ 6 cancelled orders. Why am i persisting to join a service that clearly doesnt want my business. Absolute disgrace
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Tom
(@naluka) reported
@bt_uk No thanks, just comparing options at the moment. Seems no matter what you do if you sign up for a new service in march you're never going to pay the price shown at that point because the CPI increase always applies but isn't shown now, even though it's a known value.
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Jess Pearce
(@Jpearce7) reported
@bt_uk Hello, please can you tell me the fee for ending a broadband contract early? Apparently once the leave date is less than 30 days before the contract end date there is no charge & you just pay for days of service used. Is this correct please?
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Jack Storey
(@JlhstoreyJack) reported
@bt_uk I have an adapter to connect a phone to my router. It needs about 3 bits of info from my phone provider, BT. Residential help can't give the info as they have no experience at this technical level. Business help can't give me the info as they can't access my account.
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Rhodri Preece
(@RhodriPreece) reported
The @ECB_cricket tour to West Indies is just one more sporting event that sky sports doesn’t have. No rugby and no cricket. Time to cancel and get @btsport I reckon