BT (British Telecom) Outage Report in Charfield, South Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Charfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Charfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Charfield, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Dursley, Coleford and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Stroud |
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| Bristol |
Internet | |
| Stroud |
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| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Charfield, England
Latest outage, problems and issue reports in Charfield and nearby locations:
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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𝔸𝕒𝕣𝕠𝕟 🦢
(@aaronoshea1550) reported
from
Chipping Sodbury, England
@bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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erin
(@thirlwallxhemmo) reported
@bt_uk morning, my BT hub isn’t able to connect to the internet. I’m working from home so I need help ASAP please!
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Andy.
(@AndyParrott1) reported
@btsport Great service. London Irish v Sake not recorded as problems with transmission. Rugby highlights, only half of programme recorded because of Baseball from US.🤬 NOT impressed at all. I pay good money for your service and you didn't provide yesterday.
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Orchard Computers
(@Orchardcomputer) reported
Never trust @btbusinesscare we did and are now suffering for it. They are totally incompetent and don't give a damn about their customers #pathetic
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Jill
(@kilnfiredart) reported
Been trying to speak to a real peron at #BT all morning, we have no landline phone. All you can get is a recorded message. We are not impressed and will be going elsewhere in future. Rubbish customer service @BT @bt_uk
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Charlie.
(@CharCressweII) reported
@bt_uk Is there anyway at all to speed this up? Or would changing service provider the best option at this stage? I've not been contacted once to be updated.
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Becca
(@becca_ywm) reported
@bt_uk Hi, i still haven't heard back from the complaint I have raised after waited another 5 business day. What can be done now I have been waiting and chasing for 5 months?
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Tony Montana
(@TonyMon59511477) reported
@bt_uk Are there any issues with BT and openreach vehicles in the next few weeks ie alleged fuel shortage. Thanks
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80sdarrell
(@80sdarrell) reported
@bt_uk Yes. I am waiting for a fix. I must have 100s of emails anyone of them could be urgent, I just don't know.
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richard varley
(@themightylich) reported
@bt_uk Intermittent broadband. We get it’s never going to be quick but we expect a reliable service. it’s off far too much and I would like to work from home but far too often rely on my personal 4g data on my mobile
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Drofcounting
(@Drofcounting) reported
@bt_uk please can you give me contact details to report an incident with one of your vehicles. The vehicle struck my wife's car this morning causing damage to the vehicle and also failed to stop. Fortunately the vehicle driving behind my wife has camera footage.