BT (British Telecom) outages and service status in Charfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Charfield, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received May 18, 9:30 AM GMT+1.
- Internet (78%)
- Total Blackout (7%)
- E-mail (4%)
- Wi-fi (4%)
- TV (4%)
- Phone (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Charfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Charfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Charfield, England
The most recent BT (British Telecom) outage reports came from the following cities: Berkeley, Bristol, Stroud, Coleford, Chepstow, and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
 Berkeley
|
Internet | 2 hours ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Wi-fi | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Charfield, England
Latest outage, problems and issue reports in Charfield and nearby locations:
-
Katherine Thomasset (@Kaththomasset) reported from Bristol, England.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
-
Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandI mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
-
Moomat (@moomatahico) reported from Bristol, EnglandHey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
-
Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandSo, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
-
Karina Quinteros (@pipa217) reported from Bristol, England@rowen_grey @bt_uk Having the same problem
-
melodiouscode (@melodiouscode) reported from Bristol, EnglandDoes anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
-
Jonathan Holmes (@JHolmesEsq) reported from Bristol, England@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
-
Paul (@paul_owen) reported from Chalford, England@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
-
Daniel Fry (@DanielFry23) reported from Filton, England@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
-
Hmmmm (@wickwar) reported from Chipping Sodbury, England@bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.
-
Micky MK2 🇬🇧🇬🇧🇬🇧🇬🇧 (@Micky50018384) reported from Bristol, England**** sake she talks bollox this one on BTsport
-
Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
-
Katherine Thomasset (@Kaththomasset) reported from Bristol, England.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
-
Nathan (@nath_ball) reported from Bristol, England@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
-
Andy Browne (@Everlands_001) reported from Dursley, EnglandHe said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
-
Daniel Fry (@DanielFry23) reported from Filton, England@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
-
Jake Payne (@man_utdmasta) reported from Bristol, EnglandForgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport
-
Shane Green (@shanebgreen) reported from Filton, England@UpTheDarce @btsport Not paying anymore either **** it
-
Emma Shepherd (@partyfairy) reported from Alveston, England@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
-
Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England@bt_uk BT broadband customer support is a complete disgrace. #incompetent
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Robson (@GFX2001) reported@bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).
-
DemonicSuccubus (@MissSatanism) reportedNah @bt_uk you’re having a laugh. They finally turn up nearly 3 hours LATE! Why is it so difficult for you to have HUMANS answer a phone? Stop automating your **** with AI voices and options. It’s a piss take.
-
Rhonda 💙 🇺🇦 🏳️🌈🏳️⚧️ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
-
Ann Merrigan (@MerriganAnn) reported@bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??
-
Tru Benjamin (@TruTruThinks) reported@WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting
-
Keith (@MaloneiD) reported@Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming
-
Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
-
Amy Lou (@Lashes_N_Ink) reported@bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!
-
Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.
-
fuey (@hongkongfu3y) reported@bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again