BT (British Telecom) outages and service status in Caersws, Wales

Problems in the last 24 hours in Caersws, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caersws, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Caersws, Wales

Latest outage, problems and issue reports in Caersws and nearby locations:

• 
  Kevin Vedmore (@spacepods) reported 6 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

• 
  Kevin Vedmore (@spacepods) reported 11 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport the incident where Tammy was pulled back doesn't come under any of UEFA's reasons for VAR to intervene. 2 questions... how wasn't that spotted by the ref or his on-field assistant(s)? Why was there a VAR check in the first place?

• 
  French Polishing 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇦🇺🇪🇺 (@French_Polisher) reported 12 minutes ago from Llanwnog, Wales

  @bt_uk Yes I’m a bt customer, rang ur helpline again & spoke to a guy in Exeter/ he’s arranged an engineer to come tomorrow, fingers crossed I’ll b back online in the morning

• 
  Kevin Vedmore (@spacepods) reported 28 minutes ago from Newtown and Llanllwchaiarn, Wales

  Sick to f*****g death of crashes in the @btsport app on #PS5. VC019 error code. Restart doesn't resolve it. Reinstall does. Very poor indeed. Almost-live football becomes 10-minutes-behind football.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 1 minute ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Keith Stewart (@lovemymemo) reported 2 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  alex (@Alex_CK2) reported 3 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  MatCo (@btcmateus) reported 3 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA

• 
  Niraj Shukla (@nshukla86) reported 9 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Berni (@BikerBerni) reported 10 minutes ago

  @bt_uk Yet again BT email not working.

• 
  George Somerville (@geosomerville) reported 12 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 15 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Shoshanah Cohen (@sc2987) reported 17 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  Kat (@Kat06075689) reported 18 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?