BT (British Telecom) outages and service status in Caersws, Wales

Problems in the last 24 hours in Caersws, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caersws, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Caersws, Wales

Latest outage, problems and issue reports in Caersws and nearby locations:

• 
  Kevin Vedmore (@spacepods) reported 3 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

• 
  Kevin Vedmore (@spacepods) reported 21 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport the incident where Tammy was pulled back doesn't come under any of UEFA's reasons for VAR to intervene. 2 questions... how wasn't that spotted by the ref or his on-field assistant(s)? Why was there a VAR check in the first place?

• 
  Kevin Vedmore (@spacepods) reported 29 minutes ago from Newtown and Llanllwchaiarn, Wales

  Sick to f*****g death of crashes in the @btsport app on #PS5. VC019 error code. Restart doesn't resolve it. Reinstall does. Very poor indeed. Almost-live football becomes 10-minutes-behind football.

• 
  French Polishing 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇦🇺🇪🇺 (@French_Polisher) reported 38 minutes ago from Llanwnog, Wales

  @bt_uk Yes I’m a bt customer, rang ur helpline again & spoke to a guy in Exeter/ he’s arranged an engineer to come tomorrow, fingers crossed I’ll b back online in the morning

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Fletcher (@Get_Fletch) reported 14 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  Kevin Scallan (@ScallanKevin) reported 17 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  Philip Godfrey (@Fliposteo) reported 19 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  CM (@Caldale58) reported 21 minutes ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

• 
  AFCdonnilad (@afcdonnilad) reported 21 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Sad Banana (@SadBanana9999) reported 22 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  The Evolution Of Life (@TEOL85) reported 22 minutes ago

  @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

• 
  Mark Howell (@MarkTheSnap) reported 23 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  Josh (@Jsm0445) reported 29 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  TSLG13007 (@TSLG13007) reported 31 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier