BT (British Telecom) outages and service status in Caersws, Wales

Problems in the last 24 hours in Caersws, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caersws, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caersws, Wales

Latest outage, problems and issue reports in Caersws and nearby locations:

• 
  French Polishing 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇦🇺🇪🇺 (@French_Polisher) reported 9 minutes ago from Llanwnog, Wales

  @bt_uk Yes I’m a bt customer, rang ur helpline again & spoke to a guy in Exeter/ he’s arranged an engineer to come tomorrow, fingers crossed I’ll b back online in the morning

• 
  Kevin Vedmore (@spacepods) reported 24 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

• 
  Kevin Vedmore (@spacepods) reported 56 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport the incident where Tammy was pulled back doesn't come under any of UEFA's reasons for VAR to intervene. 2 questions... how wasn't that spotted by the ref or his on-field assistant(s)? Why was there a VAR check in the first place?

• 
  Kevin Vedmore (@spacepods) reported 58 minutes ago from Newtown and Llanllwchaiarn, Wales

  Sick to f*****g death of crashes in the @btsport app on #PS5. VC019 error code. Restart doesn't resolve it. Reinstall does. Very poor indeed. Almost-live football becomes 10-minutes-behind football.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fuey (@hongkongfu3y) reported 5 minutes ago

  @bt_uk hello BT. I was a BT customer for years but was shifted onto EE. I have a broadband package with them and 2 sim only deals (originated as BT sims) If I change back to BT would I still get the mobile discount with EE being the same as BT or would that change??

• 
  Apex Signs (@apex_signs1) reported 9 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  ems7 (@ems7) reported 10 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  J (@Daylightfire) reported 10 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Vic (@Torified) reported 12 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Sadaf Ahmed (@SadafAh05016729) reported 13 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  Chris Fletcher (@Get_Fletch) reported 16 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  🐕📚 (@jaye_lass) reported 18 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  AlecH (@Alec0475) reported 21 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?

• 
  Garv Mittal (@garv25mittal) reported 22 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service