BT (British Telecom) outages and service status in Caersws, Wales

Problems in the last 24 hours in Caersws, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caersws, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Caersws, Wales

Latest outage, problems and issue reports in Caersws and nearby locations:

• 
  Kevin Vedmore (@spacepods) reported 5 minutes ago from Newtown and Llanllwchaiarn, Wales

  Sick to f*****g death of crashes in the @btsport app on #PS5. VC019 error code. Restart doesn't resolve it. Reinstall does. Very poor indeed. Almost-live football becomes 10-minutes-behind football.

• 
  French Polishing 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇦🇺🇪🇺 (@French_Polisher) reported 6 minutes ago from Llanwnog, Wales

  @bt_uk Yes I’m a bt customer, rang ur helpline again & spoke to a guy in Exeter/ he’s arranged an engineer to come tomorrow, fingers crossed I’ll b back online in the morning

• 
  Kevin Vedmore (@spacepods) reported 31 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport the incident where Tammy was pulled back doesn't come under any of UEFA's reasons for VAR to intervene. 2 questions... how wasn't that spotted by the ref or his on-field assistant(s)? Why was there a VAR check in the first place?

• 
  Kevin Vedmore (@spacepods) reported 47 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Haynes (@IQuitMuskspace) reported 5 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Richard Latto (@RichardLatto) reported 6 minutes ago

  @bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?

• 
  Dr. Max (@DrMaxPolitics) reported 6 minutes ago

  Waiting to find out if you have a job interview is stressful enough without @bt_uk Email service dropping out and stopping you from being able to check!

• 
  Andy (@bigdaddymills1) reported 7 minutes ago

  Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm

• 
  Kevin Fowler (@KevinF1311) reported 7 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  TINA MOORE (@Sassytrip88) reported 8 minutes ago

  @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too

• 
  Darren Smith (@Smicer999) reported 13 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Norman Wilson (@nwwilson) reported 16 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

• 
  Steve George (@Baggieboy1888) reported 22 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  Loretta Livingstone (@L_Livingstone1) reported 22 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?