BT (British Telecom) outages and service status in Caersws, Wales

Problems in the last 24 hours in Caersws, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caersws, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Caersws, Wales

Latest outage, problems and issue reports in Caersws and nearby locations:

• 
  Kevin Vedmore (@spacepods) reported 25 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

• 
  French Polishing 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇦🇺🇪🇺 (@French_Polisher) reported 45 minutes ago from Llanwnog, Wales

  @bt_uk Yes I’m a bt customer, rang ur helpline again & spoke to a guy in Exeter/ he’s arranged an engineer to come tomorrow, fingers crossed I’ll b back online in the morning

• 
  Kevin Vedmore (@spacepods) reported 51 minutes ago from Newtown and Llanllwchaiarn, Wales

  @btsport the incident where Tammy was pulled back doesn't come under any of UEFA's reasons for VAR to intervene. 2 questions... how wasn't that spotted by the ref or his on-field assistant(s)? Why was there a VAR check in the first place?

• 
  Kevin Vedmore (@spacepods) reported 56 minutes ago from Newtown and Llanllwchaiarn, Wales

  Sick to f*****g death of crashes in the @btsport app on #PS5. VC019 error code. Restart doesn't resolve it. Reinstall does. Very poor indeed. Almost-live football becomes 10-minutes-behind football.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Mitchell (@SimonMitch1956) reported 6 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

• 
  Michael E (@Michael35427696) reported 6 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  David Jackson (@davidjjackson) reported 9 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  Dunc (@derbydunk) reported 11 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Axel F 🤠 (@BoabSideshow) reported 13 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 14 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 16 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  nicolas mcmillan (@herbie963) reported 18 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  paul_archer (@paul_archer) reported 20 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  Kate (@ManiacSpaniel) reported 20 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.