BT (British Telecom)

BT (British Telecom) Outage Report in Brenzett, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brenzett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brenzett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brenzett, Kent, England 11/20/2025 09:05

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brenzett, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Hastings and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHastings Internet
United KingdomAshford Total Blackout
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomHastings Phone
United KingdomRye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brenzett, England

Latest outage, problems and issue reports in Brenzett and nearby locations:

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mstarmatt M 🇵🇸 (@mstarmatt) reported

    @bt_uk It’s all in the previous DMs, as I said I’ve been through this process before and you just quote stats at me and ignore the issue. We’re going round in circles

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @bt_uk Not yet, I need to find the time to sit down and check over the upgrade offer first

  • winstano Ben Ward (@winstano) reported

    @bt_uk The latest update is that we'll know more "on Monday morning". Not only did they cut her line off, but they also redirected her number to a neighbour, who is now getting all of my Nana's calls and none of their own. I'm at my wit's end here, NOBODY wants to help.

  • sarah_church sarah (@sarah_church) reported

    @bt_uk i’m having continued BT Wi-fi issues. i’m getting a disc, but the problem is with my devices connecting- they drop out all the time, but the hub stays blue. I’ve been advised to do a factory reset, which I have, currently my phone won’t connect. Please can someone help?

  • Whiteldm Day-vid (@Whiteldm) reported

    @bt_uk Of course I text FIX at least 10 times then I get asked for my number then it starts again. No way this is a PERSON

  • christovskia Chris Armstrong (@christovskia) reported

    But, it's now been 10 days since I was first promised the 4G hub world be sent overnight to me (November 3rd) I phoned last Saturday to check on the status @bt_uk "Oh this never happens, let me sort this for you, it won't be until Tuesday now, but here's some data to tether"

  • Future_Echoes Stuart Miller (@Future_Echoes) reported

    @winstano @bt_uk Piss poor

  • Capt_Skunkbeard Capt Skunkbeard (@Capt_Skunkbeard) reported

    1of2 Even although the product is decent @bt_uk customer services never fails to amaze! “I’d like to upgrade pls” ( that is, give BT more money) “Sorry,no can do as you have one open order which will need to close” (which I never asked for) Revenue prevention at its very best

  • christovskia Chris Armstrong (@christovskia) reported

    Tuesday comes and goes, I phone on Thursday (11th Nov), I want to be gracious and just hope that something is delayed. @bt_uk - "hmm, this is very strange, this never happens, I'll personally fill out the offline form for the 4G hub" They can't give me more data to tether from

  • Gary_BBGames Gary Riches (@Gary_BBGames) reported

    @winstano @bt_uk Absolutely disgusting behaviour from BT Ben. It must be awful for you, sorry.