BT (British Telecom)

BT (British Telecom) Outage Report in Brenzett, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brenzett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brenzett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brenzett, Kent, England 01/08/2026 10:50

January 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brenzett, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Hastings.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomHastings TV
United KingdomHastings TV
United KingdomHastings Internet
United KingdomAshford Total Blackout
United KingdomAshford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brenzett, England

Latest outage, problems and issue reports in Brenzett and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • L1nko64 Sean (@L1nko64) reported

    @btsport your stupid website logged me out then locked me out for 20 mins. Why the hell are we paying for a service that barely works man?

  • BriggySmalls Jon Brigden (@BriggySmalls) reported

    @Mr_Casanowak @btsport I’m having the same problem. Sort it out BT!

  • Helga68 Helen Blake (@Helga68) reported

    @bt_uk is there an ongoing issue with Internet at the moment? Working from home and having to use a mobile hot-spot to connect as no Internet on my WiFi #keyworker #notwhatipayfor #ivetriedturningitoffandonagain

  • LindaPatti Linda Pattinson (@LindaPatti) reported

    @bt_uk Switching off the Smart Set up has not resolved the issue. I’ve had to reset the SkyQ network again several times this week. It’s getting beyond a joke now. I really wonder why I’m paying what I am for wireless connection

  • aemachin Ashley (@aemachin) reported

    Any hint @btsport ? When you’ll be fixing this… what I can do to fix this? I’ve tried everything I can think of.

  • fraserh21 Fras3rh⚽️ (@fraserh21) reported

    @btsport VC019 error on my ps5 I can see from your forums and Twitter this has been an issue for some time are you planning on fixing it or just not bothering? So frustrating. What is the point of paying for bt sport when it doesn't even work.

  • CharlieFitzh Charlie Fitzherbert ⭐⭐ 🇬🇧 (@CharlieFitzh) reported

    0-0 HT. Idiot @btsport commentator [Fletcher]: "The two Managers now have 15 mins to work things out." 🙄

  • ewan_m23 Ewan (@ewan_m23) reported

    @bt_uk once again can you please fix your terrible sport app

  • Alessaaandro99 Alessandro 🦁👑 (@Alessaaandro99) reported

    @LombardiaMax @btsport Nope stupid broadcasting laws on Saturdays 🤕🙃