BT (British Telecom)

BT (British Telecom) Outage Report in Brenzett, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brenzett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brenzett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brenzett, Kent, England 12/01/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brenzett, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Hastings and Ashford.

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City Problem Type Report Time
United KingdomHastings Internet
United KingdomAshford Total Blackout
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomHastings Phone
United KingdomRye Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Brenzett, England

Latest outage, problems and issue reports in Brenzett and nearby locations:

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deborahmunt1 deborah munt (@deborahmunt1) reported

    @bt_uk I honestly don't know why I pay through the nose for an internet service I'm not receiving...time for a change I think. kicked off work meetings, tv programmes...been ongoing for months and now been waiting a week for a new router. Poor, poor service.

  • gamingforxbox4 veteran 💔 (@gamingforxbox4) reported

    @bt_uk fix your internet please

  • Mzzz_Trigger 🧚🏾‍♀️Kurohime🧚🏾‍♀️ (@Mzzz_Trigger) reported

    @bt_uk I have been trying for two days straight to cancel the free trial Now TV boost with no prevail. Why is there a website/app if you can’t use it?

  • RachelHabergham Rachel Habergham (she/her) (@RachelHabergham) reported

    @bt_uk i hate poor customer service but the last 36 hours have been the worst ever. A house move is stressful enough you have added to it in bucket loads. Not the first poor experience but cant even get clarity on complaints process and cancelling contract

  • conorjamesos Conor (@conorjamesos) reported

    @bt_uk I think you have topped the worst broadband service ever. It’s the worst customer service/experience I’ve ever had. Where do I complain?

  • SnowStarcaller Snow Starcaller ❄️ (@SnowStarcaller) reported

    Imagine paying @bt_uk £20 for 5 days of Internet, only for it to last 5 minutes before going down. Now the hot-spot isn't even showing on my WiFi list, and I have no way of getting a refund...

  • michael_addy Michael Addy (@michael_addy) reported

    @bt_uk we have a smart baby monitor that has lost its volume and our baby has been in distress for a prolonged period of time without us knowing. Looking online it’s common fault with this unit and is obviously putting the lives of babies at risk. What are you doing to fix this??

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • Jonpryan57 jon ryan #FBPE (@Jonpryan57) reported

    @bt_uk You've been 'looking into this' for the last two years. My details are on your records. And the records of the dozen or so engineers who have failed to fix this.

  • harbord_ian Ian Harbord (@harbord_ian) reported

    @bt_uk Laura, sorry lost the signal again.