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BT (British Telecom)

BT (British Telecom) Outage Report in Brenzett, Kent, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Brenzett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brenzett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Brenzett, England

The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, and Ashford.

CityProblem TypeReport Time
Tenterden Wi-fi 1 month ago
Ashford TV 2 months ago
Ashford Internet 2 months ago
Ashford E-mail 2 months ago
Ashford Internet 4 months ago
Ashford Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brenzett, England

Latest outage, problems and issue reports in Brenzett and nearby locations:

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • headcornweather
    Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • berbamcwillyz
    Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • RLocke1984
    Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • ChunkDyer
    George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • andrea_avena
    Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • WillWillnewman
    Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • pezza1
    Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • laurenjean23
    Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • jcarriolaRN
    Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • cpfc_jw19
    JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JimFromWoodburn
    James McIntyre - 🇪🇺 Stand With Ukraine 🇺🇦 (@JimFromWoodburn) reported

    @btsport I rang this morning to cancel my SUBSCRIPTION. After waiting 13 minutes I got through to a nice guy, very pleasant & professional. When I confirmed my cancellation he informed me that I would be charged 60p for my one day early 30 days notice! WTF? Cost of Living Crisis?

  • AbbasManai
    Abbas Manai (@AbbasManai) reported

    @btbusinesscare Orders: - BT22278B5P2 - BT22277432S Complaint: IMP-112531994 I doubt you can help as half of your team couldn't... But I'll continue messaging all your social media until it's resolved

  • sofalegs
    Kurst (@sofalegs) reported

    @bt_uk Oh yeah that's the number I called. Offered me 39.99 for same speed where as new customer deals are under £30. Thanks anyway

  • Dbendle1988
    🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported

    Why the hell are my paying @bt_uk £70 a month when it's always ******* problems in my area! roll on so I can cancel with you!

  • sheep12
    Sean Anderson (@sheep12) reported

    @bt_uk have you removed the online complaint form or is it all by phone now?

  • cezjose
    Cecile (@cezjose) reported

    @bt_uk is there any problems with your Wi-Fi service?

  • TuzwellDuzwell
    Chris Turrell (@TuzwellDuzwell) reported

    @bt_uk Did that this morning. As normal waiting for ages and have to work. Please call me on the number you have for me from the complaint number I have given you and you can id me then.

  • AbbasManai
    Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.

  • BarryP94847920
    Barry P (@BarryP94847920) reported

    @bt_uk turning off my 75 year old mum's phone and then having a manager called Josh acting the big man over the phone. She's in bad health and during a cost of living crisis you disconnect her phone after she's kept up a payment plan. Disgusting!!

  • PaulHandleigh
    Paul Handleigh (@PaulHandleigh) reported

    @bt_uk Thanks for making contact Dee. Bizarre that you are more communicative than your customer support team. I will be cancelling both of my subscriptions and complaining to your leadership and Ofcom. Awful service.