BT (British Telecom)

BT (British Telecom) Outage Report in Brenzett, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brenzett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brenzett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brenzett, Kent, England 01/27/2026 14:05

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brenzett, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Hastings.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomHastings TV
United KingdomHastings TV
United KingdomHastings Internet
United KingdomAshford Total Blackout
United KingdomAshford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brenzett, England

Latest outage, problems and issue reports in Brenzett and nearby locations:

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GodEater Complicated bastion (@GodEater) reported

    @bt_uk Put that on the DM as well. (BTW, I've tried to have this changed multiple times so that account is in my name now - but that's never updated either)

  • PatefieldJohn John Patefield (@PatefieldJohn) reported

    @RELAX_BATESON @BBCSport Hanging on coat tails though all they want is the money sky need to say won’t air it and support the PL and BTsport must stick with uefa no tv money no euro super league

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @Tech4GoodAwards @MarcAllera have argued with my son on and off all day about internet related matters...what a horrible day...please arrange to have my contract with bt terminated...really horrible weekend your making our lives a misery

  • GodEater Complicated bastion (@GodEater) reported

    @bt_uk I rang BT support to get our minihub activated, as the person who I spoke to previously had told me to do when we needed it, only the person today said that because there was no fault on our line, they wouldn't do this.

  • dannyvaio Dan Brook (@dannyvaio) reported

    @btsport can you please grace me with a reply? Poor customer service so far.

  • sarah_wann Sarah (@sarah_wann) reported

    Hi @bt_uk my mother, an existing customer, has been offered a new contract at double what it is advertised for new customers online. Over £60 for broadband and the most basic landline services. Seems extortionate. Can you explain the discrepancy pls?

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @MarcAllera @bt_uk have argued with my son on and off all day about internet related matters...what a horrible day...please arrange to have my contract with bt terminated...really horrible weekend your making our lives a misery

  • BBecks2 B.Becks (@BBecks2) reported

    @bt_uk got a complaint, my 90 Yr old mum has been without her phone for over a week despite promises and texts saying it would be fixed this is not acceptable this needs rectifying ASAP. HELP HER.

  • J2020Sarah SarahJ2020 (@J2020Sarah) reported

    @NudgeXS @btsport Thankfully I have two laptops so watch racing on one and rugby on the other, but love watching rugby on a big screen. Ah well will have to but Amazon crap which I really do not want to do

  • Poolsontour1 Poolsontour (@Poolsontour1) reported

    @btsportfootball For the record, if BTSport show any games from this League, I will cancel my subscription.