BT (British Telecom) outages and service status in Aberystwyth, Wales

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aberystwyth, Wales

Latest outage, problems and issue reports in Aberystwyth and nearby locations:

• 
  Ifans (@f1spam) reported 6 minutes ago from Bow Street, Wales

  Another day another **** show from @bt_uk no broadband again

• 
  John Burke (@johnburke01) reported 13 minutes ago from Capel Seion, Wales

  @bt_uk @BTSopenreach We need your help to fix our service. Getting stuck in your automated system but just need an engineer asap. Please send help

• 
  Andrew Beard (@abeardy1980) reported 24 minutes ago from Borth, Wales

  @GuendouziDGreat @btsport Yeah I agree with that too, o used to watch it all the time on @SkySports they showed a fixture every week from the start of the season sometimes twice a week. @btsport coverage tbh has been pretty poor so far

• 
  Tony Jones (@aberfoodblog) reported 24 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

• 
  Ifans (@f1spam) reported 26 minutes ago from Bow Street, Wales

  @bt_uk Why wasn’t i told the engineer has been cancelled, i was told there was a fault that needed fixing, broadband already dropped this morning, working from home impossible. Absoulutely crap service from bt

• 
  Wales Propertyfinder (@CarolPoyerPeett) reported 51 minutes ago from Capel Seion, Wales

  @BTBusiness @btbusinesscare why is our business line still not working after a week? How are we meant to run a business when you do not provide the service you promise - we were told it would be fixed by Tuesday!!! #notgoodenough #poorservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lesley Talbot (@LesleyT88) reported 3 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  Kerry Sumner (@MinsterStudios) reported 6 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

• 
  Suraj Bithal (@BithalSuraj) reported 10 minutes ago

  @bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .

• 
  Changeling64 (@64outsider) reported 11 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

• 
  Robert Drummond (@robertd1981) reported 16 minutes ago

  @bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.

• 
  Sparky (@oftheVotadini) reported 16 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  the ranger ✝️ (@theranger1872) reported 17 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.

• 
  Even The Stars Music (@eventhestarsuk) reported 17 minutes ago

  @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

• 
  Sem Essessi (@SemiEssessi) reported 17 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  Stephen Sharples (@sharpysharps) reported 18 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.