BT (British Telecom) outages and service status in Aberystwyth, Wales

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aberystwyth, Wales

Latest outage, problems and issue reports in Aberystwyth and nearby locations:

• 
  Wales Propertyfinder (@CarolPoyerPeett) reported 9 minutes ago from Capel Seion, Wales

  @BTBusiness @btbusinesscare why is our business line still not working after a week? How are we meant to run a business when you do not provide the service you promise - we were told it would be fixed by Tuesday!!! #notgoodenough #poorservice

• 
  Ifans (@f1spam) reported 32 minutes ago from Bow Street, Wales

  Another day another **** show from @bt_uk no broadband again

• 
  Ifans (@f1spam) reported 41 minutes ago from Bow Street, Wales

  @bt_uk Why wasn’t i told the engineer has been cancelled, i was told there was a fault that needed fixing, broadband already dropped this morning, working from home impossible. Absoulutely crap service from bt

• 
  Andrew Beard (@abeardy1980) reported 50 minutes ago from Borth, Wales

  @GuendouziDGreat @btsport Yeah I agree with that too, o used to watch it all the time on @SkySports they showed a fixture every week from the start of the season sometimes twice a week. @btsport coverage tbh has been pretty poor so far

• 
  Tony Jones (@aberfoodblog) reported 50 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

• 
  John Burke (@johnburke01) reported 54 minutes ago from Capel Seion, Wales

  @bt_uk @BTSopenreach We need your help to fix our service. Getting stuck in your automated system but just need an engineer asap. Please send help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicolas mcmillan (@herbie963) reported 5 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Steve Taylor (@stevetaylor10) reported 6 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 7 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 9 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Shoshanah Cohen (@sc2987) reported 11 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  Steve Lees (@measlewolf) reported 11 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  Chiara (@Mhairiang26) reported 18 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  nicolas mcmillan (@herbie963) reported 18 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  Paul Williams (@DonPauleone1987) reported 22 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Danyal Mustafa (@DanyalMustafa) reported 22 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare