EE

EE Outage Report in West Sussex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Sussex, England 06/12/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Sussex, England

The most recent EE outage reports came from the following cities: Horsham, Billingshurst, Godalming, Shoreham-by-Sea, Cranleigh, Hove, Worthing and Pulborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Phone
United KingdomBillingshurst Internet
United KingdomGodalming Internet
United KingdomGodalming E-mail
United KingdomShoreham-by-Sea Wi-fi
United KingdomHorsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

  • RHalligan Rob Halligan (@RHalligan) reported from Worthing, England

    So, mum gets overcharged £53 by @EE on her mobile bill. She gets a text from them saying sorry, you've been overcharged and we're cancelling it but £53 goes out of here account and she's unable to get through to customer service. #leavingEE

  • TrueSpiltMilk True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England

    @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • lisasevern Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • peterboo 💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

  • peterboo 💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • PaulClements747 Paul Clements (@PaulClements747) reported from Worthing, England

    @EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code

  • fergusguppy Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England

    Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • BrettandBeer Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • smwatson16 stephen watson (@smwatson16) reported from Walberton, England

    @ee - as your phone system is not working, any chance of an update on Twitter??

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • BriertonDenny Denny Brierton (@BriertonDenny) reported from Worthing, England

    @mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkHolla Mark (@MarkHolla) reported

    @EE any reason why the signal in Darlington town is terrible???

  • SarahMartinicca Sarah (@SarahMartinicca) reported

    @EE Hi, EE text me earlier to advise they have updated my network settings. Since then, my phone will not connect to mobile data. I rang for help, and my account went from having 66GB of data to 0. My WiFi call is also no longer working and now have no signal to call back

  • SarahMartinicca Sarah (@SarahMartinicca) reported

    @EE Hi, EE text me earlier to advise they have updated my network settings. Since then, my phone will not connect to mobile data. I rang for help, and my account went from having 66GB of data to 0. My WiFi call is also no longer working and now have no signal to call back

  • NeylanNeil Neil Neylan (@NeylanNeil) reported

    @EE You have zero customer service, that was no help whatsoever

  • NeylanNeil Neil Neylan (@NeylanNeil) reported

    @EE You have zero customer service, that was no help whatsoever

  • BadgerousII Craig Hughes 🦡🍄🐍 (@BadgerousII) reported

    @EE Once again I have no service at home. You lot are ******* awful

  • Hani_XCV Hani (@Hani_XCV) reported

    @EE you have a horrible app.

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @EE "We aim to provide a wonderful service to all our customers" what a joke that is when ringing to ask how to switch off voice mail - the call centre handler said"Our system has just crashed I'll call you back." Of course the call never came.

  • JumpstartSally Sally (@JumpstartSally) reported

    @EE I did. It’s down in my area with no reason or updates. This is day two. Just says you are looking into a problem…. Still

  • DAWS_ON_ ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE This has been going on for over six months now, it's terrible, I've been on my number for over 20 years but now I'm paying for a service I cannot use