EE Outage Report in Upton upon Severn, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Upton upon Severn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Upton upon Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Upton upon Severn, Worcestershire, England
The most recent EE outage reports came from the following cities: Worcester, Cheltenham, Great Malvern and Ledbury.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester |
Phone | |
| Cheltenham |
Phone | |
| Great Malvern |
Phone | |
| Ledbury |
Total Blackout | |
| Worcester |
Internet | |
| Great Malvern |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Upton upon Severn, England
Latest outage, problems and issue reports in Upton upon Severn and nearby locations:
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Nigel Wood
(@n1gelwood) reported
from
Wyre Piddle, England
@EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.
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Ali Hunt
(@alisondhunt) reported
from
Worcestershire, England
@EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Liam Ames
(@Mrmagistar_MUFC) reported
from
Worcestershire, England
@EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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simone peake
(@peakie78) reported
from
Great Malvern, England
@EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks
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Alex 🦁
(@goodzorr) reported
from
Worcestershire, England
@EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Robert Mann
(@bmann2801) reported
from
Worcestershire, England
Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Dan Slee
(@danslee) reported
from
Worcestershire, England
If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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heritage-house
(@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Eugene
(@yuge53) reported
@EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service
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Langley Park Mackem
(@daveboneherron) reported
@EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.
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Simon Wheeler
(@SiWheeler78) reported
Scammers using the number 01615666218 claiming to be @EE and saying that lines will be disconnected. I’ve never been an EE customer but using words such as official EE technical department.
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heritage-house
(@heritage_surv) reported
So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet
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Langley Park Mackem
(@daveboneherron) reported
@EE Not being able to access my account online so I can check my bill, your advisors promising call back and updates via email but never happening and when I email the advisor they decide not to respond. Pretty basic customer service issues
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Paul Williams
(@WillyBristol) reported
@EE any signal issues in Bristol area?
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Eugene
(@yuge53) reported
@EE How can I log into my account so that I can contact EE to report that I have no service if I am unable to receive the one time passcode that you have texted me that I obviously will not get due to having no service?
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Leon Rose
(@valleyboyrosey) reported
Worst customer experience I've ever had has been with @EE over the last few weeks. Ordered BB and Landline for my mother only for them to LOSE her landland number and unable to re-establish a new one for a few weeks! This means no one can contact her, even in an emergency! Wow
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C Bavington Ltd translation & English teaching
(@cbavington) reported
@ee These were serious Qs incidentally. Particularly the 2nd Q. Octopus, for example, seem to have no issue just emailing the bill as a PDF.