EE Outage in Upton upon Severn, Worcestershire, England

@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

@EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.

@EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.

@EE is there something wrong the EE signal?

@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE

@EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

@EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

@EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

@EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?

@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

@EE your voice and data coverage in Worcester is diabolical. The number of times I have full 4g signal but no data and either disconnects or atrocious call quality is ridiculous. It’s like a daily occurrence.

@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

@stacelouise7 @EE Call up EE customer service. Your number can be changed over the phone.

YOU ARE SO BAD @EE

Half in the morning (target mara pace +10- 20%). Then back to @EE. Hopefully get it fixed or cancel my contract. I'm a lorry driver, I can't exist without Google maps and such.

My head is battered. Changed to @EE 4 days ago, did everything tech support said, been back to the shop twice, got a different SIM card, still no mobile data. Can only get internet over wi-fi. Spent last few hours reading about APN settings and watching YouTube vids. Nope. Wtf?

@EE and @VodafoneUK are having a competition to see who's worse ATM. EE's been down in my area since November and Vodafone a rocking a solid 1Mb/s. With neither looking like they intend on fixing their issues. Good job I'm not paying a combined £70 p/m for these services then.

@EE bit suss my internet goes down and my speed drops weeks before my contract ends , currently running below Minimum Guarantee but the lines appeared to close before 8pm as advertised

@EE my broadband seems to be fixed, but i still want to know if i can turn this feature off. i don't want to be redirected to a router page whenever there's an internet outage

And a second time a new SIM card sent out first class post by @ee that hasn’t turned up #socallednumber1 @MarcAllera why is your company so ****

@EE Hi, My issue was not resolved and no one called me back from the Support team.

@EE I’m trying to log in to pay my final bill & getting an error message? Is there a problem with your website?