EE Outage in Tarvin, Cheshire West and Chester, England

@EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

@SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

@EE That most folks on here are referring too....the App doesn't work

Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

@EE Thanks. App still down I'm afraid. Screenshot on its way.

@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

Anyone on @EE having any problems with internet

Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks

@EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2

@EE - my household phone signals have all dropped to 1 bar for the last month when in the house (CR5) - now we can’t even hold a phone call without issues after three years of perfect signal - what’s changed? I’m out of contract so looking to change provider if no quick fix.

@EE Awful coverage at my current address despite living in the epicentre of a massive development in Bristol a huge city in England... can barely make a phone call...

@EE hey. I just had a text from “unknown” asking me to restart my phone this is it “Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date”. From you?

Having quite a few issues with @VodafoneUK this morning. WiFi radio buffers a bit as using my phone as a WiFi hotspot. I’ll be glad when I can join @EE and stop this unreliable nonsense

@EE are there any issues reported in the OL8 area? My mobile broadband has dropped to an unusable speed

@EE @btsport @btsportfootball any help?

Amount included in bill which has never been discussed. I'm with EE for more than 3 years irrespective of continuous network issues, but still I'm being cheated with bill. Extra £70.38 need to remove from my latest bill immediately. HIGHLY UNHAPPY. Case Number - 18079079 @EE