EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Flint, Liverpool, Ruthin, Chester, Mold and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Flint |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Ruthin |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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reg morris
(@gold123win) reported
from
Neston, England
@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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reg morris
(@gold123win) reported
from
Neston, England
@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Inglis
(@jsninglis) reported
@EE are you having issues with your app, trying to fight data but nothing loading
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Steve Eastbury
(@SteveEastbury) reported
@EE So trying to get info as a new customer and your calls keep failing? Is this what I should expect of your service and go elsewhere?
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Bennett Arron
(@BennettArron) reported
Credit where it is due. The customer service from @EE has been exceptional.
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Somerled Mackay - 💙 #ActorsNeedWork #RejoinEU
(@SomeAreDead) reported
@EE Tend to be calls. The HMRC one the majority, though I’ve also started getting National Insurance number ones too. I’ve also had calls from Sweden, Bahrain and others which I’ve not answered. Odd thing is I’ve NEVER had a call like this before EE
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Jason Watts
(@JasonZWatts) reported
@EE Why so many network issues in Twickenham TW1 recently? Keep getting alerts saying Service Issues and it’ll take 15 hours to fix. Why can’t the mast be fixed?
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Suli 💯
(@manlykchohan) reported
@EE customer service 👎, didn’t expect it from you guys. I just want what I paid for
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Nathan Langley
(@nathanelangley) reported
@EE I have no idea why I decided to not have your broadband anymore and move to @three_broadband 5G plan. It’s so so bad.. please forgive me... I’m trying to cancel and come back to you...! I have endless issues with them
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the9doublem
(@the9doublem) reported
@EE No.1 network does not equate with a constant two-bar 4G signal. Sort your masts out.
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Brad Bailey
(@bradderz1990) reported
@EE When I phone up to cancel I asked them if I am able to put a pay as you go sim in and they said yes
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Club Deck Geo 🏆🇬🇧
(@ClubdeckGeo) reported
@virginmedia @EE Mobile network down Glasgow... Any updates?