EE

EE Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 03/05/2026 10:10

March 05: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Holywell, Upton, Ellesmere Port, Queensferry, Ruthin and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomChester Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • kevinspower1 Kevin (@kevinspower1) reported from Hoylake, England

    @EE Day 4 of no signal in CH62 4UE. It’s a joke.

  • gold123win reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • sOphStarLove Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • AlexECEdwards Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • gold123win reg morris (@gold123win) reported from Neston, England

    Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • agmkporter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 agmkporter 🇬🇧 (@agmkporter) reported

    @EE please provide me with an email address to forward a complaint please, as unhappy with my recent call. Thanks

  • Ben_Hillier Ben Hillier (@Ben_Hillier) reported

    @EE are you having problems in the BS14 area? Signal/internet on my phone has been very poor

  • TimotheeBrgnt Tim (@TimotheeBrgnt) reported

    @EE hey team, travelling abroad but can’t call nor receive any call, can you help? Please don’t ask me to contact customer service, I cannot give any call. Thank you

  • OriginalJrDog Pete Saxby (@OriginalJrDog) reported

    @EE After two lengthy chat sessions (on Saturday and Sunday) you're billing me £10.44 extra for a 'roam further' add-on which I'm still unable to use as I have "no service". Thanks for absolutely nothing. Very disappointing after more than a decade of using your network!

  • agmkporter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 agmkporter 🇬🇧 (@agmkporter) reported

    @EE DM sent, but unsure if you’ll be able to help, maybe you could forward to correct dept for investigation? Please let me know. Thanks

  • queeniepoloton queenie (@queeniepoloton) reported

    Disgusted with @EE just been onto your live chat team who told me they can't help me (despite promising I wouldn't be cut off before Thursday, I was) and the advice I've been left with was 'download Skype to call us because we cut you off'. As a result I am stranded at hospital.

  • lakingsfan82 mandy priest (@lakingsfan82) reported

    @EE I’ve finally got hold of customer service without getting cut off & they have sorted it out 🙏🏻

  • kwgordonso EST-Fitness | Gordon So (@kwgordonso) reported

    @EE hi guys, Are there any known issues for EE network on Samsung Galaxy S20 Ultra 5G phones? I've lost GPS signal since 12pm today and have no connection at all unless it's on Wifi. Thank you.

  • rushdenwolves Russell jones (@rushdenwolves) reported

    @EE hi. I need to complain re service upgrading. First sent wrong colour phone, then delays getting right one ordered because had to have wrong phone back first. All done then reorder phone, 8 days go by. No phone, call CS who have no record of phone being despatched. Appalled.

  • Bev91995078 Bev (@Bev91995078) reported

    .@EE can you help with giving me an update of when I'll receive my iPhone 13 Pro Max, I've seen you have stock of the one I've upgraded too on your business site but on your every-day-joe site!