EE Outage Report in Neston, Cheshire West and Chester, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Taylor
(@TinaLingLing) reported
Hi @EE, I'm getting a login error via the app & the website and now I can't access my account :( - help please!
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Nia Faulder
(@NiaFaulder) reported
@EE please can you confirm whether there are any home broadband problems/outages in the CH42 postcode?
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grounding
(@rounding1) reported
@EE (1) You advise the mast is working for my 4GEE and to get an engineer out as it’s something I’ve done, (2) Engineer called out as an emergency but no fault found and (3) now EE say an issue with mast - 5 days and counting 🤬🤭 and around 4 hours of calls 😡😤- argghh 🤯
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SLA
(@QUEEG_5000) reported
@MarkEngland_ @McRachy01 @EE I have been one for nearly 20 years. Had a contract with them which worked for me as I need to call abroad at times and cheaper calls werea free part of the contract. Now its EOL,have to use another one but now you have to pay £21/month on top to call abroad when I called? WTF?
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Laura Ruth 💙
(@laurasaur_790) reported
@EE can you help me RE my bill please??
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Andy Taylor
(@andyt1962) reported
@EE seriously awful customer service trying to get in touch at your request 20 mins+ on hold isn't acceptable 😜🙈
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JG
(@jiggsygc) reported
@EE on the phone twice today for over 30 mins and still don’t get through to discuss something about my account. Awful customer service
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Lucy B
(@missgrigio) reported
@nattyw82 @EE I’m glad it’s not just me but It’s so frustrating! I’ve got 3 phones on my account so I think I’m going to have to cancel them now as the contract end dates come up and switch networks. EE are impossible to get hold of to sort it out :-(
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Charles
(@Charles61646044) reported
@EE @JadeEdwards9 EE can be very rude and ignorant when you call.
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Dave Jones.
(@Jonesy1958) reported
@villa19799 @O2 I struggle to get a signal in my own house at times with @EE and that’s 5G