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EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Neston, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Chester, and Holywell.

CityProblem TypeReport Time
Liverpool TV 15 hours ago
Liverpool Total Blackout 11 days ago
Liverpool Internet 15 days ago
Liverpool Phone 16 days ago
Liverpool TV 17 days ago
Prenton E-mail 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • denni_b
    Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Rach141286
    Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • scouser_alli
    Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • annewillia
    💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • camryalls
    CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • amyatkinson8
    Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • illgetmecoat
    Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • 1minimad
    Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • paisleymarley18
    KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinCo99122412
    Gavin Cook (@GavinCo99122412) reported

    @EE hi we if I want to do anytime upgrade and my phone has some chips in the paint with one quite deep and the metal is gouged but no Damage other than that will I be charged?

  • JoCornes
    jo (@JoCornes) reported

    @EE I need help regarding getting me free ear buds off Samsung. I've got the delivery note. But they need no the order date proof!

  • Archie1985
    Danielle (@Archie1985) reported

    @PlymouthCraig @O2 I agree, I’m going to go with @EE next. Much better signal and deals out there and one monthly payment rather than two like on o2. I wish I could leave early ha x

  • oggy33
    Kev Partridge (@oggy33) reported

    @EE I can't believe you allowed a customer who has been with you for 12 years leave you over £1.86 a month. I guess my £240 a Year isn't worth it for you ?????

  • brogan_b
    Sir Bartholomew.DHT (@brogan_b) reported

    @EE I will leave EE after a very long time. I have anytime upgrade and the deals are woefully poor. Being a new customer is better than the trade ins and ever increasing price rises. No loyalty to long standing customers .

  • KannyPlaysYT
    K.A.N.N.Y (@KannyPlaysYT) reported

    @EE Hi EE quick question, how many additional lines can a customer add to their account?

  • TatuPicturesLtd
    Tatu Pictures 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇧🇷 (@TatuPicturesLtd) reported

    @EE Why has most of Penarth, in South Wales lost mobile signal? It went about 11am and had not come back...

  • MattySJames
    Matthew J (@MattySJames) reported

    @EE I’m not in Leeds so couldn’t give a flying **** tbh

  • Jacqui_blood
    JB🌈 (@Jacqui_blood) reported

    New customer to @EE am I able to use my phone no because @DPDgroup_news are making it impossible to get it delivered!

  • J9apachePrice
    Janine Price (@J9apachePrice) reported

    @EE Hi yes, this has been an on going problem. All off her boast have not been activated. Only had 1gb data when it renewed and she has 21 data boasts which should equate to 1.5gb. Pack didn't renew despite there being £10 on the account