EE Outage Report in Neston, Cheshire West and Chester, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Chester, Holywell, Upton, Ellesmere Port, Queensferry, Ruthin and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Chester |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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_________________
(@Kev_Marx) reported
@EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (2)
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Dave
(@nullexception__) reported
@EE are you having a problem in TF1? I can make and receive calls, but even though I’m on 4G I’m not able to use data
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Chopper Cam
(@cam_chopper) reported
Hey @EE how come I've just recieved an email saying "sorry your cancelling your broadband" I never said I was cancelling what are you guys playing at.
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (21)
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Playforth
(@RichiePlayforth) reported
@EE No chance with online bullying using your phone siganl. Cant post a signle thing never mind insult someone. Keep up the good work
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (20)
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (42)
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Erin
(@Erin_Yeet) reported
@EE is 01915161645 a legit EE number? They called me 3 times over the past week, I answered and they started asking for personal details for "security reasons". I put the phone down for 30 seconds to Google the number and they hung up on me. If it was EE then it is poor service.
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Lucy Porter
(@ma07lp) reported
@EE can you let me know if there's problems with signals? As I'm struggling to get 1 bar even on 4G
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DoodlesAndDesigns
(@HobbitStumpy) reported
@EE Hi, help plz, my net is down, red lights on the router :( BT engineers have been messing about at the end of the street so I dont know if thats anything to do with it, but I'm off. Thanks.