EE

EE Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 01/20/2026 13:10

January 20: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Ruthin, Birkenhead, Flint, Chester and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomRuthin Phone
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • gold123win reg morris (@gold123win) reported from Neston, England

    Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • kevinspower1 Kevin (@kevinspower1) reported from Hoylake, England

    @EE Day 4 of no signal in CH62 4UE. It’s a joke.

  • gold123win reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Marina_Berry Marina Berry (@Marina_Berry) reported

    @JPWR_1984 It’s terrible I think. I can understand a £3 increase here and there but a £10 a month (or almost £13 in my case) is unacceptable. Am making some calls tomorrow to move providers, I just feel it’s hugely insulting to loyal customers who have been with them years. @EE

  • stevenwelsh00 Steve Welsh (@stevenwelsh00) reported

    @EE When I signed my contract you never told me you would increase your four time in under two years you are ripping people off!

  • FleabagSilverm1 Hedwig Wendell-Crumb (@FleabagSilverm1) reported

    @lrob79 @EE Don't bother. I told ee I wouldn't be able to afford my medication if I have to pay the new increases in broadband and phone bill (I am disabled). They offered me zero help or support. Just told me to contact the ombudsman

  • Marina_Berry Marina Berry (@Marina_Berry) reported

    @Davidro30935132 @JPWR_1984 @EE You do yes. But I would rather get out of it and pay the one off fee because this for me is more about the principle of being with a provider who think it’s ok to whack on almost £13 a month, just bad I think.

  • sportingintel Nick Harris (@sportingintel) reported

    @BobbyBamber @EE Their customer "service" team, obviously armed with scripts that profess deep sorrow at rises, and barrowloads of bullshit that doesn't provide any justification for them, have just wasted an hour of my life. Appalling company.

  • sportingintel Nick Harris (@sportingintel) reported

    I imagine @EE will be losing customers en masse today (or ensuring they won't renew phoine contracts) after hiking prices wage above inflation by 14.4%. Their customer service is utterly dreadful too. Absolute garbage.

  • stusmithdotcom Stuart Smith (@stusmithdotcom) reported

    I am with @EE for my mobile and broadband and have received emails telling me both will increase, by £5.97 and £4.18 a month respectively. That’s quite a hike and disappointing to see after being a loyal customer for over 15 years. Might be time to shop around.

  • PcPcole44 Peter Cole (@PcPcole44) reported

    @EE So let's get this straight. The profits you make aren't used for business improvement outside of paying salaries and tax or for supporting customers. Instead you want me and the rest of your customers to pay an extra on top to help you achieve your corporate responsibility. Nice

  • WazBFC uosɯɐıןןıʍ ǝuʎɐʍ (@WazBFC) reported

    @EE your 4G signal in Burnley today is truly dog sh1t. Only noticed as my @BT (also EE now) internet has gone down at home. When’s my contract up?

  • s_wood1972 Shane Wood (@s_wood1972) reported

    @EE absolutely scandalous call ref. upgrade. Upfront fee of £600-700!!! App shows no upfront fee. UKs best network!!!! You're disgraceful, absolute rip-off merchants. See ya, custom definitely lost after that performance. #shameful