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EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 02/14/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Chester, Ruthin, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone
United KingdomUpton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LibbyBateman Libby Bateman (@LibbyBateman) reported

    @EE our mobile signal is down - can’t find anywhere to report a problem on your website! Coverage checker says no problems! CA17 4LN

  • borofergie Stephen Ferguson (@borofergie) reported

    @EE my wife has been trying to activate her new iPhone14 for a week and still hasn’t been able to. Your online logins don’t work. You customer services staff (when you eventually reach them) don’t know how to solve the problem.

  • AnnaMur35561730 Anna Murray (@AnnaMur35561730) reported

    @plugster11 @EE Three network

  • Jiella Jiella (@Jiella) reported

    @EE Hi David, as I mentioned, your team has already tried to repair my phone over the past 48 hours. Since they were not able to fix the problem, I was told I had to go to Apple in London to fix / replace it. What will be different next time?

  • sleepingswift85 Chris Atkins 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sleepingswift85) reported

    @EE reporting outage at Lydd-On-Sea, Kent.. is this due to work being carried out or is there a fault? If it is due to maintenance is there an update on when the 4G service will return?

  • mikeroebuck53 Mike Roebuck (@mikeroebuck53) reported

    @EE why have you "temporarily" turned off my data service in the middle of Leeds? Good thing I'm on WiFi.

  • Jack_R95 Jack (@Jack_R95) reported

    Absolute waste of time going with @EE in Skem hahaha the mast near ours has been down since ******* June and they still don’t know when it’s going to be fixed

  • Alan202 Alan Hesketh (@Alan202) reported

    @EE Is there a problem with the network as the 5g has just disappeared.

  • ChrisBradley2 Chris Bradley (@ChrisBradley2) reported

    @EE Thanks, Mark. I didn’t visit Halifax shop today, that was a month ago! I signed up to a cheaper BT Broadband package more guaranteed mbps. Still waiting for the router to arrive. Rang Halifax EE to be told I have to go to the shop & speak with the assistant who helped me. Poor.

  • ChrisBradley2 Chris Bradley (@ChrisBradley2) reported

    @EE A very disappointing service at Halifax Woolshop branch just now. I moved over to BT broadband from EE to save £10 pm and get guaranteed 100mbs into the house or my money back around Sept 16. Still waiting for the new router to arrive 1/2