EE

EE Outage Report in Neston, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 11/26/2025 05:20

November 26: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomChester E-mail
United KingdomMold Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomBirkenhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradletb Therese B (@Bradletb) reported

    @WeAreOpenreach @EE Apparently it is now our fault for not replying to an email that we never received, yet we got multiple messages to say the installation was happening today!!

  • RC021878 RC02 (@RC021878) reported

    @England @anthonygordon @EE Bad rat

  • james_bucknall James Bucknall (@james_bucknall) reported

    Hi @EE @bt_uk @Ofcom How is this even possible? At home, dsl broadband (extended WiFi, unbreakable and all that)! Mobile, data, WiFi calling (switches between 4g and 5g). My phone basically switches between them all and is infuriating as there is not one that just works. Help!

  • Michael57690152 Mike UTFT Armstrong (@Michael57690152) reported

    @EE I’m not getting in touch or ring you, because when I tried that on Monday I nearly got scammed by someone! So someone from you can ring me, because you have until tomorrow then I’ll cancel!

  • DickieG221362 Dickie G (@DickieG221362) reported

    @EE hi - anyway I can actually speak to a customer service agent in an account phone not able to connect via roaming

  • EventSanguines Sanguines Event Catering (@EventSanguines) reported

    @EE are charging a monthly fee of £67.99 to existing customers it is £37.99 and will not negotiate. Ironically they say they have the best network in the UK. I telephoned the call centre and they said they lost contact with the broadband dept as the line had fallen out. RIP off

  • Nufcoutsider NUFCoutsider (@Nufcoutsider) reported

    @England @anthonygordon @EE Was very good but the celebration holding a gun is simply the worst celebrations I’ve ever I have ever seen so if you can pack that in Anthony most of the fans will be pleased

  • AtherleyChris chris atherley (@AtherleyChris) reported

    @EE I have you broadband but the system is very poor, speed to main unit 500mbps, but to any device lucky if get 23mbps. Absolute waste of time having a decent speed coming in.

  • KhandiePhoto Khandie Photography (@KhandiePhoto) reported

    @ee is there a problem with your wifi in Northampton? Keeps dropping out and cant even load the app or the hub manager as it has errors

  • Michael57690152 Mike UTFT Armstrong (@Michael57690152) reported

    @EE I need to know tonight, when I’m getting my phone? Because O2, Vodafone and basically everyone else seem to have the phone in stock! So if I don’t get an answer by tomorrow morning, I’m canceling everything and will change network! Because this happens every time I upgrade