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EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Neston, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Chester, Holywell, Upton, and Ellesmere Port.

CityProblem TypeReport Time
Liverpool Total Blackout 10 days ago
Liverpool Internet 14 days ago
Liverpool Phone 15 days ago
Liverpool TV 16 days ago
Prenton E-mail 20 days ago
Liverpool Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • camryalls
    CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • illgetmecoat
    Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • scouser_alli
    Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • amyatkinson8
    Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • Rach141286
    Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • paisleymarley18
    KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesRa38747871
    James Randall esq. (@JamesRa38747871) reported

    @EE the issue is not with me, it is @ee unreasonably short notice of network coverage being 'turned off' for 4 days. will my telephone be able to call a wheelchair/mobility-scooter recovery company should I have a failure or injury whilst out and about in community?

  • JamesRa38747871
    James Randall esq. (@JamesRa38747871) reported

    @EE "Make sure you're aware.." your company give 2days notice 'network services will be unavailable for 4days': What "more details" do you need from me? Am I required to purchase a 2nd 'cellphone' from a different company to access community without risk of being stranded?

  • amandafox_86
    Amanda holly Fox (@amandafox_86) reported

    @EE network down sy9 5bb??

  • sandeeppurba
    S (@sandeeppurba) reported

    @EE I have no idea, once again you are going through planned maintenance. However the discounted issue has been there for about a month.

  • lorna_AB
    Lorna (@lorna_AB) reported

    @EE Having a lovely day off thanks. I was on the phone to upgrade this morning and unfortunately they couldn't bring your prices down to the same offers that three and O2 where offering for the Samsung s21.. 😭x

  • bluerhodfa
    Ira Theobold 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@bluerhodfa) reported

    @joolsmc @EE I had this from them yesterday, it's been going on for a good few days now. Network update: Our engineers are still fixing the problem at PA34 5PU. It should be back to normal within 2 days.

  • complainer1o1
    mr.c (@complainer1o1) reported

    @EE Yeah phone is good shame the experience of getting it through @EE has been an absolutely awful experience!!!!

  • RidgeRacer12
    RidgeRacer (@RidgeRacer12) reported

    @Mark29071823 @EE Again I’ve never had a problem with them,thanks anyway

  • Craig_Bailey41
    Craig Bailey (@Craig_Bailey41) reported

    @EE I'm trying to upgrade online and it keeps saying there's a problem when trying to display the page! It's constant no matter what link I try.

  • Mark29071823
    Mark (@Mark29071823) reported

    @BTCRobbo @EE My advise would be don't order wnything with ee they are terrible I cancelled yesterday after the worst customer service I have ever received from there Bilston store wouldn't ever go to ee