EE

EE Outage Report in Neston, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 02/26/2026 07:10

February 26: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Chester, Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Ruthin, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Marc_Arns10 Marc (@Marc_Arns10) reported

    @EE the service around this area is so shocking, every week “ we have problems in your area “ 💤

  • ehsanashraf Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported

    @EE horrific customer service. Asked for a phone to be unlocked last week as moved number away to @vodafone - Still can't use my iPhone as phone is still locked... I would never recommend EE again, I've spent hours on the phone to customer service and no luck...day 5 no phone

  • cathwongprior Catherine Prior (@cathwongprior) reported

    @EE Hi, we’ve had no broadband connection this afternoon, wondering if there’s an issue in our area?

  • Dpn76 David Nealon (@Dpn76) reported

    Last month I joined @EE who got my business broadband with @btbusinesscare and what a nightmare it’s been since The worst service I’ve ever received What a shambles of a company

  • benleegraves Ben Graves (@benleegraves) reported

    @EE I tweeted you two days ago with zero response. You have billed me for an early upgrade fee when this was meant to be free. Can you help me please!!

  • holhic 🧝🏼‍♀️ (@holhic) reported

    @EE funny that because i live by broadstairs beach and i havent had signal for 3 days

  • star_boi Ry.i.am (@star_boi) reported

    Worst service ever from the manager in @EE Old Town Street Plymouth, and general poor service since my call with EE yest to order a Home Router 2. Nobody told me I needed photo ID; which I don’t have as I’m on holiday and the store manager was extremely rude, condescending and

  • thorntonbecky1 Becky Thornton (@thorntonbecky1) reported

    @EE how can I check my credit when ringing 150 doesn't work? Thank you x

  • _tck4 kitch (@_tck4) reported

    @EE Bad customer service and ridiculous contract plans

  • NotTheBOE Not The Bank of England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NotTheBOE) reported

    @EE So ******* useless they close at 8pm even when they **** up and you cant use your phone for emergencies, sick as ****, take your business elsewhere