EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Mold, Liverpool, Birkenhead, Wallasey and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Mold |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Kevin
(@kevinspower1) reported
from
Hoylake, England
@EE Day 4 of no signal in CH62 4UE. It’s a joke.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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reg morris
(@gold123win) reported
from
Neston, England
Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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reg morris
(@gold123win) reported
from
Neston, England
@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@JoeBoe1) reported
@EE this is the second time in as many weeks now that the signal in my area has been down. I use both a dongle and an iPhone 12 mini, I rely on both for work. What is going on?! I don't pay £81 a month for this.
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Gillian McNaull
(@gillmcn01) reported
@EE I beg you to get in touch with me - I am now approaching three weeks with no land-line, no broadband, no mobile, intermittent wifi, multiple engineer call outs, no resolution. Back to work Monday and I really need this to be fixed.
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𝕊𝕢𝕦𝕒𝕥𝕤'𝕟'𝔾𝕚𝕘𝕘𝕝𝕖𝕤
(@squatsngiggles) reported
@EE Guys you should maybe rethink who you use to deliver products to customers because it could end up looking bad for your reputation too. Ordered a phone to be delivered on Tuesday, the courier then couldn't deliver it until Thursday as there was a delay and then
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Wulfen
(@Craig10257858) reported
@EE Why it it you ask people to verify before they can top up a sim ?? I’m using it for w mobile data only in a router won’t let you register as not a mobile customer either as broadband customer so left out of pocket for a SIM card that doesn’t work!!
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Amy Howell
(@AmyHowe26335919) reported
@EE Hi, I am moving to an area of slow WIFI speed. Someone has advised me that I can get a router and a SIM card to combat this and have quicker speed. How do I know if your network would work well enough for this in my area (I am currently with EE so was hoping to stay with you)
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Nicola 🌱ⓥ
(@NoojiWooji) reported
@EE This is great news! To bad you treat your employees like rubbish though.
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dman666
(@Youngblod1985) reported
@EE Yeah been doing that but such a poor service we are just going around in circles im putting it on your social media so other cab see your not the award winning provider you think you are and we are not the only ones this has happened to as your your colleagues have told me
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Natasha
(@natashaleiper) reported
@EE Have had terrible signal for the last two days. Are there any known issues in the SE26 area?
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hal 👾
(@halhod) reported
@EE where do you get off calling my prepaid number to upsell stuff to me. never do that again. i did not opt in to your marketing gunge
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Nicholas McCluskey
(@NikMcCluskey) reported
@EE I want to cancel my broadband as the contract has come to its end. Can I do this online? I can't see a way to do it through my account.