EE

EE Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 02/16/2026 07:15

February 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Chester, Ruthin, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone
United KingdomUpton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • syndex101 syndex101 (@syndex101) reported

    Having serious issues with @EE not honouring their upstream DNS caching it's really painful and a bad experience

  • HowScams HOW TO SPOT SCAMS 101 (@HowScams) reported

    @DazTheBlade1889 @EE Can you go on the scam site then send me the url link so i can take down the page and prevent others from being scam Many thanks

  • gromit118 darren jennings (@gromit118) reported

    @EE is there a problem at EX22 7SF as I have had no signal for 2 hours.thanks

  • granted24 Grant Shawn (@granted24) reported

    @EE help. Upgraded and booked in for delivery tonight and no info has been given and time slot is at an end now

  • Rickcollsports Rick Collingwood (@Rickcollsports) reported

    @EE hello? Can you respond to me so I can look into sorting this, I’m paying for a service I can’t use

  • carol_cats4 carol (@carol_cats4) reported

    @EE was thinking of upgrading my current iPhone 8 to a iPhone 12 Pro Max. Is there a trade in option to trade in my old phone to help towards the cost?

  • cassar_simmonds Anthony Cassar-Simmonds (@cassar_simmonds) reported

    Hi @EE, disappointed. After 13 years of loyalty my wife buys herself a 4g samsung watch that she was told would work with her phone but didn't. then upgraded her phone and was assured it would work. To be told by tech support it will never work together #return #badservice

  • RoshanyShahzad Roshany Shahzad (@RoshanyShahzad) reported

    @EE had the absolute worst experience upgrading to the iPhone 13 pro max and now I’ve had no text or email saying it’s been dispatched either? Can you please help?

  • chloeeliza21x Chloe Elizabeth (@chloeeliza21x) reported

    @EE I preordered my iPhone 13 pro max but I’ve got a text saying there’s a delay due to technical fault? I was guaranteed it would be here by Monday though. Can you help?

  • MHCreativesuk Max Harris (@MHCreativesuk) reported

    @EE any updates? still no notification of delivery, spoke to customer services and was told order fulfilled but still unnerving not having confirmation... also I ordered it on pre order day