EE

EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 02/25/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Chester, Ruthin, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • gold123win reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cocoshreddie Emma (@cocoshreddie) reported

    @EE morning, I'm a pay monthly mobile customer and hoping to add on broadband. I'm not moving to my new property until first week of June however when I try to buy it doesn't give me an option to order for the future. Can you advise? Thank you.

  • Khush23 Khushali Patel (@Khush23) reported

    @EE Rubbish customer service 😡🤬

  • SimonHill92 Simon Hill (@SimonHill92) reported

    @EE I bought extra 10gb data yesterday before realising I had a recurring add on. Now have 20gb extra.. Could someone help remove one of the extra 10gb please? Thanks!

  • mountainsnowdon Finlay m🇱🇺🇵🇹🇬🇧 (@mountainsnowdon) reported

    @ee data not working even though I've just topped up this month?? Fix please

  • Khush23 Khushali Patel (@Khush23) reported

    Absolutely RUBBISH customer service from @EE 🤬🤬🤬 Cut us off mid call on 3 occasions, in breach of contract and they just don’t care 🤬🤬🤬 Now left with no data on 2 lines thru no fault of our own 🤬🤬🤬

  • connor_fawcus Connor Fawcus (@connor_fawcus) reported

    @EE Had your rude executive team someone called Wendy call and clearly she needs to read your own terms and has misadvised your legal team also clearly cannot read and lack competence I have sent you DM with my contact details

  • franklingvargas Franklin Vargas Z (@franklingvargas) reported

    @EE got a new S21 Ultra, can I I sert my old Sim straight away and enjoy my 5G network service?

  • MissLSquires LaurenEmilySquires (@MissLSquires) reported

    Hi @EE we have not had mobile broadband now at all for over a week. We have repeatedly called and been told that it will be fixed within 24-48 hours and that there is a ‘known issue’. No updates, no communication, no internet!!

  • Jude_est82 Autistic Soul (@Jude_est82) reported

    @hanlpearson @EE I had one pretending to be my bank last week. They must be busy trying to catch a lot of people out at the moment. Absolutely horrible!

  • Ambo_Matt Matt W (@Ambo_Matt) reported

    @RomeoPapa60 @EE What brings you to my neck of the woods? Signal in Norfolk is terrible! We even loose signal on airwaves in places