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EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Neston, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Chester, Holywell, Upton, Ellesmere Port, and Queensferry.

CityProblem TypeReport Time
Liverpool Total Blackout 6 days ago
Liverpool Internet 10 days ago
Liverpool Phone 12 days ago
Liverpool TV 13 days ago
Prenton E-mail 16 days ago
Liverpool Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • andrewemorris
    Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • scouser_alli
    Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • 1minimad
    Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • annewillia
    💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • denni_b
    Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • scousenatalie
    scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • camryalls
    CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • Urieldesimoni
    Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • christesla
    ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Rach141286
    Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • RyanWelchUS
    Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • amyatkinson8
    Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • olliebeaman6
    Ollie (@olliebeaman6) reported

    So crazy how @EE charge £51 with an upfront cost a month for iPhone 13, yet 3 have a deal on for it to be £32 a month with no upfront cost. Hope it’s easy to cancel a phone contract. 🤭

  • ruth_mcduff
    Ruth (@ruth_mcduff) reported

    @EE trying to pick up my boyfriends new phone, arranged to have it delivered to your store in Whitney, Oxfordshire today. Just arrived and it’s closed even though all the signs say it’s open?? Can you help?

  • Hathor32563459
    Hathor (@Hathor32563459) reported

    @EE I will belive that a HUMAN reads messages, when I see PROOF of that. Besides, DM is not secure, yet you demand that personal details are sent via DM. Cue EE's usual, copy pasted 'sorry you feel that way' dismissal of a CUSTOMER.

  • Tommy_Bostock
    Tommy Bostock (@Tommy_Bostock) reported

    Received some shocking customer service from @EE over the last week, and I’m sorry to say it’s not getting better!!!

  • Buggeredifino
    Dave Reid (@Buggeredifino) reported

    @EE got disconnected on a call to Eimear in your Belfast help centre. How do I get her back? Thanks

  • villa_bhoy
    S 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇰 (@villa_bhoy) reported

    @EE Hi. Now that I'm on sim only, why is my data connection extremely slow?

  • officialnucky
    Carl (@officialnucky) reported

    @radcliffe78 @EE Yeah I'm getting issues too. I couldn't get an app to load on their 5G earlier so couldn't get my free Whopper from Burger King 😭😭

  • RaceHorseBettor
    Horse Racing Bettor (@RaceHorseBettor) reported

    @EE Groomers. Leave the kids alone. You knew it would spark outrage as you turned off the comments. Virtue signalling and bowing down to score Stonewall points as per. It sickens me to the core #WRONG

  • CyclinDave
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇿🇦 (@CyclinDave) reported

    @EE I thought your complaints team were supposed to actually listen to issues, and then offer a solution not be a completely obnoxious, indifferent and belittling experience. Ian was shockingly awful, the worst customer experience I have ever had.

  • I_Returneth
    Stephen(insert appropriate virtue signalling flag) (@I_Returneth) reported

    @EE @BAFTA Perhaps if you stopped ploughing millions into sponsoring this crap you could afford to invest in the network AND honour a contract for a year. Just a thought. 🙄