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EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 12/02/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomChester E-mail
United KingdomMold Wi-fi
United KingdomLiverpool Wi-fi

Community Discussion

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EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • gold123win reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinPurcell65 Kevin Purcell (@KevinPurcell65) reported

    @EE Then pass it on to your customer service team who have not bothered calling me back. 10 weeks waiting for installation, many missed appointments, me chasing you for updates. #NumberOneNetWork

  • evadne Evadne W. (@evadne) reported

    @EE I think this is extremely unlikely With 5 minutes of proper usage, I already filed a case via the official Network Coverage tool I spent total of 30 minutes with you folks on this site over 2 days and you just went around in circles with the script, asking me to send a DM

  • nabuchanan_ Naomi (@nabuchanan_) reported

    @EE It would be great to see this input into communities such as Uig, Isle of Lewis HS29EY where youve cut off hundreds of people who rely on the internet for 2.5 weeks & they’ve had 8 weeks of unstable network which could be putting lives at risk.

  • laurenahouse Laurena House (@laurenahouse) reported

    So many issues with my phone signal and EE promises. You are supposed to be calling me straight back??? @EE HELLO???

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported

    @EE I do that every time it goes off! The network is dreadful!

  • chrispugh_69 Chris P💙💙 (@chrispugh_69) reported

    @EE Almost impossible to get to speak to someone!. Why is the phone coverage getting worse??. We Live in Morganstown Cardiff. Which according to your coverage map should have full service including 5G.

  • swift_rachelle Rachelle Swift (@swift_rachelle) reported

    @EE - your customer service is scraping the barrel at the moment? Do you train your representatives to listen to customers or just do what they feel like?

  • onlysharpie Matt (@onlysharpie) reported

    Aaaaargh @EE why is your “award winning” coverage absolute garbage in Rushden? Cannot make phone calls without it cutting out, cannot use internet! Roll on May when I can finally ditch this network. #avoidee

  • katiem_wilkie katie wilkie 💙 (@katiem_wilkie) reported

    @EE such disappointing & frankly unacceptable service for full fibre installation. So much for the amazing deal @kevinbacon advertises. Key worker who needs to wfh now with no internet for 24hrs & potentially not fixed till 1-12! Customer service so poor- we’ve done all chasing

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.