EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Chester |
||
| Mold |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Phillips
(@benphillips1989) reported
@EE Hi - we switched our broadband service to BT back in July, why are you still debiting my bank account for our old internet service over a month later? Your sales rep told us it would be a seamless switchover, which this is not. @CorArdens
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TallieHo
(@TallieHol) reported
@EE what’s going on with your customer service. Tried to call twice to cancel a contract… 35mins waiting and no joy
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Ben Phillips
(@benphillips1989) reported
@EE Hi - we switched our broadband service to BT back in July, why are you still debiting my bank account for our old internet service over a month later? Your sales rep told us it would be a seamless switchover, which this is not. @CorArdens
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Shay Mula The Persian 🧚🏽
(@ShayDRap) reported
so @EE has that tv advert that claimed they landed some plane from someones living room with their powerful network but no one had network at Carnival KMT bare cap 🧢
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Shirlee
(@Shirlee01928) reported
@EE I have £25.00 credit on my account and want to top up the data on my mobile Wi-Fi device. It's not proceeding to the data add on page. Is there a problem. ?
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Anna8
(@annabonz8) reported
@EE Thank you Craig for the reply. However, what if a customer is happy with the present contract, does not want to upgrade to a more expensive contract? At this point do you still apply the nhs discount?
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Andrew Gardiner
(@AndyJGardiner) reported
@ee service down in area for 1.5 years. No real resolutions offered other draining your day of hours by being passed from one usless line manager to the next. Policies and service discriminatory to neurotypical customers
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DAT Computers
(@DATComputers) reported
@EE no 4G or 3G in Great Coates Grimsby so no internet connection. Occasionally 1 bar if I’m lucky, very poor, normally full signal
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Anna8
(@annabonz8) reported
@EE Thank you for the reply. However, what if a customer is happy with present contract, does not want to upgrade to something (way) more expensive? I do not think you allow this costumer to have any NHS discount.
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Liam
(@liamscfc23) reported
Called 150 from my @EE mobile yesterday, spoke to an advisor who has done fraudulent orders on my ee account to a different address, shocking customer service to fraud there own customers I will now be dealing with @gmpolice regarding this #fraud #EE #manchestereveningnews