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EE Outage Report in Neston, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 02/17/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Chester, Ruthin, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaMc93X Lisa McLauchlan (@LisaMc93X) reported

    14.4% increase in phone bill & broadband due to "inflation." If inflation rate goes down next year, will you be giving a price decrease to customers who have been loyal since you were Orange? The ones who have been given this terrible increase during a cost of living crises? @EE

  • EdwardTosh3 Edward Tosh (@EdwardTosh3) reported

    @EE Any chance your employees can call back when they say they will, that’s 4 different people now on 4 different days at 4 different times all let me down

  • RachelRalph8 Rachel Ralph (@RachelRalph8) reported

    @EE is broadband down?

  • b1uedo1phin Tanya McAspurren (@b1uedo1phin) reported

    @EE hi looking for some help with my account please.

  • PortuGeezer_ Geezer (@PortuGeezer_) reported

    @EE @bt_uk I'm having a complete nightmare with an EE customer service on the phone at the moment trying to activate my BT Sport service on my new EE sim, 45 minutes and I'm about to go mad. Is there anyone else that can help me?

  • faljoshi fal (@faljoshi) reported

    @EE I am very annoyed as I have been trying to contact customer service and kept on hold for 2hrs! this is my second try n still on hold!! I would like to find out if I will be refunded. Very frustrating and not at all good customer service!!!

  • KarenJKHart Karen JK Hart 💙 (@KarenJKHart) reported

    @EE I’ve been told on three different occasions since 20 April now that my phone will work and that the PAC has been activated. The latest was it allegedly working from 1pm today. It isn’t. I have made countless calls and a branch visit. You are taking money for no service.

  • Matsur1_san Matsuri (@Matsur1_san) reported

    @EE @NobletheFourth Fix his connection then

  • ianinsurbiton IAN IN SURBITON (@ianinsurbiton) reported

    @EE Hi, Your signal in the KT6 5 area is almost non-existant today.

  • GPedliham G. Pedliham 2 💙💗🤍💗💙🌈 (@GPedliham) reported

    @O2 Your customer service and process is frankly pathetic. @EE looking like a far better option.