EE

EE Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 11/11/2025 20:00

November 11: Problems at EE

EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Wallasey, Chester and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWallasey E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomChester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KitK74 Kit Knight ⚧️ 🏳️‍🌈 🏳️‍⚧️ (@KitK74) reported

    For the avoidance of doubt, the call handler was lovely and not at fault at all. We talked about transphobic barriers and I pointed out that this was a prime example of one! So, @EE, what are you going to do to fix this...?

  • paigestewaaartx Paige Stewart (@paigestewaaartx) reported

    Has anyone else had issues with @EE? My contract ended in July however they’ve still been charging me for the phone. So I’ve been over charged over £300 over the last 7 month but apparently that’s my problem! Their customer service is a ******* joke.

  • stephy_smky Steph (@stephy_smky) reported

    @EE after a ridiculous number of problems trying to get an upgrade I was told I’d be contacted by someone as soon as iPhones were back in stock (this was after various promises of call backs, which I did not get.) Are they back in stock?

  • clawren4 Chris Lawrence (@clawren4) reported

    @DianaVickers @EE That’s disgraceful. A horrible experience made worse. Hope you’re ok now.

  • peggypolly Clair Polson (@peggypolly) reported

    @EE I did speak to the store as I want to move to sim only and they weren’t able to give me that offer. Have requested pac code to move customer service from een when trying to upgrade was really poor.

  • lincsbirder2019 lincsbirder2019 (@lincsbirder2019) reported

    How bad is @EE customer service on Twitter messenger ? Started chat ar 15.01 it’s now 19.01 and we’re not even past the security question!! What a joke !

  • Lisa73059088 Lisa (@Lisa73059088) reported

    @EE our Internet been not working on and off for over month now

  • Lesley_kr L 🌸👱🏼‍♀️🌸 (@Lesley_kr) reported

    @RedsTheBest23 Wish @EE would. Had trouble in Store yesterday trying to speak to a masked man through a Perspex screen 🙄

  • MarkWaterson Mark Waterson (@MarkWaterson) reported

    @ryanhow123 @EE Suppose it’s hard to ring them without signal hahahah

  • KitK74 Kit Knight ⚧️ 🏳️‍🌈 🏳️‍⚧️ (@KitK74) reported

    So, @EE sent me an email me acknowledging my complaint, and deadname me in it. 🙄