EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Ruthin, Birkenhead, Flint, Chester and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Ruthin |
Phone | |
| Birkenhead |
Wi-fi | |
| Birkenhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Harries
(@Tinkabell025) reported
@EE how much longer am I going to be without service please? your website has said 8 hours all day, can you please provide an update? Wiltshire area.
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Jay Gatsby
(@JayRuthGatsby) reported
@ee Internet is down and I signed up for updates. Last update at 15:44 and nothing since. Pretty rubbish comms!
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official sd2
(@mushysmagic7) reported
@EE can you let all the EE users know why they have had no signal all weekend in longridge?Message saying it would be upto 15 hours, been 2 days now
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Lynne
(@lynne_smile) reported
@EE but appreciate your quick response and customer service online.
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Alan Travis
(@travis_bl) reported
from
Market Weighton, England
@EE Had a few issues incessantly 2/3 weeks ago. Continuously having to sign in again on wifi on phones and switch tv off and on. Kept resetting router, eventually it seemed to settle down. Same issue all afternoon so far today. Reset router 5 times so far. Tested speed 26ish?
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Lynne
(@lynne_smile) reported
@EE ok il phone because ive had good service until today instore and from yourselve onhere today
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beth chudley
(@bethchudley) reported
@wiseboy901 @EE I know, it's literally awful 😒 so fed up of having to ring every month to be refunded and being told there's apparently no issue in the area!
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Chris Ring 'Bingo'
(@Chris_A_Ring) reported
@ee Service down again in TR13 ?? !!
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James Powers🇬🇧 🇺🇲🏴
(@ItsJamesPowers) reported
@EE Which department do I need to speak to? My BT Sports Big screen isn't working, im been charged for a service that I am not receiving. 😭
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Jay Gatsby
(@JayRuthGatsby) reported
@ee can you help shed any light on what’s going on???