EE

EE Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neston, Cheshire West and Chester, England 01/17/2026 04:05

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Ruthin, Birkenhead, Flint, Chester and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomRuthin Phone
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone
United KingdomFlint Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jangar174 Jangar (@jangar174) reported

    @EE Hi EE. Can you advise if you are responsible for Orange Mobile network sites and equipment? If not do you have a contact number at all. Thanks

  • McconalogueRm Ryan Mcconalogue (@McconalogueRm) reported

    Seriously still waiting for @EE to answer my tweet 6 hr ago really wish I never took the phone now

  • __GS2__ ︎ ‘ (@__GS2__) reported

    Anyone else on @EE n their signal is ****** pony??? Mine just keeps sayin no service for a laff

  • HAO4419 H 💚 (@HAO4419) reported

    @EE hi I’ve tried to contact EE to cancel my home broadband as I traveled back home I’ve used the chat service but you only provide a virtual agent which is only responding to limited questions I’ve no Uk no. to call and you don’t provide and email for customer support..

  • HannahFlaherty1 Hannah Flaherty (@HannahFlaherty1) reported

    Been waiting on an online chatting service from @EE since 12:15 waiting to be swapped to a different department...... anytime now would be great for a reply for something I’ve been trying to sort for months 🙄

  • billyocarroll bill (@billyocarroll) reported from Manchester, England

    @EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻

  • HAO4419 H 💚 (@HAO4419) reported

    @EE hi I’ve tried to contact my EE to cancel my home broadband as I traveled back home I’ve used the chat service but you only provide a virtual agent which is only responding to limited questions I’ve no Uk no. to call and you don’t provide and email for customer support..

  • jennieredhead Jennie Rutherford (@jennieredhead) reported

    Is @EE having issues today? I've got no 4G and very very poor intermittent mobile phone signal. Not normally like this, I've switched my phone on and off and all tbr usual things they ask you to do...

  • SWANBODY SUSAN YOUNG (@SWANBODY) reported

    No service on EE, anyone else got any issues @EE

  • uripuri Fashion Twist TT (@uripuri) reported

    @EE It’s almost impossible to talk to customer service any chance of a call back?