EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Prenton, Liverpool, Birkenhead, Chester, Holywell, Upton, Ellesmere Port and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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reg morris
(@gold123win) reported
from
Neston, England
Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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Kevin
(@kevinspower1) reported
from
Hoylake, England
@EE Day 4 of no signal in CH62 4UE. It’s a joke.
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Keith
(@kd84afc) reported
@EE Awful battery life in the 12, if you buy one make sure you have a battery pack or a car charger as it won't last the day.
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Ed
(@Ed_Pritch91) reported
@afrew43 @EE @itvcorrie I never noticed Costa had gone 🙈 tho always watch on record so skip ads
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Jude
(@Judetoas) reported
I do not recommend @EE service/phones or @Apple products after a particularly poor experience of getting a new phone. Exceptionally poor communication from EE and phone arrived without headphones or charger. What a con!
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Hannah Power
(@HannahIPower) reported
So to sum up, police were great - @ZARA and @EE crap with zero empathy
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Emily
(@emily33130) reported
@EE can someone help? I have just received my new phone but it's got a few scratches on it which isn't great 🙃
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Amy
(@AmyxJean) reported
@EE I'm trying to set up my "4GEE Wifi Mini" so that I can access the profile even when I don't have the router on me. I used to be an EE phone customer so it won't let me register using my email address but it also won't let me log in. Can you help?
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LondonLeedsLiverpoo
(@steelpurlin) reported
@ee can you advise an email address for your customer service department please.
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elsine
(@elsine83238239) reported
@EE why have you not responded to my ceo email contract come to an end 3 accounts and being ripped off. The cust service also cancelled acc and it isn’t mine.
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Antoinette Sandbach
(@Sandbach) reported
So @bt_uk says I have to sign up to a 24 month contract for wireless broadband provided by @EE which has no signal to prove there is no signal when it’s completely bonkers as @Ofcom identifies it already as a site which doesn’t support voice calls! The definition of #insanity
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Emma
(@TerrierEmz) reported
@EE Thank you unless you can help me, if I take something out and it's over 11 months can I pay it off any time?