EE Outage Report in Neston, Cheshire West and Chester, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Mold, Liverpool, Birkenhead, Wallasey and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Mold |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Hemingbrough
(@joeyhemingbroug) reported
@EE ridiculous rang through twice to make account changes hold hold 30 minutes each time, get through and your representatives hang up. Absolutely disgraceful from a company who claims that customer service is important
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Anthony Robson (not so urban now)
(@urbancyclist) reported
Hi @EE do you know of any issues in the KY12 area with mobile broadband? My download speed dropped to 2Mbps early evening yesterday and is still there. Have tried usual hard reset of the router etc and the external antenna is pointing correctly…. Was supposed to be WFH today 😕
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Chris ****
(@ChrisDykeChef) reported
@EE were experiencing really poor signal and network coverage. It was the same all day yesterday. What’s going on?
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Wishiv
(@wishiv) reported
@EE absolute joke of a service, trying to call a UK landline number and it says “you’ve dialled an incorrect number”. It rings fine from any other network. Have contacted ofcom and they’ve said EE need to update their data tables because the landline number was ported recently!
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sod's lawyer
(@sodslawyer) reported
@EE Yes and that's the problem. It appears the top up can't be redeemed on my existing number. It's like being punished for loyalty.
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sod's lawyer
(@sodslawyer) reported
@EE @EE I take it this doesn't merit a response? I'm pretty annoyed as a long-standing user of your service that I've pretty much been penalised due to staying on PAYG.
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Dave74
(@Dave7438501904) reported
@aggo58 @EE @O2 I'm going the other way. O2 is awful in Wrexham these days.
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Colin Cabbage
(@colincabbage) reported
@EE When are you going to fix the mast at BA6 9LH? No mobile reception at home 100m away! It's been broken since the big storm months ago, you keep saying you need a specialist climbing team...so get one then!!! Useless service thru Plusnet from EE! FIX THE DAMN MAST!!!
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distant teacher
(@TeacherDistant) reported
@EE absolute useless customer care- transferred my number over to u- gave my number to business and business number to me- wasted 3 hours on phone ringing after various incidents connected with transfer- no resolution whatsoever and nobody seems bothered
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Amrita Thakur
(@AmritaT02814794) reported
Seriously appalling service from @EE @BT. I have now spoken to 10 different people who don't know how to get a home telephone number transferred (these 2 companies are merging). I have been passed from the sales team to the tech team and all sorts and incurring extra charges,