EE

EE Outage Report in Runcorn, Borough of Halton, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Runcorn, Borough of Halton, England 10/16/2025 14:20

October 16: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent EE outage reports came from the following cities: Chester, Liverpool, Northwich, Birkenhead, Winsford, Lowton, Warrington, Runcorn and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Total Blackout
United KingdomLiverpool Internet
United KingdomNorthwich Phone
United KingdomBirkenhead Phone
United KingdomWinsford Total Blackout
United KingdomBirkenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AnHonourMouse An Honour Mouse (@AnHonourMouse) reported

    2/2 @EE Also, I received a handset with a faulty mic, which has been replaced, and both phones have a terrible signal in many areas (maximum of two bars). Our previous phones on 4G appear superior at this point.

  • BobaFatt Bobby | DJ BobaFatt (@BobaFatt) reported

    @EE No need now, I spoke to an advisor on the phone last night. There's a general fault in the area that's not shown on your site. Possibly no home internet all weekend. It would be helpful if your website accurately reflected the info correctly tho, when numerous people flag issues.

  • _Marc_74 Marc (@_Marc_74) reported

    @EE just found out the inlaws used their phone abroad to ring home. each connection attempt was too bad and crackly to use so they disconnected in 30-40seconds.. charged £2.50 each time they did this. total cost was around extra £30 on my bill.. grrrrr

  • DrinGONatoR DrinGONatoR (@DrinGONatoR) reported

    @EE Hey EE, noticed issues with signal in BL2 area any update?

  • salzeebar Sally C (@salzeebar) reported

    @EE Trying to contact you from US because text/calls not working despite everything looking like it's enabled etc. Can I get to a live chat anywhere? Have tried logging into account and there's nothing?

  • Masai_Williams Mass Eye (@Masai_Williams) reported

    @EE UK best mobile network my neck trying to give me Edge in 1 of the biggest cities in England yeah. Not even 4G or 3G but Edge you know. And still yet to come back to me after an Agent telling me I can upgrade for £80 despite my being offered a Fee Free upgrade and qualifying!

  • DrJaybeee @DrJaybeee (@DrJaybeee) reported

    @EE Awful internet speed today in SA45. Three bars but less than 1mb speed. Unusable. Sort it out!!!

  • simonwilliamsfd Simon Williams (@simonwilliamsfd) reported

    @EE Is your broadband network still experiencing problems in Dudley?

  • thooper50 Terry Hooper (@thooper50) reported

    @EE been informed that if I upgrade to full fibre max 500 then I’m unable to keep my landline and have to find another provider for this service? Is someone able to confirm - mixed messages with options of digital phone add-on available? I need to keep my landline number..

  • Sasha_saffron #LapisLazuli (@Sasha_saffron) reported

    @EE Was due an upgrade last year, never received a text to remind 45 days where i could upgrade on my ANYTIME plan. So, tried to upgrade, they wanted the phone back and £300, told me to come back in Aug. So much for the ANYTIME plan. Disgrace.