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EE Outage Report in Runcorn, Borough of Halton, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Runcorn come from postal codes WA7 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Runcorn, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Liverpool, Northwich, Winsford, Birkenhead, St Helens, Chester, Ellesmere Port, and Leigh.

CityProblem TypeReport Time
Warrington Phone 3 days ago
Warrington Internet 3 days ago
Runcorn Phone 3 days ago
Liverpool Total Blackout 8 days ago
Liverpool Internet 12 days ago
Liverpool Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • formby1972
    Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

  • Miss_P_76
    Sarah Preston (@Miss_P_76) reported from Birkenhead, England

    @EE one bar and no service alternating all day! 😔 not ideal when I’m recovering from surgery and can’t even make/receive a call to let people know I’m ok! 😡

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Northwich, England

    Why does it take SO LONG to change an @EE account from a full one to a SIM only. Been here nearly half an hour. Terrible service.

  • xellagarner
    Ella Garner ♡ (@xellagarner) reported from Ellesmere Port, England

    sick @EE and the awful service

  • Sarahsgracesmum
    Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England

    @EE 8 years a customer. £119 to upgrade to aim only in last few months of contract Won't be a customer much longer #loyaltymeansnothing

  • WordsFromLiam
    Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • WesleyD17061721
    Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Northwich, England

    @EE Seeing as the phone is out of contract, your service stinks and you can’t give a signal in large parts of Cheshire, I think it’s time to take my business elsewhere. I will be calling 150 to cancel completely later today.

  • _JSpill
    Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England

    @EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!

  • WirralLiverpool
    Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • Gapa78
    Gareth78 (@Gapa78) reported from Birkenhead, England

    @EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer

  • 305WA12
    WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • LukeAttwood2
    Luke Attwood (@LukeAttwood2) reported from Widnes, England

    @MrGayGrimReaper @EE I think it's a problem their end....

  • Sunmagicyachts
    Brian Dixon (@Sunmagicyachts) reported from Warrington, England

    @EE just had a small issue and spoke with Catherine in Ireland. She credited my account for the inconvenience. Absolutely brilliant customer service. In stark contrast to @SkyUK who don’t care. Thanks.

  • JackBirtley
    Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • Rach_Barrett
    Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • PaulWellmanuk
    Paul Wellman (@PaulWellmanuk) reported from Aintree Village, England

    @EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!

  • PrawnCufflinks
    Prawn Cufflinks (Louise) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@PrawnCufflinks) reported from Seaforth, England

    @picturepositive @EE Years ago, when I was in a similar situation and struggling, a @BritishGasHelp employee actually laughed at me down the phone. I complained, they traced the recording and gave him an absolute bollocking. But I've never forgiven them to this day. Make sure you follow this up.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lukepowditch
    Luke Powditch (@lukepowditch) reported

    @EE Why would I speak to your technical services when your company are the ones telling me of problems in my area 3 times this week awful service

  • Mikeroyce34
    #AlyssaMilanoIsaLie #M4A #GND (@Mikeroyce34) reported

    @Naughty_Dog @BAFTAGames @EE Without spoiling anything, half your game is garbage

  • Lukecrocker11
    Lukecrocker1 (@Lukecrocker11) reported

    @EE so either u treat both old and new customers the same or I will leave

  • Lukecrocker11
    Lukecrocker1 (@Lukecrocker11) reported

    @EE I'm not at all happy if I wanted to sign up to ee I could get 40gb for 37.60 with a Samsung s21 but as im already a customer I can't so not happy

  • Cross7Mark
    crossy (@Cross7Mark) reported

    @EE is there problems with your app and website at present as I cannot log in on either my ipad or android phone and on the Web...?? #DataCheck #CannotLogIn #HelpMe

  • Lukecrocker11
    Lukecrocker1 (@Lukecrocker11) reported

    @EE No I wanted to upgrade to Samsung s21 I tried as a new customer it let me sign up to 40gb for 37.60 but as I'm already with u I can't get that one

  • CameronwMMA
    Cameron Wilson (@CameronwMMA) reported

    @EE Not for me and after the way your rep spoke to my girlfriend saying about Universal pay asking "Well there must be a reason they've not paid. If you can't pay it will be handed to debt collectors" so forgive me for saying this but she's not interested in help now👍 scum

  • rozendantz
    Rozendantz (@rozendantz) reported

    @EE Too bad your sign up process and customer service absolutely suck.

  • ManiacMaver
    Unanimous (@ManiacMaver) reported

    @EE Hey, I've had an email about payment failing. I've changed network and assumed everything was paid off as you paid money into my bank account.. Can you check?

  • Nikki23856781
    Nikki (@Nikki23856781) reported

    @EE They said they aren’t aware of any issues. But I have been trying since Thursday. The bank are holding my money as it goes into pending payment. And my bill will be overdue tomorrow. What do I do!?