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EE outages and service status in Stourport-on-Severn, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Stourport-on-Severn, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Phone, and Internet.
  • The most recent signal from this area was received Apr 17, 6:06 AM GMT+1.
  • 36% Wi-fi (36%)
  • 29% Phone (29%)
  • 21% Internet (21%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stourport-on-Severn, England

The most recent EE outage reports came from the following cities: Oldbury, Bromsgrove, Worcester, Hartlebury, Kidderminster, Dudley, and Kingswinford.

CityProblem TypeReport Time
Oldbury Phone 5 days ago
Bromsgrove Internet 7 days ago
Worcester E-mail 7 days ago
Bromsgrove Phone 7 days ago
Hartlebury Phone 7 days ago
Oldbury Wi-fi 16 days ago

Nearby cities with recent reports

Bromsgrove

2 recent signals

7 days ago
Oldbury

1 recent signals

5 days ago
Worcester

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • goodzorr
    Alex 🦁 (@goodzorr) reported from Worcestershire, England

    @EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • bmann2801
    Robert Mann (@bmann2801) reported from Worcestershire, England

    Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • NatalieJ_Slater
    Natalie Slater (@NatalieJ_Slater) reported from Worcestershire, England

    @Matthew44563383 @EE Also true, it's when I or the person I'm phoning doesn't have Wi-Fi! Tbh I never expected it to be an issue... live and learn I guess!!

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • Mrmagistar_MUFC
    Liam Ames (@Mrmagistar_MUFC) reported from Worcestershire, England

    @EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • benjamincutting
    Benjamin Cutting (@benjamincutting) reported from Cleobury Mortimer, England

    @EE I have to reset my network settings once a day with you guys. It’s not ideal at all.

  • alisondhunt
    Ali Hunt (@alisondhunt) reported from Worcestershire, England

    @EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

  • simon_beamish
    Simon Beamish (@simon_beamish) reported from Worcestershire, England

    Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

  • theblackstrat
    swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • richthorndike
    Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fiercebadger64
    fiercebadger64 (@fiercebadger64) reported

    @EE i will post my number here unless u offer a proper solution

  • palmerzan587
    James (@palmerzan587) reported

    @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

  • raphy_lawren
    LR (@raphy_lawren) reported

    @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

  • ach59
    Photo man (@ach59) reported

    @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

  • Paul_Bennett23
    Paul Bennett (@Paul_Bennett23) reported

    How in 2026, where you can make bloody near on perfect videos of a chinchilla eating an elephant can I not get signal on my phone in london? Make it make sense @EE

  • Danixkshb
    Dani (@Danixkshb) reported

    @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

  • Kenguin34
    Kenguin (@Kenguin34) reported

    @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

  • HDP1995
    HP (@HDP1995) reported

    @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat