EE Outage Report in Stourport-on-Severn, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Worcester, Wordsley, Dudley, Kidderminster, Rowley Regis and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Alex 🦁
(@goodzorr) reported
from
Worcestershire, England
@EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?
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Robert Mann
(@bmann2801) reported
from
Worcestershire, England
Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HannahJo
(@hannahjomusic1) reported
@EE awful service and no assistance
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LesleyHawkins2
(@lesley675t) reported
@EE Exceptionally disappointed in your customer service today. Your complaints team were not even interested in checking with the store concerned. No chance of any learning from my complaint/feedback. Far too departmentalised and defensive. Very poor attitudes. Shame on you.
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nrg
(@nrg23900340) reported
@EE diabolical service, wasted around 3 hours now with no reply on Twitter for over 45minutes and calls being disconnected. I will be reporting you to ofcom. Threatening to pass me to a debt collector but cannot resolve an issue where you decided I needed 10x data at 2x cost
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Katie Peck (Brackenbury)
(@KatieBrack1985) reported
@EE home Internet is shocking and cannot get hold of anyone!!! Great service for that I pay a month..... NOT 😡
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Jessie Hallett
(@jesssiehallett) reported
@EE no chat / email options for help. I just need an order confirmation re sent please as updated my email address
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♥★:-)...Ruth...(-:★♥
(@ruthusbennett) reported
@EE Where do I, and others like me struggling but needing communication find support. In this last year when I’ve struggled you cut me off and was unable to find support in crisis. @macmillancancer
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Lee Pilsworth
(@LeetheBlonde) reported
@EE so at a time when the country is about to hit a horrid time with the cost of living going you announce that your hiking bills in line with cpi and an additional 3.9% is disgraceful...a £53 contract going up by £5 is shocking #lastcontractihave
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Ian Henshaw
(@ianhenshaw1983) reported
@EE Poor advertising lol basically saying its fast in one city
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Maxeen Renton
(@Maxeen_R) reported
@EE Hi, thanks for the reply. I feel like you've misunderstood the issue, maybe I wasn't clear enough. I'm supposed to have 10GB, that's what I pay for on my contract, but EE have only given me 6GB. I upgraded & switched contracts last month. Thanks
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minimaddii 🏴🏴
(@minimaddiiTTV) reported
So my new @EE broadband still doesn't work even after they texted me and said "it's up and running"... I work from home. In these times where people are working from home it's vital to have access to the Internet. They better get someone out to have a look TODAY