EE Outage Report in Stourport-on-Severn, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent EE outage reports came from the following cities: Birmingham, Brierley Hill, Oldbury, Dudley, Worcester, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Alex 🦁
(@goodzorr) reported
from
Worcestershire, England
@EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?
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Liam Ames
(@Mrmagistar_MUFC) reported
from
Worcestershire, England
@EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Wood 💜
(@woodsharp) reported
@EE could someone explain why my bill is increasing by 14.4% in March when inflation is predicted to fall? Yours sincerely a very p***ed off loyal customer & why it says its CPI inflation rate PLUS 3.9%?? Another company who has mad big profits #CostOfLivingCrises
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Daran
(@LoyalRoyalDaz) reported
@EE 19 years i have been an EE, Origionally Orange, customer. 2 phones, was 3 until my son passed away, and today you pull this stunt. It wont be 20 i can assure you.
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Kelly Anne Thomson
(@Kelly270188) reported
@MartinSLewis Where do I stand if @EE store Telford told me to go to @Apple to fix a hardware problem as they couldn’t and they would refund me? Only now to be in dispute as no one wants to refund the £169? I’m in my contract warranty until September 2023
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John Henderson
(@westrowhendo) reported
@EE 5G has to be the answer to rural connectivity. We were, allegedly, connected to fibre broadband in 2019 and the cables lasted 2 weeks before they were blown down, because they were threaded through trees. 4 weeks to be repaired only to come down 2 weeks later. We stayed with 4G.
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Ninzolow
(@Ninzolow) reported
@Ofcom Long overdue. You should never be able to agree a contract and then just months later it goes up by 14% - @EE and @virginmedia are prime examples of this. Free license to fleece customers.
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Xariz
(@sakura_xariz) reported
@EE I have updated your app and it no longer works!! I am trying to get in touch with your online chat as I have an issue but am totally stuck 😡 please assist!
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ben deakin
(@bendeakin1984) reported
@EE Can you do something about the signal in Cw2? The 4g signal is crap, never mind 5g
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CHRISTINE WILLIAMS
(@POULTONGIRL) reported
@EE Also I ve tried to cancel my roam further pass this morning but there was a system issue so I’ve just tried to cancel it again as it renews today and it’s now showing on my bill for another month!
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Jonathan
(@jonnyperry85) reported
@EE Can i ask that you check out areas where your rolling out the 5g service because 2 or 3 areas i go to say i have full 5g signal but it actually doesn’t work at all until it drops back to 4g.
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Nelsy Tubes - 💕🇺🇦
(@AshleyButterfi5) reported
@EE I wouldn't bother with this company - my mobile network does not work in my home - they basically told me to put up with it - I can only get a signal near my kitchen window - complaint sent to The Ombudsman.