EE outages and service status in Stourport-on-Severn, England

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourport-on-Severn, England

The most recent EE outage reports came from the following cities: Droitwich, Dudley, Worcester, and Oldbury.

City	Problem Type	Report Time
Droitwich	Wi-fi	3 days ago
Dudley	Internet	15 days ago
Dudley	Phone	19 days ago
Dudley	Internet	30 days ago
Dudley	Phone	1 month ago
Dudley	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

• 
  Keith Cartwright (@keith291) reported 7 seconds ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  R Joberns (@rjoberns) reported 1 minute ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Richard Thorndike (@richthorndike) reported 3 minutes ago from Stoke, England

  I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

• 
  Mags Winthrop (@MagsWinthrop) reported 8 minutes ago from Dudley, England

  @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

• 
  Benjamin Cutting (@benjamincutting) reported 12 minutes ago from Cleobury Mortimer, England

  @EE I have to reset my network settings once a day with you guys. It’s not ideal at all.

• 
  Ben Franklin. (@benavfcfranklin) reported 12 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  Keith Cartwright (@keith291) reported 14 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Michael de Groot (@stayingaliveuk) reported 14 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Guy (@gukea) reported 20 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Liam Ames (@Mrmagistar_MUFC) reported 26 minutes ago from Worcestershire, England

  @EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

• 
  Chris Seaman (@cseaman1975) reported 26 minutes ago from Stourport-on-Severn, England

  @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

• 
  Dan Slee (@danslee) reported 28 minutes ago from Worcestershire, England

  If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

• 
  Actor David Edgar (@David_Edgar) reported 33 minutes ago from Worcestershire, England

  @EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.

• 
  Deano (@DeanPeasley) reported 36 minutes ago from Dudley, England

  When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

• 
  Chris Seaman (@cseaman1975) reported 47 minutes ago from Stourport-on-Severn, England

  @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

• 
  Simon Beamish (@simon_beamish) reported 54 minutes ago from Worcestershire, England

  Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

• 
  R Joberns (@rjoberns) reported 57 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Ali Hunt (@alisondhunt) reported 58 minutes ago from Worcestershire, England

  @EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.

• 
  R Joberns (@rjoberns) reported 59 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Neil (@Mr_neil_c) reported 60 minutes ago from Dudley, England

  @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jambags (@jambags) reported 2 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  darren styles (@darrenjstyles) reported 5 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 7 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Sharne Hawkins (@sharnehawkins) reported 9 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  BamBamMK2 (@Williams91898) reported 9 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  WaveyDavey001 (@WaveyDavey001) reported 9 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  DftguyUK (@BigGayDanxx) reported 12 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Gareth Owen (@gjo2405) reported 15 minutes ago

  @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

• 
  clearaswater (@samebothsides) reported 17 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Stephen Goodair (@stevegoodair) reported 19 minutes ago

  @EE your broadband is down Has been all night