EE outages and service status in Stourport-on-Severn, England

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourport-on-Severn, England

The most recent EE outage reports came from the following cities: Stourbridge, Dudley, and Droitwich.

City	Problem Type	Report Time
Stourbridge	Phone	2 hours ago
Dudley	Phone	1 month ago
Dudley	Internet	1 month ago
Droitwich	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

• 
  Robert Mann (@bmann2801) reported 3 minutes ago from Worcestershire, England

  Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

• 
  june baby (@harvey_khela) reported 7 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  Guy (@gukea) reported 13 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  R Joberns (@rjoberns) reported 15 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Benjamin Cutting (@benjamincutting) reported 15 minutes ago from Cleobury Mortimer, England

  @EE I have to reset my network settings once a day with you guys. It’s not ideal at all.

• 
  Andrew Jones (@andyjuk) reported 16 minutes ago from Worcestershire, England

  @EE your voice and data coverage in Worcester is diabolical. The number of times I have full 4g signal but no data and either disconnects or atrocious call quality is ridiculous. It’s like a daily occurrence.

• 
  Neil (@Mr_neil_c) reported 22 minutes ago from Dudley, England

  @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

• 
  R Joberns (@rjoberns) reported 25 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  gort (@andygorton63) reported 28 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Dan Slee (@danslee) reported 29 minutes ago from Worcestershire, England

  If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

• 
  Simon Beamish (@simon_beamish) reported 31 minutes ago from Worcestershire, England

  Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

• 
  Natalie Slater (@NatalieJ_Slater) reported 43 minutes ago from Worcestershire, England

  @Matthew44563383 @EE Also true, it's when I or the person I'm phoning doesn't have Wi-Fi! Tbh I never expected it to be an issue... live and learn I guess!!

• 
  David Hopkinson (@davehoppy66) reported 44 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  R Joberns (@rjoberns) reported 45 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Mags Winthrop (@MagsWinthrop) reported 48 minutes ago from Dudley, England

  @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

• 
  Actor David Edgar (@David_Edgar) reported 54 minutes ago from Worcestershire, England

  @EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.

• 
  Michael de Groot (@stayingaliveuk) reported 54 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Ali Hunt (@alisondhunt) reported 58 minutes ago from Worcestershire, England

  @EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.

• 
  Richard Thorndike (@richthorndike) reported 60 minutes ago from Stoke, England

  I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

• 
  Chris Seaman (@cseaman1975) reported 60 minutes ago from Stourport-on-Severn, England

  @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Dance (@dance_barry) reported 3 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  jellybean1976 (@jellybean_7676) reported 3 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

• 
  mṽsh (@shikariunite) reported 9 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Jade ˚ ༘♡ (@missjadecx) reported 11 minutes ago

  @EE can you help me please. I have been trying to get on your live chat for ages and I can’t get through and I can’t call. This is urgent….

• 
  Mr Gray (@Monetization26) reported 15 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom

• 
  alison (@aliham84) reported 16 minutes ago

  Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE

• 
  John (@j199024) reported 18 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

• 
  blueShrew (@totfinsol) reported 21 minutes ago

  @EE Gonna cost me £££££ maybe £20 to get a service you should provide for your customers who maybe just in this type of situation.

• 
  Martin Elliker (@MartinElliker) reported 23 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 26 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.