EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestwick, South Ayrshire, Scotland 11/19/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent EE outage reports came from the following cities: Ayr and Galston.

Loading map, please wait...
City Problem Type Report Time
United KingdomAyr Phone
United KingdomGalston Phone
United KingdomGalston Phone
United KingdomKilmarnock Internet
United KingdomIrvine TV
United KingdomIrvine Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • amberplustwo_ Amber Louise (@amberplustwo_) reported from Galston, Scotland

    Honestly @EE have by far the worst customer service of mobile phone companies.

  • JDgawa1 JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • CoombsieUK Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

  • ang_rowe Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • allieallie21 alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • noodles46670026 Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • shugster_81 Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • CookieMunnster Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • hammycfc Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported from Irvine, Scotland

    @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfoftheG Rowan Buchanan-Brown, the Fully Vaccinated (@WolfoftheG) reported

    @EE No it's still not working when I go onto EE for top up it says "additional payer authentication required" and I've heard the EE website has been down what's going on

  • complainer1o1 mr.c (@complainer1o1) reported

    @EE Yeah phone is good shame the experience of getting it through @EE has been an absolutely awful experience!!!!

  • sandeeppurba S (@sandeeppurba) reported

    @EE Tested again via mobile app. Plan is £72 but is down to £62 due to price cut. If I select offer and go to the basket. It shoots back upto £72 again. I believe it does this as I have family and friends discount added to my account?

  • FosterRoisin Roisin Foster (@FosterRoisin) reported

    @EE I hear Samsung has the most appalling customer service

  • JennyOneill85 Jenny O'Neill (@JennyOneill85) reported

    @EE why do you continue to write to me and call me using my ex husbands name 6 months after it was transferred in to my name? My complaint was closed.

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • ajhdock Alex Haydock (@ajhdock) reported

    @neil_neilzone @andrewjskatz @EE Ah, how I wish I had your useful advice when Virgin Business did the same thing to me! They disconnect the phone service as soon as any direct debit fails. No prizes for guessing the only way they’ll accept payment to clear it up…

  • SportAnalysisUk PerformanceAnalysis ❁ (@SportAnalysisUk) reported

    Gotta love @EE network been down for days the last three months straight. Due to essential maintenance work in my area. Why am I paying 50 pound a month for this. Where's the discounts for the constant downtime every month ? Sort it out , it's ****

  • FlyingDogWalker Kat (@FlyingDogWalker) reported

    @EE is there a way to contact the head of customer service in Darlo? The guy I spoke to yesterday and today, to get a new pixel 🙌 was an absolute pleasure to deal with, and I'd like to pop a little email to management to let them know, is this possible?

  • sandeeppurba S (@sandeeppurba) reported

    @EE I have no idea, once again you are going through planned maintenance. However the discounted issue has been there for about a month.