EE outages and service status in Prestwick, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestwick, Scotland

The most recent EE outage reports came from the following cities: Stevenston, Galston, Ardrossan, Kilmarnock, and Dalmellington.

City	Problem Type	Report Time
Stevenston	Phone	27 days ago
Galston	Internet	29 days ago
Ardrossan	TV	1 month ago
Kilmarnock	Phone	1 month ago
Galston	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Angela Rowe (@ang_rowe) reported 14 minutes ago from Coylton, Scotland

  Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

• 
  JD (@JDgawa1) reported 24 minutes ago from Kilwinning, Scotland

  @EE hi is your website and app experiencing issues atm cant seem to get on?

• 
  Max (@Maxywalton) reported 34 minutes ago from Ayrshire, Scotland

  @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

• 
  Hugh English (@shugster_81) reported 38 minutes ago from Crosshouse, Scotland

  Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

• 
  Noods85 (@noodles46670026) reported 40 minutes ago from Kilmarnock, Scotland

  Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

• 
  Ross 🧔🏻 (@CookieMunnster) reported 40 minutes ago from Kilmarnock, Scotland

  Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

• 
  alison brown (@allieallie21) reported 40 minutes ago from Kilmarnock, Scotland

  Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

• 
  Dave Allan (@DavesInbox) reported 43 minutes ago from Ayrshire, Scotland

  @EE ur customer service has spun me a web of lies. How do i complain

• 
  Chris Coombs (@CoombsieUK) reported 43 minutes ago from Kilwinning, Scotland

  @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

• 
  Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported 44 minutes ago from Irvine, Scotland

  @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

• 
  Max (@Maxywalton) reported 53 minutes ago from Ayrshire, Scotland

  @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

• 
  Amber Louise (@amberplustwo_) reported 59 minutes ago from Galston, Scotland

  Honestly @EE have by far the worst customer service of mobile phone companies.

• 
  Sam Lawrie (@SamLawrie90) reported 59 minutes ago from Ayrshire, Scotland

  Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne Jirsch (@AnneJirsch) reported 5 minutes ago

  @SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.

• 
  Thomas O'Duffy (@ThomasODuffy) reported 8 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  LifesTooShort (@HappyDa63374790) reported 19 minutes ago

  @MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.

• 
  tim davis (@timdavis87) reported 20 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  ⚫️ ElleQat (@BaroqueChic) reported 20 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Sebastiian Georg 🐎🤠✈️❤️‍🔥 (@SebastianGeorg_) reported 21 minutes ago

  Big @EE website down. Kmt

• 
  Cathy Joslin (@CathyJoslin) reported 27 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  HB79 (@blenchy79) reported 28 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  Ian Wardell (@ian_wardell) reported 31 minutes ago

  @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!

• 
  Karen Reid (@Karenreid24) reported 31 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.