EE Outage Report in Prestwick, South Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Noods85
(@noodles46670026) reported
from
Kilmarnock, Scotland
Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.
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Ross 🧔🏻
(@CookieMunnster) reported
from
Kilmarnock, Scotland
Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.
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Hugh English
(@shugster_81) reported
from
Crosshouse, Scotland
Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined
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Angela Rowe
(@ang_rowe) reported
from
Coylton, Scotland
Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳
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JD
(@JDgawa1) reported
from
Kilwinning, Scotland
@EE hi is your website and app experiencing issues atm cant seem to get on?
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alison brown
(@allieallie21) reported
from
Kilmarnock, Scotland
Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@EE ur customer service has spun me a web of lies. How do i complain
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Compass ProDrive
(@CProDriveMedia) reported
@EE Shame your customer service or ability to answer your phones in less than 45 minutes then be able to rectify your mistakes in less than 5 calls. isn’t up to scratch. EE and customer service doesn’t go hand in hand regrettably.
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Adam Ramsey
(@Magpie_F1) reported
@EE Is there an issue with Wifi calling at the moment? I haven't been able to make or receive a call all day over wifi and live in a signal blackspot. Any advice would be appreciated!
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MPayne 💙
(@Payno04) reported
I've had amazing coverage on @EE for years & have loved being with them. Even convinced my wife to join. Currently, I can hardly get signal anywhere & this has been going on for last 3-4 months in many places. A phone call to EE & a visit to our local shop hasn't resolved it! #EE
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Disco Never Died
(@DiscoInsolence) reported
@EE hello. Any idea why I've not been receiving the texts my partner sends who is also on your network? I've only had one reply come through in a week (this evening). And then the next reply didn't. Couldn't even call her at lunchtime today as there were signal problems too.
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Gwil Evans
(@Benly125) reported
@EE Working again now. I uninstalled and reinstalled the app (again). Seems to need doing often. Google play should be updating the app automatically anyway. I'm not having a problem with any other apps.
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Simon
(@jaygsy) reported
@EE Yes you need to invest in some more staff to answer the phone’s terrible wait times over the last few days over 30 mins on one call
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@EE There is a case open and I’d rather do this in public so everyone can see how bad you network is ?
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Laura Garibbo
(@LauraGaribbo) reported
@VodafoneUK any ideas when you'll be sending out my husband's upgrade handset please? He's been waiting 18 days now. And online chat says you have problems with @DPDgroup_news consistently. Should I be regretting joining you? @EE didn't treat customers like this
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DaftVader
(@Costa_Gravaris) reported
@EE Seems as though it's all back now. Spoke to customer service who mentioned it was being worked on. So all good. Thanks.
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Andrew Costello
(@LasagnaFor0ne) reported
@EE It did work about an hour later but not great that so many integral services seem to go down so frequently as it seems every other month this crops up. Thanks for the reply and hopefully that’s the last one for a while 🤞