EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestwick, South Ayrshire, Scotland 01/13/2026 12:40

January 13: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent EE outage reports came from the following cities: Ayr.

Loading map, please wait...
City Problem Type Report Time
United KingdomAyr Phone
United KingdomAyr Phone
United KingdomGalston Phone
United KingdomGalston Phone
United KingdomKilmarnock Internet
United KingdomIrvine TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • CookieMunnster Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • ang_rowe Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • JDgawa1 JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • noodles46670026 Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • allieallie21 alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Fazza_BayBay Karl Farrell (@Fazza_BayBay) reported

    well after 10 plus years I'll be leaving @EE. Zero care for long term members when I've been offered an incredible deal by @SkyHelpTeam. Awful customer service.

  • higgy1984 Darren Higgins (@higgy1984) reported

    @EE Ive been on the phone to your customer services & they are looking into it for me.

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @EE @Ofcom @financialombuds we executive complaints department have my complaint and advised they would call me back to resolve. I’ve been waiting and still no callback received. I’ve poor customer service and a very negative customer experience. 👎

  • ami_dda Ami (@ami_dda) reported

    @cosmicpragency @EE Nope. Although I found out it’s not just me so there’s definitely some signal issue in my area. Would be nice to get some confirmation from EE.

  • reubenalghali Reuben Alghali (@reubenalghali) reported

    @EE your 5G/4G/3G mobile service has been down in Brixton SW9 since Saturday, only in a specific area, roughly a square mile. Can you investigate?

  • JurgenPls MyWifeSheDie (@JurgenPls) reported

    @ThisCuntHere Looks like a local outage but we've had nothing but problems lately. I've just upgraded to unlimited data with @EE to actually function. £25 extra I don't really want to spend but can't afford not to 🥲

  • ami_dda Ami (@ami_dda) reported

    @cosmicpragency @EE I’ve also figured out how far I need to go from my house to get data signal lol.

  • _Blow15 Blow (@_Blow15) reported

    @EE Just a bit confused as to why it’s always just the customer who suffers? Seems a bit… odd.

  • _Blow15 Blow (@_Blow15) reported

    @EE But I ordered it when it was showing 24hr dispatch. How can you advertise one thing and then not fulfil it, and yet it’s only me who has to suffer? Not a sniff of compensation or customer service good will.

  • darlingchandra chandu_reddy_k (@darlingchandra) reported

    @EE hi yesterday I’ve taken E sim and now I see no network on my mobile. Worst service by ee I can say. No help from customer executive when chat from mobile. Can anyone of you pls help me with the issue?