EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestwick, South Ayrshire, Scotland 12/05/2025 08:45

December 05: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • shugster_81 Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • CoombsieUK Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

  • ang_rowe Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • CookieMunnster Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • allieallie21 alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • noodles46670026 Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • JDgawa1 JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StevePPhotos Stephen Philpot (@StevePPhotos) reported

    @EE it’s there a problem with 5G in London as noticed last few days no 5G

  • seernevets Steven 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@seernevets) reported

    @EE any known issues with your broadband this evening? South Wales area. Complete shut off

  • NickJon35088102 Nick Jones (@NickJon35088102) reported from Andoversford, England

    Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

  • RussJMac Russ Macdonald (@RussJMac) reported

    @EE complaint #16857142 EE network down in KT27LN causing a child safeguarding issue. Only way to contact disabled child is use second SIM with Vodafone. EE customer services will not unlock my phone to facilitate this putting child at risk! # poor customer service

  • garyprc GaryPrc (@garyprc) reported

    @EE just had the worst experience using your Live chat! Didn’t get to solve my initial query. No wonder you don’t let people email you anymore. Disappointed to say the least!

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported

    @Trottsky227 @EE It’s awful. They giving you a callback too?

  • MountParnassus Mount Parnassus (@MountParnassus) reported

    @EE Well, it's been 8 weeks now and 3 missed appointments by @BTOpenreach1 - never thought it would be this difficult. Still not connected but now I have an account handler which I suppose is a step forward. Next review in the 9th week.

  • tweetsfromben Ben Isaacs (@tweetsfromben) reported

    @EE OK, that's interesting and suggests the problem is elsewhere. In general the call recording apps for iOS are… a bit shady

  • pompeyhedge ed francis (@pompeyhedge) reported

    @cr10123 @EE If you live in South London Vodafone's 5G is awful, rarely works and 4G speeds are dial up speeds. Hundreds of people have complained abd they've done nothing.

  • Ignisdean Dean Matthews (@Ignisdean) reported

    @EE What's going on with your Signal just later, past few months have been terrible..I'm Sim only and never had this hassle when I had a Phone and sim with you..Am I being penalised somewhere with rubbish service?