EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestwick, South Ayrshire, Scotland 11/28/2025 06:05

November 28: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent EE outage reports came from the following cities: Ayr.

Loading map, please wait...
City Problem Type Report Time
United KingdomAyr Phone
United KingdomGalston Phone
United KingdomGalston Phone
United KingdomKilmarnock Internet
United KingdomIrvine TV
United KingdomIrvine Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • CookieMunnster Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • ang_rowe Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • allieallie21 alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • noodles46670026 Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • hammycfc Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported from Irvine, Scotland

    @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

  • amberplustwo_ Amber Louise (@amberplustwo_) reported from Galston, Scotland

    Honestly @EE have by far the worst customer service of mobile phone companies.

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • SamLawrie90 Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland

    Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

  • JDgawa1 JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • shugster_81 Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • CoombsieUK Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • buttsy1972 John Butterworth (@buttsy1972) reported

    @EE Yes it was. Previous version SE to iPhone 13. Daughter had an SE and transferring to latest SE and no issues with time, WhatsApp or passwords not transferring.

  • thooper50 Terry Hooper (@thooper50) reported

    @EE been informed that if I upgrade to full fibre max 500 then I’m unable to keep my landline and have to find another provider for this service? Is someone able to confirm - mixed messages with options of digital phone add-on available? I need to keep my landline number..

  • BillC1979 William crossley (@BillC1979) reported

    @EE Hello. I can’t receive call or text messages on my Phone as I need a new SIM Card. I’ve tried to download an eSIM. But it will only send me the Activation PIN via a Text message. Please help me with this matter?

  • _fadgie_ Chri55 McFadyen 🏆 (@_fadgie_) reported

    @EE No, it's happening at home, IV54 8YH, likely signal coming from Attadale site

  • JonStGB Jon Stevenson (@JonStGB) reported

    @EE That doesn't work. Just to confirm - I called 150 and pressed the first number (1) which is to top up - after pressing that, pressing the second number (1) asks me to set up a pin code and is continuing the top up process.

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

  • chnry97 AVOID EE. (@chnry97) reported

    @EE Don't upgrade with EE in Newcastle, for over a year I've had issues with single and broken masts that they still have not fixed.

  • mrbergy3 Scratcher (@mrbergy3) reported

    After bigging up @O2 over @EE coverage whilst on holiday in Europe recently they have let me down big time now I’m going to the US. They want to charge me £6 a day rather than the £10 a month fixed fee by EE. Disappointed with the lack of support and what appears to be pure greed

  • LivvyLivALittle Liv (@LivvyLivALittle) reported

    @EE Why am I STILL getting charged for my husband’s phone bill even though it was cancelled last year. Whenever I contact support they claim it’s stopped yet I keep getting bills for it.

  • chnry97 AVOID EE. (@chnry97) reported

    @EE have consistently failed to fix issues with signal, but have had no issues taking my money every month. I miss phone calls for therapy and medication because I have no signal!? In the city they advertise 5G. Do not sign up for EE in Newcastle, if you are, call and complain.