EE outages and service status in Prestwick, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestwick, Scotland

The most recent EE outage reports came from the following cities: Galston, and Stevenston.

City	Problem Type	Report Time
Galston	Phone	4 days ago
Galston	Phone	12 days ago
Galston	Wi-fi	18 days ago
Galston	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Max (@Maxywalton) reported 11 seconds ago from Ayrshire, Scotland

  @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

• 
  Dave Allan (@DavesInbox) reported 15 minutes ago from Ayrshire, Scotland

  @EE ur customer service has spun me a web of lies. How do i complain

• 
  Max (@Maxywalton) reported 20 minutes ago from Ayrshire, Scotland

  @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

• 
  Sam Lawrie (@SamLawrie90) reported 28 minutes ago from Ayrshire, Scotland

  Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

• 
  Ross 🧔🏻 (@CookieMunnster) reported 29 minutes ago from Kilmarnock, Scotland

  Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

• 
  Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported 32 minutes ago from Irvine, Scotland

  @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

• 
  Angela Rowe (@ang_rowe) reported 35 minutes ago from Coylton, Scotland

  Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

• 
  JD (@JDgawa1) reported 43 minutes ago from Kilwinning, Scotland

  @EE hi is your website and app experiencing issues atm cant seem to get on?

• 
  Amber Louise (@amberplustwo_) reported 43 minutes ago from Galston, Scotland

  Honestly @EE have by far the worst customer service of mobile phone companies.

• 
  Hugh English (@shugster_81) reported 44 minutes ago from Crosshouse, Scotland

  Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

• 
  alison brown (@allieallie21) reported 45 minutes ago from Kilmarnock, Scotland

  Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

• 
  Chris Coombs (@CoombsieUK) reported 53 minutes ago from Kilwinning, Scotland

  @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

• 
  Noods85 (@noodles46670026) reported 58 minutes ago from Kilmarnock, Scotland

  Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 5 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Ashley jasper (@Ashleyjasper12) reported 9 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Papa Samba Lo (@PapaSambaLo1) reported 14 minutes ago

  @England @EE The attack is really bad

• 
  ollie thorne (@ollie_thorne) reported 15 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  Liz Read (@LizRead168) reported 16 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  Steve (@coastersteve) reported 17 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  havoc ΘΔ (@wolfgirlthing) reported 21 minutes ago

  @EE your customer support is abysmal giving me the run round all week and now saying you cant help

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Tony Burns 🌟💙 (@Anthony_Burns) reported 26 minutes ago

  @EE is it my end? or has your app and website been having problems most of today? Still unable to access any of your services

• 
  Jamie Bacon (@Jaybacon31) reported 28 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Paul 🖖 (@RonkaGuy) reported 29 minutes ago

  @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?