EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prestwick, South Ayrshire, Scotland 12/16/2025 17:40

December 16: Problems at EE

EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • allieallie21 alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • CookieMunnster Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • ang_rowe Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_dttia Simon (@Simon_dttia) reported

    @EE @MarcAllera well unfortunately it’s looking like your team have dropped the ball and I’m looking at a further 4 weeks without service. I had to call to find this out. I’m now waiting to hear what solutions will be offered. This is terrible customer service

  • LofthusSuzanne suzanne lofthus 🙏🇺🇦 (@LofthusSuzanne) reported

    @EE @HayhurstDarren @EE expensive but good. Hopefully bills will come down at end of this contract

  • CortonJane 🌱Greenhills2 (@CortonJane) reported from Camelford, England

    @EE What is your customer services phone number, please?

  • TomJ25826356 Sam Jakins (@TomJ25826356) reported

    @MartinSLewis I'm with @EE and they're charging me £80 a month for service that slows down massively at will, unable to provide service that I've asked for and cost me so far, £50 in extra costs because they didn't keep their word

  • Resome2channel Nate Adam P Araday (@Resome2channel) reported

    @EE How do I actually get in touch with the broadband team? I'm trying to setup my own router for use with fibre but not sure what the password I need for the pppoe settings, everytime I call and select broadband tech support I just get fault reporting.

  • GemmaKenward Gemma Kenward 💙 (@GemmaKenward) reported

    @EE my husband is with ee and we are in Dublin in Ireland.His mobile has no signal here. We have checked all his roaming etc as per help pgs on the ee website and it still isn’t working. As he has no signal we cannot send msgs so can’t text 150. Can someone please advise?

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren Your network has been awful for the past year. Ever since you've tried changing over to 5G

  • neilhayden747 Neil Hayden (@neilhayden747) reported

    @EE I have a couple of contracts with you and I wish to cancel one, can I do this in one of your shops or do I need to dial 150?

  • IanStub34837881 Ian (@IanStub34837881) reported

    @EE my broadband has been down since last night , now I can't even get on to my account to complain about it ...

  • DomTrippett Dominic Trippett (@DomTrippett) reported

    @EE is your my ee app down?!