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EE outages and service status in Prestwick, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • JDgawa1
    JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

  • noodles46670026
    Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • shugster_81
    Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • DavesInbox
    Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

  • SamLawrie90
    Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland

    Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

  • hammycfc
    Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported from Irvine, Scotland

    @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

  • ang_rowe
    Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • allieallie21
    alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • amberplustwo_
    Amber Louise (@amberplustwo_) reported from Galston, Scotland

    Honestly @EE have by far the worst customer service of mobile phone companies.

  • CookieMunnster
    Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Taylorgrey31
    Taylor Grey (@Taylorgrey31) reported

    @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

  • LeeW1875
    Lee W1875 (@LeeW1875) reported

    @totfinsol @EE @BradChuck Their app is shocking. I still cant link my device despite contacting them several times. Gone backwards in customer service. Its all "call 150" now. No I just want live chat like most modern companies that I can text and not waste time talking to them!

  • AP196779
    Aldo (@AP196779) reported

    @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

  • matthewnunn1986
    🇬🇧 Matt Nunn 🇬🇧 (@matthewnunn1986) reported

    What an absolute mess from @EE Isabella promised the world, then hung up. Jack followed up on those promises and gave me the deal I needed…well so I thought. Full of lies and **** ups! Bye Bye EE, never again!

  • markmcwilliams
    Mark McWilliams (@markmcwilliams) reported

    @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

  • charmed_og
    CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported

    @loisgriff_ @EE EE are the worst! Absolutely dreadful!

  • agoldentale
    Dudley (@agoldentale) reported

    @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

  • claret640
    clare mcintosh (@claret640) reported

    @ee is the server down have no signal

  • dagenhamboy
    Graham Phillips (@dagenhamboy) reported

    @EE @OliverH69492772 You go to Gran Canaria get a ferry out at sea and get a perfect 5g signal but back home down at my local sea front you no data signal at all . pathetic.