1. Home
  2. Companies
  3. EE
  4. Prestwick, Scotland
EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prestwick, Scotland

The most recent EE outage reports came from the following cities: Ardrossan, Kilmarnock, Galston, Dalmellington, and Ayr.

CityProblem TypeReport Time
Ardrossan TV 7 days ago
Kilmarnock Phone 8 days ago
Galston Phone 8 days ago
Dalmellington Internet 11 days ago
Galston Phone 11 days ago
Galston Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • CookieMunnster
    Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • JDgawa1
    JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • DavesInbox
    Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

  • allieallie21
    alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • shugster_81
    Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • noodles46670026
    Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • ang_rowe
    Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • n22cca
    Nicci Millar (@n22cca) reported

    @EE Oh enjoy long changed to u guys a after having issues with BT pretty much all the time it’s sitting at 2 just now which is no use they have changed the router and still no use paying for something that won’t even open a SC shocking

  • KyloRCKelly
    Kylo. (@KyloRCKelly) reported

    @EE Was trying to get a new Apple Watch, but I’m convinced your website was designed by a rival company that doesn’t want you to make sales. The people at your customer service are great, but I didn’t fancy waiting for an hour on the phone.

  • Nicolleedownns
    Nicolle Downs (@Nicolleedownns) reported

    Oh how we love @EE and the piss poor broadband they supply. Without broadband for 2 weeks now and no communication to say when it will be fixed 😡🤬

  • JimJam_Binks
    S (@JimJam_Binks) reported

    @EE hi, I've had next to no reception in the Surbiton area for a week or so. Are there issues at all? Managed no better than 1 bar in most areas with that going down to zero in shops

  • gingergeorgey
    George Taylor (@gingergeorgey) reported

    @EE Just looking at new phone deals. Why is it more expensive to buy a new phone as an existing customer? E.g. £43/mo & £30 upfront for iphone SE 128 on 100GB vs only £37/mo and 0 upfront for a new customer. Where is my incentive to stay with you?

  • sandman186
    Sandman Johnstone (@sandman186) reported

    @EE no casting icon on my bt sport again. I’m paying £12.50 a month for large screen access. Please can you advise how to fix it?

  • katelyne121x
    Katelyne Evans (@katelyne121x) reported

    @EE hi I am experiencing problems with getting a top up pack and it's saying that they are experiencing problems. I have been trying for over 2 hours now and still nothing

  • chrislkingy
    Chris King (@chrislkingy) reported

    Ordered something from @EE and got a message to say it’s on its way on the 1st Jan... heard nothing since. Of course can’t get through to anyone on any sort of customer service. Surely one of the top 5 most frustrating companies in the UK

  • allyfarquhar
    Ally Farquhar 🇬🇧 (@allyfarquhar) reported

    @EE @btsport I pay to have the BT Sport app available to play on a large screen. That would be great if your app didn’t keep on crashing and kicking me off! Sky’s app no issues with. Why is it so hard for yours??????????

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported

    @ee is the worst customer communication I've ever had to deal with