EE outages and service status in Prestwick, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestwick, Scotland

The most recent EE outage reports came from the following cities: Stevenston, Galston, Ardrossan, Kilmarnock, Dalmellington, and Ayr.

City	Problem Type	Report Time
Stevenston	Phone	1 day ago
Galston	Internet	3 days ago
Ardrossan	TV	17 days ago
Kilmarnock	Phone	18 days ago
Galston	Phone	18 days ago
Dalmellington	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Angela Rowe (@ang_rowe) reported 8 minutes ago from Coylton, Scotland

  Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

• 
  Max (@Maxywalton) reported 16 minutes ago from Ayrshire, Scotland

  @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

• 
  Noods85 (@noodles46670026) reported 20 minutes ago from Kilmarnock, Scotland

  Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

• 
  Ross 🧔🏻 (@CookieMunnster) reported 26 minutes ago from Kilmarnock, Scotland

  Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

• 
  Amber Louise (@amberplustwo_) reported 28 minutes ago from Galston, Scotland

  Honestly @EE have by far the worst customer service of mobile phone companies.

• 
  JD (@JDgawa1) reported 31 minutes ago from Kilwinning, Scotland

  @EE hi is your website and app experiencing issues atm cant seem to get on?

• 
  alison brown (@allieallie21) reported 31 minutes ago from Kilmarnock, Scotland

  Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

• 
  Chris Coombs (@CoombsieUK) reported 31 minutes ago from Kilwinning, Scotland

  @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

• 
  Dave Allan (@DavesInbox) reported 37 minutes ago from Ayrshire, Scotland

  @EE ur customer service has spun me a web of lies. How do i complain

• 
  Hugh English (@shugster_81) reported 38 minutes ago from Crosshouse, Scotland

  Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

• 
  Max (@Maxywalton) reported 40 minutes ago from Ayrshire, Scotland

  @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

• 
  Sam Lawrie (@SamLawrie90) reported 40 minutes ago from Ayrshire, Scotland

  Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

• 
  Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported 53 minutes ago from Irvine, Scotland

  @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Bassett (@SkyAtNight0000) reported 5 minutes ago

  @EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.

• 
  Brian Slater (@BrianSlater1976) reported 7 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  Alan Roberts (@AlanRob68902430) reported 9 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  James (@palmerzan587) reported 16 minutes ago

  @EE Absolutely awful service, left tonight without internet and told the issue might not be resolved until 17:30 tomorrow. Most reliable broadband…what a joke!

• 
  Ian Bennett (@bernifresh) reported 18 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Kitten Kong (@kittenkong42) reported 20 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  David Robinson (@PonsAeliusKid) reported 21 minutes ago

  @EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 21 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 22 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  Polemic Paine (@PolemicTMM) reported 22 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.