EE Outage Report in Prestwick, South Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent EE outage reports came from the following cities: Kilmarnock, Galston, Dalmellington and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Angela Rowe
(@ang_rowe) reported
from
Coylton, Scotland
Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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JD
(@JDgawa1) reported
from
Kilwinning, Scotland
@EE hi is your website and app experiencing issues atm cant seem to get on?
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@EE ur customer service has spun me a web of lies. How do i complain
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE
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Noods85
(@noodles46670026) reported
from
Kilmarnock, Scotland
Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.
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Hugh English
(@shugster_81) reported
from
Crosshouse, Scotland
Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies
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Amber Louise
(@amberplustwo_) reported
from
Galston, Scotland
Honestly @EE have by far the worst customer service of mobile phone companies.
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alison brown
(@allieallie21) reported
from
Kilmarnock, Scotland
Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show
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Ross 🧔🏻
(@CookieMunnster) reported
from
Kilmarnock, Scotland
Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@rab1dkorndogg @stuartjbull @EE I agree with the points you are making 👍 but that's why they offer a minimum guaranteed speed to probs handle the traffic I ain't saying whatsoever it will work out to be the best in future but from my experience I've had no issues I've faced more issues on FTTC than FTTP 👍
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andy marsh
(@rab1dkorndogg) reported
@SocialTechHD @stuartjbull @EE Even though it's high capacity, it doesn't mean the provider will push it to the max...they will try work out an average but the speeds are never guaranteed...the joys of the ISP screwing the customer
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Calum Harvie
(@xCalumHarviex) reported
Hello, @EE. There have been problems with your network in my postcode area since November 25th. I first contacted you about it on Nov 26th. Your network checker keeps returning a "we expect good service within 16 hours", but it has been doing so for several weeks now. Not good!
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Victoria Pulman
(@vickipulman78) reported
I take back everything I said about @ee and @bt absolute joke company with crap customer service and useless staff. Wish I hadn't bothered upgrading my mobile and broadband.
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@rab1dkorndogg @stuartjbull @EE I live in a town and had full fibre for years and that's incorrect you get your own fibre cable from the ducts and also a allocated speed won't affect anyone else on the same network wouldn't offer it if capacity wasn't there it's so much different to FTC which does affect speeds
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Mark #IndyScot #FBSI 🦄🕷️🏴
(@lochvue) reported
Seven weeks now without phone service from the incompetent @EE I thought Currys were hopeless, but we have a new champion #EE
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10101111
(@Oz_UK) reported
@stuartjbull @rab1dkorndogg @EE Still requires exchange support. EE Availability checker says I can get 31mbps over mobile network and 5-11mbps (3 guaranteed lol) over landline and doesn't offer FTTP because our exchange doesn't support it. Their estimate for landline is way off as well as I already get 65mbps.
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Matthew Thompson
(@M_at) reported
@SocialTechHD @EE But really the original tweet is a complaint at EE for not being clear as to what they supply.
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Mr Punderful
(@JIMISAGNOME) reported
@EE As a long standing customer of EE I will be looking to change from your services. 1) I'd just like to see what it's like with someone else's service 2) just had a poor experience. Good luck in the future though you don't need my money XD
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Grant Williams
(@GWilliamsLLM) reported
@EE Dear Bob. I did eventually but they weren’t able to help as the security questions rely on my mother being able to remember things she’s no chance of remembering. The alternative being a text to the list phone or an email which, of course, she’s only got on the lost phone… 🙄