1. Home
  2. Companies
  3. EE
  4. Prestwick, Scotland
EE

EE Outage Report in Prestwick, South Ayrshire, Scotland

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prestwick, Scotland

The most recent EE outage reports came from the following cities: Ardrossan, Kilmarnock, Galston, Dalmellington, and Ayr.

CityProblem TypeReport Time
Ardrossan TV 10 days ago
Kilmarnock Phone 11 days ago
Galston Phone 11 days ago
Dalmellington Internet 14 days ago
Galston Phone 14 days ago
Galston Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • ang_rowe
    Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • DavesInbox
    Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

  • noodles46670026
    Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • JDgawa1
    JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • CookieMunnster
    Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

  • shugster_81
    Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • amberplustwo_
    Amber Louise (@amberplustwo_) reported from Galston, Scotland

    Honestly @EE have by far the worst customer service of mobile phone companies.

  • allieallie21
    alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JackyRus43
    John Russell (@JackyRus43) reported

    @EE Sent a DM about my router, apparently open reach days this is the cause of my WiFi issues but no reply after several requests

  • howinator
    Colin (@howinator) reported

    @EE Morning, I've messaged in regards to poor signal issues but nobody seems to be getting back in touch

  • leilapooleMSc
    Leila Poole (@leilapooleMSc) reported

    I totally and utterly give up Brightstar are now claiming that the screen wasn’t crack or damaged (as previously stated) the LCD was damaged. This is also bull the phone was perfectly fine. The photo they sent shows damage to the screen. So now they have changed their sort @EE

  • KerryHaysom
    Kerry haysom (@KerryHaysom) reported

    @EE Thanks for the reply. But this does not work. I've tried it from two phones and two laptops. I can log in fine but the online shop does not work at all. If I cannot upgrade today who do I call to cancel my contract? Need a working phone asap!

  • bobblebardsley
    Bobble Bardsley (@bobblebardsley) reported

    @katiewaissel24 @EE Probably some ****** pulling down a 5G mast somewhere...

  • lamaiyaaaa
    lamaiya💗 (@lamaiyaaaa) reported

    @EE I am SICK and TIRED of your rubbish wifi!! 😡 your customer service is also diabolical. This needs rectifying ASAP. Horrible company

  • AntHam88
    Ant (@AntHam88) reported

    @EE Hi I need to track a broadband order, it’s been activated but I’ve not received my new router. Online help is no use and the phone keeps dropping out.

  • howinator
    Colin (@howinator) reported

    @EE Morning Chris. It's probably been happening from around xmas-new year time until today. I got a replacement handset around 4 weeks ago and thought it was maybe that but saw a tweet to EE from someone else in the same area as me having the same issues

  • almost_helping
    tm 💙 (@almost_helping) reported

    @EE I feel incredibly let down by your (lack of) service. You can’t even deal with my request to cancel my contract. Perhaps @VodafoneUK or @O2 would be better?

  • mrt4insulation
    M.R.T Insulations💙 (@mrt4insulation) reported

    Time for a moan @O2 . I know it won’t matter to you ,but we will not be renewing 5 contracts with you .We have been a customer of @o2 now for many many years ,unbeknownst to us ,we owe you £29 and without any notice we have a letter from a debt recovery company! @EE here we come.