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EE outages and service status in Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ayrshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 29, 9:34 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ayrshire, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ayrshire, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at EE

EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ayrshire, Scotland

The most recent EE outage reports came from the following cities: Cumnock, Stevenston, Galston, Ardrossan, and Kilmarnock.

CityProblem TypeReport Time
Cumnock Internet 4 days ago
Cumnock Phone 5 days ago
Stevenston Phone 23 days ago
Galston Internet 24 days ago
Ardrossan TV 1 month ago
Kilmarnock Phone 1 month ago

Nearby cities with recent reports

Cumnock

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ayrshire, Scotland

Latest outage, problems and issue reports in Ayrshire and nearby locations:

  • noodles46670026
    Noods85 (@noodles46670026) reported from Kilmarnock, Scotland

    Any1 else on here dealt with @EE for a PS5? Our delivery was supposed to be here bye the 15th but still no sign of it. From what I’ve heard there have been a lot of issues with getting them out to customers.

  • DavesInbox
    Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @EE ur customer service has spun me a web of lies. How do i complain

  • shugster_81
    Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • hammycfc
    Chris Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hammycfc) reported from Irvine, Scotland

    @EE @Hirork Brag about been UK biggest network and only doing a Promotion in England is a pure kick to the baws to people who play in Scotland Wales and NI. Shame on you EE should’ve been UK wide not just England.

  • JDgawa1
    JD (@JDgawa1) reported from Kilwinning, Scotland

    @EE hi is your website and app experiencing issues atm cant seem to get on?

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE Aww brilliant am looking to join as my experience in virgin was Terrible I am already on EE

  • amberplustwo_
    Amber Louise (@amberplustwo_) reported from Galston, Scotland

    Honestly @EE have by far the worst customer service of mobile phone companies.

  • CookieMunnster
    Ross 🧔🏻 (@CookieMunnster) reported from Kilmarnock, Scotland

    Hello @EE please sort your shit out. That’s been about a week people can’t hear me on phone calls and 4G keeps dropping.

  • allieallie21
    alison brown (@allieallie21) reported from Kilmarnock, Scotland

    Really disappointed with @EE phones still not been put back on despite numerous attempts to resolve this they are too busy to call me back. Poor show

  • ang_rowe
    Angela Rowe (@ang_rowe) reported from Coylton, Scotland

    Very poor customer service @shazbag1 @EE.....everything everywhere 🤔🤔 don’t think so! 😳😳

  • SamLawrie90
    Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland

    Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @EE any ideas when you will fix your app so I can register my phone? Hoping to share data, it’s why I joined

  • Disaffectedboy
    Richiep (@Disaffectedboy) reported from Fenwick, Scotland

    @EE Hi , I’ve just taken over a shop , I get a signal at the front of the shop but when I walk to the back I have no signal , it’s not a big shop ...any ideas please ? I’m with EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

  • eventsbykitch
    Michael Kitchener (@eventsbykitch) reported

    Do @EE realise how **** their app and website are! Literally leaving them because of this!

  • Lava087
    Simon (@Lava087) reported

    @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

  • Dream_Sculptor
    John Martin Moore (@Dream_Sculptor) reported

    @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

  • vertop5248
    U (@vertop5248) reported

    @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!

  • Alexanderforaye
    Alexander (@Alexanderforaye) reported

    @EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98

  • RoopM83
    R (@RoopM83) reported

    @EE broadband status in WD19 Watford area...when will issue be resolved