EE Outage in Portishead, North Somerset, England

@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

@EE Yes sort out my problem today, because I am not happy about all this.

@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

@EE the network is quite slow today NP18 2NT any ideas??

@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

@EE Now on with boda as they support my 999colouges. Pitty tho

@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

@EE I have had the most shocking & disgraceful service from EE!! Stuck with @apple iPhone 11 Pro which cannot contect to network, no service while looking after my 100 year old grandmother. Exec office sent me to a shop to get a loan phone, which EE aren’t allowed to do.

@EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.

@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

@EE Yes my signal has been shocking all day. Only working with wifi

@EE can you tell me how I can cancel my mother’s contract please

@EE upgraded online & I have received an email that you need “a bit more information from me” Can you tell what information you’ll need as I’ve been with you for well over 15 years! I just want to upgrade my sim only deal, upgraded online to avoid customer service calls

@EE I’m having issues making calls and can’t even login to EE. Are there currently any problems with the network?

@EE hi ya, I'm a customer.kf yours but fkr some reason when I send a text message he automatically sends 2 or 3 times but with me only sending once

@ee your online repair form is broken, I have lifetime warranty showing on my phone in MyEE. The PDF generated after ordering a repair, says that it's out of warranty and I will need to pay, even though repair process I went through told me it was covered....

@EE hi are there any issues reported in the Gants Hill area (IG2) as my phone won’t call out or receive calls (but my WhatsApp is fine)?

@EE you utterly despicable company. How bloody dare you. So very glad I am no longer a customer.

Do NOT use @EE They have been taking payments from a vulnerable man’s account who has such bad Alzheimer’s he cannot use his phone. They were contacted by three different people to let them know. They sent multiple bills after his death. #Liars #exploitation #cheats

*******... just see the price of the S21 Ultra on @EE Can I justify £90+VAT and Insurance on top....

@ee when your systems fail to send texts how do you justify suggesting reporting via text #grossincompetence