EE Outage in Kettering, Northamptonshire, England

@EE any fear of a reply to my tweets / DM’s asking for some help to fix an issue please?

Please help @EE this has been going on since yesterday & you didn’t reply when I asked for your help then 😢

@EE my iPhone’s having a hissy fit & won’t send any texts inc iMessages 🙄, have re booted WiFi, put phone on airplane mode, re booted my phone twice & it’s still not working, can you help please?

@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

Dear @EE why have I got no signal yet again?? It seems to be getting worse and worse !!

Dear @EE why am paying you £20 a month for 120gb of data when your coverage is so slow all I keep getting is the circle of doom

@EE I just upgraded to a 5G plan but my order confirmation says you won’t send me a new sim if I only updated my plan. What’s the point of changing to 5G if you don’t send me the required 5G SIM CARD which I need to get 5G? Can you help?

@EE really poor coverage at my current location struggling to get 4g

@EE You really are a bag of shite aren’t you? Glad I don’t have to use your service for my own use. Tried calling on behalf of an old person today no fecking chance of getting through #FFS

@EE I am absolutely appalled by the customer service that you provide and how your staff think they can talk to me as if I’m thick. I know exactly what interest free means and don’t try to then justify your actions by selling me something that is £40 dearer than Amazon and

@EE can you explain why I'm still seeing @RitaOra on my TV in your ads after last weekends incident???

@W17TY @EE Horrible really. Some poor bastards will fall for it

@EE is there an issue with the internet services as I keep losing my connection, it will be fine one minute and then I lose my connection

@EE Yes, it was your tech team that offered the advice that I find someone with a phone put my Sim in it and see whether the 4G works bearing in mind I need to find someone that has an iPhone takes a nano Sim isn’t locked to a network and isn’t on EE.

@EE Very disappointed and not even been a new customer for 24 hours and the SIM card doesn’t work.! I’m stuck on 3G, I’m on long shift with my nhs employer and the best solution given, find a phone to try your sim in it to see if you get 4G.!! Thanks 👍🏻

@EE won't be upgrading with you again. Misleading customers into buying unnecessary products isn't good service. Always check your bill... what appears FREE maybe not be.

@O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice

@EE No bud, basically your network is really bad and am paying to be on that rubbish network... where’s @giffgaff when you need them!

@EE I'm an EE mobile customer and the lady said the monthly cost is £26 a month inc VAT approx 41-67mbs or around those figures. We have virgin currently. I didn't know why we needed to pay for an engineers fee as nothing changes at the house apparently

@EE Thanks I’ve sent a pm I think! Called ee and they said they can’t help unless we change ownership!

@EE Ever noticed the lack of response to my complaint from a week ago that’s ignored?

@EE please help. I have landed in the USA and my phone isn’t working. I can’t turn on roaming in the app whilst on the public wifi. What can I do?

@EE Hello. Would you be able to DM Me about my plan. My contract has expired and I have gone to SIM Only. But I want to have Insurance taken off my plan if possible. Could you help? Thankyou

@Dolleymore2 @btsportcricket @EE I had the same problem. Try a different browser. My main browser is Safari (problem) but I managed to get thru on Firefox.

@Dolleymore2 @EE @btsportcricket I understand tech issues (I mean I don’t but I get they exist) but to have no response in this long is not on. At least an acknowledgment. You’re paying for a service.

Hi @btsportcricket and @EE. I have paid for the BT Sport add on. It won't let me chromecast to my TV, giving me a VC550 error. This error is not listed in your guide. Help.

@AVFC_News Can @EE fix the 4g around villa park, just in case I forget to download the covid pdf

@EE NOT 99.99%. It is a 100% FACT, Vodafone has been Taken money from customers accounts for services NEVER been used or asked for by Customers, So if this is NOT an ART of THIEVING Why the CEO of Vodafone are REFUSING to answer ANY queries about the above THIEVING.

@EE hi I have a travel WiFi box that I pay for each month but I don't use or want. This is some kind of add on. How can I cancel it off my plan.

@EE Very unhappy with the customer service this evening! Somebody DM me to resolve please.