EE Outage in Kettering, Northamptonshire, England

@EE is there an issue with the internet services as I keep losing my connection, it will be fine one minute and then I lose my connection

@EE Yes, it was your tech team that offered the advice that I find someone with a phone put my Sim in it and see whether the 4G works bearing in mind I need to find someone that has an iPhone takes a nano Sim isn’t locked to a network and isn’t on EE.

@EE Very disappointed and not even been a new customer for 24 hours and the SIM card doesn’t work.! I’m stuck on 3G, I’m on long shift with my nhs employer and the best solution given, find a phone to try your sim in it to see if you get 4G.!! Thanks 👍🏻

@EE won't be upgrading with you again. Misleading customers into buying unnecessary products isn't good service. Always check your bill... what appears FREE maybe not be.

@O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice

@EE No bud, basically your network is really bad and am paying to be on that rubbish network... where’s @giffgaff when you need them!

@EE I'm an EE mobile customer and the lady said the monthly cost is £26 a month inc VAT approx 41-67mbs or around those figures. We have virgin currently. I didn't know why we needed to pay for an engineers fee as nothing changes at the house apparently

@EE Thanks I’ve sent a pm I think! Called ee and they said they can’t help unless we change ownership!

Once again, great customer service from @EE. This time the accolade goes to Josh & Ryan in the W’boro store #Superstars #HappyToHelp #SatisfiedCustomer #CreditWhereItsDue

@Trace_the_face @EE @O2 Worst network in the U.K. If you want to leave EE then only consider Vodafone

@alice_lang @VodafoneUK Nicey picey but don't help at all, i wish i listened to my partner and went with @EE Im going to to shout from the roof tops forever how rubbish this company is, even if i get one customer to leave them or not sign up to them im happy there the biggest and scum bag company ever

@JordanHuggard @VodafoneUK Worse company in the world they do not value your business at all i would leave and move to @EE much better network, #vodafone score a zero for customer service

@ThreeUK will you be supporting ESim anytime soon? Was really hoping to you were on the launch of the Apple Watch series 4 but no :( I really don’t want to leave your lovely network for @EE but they do support ESim help!

@VodafoneUK 3 weeks now with no phone, constantly calling your tech support had a new SIM card just get told to wait an hour we’ve made adjustments.... been loyal customer for 17 years but will cancelling tomorrow and off to @EE with my four mobiles.... #Disgraceful

Hi @EE having abit of a nightmare connecting my tablet to 4G I've topped up the Sim, but I can't connect to your network. Keeps prompting for Apn settings... The old one I used to use doesn't seem to connect anymore!! Help!!

@EE 4g service down and can't view service status or report issue online because you're upgrading for 2 days!

@EE Hi. Been an EE customer for 7 years, recently moved to your faster broadband package. Great I thought. Since though, the internet drops out for about a minute, every 20minutes. Rebooted, checked connections. I was better off on the 10mb/s service rather than this 60mb/s. Help

@EE I understand you have maintenance happening on your App....however that doesn't help me when I need to urgently gift data to my child so that I can ensure he has enough data whilst out and about. #safetyconcerns #pleaseassist

@EE, nearly upgrade time and been told that I must pre engage with you to get the 20% MOD Discount. Any help appreciated.

@EE Too late. I expressed how unhappy I was and got put on hold until 6pm and then the call died as your offices shut. Absolute shambles customer service. I’ll be speaking to another provider tomorrow. Done with your company.

@ee how the hell do i actually use the swappable benefit of BritBox ? Your help section is about as much use as a chocolate teapot

Not happy with @EE at all. I've been furloughed since April. I informed them and they advised me to cancel my direct debit and make payments where possible which I have done. They then proceeded to cut me and my partner off, and now I am being threatened with interest charges!!

@EE 4gee mini WiFi router not connecting, what is the issue ? Keeps saying doesn’t recognise password

So I have to pay the cancellation fee to get my WiFi contract stopped, even tho I'm only ending it due to the fact that for the past year I've hardly been able to use it. This is due to contiues problems with my WiFi. Not to happy @EE as I've been paying for something I can't use

@EE would just like to say, been with EE for over 20 years, went to upgrade and would definitely wouldn’t recommend @EE again! No customer service skills and more interested in new clients than loyal existing ones!