EE Outage Report in Frant, East Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Frant, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Frant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Frant, East Sussex, England
The most recent EE outage reports came from the following cities: Maidstone, Heathfield, Crowborough and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Heathfield |
Internet | |
| Crowborough |
Internet | |
| Heathfield |
Internet | |
| Edenbridge |
Wi-fi | |
| Heathfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Frant, England
Latest outage, problems and issue reports in Frant and nearby locations:
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Maisie Cat - Happy New Year - Tories Out!
(@maisiethetortie) reported
from
Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rosina
(@RosinaMcMummy) reported
@EE We all expect a small amount of increase but not nearly £5 extra, it's incredibly sad how loyal customers are treated. I've been asked to call back after being on hold for ages because your systems are down.
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Kev
(@tazzed77) reported
Hi @EE fraud on my account and waiting in line for your customer service line - what’s going on how long is wait times to report fraudulent activity
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Adam Dickinson
(@Beans_TBR) reported
from
Stoke-on-Trent, England
@EE How do I cancel?
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Mel Rodriguez
(@m_x_rodriguez) reported
@EE Hi Nick, I've sent another direct message due to a further issue.
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amber pugh
(@amberpugh_) reported
@EE ha I didn’t even get an email to say about price increase last year.. I understand prices go up but how can you not see that +£13.50 on a £50 per month contract is ridiculous! customers don’t know where they stand that’s the problem, bet you’d charge me to leave it early as well
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Andy Griff
(@andygriff2023) reported
@EE @MarcAllera you reading all this Allera you criminal…. Sitting up in your ivory tower why you flog your loyal customers to death with price rises…. I hope @bt_uk get rid of you mate, you are the worst!!!
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drumsorbit (@drumsorbit@mstdn.social)
(@drumsorbit) reported
Mobile bill with @EE going up just over £10 a month, in contract, based on inflation, etc. Allowing mobile companies to do this should be illegal anyway as a person can't break the contract. Short term gain to lose another customer.
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Peter 'Ohanrahanrahan 📰
(@GovernMyAss) reported
@EE when inflation comes down, will our costs (extra £10 a month) also come down, back to normal, pre rise prices?
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Gee R Glaister
(@grglaister) reported
@EE Afternoon, I’ll be in one of the shops on Monday for an upgrade. I take it there is a workaround for someone with no photo ID to collect a phone either DPD delivery or in store? Existing contract last 4 years with you without issue. No passport or driving licence x
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Coops
(@pauljcooper1) reported
@EE why are EE suddenly so incompetent and their customer service so utterly atrocious. Issues since August 2022 they don’t care anymore