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EE outages and service status in Forth, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Forth, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received May 13, 8:46 AM GMT+1.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Forth, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Forth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Forth, Scotland

The most recent EE outage reports came from the following cities: Bathgate, Airdrie, and Motherwell.

CityProblem TypeReport Time
Bathgate Internet 2 days ago
Airdrie Total Blackout 3 days ago
Airdrie Internet 1 month ago
Motherwell Wi-fi 1 month ago
Airdrie Internet 2 months ago

Nearby cities with recent reports

Bathgate

1 recent signals

2 days ago
Airdrie

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Forth, Scotland

Latest outage, problems and issue reports in Forth and nearby locations:

  • RadioWellsy
    Jamie Wells (@RadioWellsy) reported from Ratho, Scotland

    What FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • Lanankuras
    Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland

    @EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • Welsh18John
    John Welsh (@Welsh18John) reported from Airdrie, Scotland

    @EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.

  • leonamc
    Leona McElroy (@leonamc) reported from Airdrie, Scotland

    @BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!

  • carriet1888
    Mrs.T (@carriet1888) reported from Motherwell, Scotland

    @EE I am trying to cancel a line I have on my account, my daughter has taken out a new contract with u but I need to cancel her old one. I’ve been trying to get through on 150 but keep getting thrown out. Need help ASAP please. Thanks

  • GilliesLorraine
    lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland

    @EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !

  • bunsen1978
    William (@bunsen1978) reported from Broxburn, Scotland

    @Jambo_Ross @EE Mate I'm gonna do the same. Been with them/orange since the nineties. Recent customer service and issues with them have been incredible given how good they were.

  • LauraCMarquis
    Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland

    @EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • public_Function
    publicFunction (@public_Function) reported from Livingston, Scotland

    @_BadCougar @EE EE have always had poor Broadband. None of the mobile companies do it well. It's not their core business and treat it like a bolt on, as to them it is. You might find tethering onto your phone faster, if you have a signal

  • DaveCamp83
    David Campbell (@DaveCamp83) reported from Motherwell, Scotland

    @EE That’s 4 BT visits & 5 no show appointments and nothing is fixed. I’ve had no call back from your “ Home Broadband Quality Assurance Team” since the last missed visit over a week ago. This service and after care is disgusting from a team that’s meant to be about quality!

  • weezy2014x
    Louise 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weezy2014x) reported from Livingston, Scotland

    @EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?

  • andrew_moor
    andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    This number has called me over 200 times in the last 6 months but never leaves a voicemail 01615092114 @UtilityBidder @EE

  • pippa_wild
    Pippa jane wild (@pippa_wild) reported from Dykehead, Scotland

    @EE everything ok? My partner and I are getting terrible signal over the past few days.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?

  • kingprawnball
    ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported

    @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do

  • the_murfmeister
    Iain Murphy (@the_murfmeister) reported

    @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

  • Ladyblues666
    LadyBlues The question is always Cui Bono? (@Ladyblues666) reported

    @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @HappyDa63374790 @EE Yep its still down for me the website is really glitchy too

  • SandieScrivens
    Sandie Scrivens (@SandieScrivens) reported

    @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

  • SallyFinestone
    Sally Finestone (@SallyFinestone) reported

    @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

  • AlexiaPRGal
    Alexia Da Silva (@AlexiaPRGal) reported

    3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE