EE outages and service status in Forth, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Forth, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 11, 2:28 PM GMT+1.
- Internet (50%)
- Total Blackout (17%)
- Wi-fi (17%)
- Phone (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Forth, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Forth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Forth, Scotland
The most recent EE outage reports came from the following cities: Airdrie, Motherwell, Bathgate, Broxburn, and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
Internet | 4 hours ago |
|
Motherwell
|
Wi-fi | 3 days ago |
|
Airdrie
|
Internet | 13 days ago |
|
Airdrie
|
Internet | 20 days ago |
|
Motherwell
|
Phone | 21 days ago |
|
Airdrie
|
Total Blackout | 29 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Forth, Scotland
Latest outage, problems and issue reports in Forth and nearby locations:
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Brenda Binnie (@BrendaMBinnie) reported from Ratho, Scotland@EE why can’t we call from our mobiles tonight? Is there a problem?
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lorraine gillies 💜 FRSA 💜 she/her (@GilliesLorraine) reported from Livingston, Scotland@EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..
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Leona McElroy (@leonamc) reported from Airdrie, Scotland@BritBoxHelpUK trying to sign in to account through @EE but no matter what email address I use error message keeps showing. Help!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time
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andy (@andrew_moor) reported from Thankerton, Scotland@EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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Beth-Anne Logan🏳️🌈 (@Beth_AnneLogan) reported from Airdrie, Scotland@EE Hi, is there network difficulties? My Wi-Fi is not working.
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Agris Bečmanis (@Lanankuras) reported from Livingston, Scotland@EE so have Samsung S23 Ultra preorder. How long does it take? Only when i signed documents guy in shop told that cant deliver to home ( even thats preorder). So much dissapointment. I guess its valid to cancel . As only difference is just i have sim. But not phone.
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You can call me Al 🎷 (@aht1869) reported from Motherwell, Scotland@colinallcars_ @Femi_Sorry @EE In much the same way that I wouldn’t drag my baws over broken glass because, without having seen anyone do it, I know, perhaps prematurely, that it’s going to be ******* sore and a stupid idea. You don’t need to be a member of Mensa to work out what that channel would be like.
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Louise 🏴 (@weezy2014x) reported from Livingston, Scotland@EE Hi been trying to speak with someone all day on the My EE app but not letting me send messages. Is there a problem with the app today?
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CAJ (@carolstrach) reported from Airdrie, Scotland@EE Hi I’ve a contract phone and I’ve never had it before.
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William (@bunsen1978) reported from Broxburn, Scotland@Jambo_Ross @EE Mate I'm gonna do the same. Been with them/orange since the nineties. Recent customer service and issues with them have been incredible given how good they were.
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Laura Marquis (@LauraCMarquis) reported from Polbeth, Scotland@EE Are there network problems in EH54? I've had no signal most of today when not on WiFi at home.
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Pippa jane wild (@pippa_wild) reported from Dykehead, Scotland@EE everything ok? My partner and I are getting terrible signal over the past few days.
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andy (@andrew_moor) reported from Thankerton, Scotland@EE day two without any signal again, you assured me that issue was fixed last time, approx two weeks ago!! What’s going on, here we go round again !
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Jamie Wells (@RadioWellsy) reported from Ratho, ScotlandWhat FANTASTIC service from @EE Amy in Greenock regarding my upgrade! Hullo new phone from Monday!
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John Welsh (@Welsh18John) reported from Airdrie, Scotland@EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.
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David Campbell (@DaveCamp83) reported from Motherwell, Scotland@EE That’s 4 BT visits & 5 no show appointments and nothing is fixed. I’ve had no call back from your “ Home Broadband Quality Assurance Team” since the last missed visit over a week ago. This service and after care is disgusting from a team that’s meant to be about quality!
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andy (@andrew_moor) reported from Thankerton, Scotland@EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Marrs (@farmermarrs) reported@EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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Allsopp (@AIIsopp) reportedMoved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.
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dystopian (@NNazir) reported@ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,
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Ian Bennett (@bernifresh) reported@ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).
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Craig Taylor (@blown_ranger) reported@EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me
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working class hero (@bartisimmo) reported@EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and
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L Davies (@Leedavi39933109) reported@EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband
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🇯🇲7hanos876🇯🇲 (@thanos876) reportedSwitching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.