EE Outage Report in Cross Hands, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hands, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (42%)
-
Internet (36%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Cross Hands, Carmarthenshire, Wales
The most recent EE outage reports came from the following cities: Swansea, Ammanford, Llanelli and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Ammanford |
Total Blackout | |
| Llanelli |
Internet | |
| Ammanford |
||
| Swansea |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cross Hands, Wales
Latest outage, problems and issue reports in Cross Hands and nearby locations:
-
mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
-
Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
-
gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Anthony Rees
(@antferryside) reported
from
Ferryside, Wales
Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.
-
Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.
-
Ruthie J 🏴🌻🌞🌻
(@RuthyJamesy) reported
from
Carmarthenshire, Wales
@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
-
Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Anthony Rees
(@antferryside) reported
from
Ferryside, Wales
@EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jade
(@jadeavenet) reported
@EE looking to upgrade my phone but can’t get through on the phone, online chat is offline and text service doesn’t work?? Might reconsider upgrading now and cancelling instead…
-
Alan Worth
(@alanpworth) reported
@mouthwaite @EE Go to Giffgaff can't beat them never any issues!
-
𝐿 𝒫 𝐵
(@lpatonb1993) reported
Is @EE network down? 🥴
-
Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.
-
loving life
(@Kerryma84441244) reported
@EE you service for complaints is absolutely disgusting.
-
Lee Colbourne
(@lee_colbourne) reported
@EE Why is your online upgrade down and why are your contracts £10 a month more expensive than everyone else?
-
Colin Wright
(@ColinTheMathmo) reported
@EE : Again, I have no landline. Can we get this sorted? These issues have persisted for some time now. Seriously, at what point to we have to go to arbitration to change provider?
-
MorleyyX
(@MorleyyXX) reported
@GeoJackHD @EE They give me money off quite alot for the shocking service
-
David Grills
(@DavidKGrills) reported
@ColinTheMathmo @EE I think it came down to economics for us. We had two mobile phones and a land line, so we dropped the land line. I can't picture having a land line now.
-
Colin Wright
(@ColinTheMathmo) reported
Wondering about unearthing one of my old modems and attaching it to the landline. Then get the computer every 10 minutes to "lift the handset" and check for dialtone. An interesting project ... wish I had the time for it, as it would help get data on the continuing @EE faults.