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EE Outage Report in Cross Hands, Carmarthenshire, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cross Hands, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cross Hands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cross Hands, Carmarthenshire, Wales 03/10/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cross Hands, Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Swansea, Ammanford, Llanelli and Cross Hands.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Total Blackout
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomAmmanford Phone

Community Discussion

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EE Issues Reports Near Cross Hands, Wales

Latest outage, problems and issue reports in Cross Hands and nearby locations:

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BobDover19 Bob Dover (@BobDover19) reported

    @ELBirdxo @EE @ThreeUK If you have issues with three, they won't care either.

  • jnrudge James Rudge (@jnrudge) reported

    @DPDgroup_news That page is not helpful in the slightest. I got through to someone on live chat who tell me I need to talk to my service provider for a refund. I phone @EE and they tell me you need to give the refund!

  • amy_vdg Amy (@amy_vdg) reported

    @EE hi, service to make a phone call in SN3 would be fantastic. Thanks

  • TreezyMaNeezy Treezy (@TreezyMaNeezy) reported

    @EE tried contacting yesterday but did not receive help, my internet is back to being poor, have sent dm.

  • markpage10 Mark Page (@markpage10) reported

    @EE really poor experience with @ee who have shipped my new phone with an incorrect delivery address and now im being told it won’t be delivered until tomorrow. Worst part is, you’ve cut the top of the address off which caused the error!

  • ideasandphotos Lee (@ideasandphotos) reported

    @TimeToUnbox_ @EE @PlayStation quick to respond. I didn't want to go down the complaints avenue, people do that too easily these days. Ideally I'd just like a new ps5 box, probably not possible. A kind gesture might be nice. My son won't get to unbox it, that's all😢 Guess I'll deal with that 😭

  • MisappMedia Delving Into Indie Dev (@MisappMedia) reported

    @EE I bought a PAYG & put SIM in my phone. No network. This is the only phone I have. Does it need activating. If so, how? Thanks.

  • cuddy271 Michael Cuddington (@cuddy271) reported

    Just been watching a consumer programme and an analyst says @EE customer pay more for their monthly contracts than anyone else in Europe ,and that's before without roaming charges come in ,they are a rip off .

  • WKDEN WKD (@WKDEN) reported

    @EE hi I'm having trouble sending txt messages it keeps saying waiting for connection what can I do to fix this?

  • SabreKenji Kenji (@SabreKenji) reported

    Gone from having full 5G signal at work to no service whatsoever, what goes @EE ?