EE outages and service status in Aycliffe, England

Problems in the last 24 hours in Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aycliffe, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Yarm, and Stockton-on-Tees.

City	Problem Type	Report Time
Newton Aycliffe	Phone	12 hours ago
Newton Aycliffe	Internet	5 days ago
Newton Aycliffe	Phone	13 days ago
Newton Aycliffe	Phone	14 days ago
Newton Aycliffe	Phone	18 days ago
Newton Aycliffe	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Aycliffe, England

Latest outage, problems and issue reports in Aycliffe and nearby locations:

• 
  Paul (@PaulMan107) reported 25 seconds ago from Crook, England

  @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

• 
  Luke Hockborn (@LukeHockborn) reported 5 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 6 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Marc Johnson (@marc3374) reported 8 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Leanne Carter (@_Leanne_Carter) reported 9 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Bob Simpson (@bsimopaz) reported 13 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  DelienaEU (@RosieBrent) reported 13 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

• 
  Mick Jones (@mick_jones75) reported 21 minutes ago from Darlington, England

  So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

• 
  Debs Conway (@Mrs_Ikon) reported 30 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Mick Jones (@mick_jones75) reported 35 minutes ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Tori Gill (@Tweeter_Tori) reported 35 minutes ago from Darlington, England

  @EBrook33 @EE It’s crap!

• 
  Alistair Johnson (@alistairjohnso9) reported 38 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

• 
  Shelley Wyse (@S111WYS) reported 43 minutes ago from Stockton-on-Tees, England

  Is TS18 3TU covered by @EE at all cos the signal is 💩

• 
  Mark R (@MarkR1892) reported 46 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

• 
  Ben Elliott (@BenJohnElliott) reported 49 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  les langley (@leslangley) reported 52 minutes ago from Low Coniscliffe, England

  Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

• 
  Dave (@D4v3_d) reported 52 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

• 
  Hannah Collinson (@Hannah_Coll95) reported 55 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  toby hodkinson (@whoabetty84) reported 56 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Dezy Ward (@DezyByers33) reported 58 minutes ago from Spennymoor, England

  @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisM (@chrismaddison74) reported 6 minutes ago

  @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises

• 
  Sharon (@hydref) reported 10 minutes ago

  @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.

• 
  karl fairbrother (@liver14) reported 11 minutes ago

  @MarkyTalk @EE I 100% agree with this, I’ve been with them for a very long time and the service I’m getting for trying to upgrade and get a decent deal is shocking. Prices are sky high @EE

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 16 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Tasmin Little CBE (@tasminlittle) reported 17 minutes ago

  @EE I keep trying to contact somebody with a problem that cannot be resolved in the help section or through the phone call menu. How can I actually speak to a person?

• 
  Karen Dixonova (@mezzymeddles) reported 22 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  👑 Sean 👑 (@kingseany94) reported 22 minutes ago

  @EE the broadband is down in my area but can’t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isn’t.

• 
  'Honest' JonWilliams (@honestjon74) reported 22 minutes ago

  Trying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.

• 
  Eileen Manson (@MansonEileen1) reported 23 minutes ago

  @DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄

• 
  Norman robb (@Norman_robb74) reported 26 minutes ago

  @SerpicoFranco @Mhairiang26 @EE You should never went with ee useless