EE Outage Report in Aycliffe, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Darlington |
Phone | |
| Darlington |
Phone | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Bishop Auckland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aycliffe, England
Latest outage, problems and issue reports in Aycliffe and nearby locations:
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Agent064
(@user02323) reported
@EE Hey EE, you kicked off in 2010 – that’s 15 years, longer than my patience! Why can’t I get a decent signal on the train into London? I zoom past Wembley Stadium (your sponsored spot with blazing 5G 40 ), but elsewhere it’s a ghost town. Full bars of “rubbish” 5G, yet Spotify stalls, radio cuts out, and web browsing? Forget it – slower than a snail on strike 20 . You’ve had ages to fix this train wreck of coverage 10 – is the signal hiding in a tunnel with no escape plan? Sort it out before I switch to carrier pigeons! #EERant #NoSignalStruggles
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chris atherley
(@AtherleyChris) reported
@EE definitely don't recommend being with EE in Wales. Zero service waste of money paying for 5g.
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Pr4Change
(@PR4change) reported
Just a reminder folks - keen for the worst customer service going - then make sure you sign up for @EE
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DJS 🇪🇺💙
(@HatScarfShirt) reported
@EE I’ve checked the coverage, it says it’s good. I don’t carry a spare mobile on another network on the off chance EE fails me…
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Dan
(@DRGash2) reported
@EE @shezRommy This you need to stop with this generic reply now. There’s obviously something wrong with your network so please look into it and give us a proper reply
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Luke Jolyon
(@lukejolyon) reported
Dear @ee in the last few days our broadband (provided newly by you since April) keeps dropping out for about 30 seconds, then coming back. Very frustrating as we have had dropped video calls and TV. Could someone pls contact me to talk through a solution/fix? Thanks
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Matt
(@Matty_Barbs) reported
@EE broadband and customer services is appalling. Day 4 of no Internet, called today to get an update from day 1 complaint and can't find it on the system. Fobbed off with 'power cable issue' and 3-5 working day to get it sent out from today.
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Michael Clark
(@Michaelc2481) reported
@EE Damage is done.. waited a month for you to rectify.. won't accept your fault..
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Anto1
(@ALITER236) reported
@EE is your Liverpool One store usually in the habit of refusing to sell a handset to a 40 year old man because he wasn't with his father, because I **** you not that's what they just did to me. I want to speak to someone and no I'm not 'dialing 150', you dial me. DM me for mob
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Jenny Atkins
(@lesspedants) reported
@EE I got through in the end but went through as an internal call to the billing support team. I wasn’t offered a call back when I first called although the person I spoke to said it should have been an option. He was very helpful and sorted things out.