EE Outage Report in Aycliffe, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Peterlee, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aycliffe, England
Latest outage, problems and issue reports in Aycliffe and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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fayee
(@FayePiercy) reported
from
Thornaby-on-Tees, England
So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Momina Akhtar
(@Momi_ak) reported
@EE worst customer services ever !!!! Can so someone get back to me regarding my ongoing complaint and the lack of support
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NIC HEMPHILL
(@WARRIOR_1865) reported
@EE Yes, thank you for your reply after over an hour-long call with one of your operatives called Shaun who was a great help I got my issues fixed and should get my refunds within a few days
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Kevin Tea
(@kevincumbria) reported
@EE @EE Gavin, spoke to a customer support person at length yesterday but no joy. They have escalated it.
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Gary
(@garyhayes64) reported
@btsport @EE Who would have thought this "combined" company is so poor at customer service and something so basic as activating BT Sport for an EE customer is proving to be such as problem. #brokenpromises #wasteoftime #losingthewill
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Roger McCabe
(@rogm) reported
Hi @EE. I’ve had an upgraded phone now for 4 weeks and yet it still doesn’t work. This is following countless calls, store visits, reassurances etc. Can you please tell me what the problem is. I don’t want to ring 150 again.
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HOT_KOTIK666
(@HKotik666) reported
@EE please answer, I’ve also DMd my number. The advisors on the phone can’t help, live chat won’t help because you have no record of my account ever existing. All of my bank verification is on this number I need you to reinstate the number ASAP
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Myke
(@Myke20987) reported
@EE why is your website the most dog **** website going. You're a tech company FFS, get it together.
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Luke Carter
(@Ldcarter99) reported
@sam_townsend79 @VodafoneUK @EE would never
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Helen Shackleton
(@hshacks) reported
@EE what is going on in LN6 3 post code? Used to get 3/4 bars on 5G all the time but for last 6 weeks been down to 1 bar and even switched to 3G!
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Mo Elbedawi
(@MoBedawi) reported
@DPDgroup_news This is the same standard response you send to each customer with nothing getting done & sending me back to @EE This is total waste of my time and I’m not sure you want to help anyway