EE Outage Report in Aycliffe, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Bishop Auckland and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Bishop Auckland |
Phone | |
| Peterlee |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aycliffe, England
Latest outage, problems and issue reports in Aycliffe and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Sinclair
(@Michael06379669) reported
@5reynolds @EE Yeah same here for me mostly. I can receive a call from my sister and oldest nephew Can't call out. Downtracker and tech radar sites R reporting issues across many networks on mobile. Ee, Vodafone and 3 prob few others. As it seems to be mobile than broadband and landline
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Connor
(@Ceej9588) reported
@EE what’s going on with the network? Some numbers connect, others just disconnect? I’ve had to reset my two phones several times.
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Bitcunee
(@Bitcune24) reported
@EE @gazbritten Are you going to carry on pretending like there isn't a mass outage on your network?
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Bernie
(@flumpmybump) reported
@EE Hi, are all your uk customer service numbers down? I’ve tried 5 different ones. Missed a call from a manager about no internet for 3 months. Can’t get through? Please advise?
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Verity Brett
(@bettybretty) reported
@EE having a nightmare, told there is an issue in our area I can't call you from mobile or landlines to check what's wrong or how long it will be off tried wifi calling still not working online chat is start and stop 😡🤯🤯🤯
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🏴 Shona Mackie 🏴
(@shonamackie) reported
@EE is all your phone lines not working trying to call no answer
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CMDR Nozone
(@CNozone24054) reported
@EE both my wife and I are on your network, phones setup correctly (roaming and any service provider enabled) and we just visited Turkey and couldn't use the link you sent to get data (via data or WiFi). Very disappointing and this really hindered/damaged our holiday! 👎👎👎
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kieron
(@KeyringHardhat) reported
@PaulBarette @EE I spent an hour on the phone to get through to someone, they said it’s a major service outage and that it’ll be sorted by 7:30… not holding out hope though. If they knew, why not proactively tell customers?
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kaydh
(@KayleighHassall) reported
@EE please help i can't make or receive calls i can't even call 150 for help
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Ellen Stafford
(@Webkinny) reported
@PaulONeill29 @EE My mum is having the same problem and she is on EE too.