EE Outage Report in Aycliffe, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aycliffe, England
Latest outage, problems and issue reports in Aycliffe and nearby locations:
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick D
(@nicrophilia1978) reported
@EE had a major issue with you recently and no matter how helpful your team were being we were getting nowhere until yesterday when someone noticed something that was inputted wrong over 2 years ago.
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james d
(@jimmydring) reported
@EE @Ofcom whereas i normally see sarcasm as the highest form of wit…i fail to see its merit at this present form in time…all i want is to see a clear timeline of my issue being sorted, not being told the road is being dug up outside my house when it clearly isnt!
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Jade G
(@JadeGre06260185) reported
@EE hi, I can’t access my smart benefit and there is no information via the EE community. Can you help?
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Catherine S
(@Catheri61359019) reported
@EE put in complaint no reply funny how since my husband no longer in contract no interested. You took £20.00 but have are saying he has no data bundle I have copy of transaction!! 3 times was told number was transferred to pay as go.
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W a f a a
(@Katkuuta_) reported
This is just major inconvenience and could’ve been easily avoided if when leaving EE the customer service advisor had told me that I’d need to unlock my phone and went through the process of doing that for me. @EE
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david mottram
(@DavidMottram24) reported
@EE app wont let me top up and web site it takes me to wont without additional payer authentication what ever that means help
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Aileen Obrien
(@aileen_obrien) reported
@EE can you help me understand how, as a ‘valued’ customer I can get a free upgrade with a trade in that costs significantly more than a new customer trading in? I don’t feel valued 😞
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Emma/Emmy/Ems 🌈
(@emmaemmyems_) reported
@EE I did an upgrade on Saturday but I never received a confirmation email to track it?
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Kev creighton
(@kevcreighton) reported
Shocking service from @EE over charged by £150... 14 days later still chasing it 🙄 #ee #badcustomerservice
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W a f a a
(@Katkuuta_) reported
I’m so shocked at @EE not unlocking my phone automatically or letting me know it’s locked even when they KNEW I was switching to a DIFFERENT network. Now I’m having to be WITHOUT a network for another possibly 10 days? As an NHS employee this is a major inconvenience for me!