EE outages and service status in Alford, England

Problems in the last 24 hours in Alford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Alford, England

Latest outage, problems and issue reports in Alford and nearby locations:

• 
  Anne Bell (@AybBell) reported 16 minutes ago from Stickney, England

  Thanks @EE for being absolutely no help whatsoever in sorting out my email problem today . You are supposed to be ib partnership with @BT . #passthebuck #nosalenointerest

• 
  Charlie Sutcliffe (@ChasSutcliffe) reported 23 minutes ago from Tetford, England

  @EE Hi, well I've been with you over 2 years now, service isn't always brilliant but it's better than @VodafoneUK which does not work here at all!

• 
  𝔸𝕤𝕙𝕝𝕖𝕪 (@ashvamp55) reported 28 minutes ago from Manby, England

  @EE just received the poorest of customer service whilst on the phone to a team member. Wasn’t bothered about trying to resolve the problem. Almost like she didn’t believe me

• 
  Charlie Sutcliffe (@ChasSutcliffe) reported 33 minutes ago from Tetford, England

  @EE My home, which is not the billing address, is LN9 6QL and was ok when I moved over to you but is not good now. I have to use wifi in house otherwise no signal. Any plans to improve things I rely on it on the farm so needs to be better.

• 
  Pete 🤓 (@Scoobysg5) reported 33 minutes ago from Skegness, England

  @EE why is you signal so poor in Skegness pe25 area either using bt or ee mobile no 4g data dropped calls so much for good coverage

• 
  Oliver Crossland (@OliverCrossland) reported 37 minutes ago from Louth, England

  @EE Sure is! I’ve signed up to Apple News+, no problem at all, but Britbox and MTV Play just not working unfortunately.

• 
  Michael Armitage (@Shanksagain) reported 41 minutes ago from Louth, England

  Hello @EE . When are your customers in Louth likely to get the service we are paying for. Still not able to make calls in my home town. Obviously we don’t count as important enough. Not a city so no 4G let alone 5G. #Louthneeds4G

• 
  Dave Smith (@cubwolf) reported 57 minutes ago from Ingoldmells, England

  Dear @bt_uk @EE there are more than 10 people in Ingoldmells in the summer. Please sort out your overloaded mobile data network 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Randall (@MarkyTalk) reported 1 minute ago

  @C1981L @EE My signal is appalling at home.

• 
  David (@David297819311) reported 4 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  Paul 🖖 (@RonkaGuy) reported 5 minutes ago

  @EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?

• 
  Lu 🎙⚒️ (@recklesslntent) reported 6 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 7 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 8 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.

• 
  R1CHJB (@R1CHJB) reported 8 minutes ago

  @EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!

• 
  geordie (@geordie1kenobi) reported 9 minutes ago

  @MarkyTalk @EE They are crap mate they only care about money forcing staff to sell sell sell even to oap’s during lockdown and after they are shite so is their broadband

• 
  Peter H Todd (@Peter_H_Todd) reported 10 minutes ago

  @EE @NOW we've recently purchased another Firestick (for mostly watching F1). Our EE box is very close to the TV due the living room layout, but why is the firestick a little buffering. Sometimes it feels like it's being filmed in 1.25 speed & then 0.75 speed, any help/know why?

• 
  Kati Thompson (@CrazyRatLady80) reported 13 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?