Giffgaff

Giffgaff Outage Report in Southall, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Southall, Greater London, England 12/12/2025 19:25

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southall, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen_Quammie Helen Quammie (@Helen_Quammie) reported

    @giffgaff Can you help me gain access to my online account as i am trying to reorder a replacement micro SIM card for my number '0797 683 3686'.

  • bringonthebeer_ Mıchæl ▪ ᴮᴿᴵᴺᴳᴏɴᵀᴴᴱʙᴇᴇʀ (@bringonthebeer_) reported

    @callmelamb You may know this already, but bear in mind any mobile network that isnt O2, EE or Vodafone will be a "virtual" network that piggybacks on one of the main three. Sky, like GiffGaff, uses O2, so if it's coverage you're after, you may find better options elsewhere

  • Jonstackpool Russian Warship: ***🌻 (@Jonstackpool) reported

    @VodafoneUK Hey. Masts go down. I understand that. Stuff happens. But what I didn't realise was that your customer service SLAs were below those of GiffGaff. Not an irate user; just a disappointed one.

  • nemopopp nemopop (@nemopopp) reported

    @tescomobile Nothing. Bought phone outright 4yrs ago, £8 pcm with Giffgaff since-not one problem in 4yrs

  • Ergun_Kazali Ergun Kazali (@Ergun_Kazali) reported

    @shirleyjones999 @giffgaff No, they piggyback on O2’s network.

  • Tony_Ryan1892 Tony_R 🇵🇸 (@Tony_Ryan1892) reported

    @giffgaff Yes unfortunately their advice hasn't improved my signal at home or all the deadspots around the city

  • JimJamming James (@JimJamming) reported

    @giffgaff hi is there a reason why I'm getting next to no service even when it says I've got full 4G? Doesn't seem to matter where I am! Certain tasks are almost impossible. Won't load videos. Or allow me to do a speed test. Websites take ages to load.

  • keithhlorraine Amy (@keithhlorraine) reported

    @giffgaff @O2 do I complain to you or O2 about the lack of service in my area. It's been a over a month now!

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @giffgaff @UswitchUK Please could you advise. I need to prove (it's vital) that we did not receive a certain call on a certain day. Your rep said that there is no way you can help, as you do not keep a record of calls received by the phone, only a record of calls made from it. Is this correct?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Tony_Ryan1892 If you are still having issues after our agents response we would recommend getting back in touch with them through your case, to see if there is anything else they can advise, Tony - giffgaff Jade