Giffgaff

Giffgaff Outage Report in Southall, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Southall, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Southall, Greater London, England 11/20/2025 11:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (64%)

    Wi-fi (64%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Southall, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • lucylocket_93 Lucy Howarth (@lucylocket_93) reported from Barnet, England

    I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • K9Protection K9 Protection Ltd (@K9Protection) reported

    Anyone else having terrible signal around Gwent on @EE? The £6 Giffgaff sim I've got in my secondary slot is thrashing it.

  • NYRO_CaroleAH Carole Houston (@NYRO_CaroleAH) reported

    @DPD @giffgaff Still waiting for a response regarding a handset that should have been delivered on Monday! 4 days without any response! Appalling customer service!

  • ZomeDash Levi (@ZomeDash) reported

    @Sutoretchii @O2 @SMARTYMobileUK I used giffgaff a few years ago which runs on O2 and it was fine, been using voxi since which is on Vodafone and its great. Tried smarty once, could hardly get a signal anywhere. Awful

  • obw666 oscar (@obw666) reported

    @M1dgar @O2 just go giffgaff and get the phone through them, cheaper deals better money value (giffgaff is on o2 network)

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CaitStringer1 We're sorry that you've been having these issues Cait. Please try texting PASS to 43430 and we'll reply with a password reset link to help get you logged in. Also try using your membername instead of your mobile number when logging in and vice versa. - giffgaff Jeanette

  • andy_mallon Andy Mallon (@andy_mallon) reported

    @giffgaff I have tried this on another browser, it may be because my address on my bank card has changed and the website doesn't seem to be saving this when i try and update but not sure why paypal is also not working.

  • F1Lozzy lozzy🏳️‍🌈 (@F1Lozzy) reported

    @rhiannonefc18 i’ve always been on O2 and loved it but you do pay a bit more... i’m with giffgaff now (who run off O2s signal) and it’s so good to be able to change tariffs month by month. in lockdown when i was on wifi 24/7 i reduced my data and saved sooo much

  • Photo_Iain Iain J 🇪🇺💙 #StillEuropean (@Photo_Iain) reported

    @markbutcher9 @RemainingKind @Eddystone506 Hardly naive, I’d suggesting getting it in proportion. You know what O2 announced for 2022, in-effect a fair use policy, will actually be cheaper that what Giffgaff already charge EU roaming customers exceeding 25gb. Even EE is one network of over 60 operators&virtual operators.

  • Rozzers87 Rozzers (@Rozzers87) reported

    @giffgaff @jakeferg314 Giff gaff Ann kens **** all. Be £2 per mb for data in the Costa del Sol before you know if.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @pmh2_patrick Please advise our phones team of this through the open case so that they can help to explain and assist her further. - giffgaff Ann