Giffgaff Outage Report in Shepherds Bush, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Giffgaff outage reports came from the following cities: Wandsworth, Hounslow, Islington, Cricklewood, Bushey, Paddington, London, Leyton, Tower Hamlets, Loughton, Teddington, Croydon, Hackney, Lewisham and Catford.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| Hounslow |
Phone | |
| Islington |
Phone | |
| Islington |
Phone | |
| Cricklewood |
Phone | |
| Bushey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Harrow Weald, England
@giffgaff plz can you help. I am waiting for a refund for a returned phone.
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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🍎Corona🍎******🍎(****/****)
(@CoronaSinger) reported
from
Stratford, England
@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Dr Aaron Braddy-Green
(@DrAaronBraddy) reported
from
Enfield Lock, England
@PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@STONEDOVE Networks use different frequencies to get 4G or 5G. If you've gotten a 5G SIM and are still only getting 4G, then it would seem your phone doesn't support the right frequency to get 5G with giffgaff. - giffgaff Jeanette
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giffgaff | The mobile network run by you
(@giffgaff) reported
@_DanSheed We're sorry about that Dan. Can you please send us through your full post code through DM and we'll ensure there are no issues in your area. - giffgaff Jeanette
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paul b
(@paulbar59067209) reported
@giffgaff I am European as I imagine are a greater percentage of your customers we read left to right and if your going to send texts to me about my usage i'd prefer you to write to me in that format...i'm not Chinese I don't nor want to read up to down or don't bother I can
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Juliealderson2 Hi there. We're sorry to hear this. Please send us a DM with your full post code and we'll see if there are any issues in your area going on. - giffgaff Jeanette
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STONEDOVE
(@STONEDOVE) reported
@oneplus does your Nord work with Giffgaff/02 or not ? Bought a 5G Nord only to find it doesn't work on 5G on Giffgaff . Unless I do a *# every reboot .. can you confirm?
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P@ul is getting bored...
(@Ser_Pyrro) reported
@giffgaff @epilepsyaction Are you going to discuss the awful customer service???
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Clare Lou Milbz
(@ClareLouiseMil2) reported
@giffgaff how long does it normally take to fix a fault with a mast as I've had barely any internet since yesterday morning. Thanks in advance
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Kasha
(@uk_muslimah) reported
@giffgaff i cant seem to login - when it swaps to opening the login page to a browser it says access denied. Is this a wider issue?
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⚽️
(@pmh2_patrick) reported
@giffgaff She has. But she finds it hard to follow their instructions. There seems to be an issue with her phone, which she bought from you, but as it’s a bit out of the 30 days they are not being too helpful with a repair or replacement.
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Dermot Gallagher
(@Dermgall) reported
@LloydsBank Hi Laura- it was debit, I presume a direct debit. She received a new phone and needed a new sim, kept her number and it looks like giffgaff set up a new account, charged her for the new account but didn’t cancel the previous one. So she has paid 17months without realising.