Giffgaff

Giffgaff Outage Report in Leatherhead, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Leatherhead, Surrey, England 01/15/2026 06:10

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ImperioBellaL Rebecca Scorer (@ImperioBellaL) reported

    @giffgaff Any update yet? I still have no signal! What's the point in paying for a service if I can use it.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ImperioBellaL Hi Rebecca. We have checked this and can see that there is still a problem with the mast in your area and unfortunately there's no update on when this will be resolved yet. We're so sorry, our engineers are working on getting this sorted out as soon as possible. - giffgaff Emer.

  • SiShezzy Si.Shezzy (@SiShezzy) reported

    @giffgaff Ive forgotten my password and am trying to change it but when I press the submit button for a new password i receive no text or email. Pls help as I urgently need to top up.

  • paulgardner303 Paul Gardner🌻🌍☀️🌈 #BLM (@paulgardner303) reported

    @giffgaff @salome_gongadze I have also been having poor or no service from giffgaff since the early afternoon today. Right now it's showing as "No Service". I have rebooted my iphone several times to no avail. Do not patronise us by pretending it's a settings issue.

  • paulgardner303 Paul Gardner🌻🌍☀️🌈 #BLM (@paulgardner303) reported

    @Yorksims @giffgaff Yes, it’s confirmed that there is a mast fault. Data is still down, voice and SMS are intermittent. It was annoying last night as I couldn’t access a particular account because I needed a code texted to me for security, as is common these days.

  • jazzporridge John Kennedy might stop pontificating. Soon. (@jazzporridge) reported

    @giffgaff having a nightmare setting my account up. Any chance of a human to talk me off the ceiling? Been using your service for nearly two weeks and the website keeps asking me to activate SIM. A competent customer service rep would fix my issue instantly. Can I get a number?

  • paulgardner303 Paul Gardner🌻🌍☀️🌈 #BLM (@paulgardner303) reported

    @giffgaff I have rebooted the phone multiple times and it is having no effect, so please do not patronise me by pretending it's a "settings" issue like you did with a previous customer a few hours ago.

  • lpz3 🌈Thoughts Aloud!😷 (@lpz3) reported

    @virginmedia I accessed that using paid for @giffgaff data when your broadband was off in our area for 4th time in 6wks (or less). @Ofcom - is there any scope for auto refunds when a service is not reliable? The 24hr loss of use thing is pointless for us as its off for less - but often!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ImperioBellaL We're very sorry about this Rebecca. It would seem there is no time frame for this being resolved, but please be assured the engineers will be resolving this as soon as possible. You'll experience issues in this area till the mast is in full working order. - giffgaff Jeanette

  • sophieoliver_ Sophie Oliver💙💛 (@sophieoliver_) reported

    @giffgaff I’ve added a goody bag to a phone as it’s lost I need to be able to track it on find my iPhone so I needed data, and it still says offline. Can you help please