Giffgaff outages and service status in Coulsdon, England
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- Giffgaff generated 0 outage signals in the last 24 hours around Coulsdon, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Coulsdon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Coulsdon, England
The most recent Giffgaff outage reports came from the following cities: Croydon, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 9 days ago |
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Internet | 1 month ago |
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Total Blackout | 3 months ago |
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Phone | 3 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
Community Discussion
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Giffgaff Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England@giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍
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Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, EnglandHey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Lashan (@LashanStuff) reported from Camberwell, England@giffgaff Service was practically unusable around London Bridge station at 5pm yesterday
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Lashan (@LashanStuff) reported from Camberwell, England@giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there
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jacek wojt (@jacekwojt) reported from Bromley, England@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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Alvin (@jetsettersw) reported from Lambeth, England@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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Alvin (@jetsettersw) reported from Lambeth, England@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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Kay george (@Kaygeor53353208) reported from Croydon, EnglandGiffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff
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Neal D'Cruz (@nealdcruz) reported from Bromley, England@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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billy horan (@billyhoranuk) reported@giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..
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Chippy (@NiftyNick4) reported@OwenJBlanche I’d defo get into them about that, including sports but no Films I always bartered them down to £80, then £50 for BB and another £150 for 3 mobiles. They’ll get nothing in 6 weeks. Vodafone for BB, ID & Giffgaff for mobiles and Virgin for TV. £130 all in. And a magic stick
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svengali (@_imey) reported@DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.
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圆圆圆香芹 (@Mar_Aphrodite) reported@giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff
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Jo 🤍 (@Joa_Lipa) reported@giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently
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Tom Adamczewski (@tmkadamcz) reported@Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!
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9 wine (@Wine92023) reported@giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah
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Uptimus (@UptimusApp) reportedUpdate 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.