Giffgaff

Giffgaff Outage Report in Coulsdon, Greater London, England

Problems detected

Users are reporting problems related to: phone, wi-fi and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Coulsdon, Greater London, England 03/27/2026 11:50

March 27: Problems at Giffgaff

Giffgaff is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Coulsdon, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Southwark, Reigate, Wandsworth and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelocyoung Michael Young (@michaelocyoung) reported

    Hello @giffgaff A friend who is on a rival network (but one which also uses O2 infrastructure) has had EU roaming charges implemented. Can you confirm that you are going to continue not charging for EU+Norway roaming - at least until July?

  • stephaniedk96 Stephanie Kelley (@stephaniedk96) reported

    @scriblerian I always did this in reverse—PAYG in the UK (bc giffgaff was cheap, like £8/mo) & paused my US Verizon plan for months at a time, so I could keep the number/have service when here. Maybe there are cheaper US PAYG plans now though?

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff 24 hours for a reply when realistically a quick phonecall could sort it. I mean a telecoms company that has no customer service number???? Sounds iffy from the get go

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Is it out of the realms of possibility to have someone call me just to put this issue to bed i mean it has been 4 months or is that not quite long enough

  • tania_nexust tania_nexust (@tania_nexust) reported

    @FelicityCloake @O2 Have you looked at Giffgaff? V reasonable costs, and I've been a customer for years with no issues (one tiny outage in service in all that time)

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Which is great if your service worked but for me it hasnt and this setup of customer services is not ideal as it takes forever to get a reply. When in reality a 10 min phonecall would probably sort it in one go!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @markkitchen5 We are an online only mobile network, meaning we do not have a customer service number, Mark. If you've contacted our agents through your account, please pass along your case reference number via DM, so we can chase this up with the team for you - giffgaff Jade

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff [incident # 220516-001140]

  • GaryPWils1 Gary Wilson 🏳️‍🌈🇬🇧🇺🇦 (@GaryPWils1) reported

    @Sammyjoagain I pay £12 a month for phone with GiffGaff, never use my entitlement. £50 a month for water??? Really???? 3 person household, 3 dogs, water the garden (large) £130 for 6 months!!!

  • kitchenfaff Debbie (@kitchenfaff) reported

    @FelicityCloake @O2 Try GiffGaff - I think they even use the O2 network and are very reliable