Giffgaff

Giffgaff Outage Report in Coulsdon, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Coulsdon, Greater London, England 03/04/2026 11:55

March 04: Problems at Giffgaff

Giffgaff is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (27%)

    Phone (27%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Coulsdon, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, Southwark, London, Reigate, Wandsworth and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomReigate Phone
United KingdomWandsworth Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • chick28852596 chick (@chick28852596) reported

    @giffgaff another customer lost,you’re service is absolutely pathetic ,it’s 2021 catch up please,shame too as you’re prices are good but #sky see you soon

  • mikey_mau5 Michael (@mikey_mau5) reported

    @giffgaff I ordered a sim card to the wrong address. Was wondering if I could cancel the order before it’s shipped?

  • DanAlder80 Danny Alder (@DanAlder80) reported

    Shocking service from @giffgaff . Recommend I change to 5g SIM and tell me it will take up 24 hours to activate. 50+ hours later and still no one can call me or text me. Escalate to technical team who say it will take up to 5 working days. No offer of refund. Disgusting.

  • moses1905 Moses1905 (@moses1905) reported

    @giffgaff Listen I was told the same thing last week that I would be paid still nothing do you think I live on my phone the internet every second of the day and night dome of us have a normal life you are still a joke will never deal with you again

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @moses1905 Hi there. We're really sorry to hear this. We are an online network, so this means we don't have a telephone number, and we're unable to call members we're afraid. Have you been in touch with us on our website about this? - giffgaff Emer.

  • ad_vixen Skye NSFW (@ad_vixen) reported

    @makenshifox Honestly, I've had bad customer service everywhere, except for Giffgaff. They're a tolerable network however there is no physical stores or a phone number to call, messaging only

  • swanseajamie Jamie Akerman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@swanseajamie) reported

    @dae_1989 @giffgaff I was with them years back so things might have changed - you get 02 signal, but if you're in a crowded area (e.g. football stadium) you get less priority on the network bandwidth. Prices were good though.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @StHelensCrystal Oh dear. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • felizcris1 Cristina Feliz (@felizcris1) reported

    @giffgaff I may actually do after 8 years, given your poor customer service!! 11 days have passed and I still don't have a working SIM card replacement and still waiting.....

  • dwiseman93 Daniel Wiseman🤔💙 (@dwiseman93) reported

    @rach0907 GiffGaff gets my money: completely hassle free, good reception here, can switch service as and when I want with the Goodybags and I like the name too! It’s much cheaper than a contract I think. 👍