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Giffgaff

Giffgaff Outage Report in Coulsdon, Greater London, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Giffgaff

Giffgaff is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Coulsdon, England

The most recent Giffgaff outage reports came from the following cities: Southwark, Hammersmith, Wandsworth, and Reigate.

CityProblem TypeReport Time
Southwark Total Blackout 10 minutes ago
Hammersmith Phone 3 days ago
Wandsworth Phone 7 days ago
Hammersmith Phone 22 days ago
Hammersmith Phone 1 month ago
Southwark Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported

    @giffgaff I have been getting lots of calls not ringing recently that go straight through to my answerphone, which then shows I have a message, ( and can be called and heard) but no missed call on my phone ! Is there a network problem ?

  • ShanParkes91
    Lord Shannon Parkes (@ShanParkes91) reported

    What network is doing better than giffgaff? I need to know so I can switch. I’m PAYG too.

  • josephjscollen
    Joe Scollen (@josephjscollen) reported

    @Baz92037485 @giffgaff Had a refund for the month! Great customer service from @giffgaff. Very understanding! May I add this was the only time I’ve ever had a problem during the years!

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @xannov Hi Simon. This is not something we support, and we have no current plans to do so - giffgaff Jade

  • alexalderthay
    A l e x (@alexalderthay) reported

    Hey @O2 I'm currently a @giffgaff customer but there EU roaming policy is terrible. Is it true if I'm a @virginmedia customer, I'll get double data and 25gb roaming when on holiday in the EU?

  • AndyPayne67
    andy payne (@AndyPayne67) reported

    @giffgaff Your customer support is appalling, I urgently need to top up my son’s phone and cannot speak to anyone. No one returns messages, 24 hour sla is very poor. If this doesn’t get resolved quickly, I will take our phone numbers to another provider.

  • Kearney96
    Ryan (@Kearney96) reported

    @petecarson Their voicemails never leave me, I hold the entirety of Yorkshire responsible for that giffgaff voicemail

  • danpalmer
    Dan Palmer (@danpalmer) reported

    @giffgaff Also PSA for anyone who has moved to @giffgaff and thinks their signal is terrible, for some reason they don’t enable 5G by default! If you’re on a modern phone just log in to your profile and enable it.

  • Andrew50139839
    Master james (@Andrew50139839) reported

    Is there any any women on here on the network giffgaff on their mobile

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @jchannon Ensure any texts you're receiving are from DPD themselves, and not from a mobile number showing a DPD link. As long as you are able to see the phone is due to arrive today, you should have no issues receiving both today. - giffgaff Jeanette