Is HSBC down in Woking, Surrey, England?
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The latest reports from users having issues in Woking come from postal codes GU21.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (26%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
Live Outage Map Near Woking, Surrey, England
The most recent HSBC outage reports came from the following cities: Woking and London.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| Dorking |
Login | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Frost
(@EmmaFrostLondon) reported
@HSBC_UK I have emailed. Amazing that the only way I can get a response is when I publicly lambast you on Twitter. Why couldn't a member of staff have replied to my dozens of emails through your banking site?? Because you don't care until it's bad PR.
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Anand Gupta
(@anandcheam) reported
@HSBC_UK The worst customer service. Unsure why regulators do not force minimum service quality on banks; it is practically a utility business.
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Linda Birr-Pixton
(@BirrLinda) reported
@HSBC_UK Can't log on at all - secure key login failure.
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carpet-slippers
(@patkagaw) reported
@HSBC_UK hi! I have big problem to contact with you. Im from Poland, i try to activated my HSBC app, but i don’t receive SMS with activated code, and i can’t to call you because i hear that „this number does not exist”
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Omar Baig
(@OmarBaig10) reported
@HSBC_UK Waiting almost 3 hours to speak to someone. Online chat can’t help. Must be the worst service experience I have had with any institution.
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Adam Williams
(@d0dgee) reported
@HSBC_UK This just gets better and better. I've just had a sales call from you trying to get more business out of me. When I pointed out that we needed to resolve this complaint first, the drone who called said he couldn't help with that.
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Francis Connelly
(@connelly60) reported
@HSBC_UK Oh dear, not again. HSBC UK really do need to sort out their telephone customer service. ASAP
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Anand Gupta
(@anandcheam) reported
@OmarBaig10 @HSBC_UK It is like this, for some years, much before Pre-covid. They are not investing in customer service.
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carpet-slippers
(@patkagaw) reported
@HSBC_UK hi! I have big problem to contact with you. Im from Poland, i try to activated my HSBC app, but i don’t receive SMS with activated code, and i can’t to call you because i hear that „this number does not exist”
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NeoAllag
(@TheNeoAllag) reported
@HSBC_UK Whenever I try to open the HSBC mobile banking app, the app crashes whilst loading. This has made it impossible for me to access my bank accounts. Any help?