Is HSBC down in Woking, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (11%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Woking, Surrey, England
The most recent HSBC outage reports came from the following cities: London, Farnborough and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan Hall
(@SiobhanHall121) reported
@HSBC_UK waited an hour and 20minutes to speak to someone about a cancelled direct debit. The man I spoke to was very passive aggressive, kept talking over me and was REALLY patronising. Very poor customer service
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Graham Skinner
(@EvercleanSol) reported
@HSBC_UK 1 hour and 52 minutes in customer service phone queue …. I gave up and went online to ask on there, waited over an hour only to get terminated. I’m a small business owner, I needed help…. You are useless!!!
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Phil Cook
(@PhilRCook) reported
@HSBC_UK I use Safari for online banking but can no longer login even after deleting cache and cookies. I get a GSA error message when the page tries to reload. Suggestions?
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Ryan👌
(@Sweebo_) reported
I can’t login to my #hsbc app and my other half has over £3k missing from hers! Is there a problem?! @HSBC_UK
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Deanoooo
(@dcarmon95) reported
When @HSBC_UK still haven’t given you your own money in 3 weeks after promising they would within “3-5 working days” they owe me £1k 🧐
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Sparc Insight
(@sparc_insight) reported
@HSBC_UK As calling isn't helping can you help me with login to the app? Keep getting activation fail message, all I want to do is talk to someone about my mortgage application.
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Stuart Selfe
(@StuartSelfe) reported
@HSBC_UK Ah ok- I'll deal with the inconvenience @HSBC - you carry on not fixing the problem and I'll sort it out then. Ta very much for nothing then and will bury my head in the sand, live on fresh air for a while and trust that the problem will fix itself then...have a great day! x
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Molax Chopa Tribe
(@MolaxCho_pa) reported
@HSBC_UK @AdamPrint3 Is this app problem affecting desktop too please?
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David Cowey
(@cowey_david) reported
@HSBC_UK Not much point. I was told on a HSBC chat online that all cards now have contactless facility They can turn it off but I can't see it's disabled without doing a failed transaction. I was told you no longer give out cards without contactless tech, so not sure how you'd help?
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Steven Marritt
(@MarrittSteven) reported
@HSBC_UK help. My father has passed away and trying to setup online banking for my mum but dad had telephone code which know ones knows. How can we reset it