HSBC down? Current status and problems in Walton-on-Thames, Surrey, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (60%)
- Login (25%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Walton-on-Thames, England
The most recent HSBC outage reports came from the following cities: Woking, Coulsdon, Wallington, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Woking
|
Mobile App | 2 days ago |
|
Coulsdon
|
Withdrawals | 7 days ago |
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Wallington
|
Login | 10 days ago |
|
Ealing
|
Login | 1 month ago |
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Dorking
|
Login | 3 months ago |
|
Wandsworth
|
Mobile App | 4 months ago |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Paul Smith (@paulhelpspeople) reported from Hounslow, EnglandIt never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Paul Smith (@paulhelpspeople) reported from Hounslow, England@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Rob Dunstone (@Robduns) reported from Slough, EnglandHi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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Nj (@adamsn) reported from Chertsey, England@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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David Howorth (@dhoworth1) reported from Esher, England.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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HOBS62 (@hobs62) reported from Burnham, EnglandI’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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MV (@vmahadevan1) reported from Hounslow, EnglandOpened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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SGI Consultancy Ltd (@sgiconsultancy) reported@HSBC_UK the atrocious level of service and poor comms from you is beyond belief.
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Peter ⭐️⭐️ (@peteduhig) reported@HSBC_UK been waiting 45 minutes and counting to speak to someone on phone. Live web chat not working. How are customers supposed to communicated with you? Appalling customer service
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caracol con patas 🐌 🇺🇦 (@caracolconpata1) reported@HSBC_UK the branch looks great I’ll give you that . But when staff are so incompetent I can’t open an account for a nine year old AND come away with my wife feeling insulted . Maybe spend less on the coffee machine and invest in some staff training. Bloody awful service.
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Jools Voice Over ♿️ (@JoolsVoiceOver) reported@HSBC_UK Apparently you have now opened a complaint internally so no need to do it twice. I am trying to raise awareness It's not just my daughter There are lots of people out there can't access a bank account because they poor, disabled etc
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Nicola Eagleton (@NicEagleton) reported@HSBC_UK @Tesco can one of you please sort out the Pay at Pump issue? Three days after getting petrol, still £120 pending on my account even though money has been paid. Both of you blaming the other?
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Tony Wheeler (@wheeler_tony) reported@HSBC_UK yet another mortgage customer screwed over, we’ll done! Will be looking elsewhere following being a customer of 32 years
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Chris Goodfellow (@ChrisInkwell) reportedLiterally every time I try to do anything through @HSBC_UK's business banking it is a nightmare. It's 45 minutes on hold to get transferred twice before anyone can help you. Every. Single. Time. Do not use them!
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Alwena Hall (@HallAlwena) reported@HSBC_UK I have tried to book an appointment by phone and twitter. I've not been successful either way. On constant hold on the phone (>2 hours) and there are no date options on twitter. Pls advise how can I book an appointment for a new account for an existing customer in Droitwich?
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@No1SunkFarmer ©️ (@no1sunkfarmer) reportedTerrible customer services from @HSBC_UK today.. 43 minutes on music hold .. simply not good enough.. thank god it was greensleeves pounding my ear drums.. call on hold now for 46 minutes..
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maneco64 (@maneco1964) reported@HSBC_UK The people who helped create the problem, the bankers, as taxpayers had to take on massive debt to bail out the City in 2008/09 are now offering you a solution to the inflation problem. Run away from @HSBC_UK as fast as you can.