HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and transactions.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Walton-on-Thames, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at HSBC
HSBC is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Walton-on-Thames, England
The most recent HSBC outage reports came from the following cities: Sutton, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 2 months ago |
|
Southall
|
Mobile App | 2 months ago |
|
Woking
|
Mobile App | 2 months ago |
|
Wallington
|
Login | 2 months ago |
|
Ealing
|
Login | 3 months ago |
|
Dorking
|
Login | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Rajith Raju (@rajurajith21) reported from Richmond, England@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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MV (@vmahadevan1) reported from Hounslow, EnglandOpened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Abi National (@amala_n_ewedu) reported from Wandsworth, England@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Alex (@alex6130) reported from Richmond, England@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK Seems to be working now thanks
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@HSBC_UK is there a problem with the app, balance after bills unavailable?
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Matias Cervi (@Tute) reported from Wandsworth, England@HSBC_UK can you please give me access to my account?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Peter Crowley (@SmoothRegulator) reported from Ealing, EnglandHas anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Paul Smith (@paulhelpspeople) reported from Hounslow, EnglandIt never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Hamer (@evilbluebird) reported@HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2
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Ball Bag (@martcook3) reported@bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop
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Zooby (@MZH23) reported@AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.
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Dan (@pizzaboy) reported@pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…
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Stevie (@StevieeeWx) reported@Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!
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Teds (@Tedtalks13) reported@HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot
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Sarah Jones (@jonesy_sa) reportedAn open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.
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Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK Help. Please clarify the terms of an on line bonus savings account
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jjNotice (@jj_Notice) reported@EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting
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Rosie (@rosieerooo22) reportedHusband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.