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HSBC down? Current status and problems in Walton-on-Thames, Surrey, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Walton-on-Thames, England

The most recent HSBC outage reports came from the following cities: Woking, Coulsdon, Wallington, and Ealing.

CityProblem TypeReport Time
Woking Mobile App 6 days ago
Coulsdon Withdrawals 11 days ago
Wallington Login 14 days ago
Ealing Login 2 months ago
Dorking Login 3 months ago
Wandsworth Mobile App 4 months ago

Community Discussion

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HSBC Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • stevedw40
    steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • hobs62
    HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • Robduns
    Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • sapna_ghai
    Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tykeguard
    Trevor (@tykeguard) reported

    @HSBC_UK disputed a cheque without any customer contact for reasons "you can't divulge" - hours on the phone to find the "disputing team don't take calls" finally told it will take 3-5 days to honour #HSBC_UKappallingcustomerservice Ian Stuart and team you could do much better

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @BBCNews @HSBC_UK tops the list too, imagine, being defrauded by an @HSBC_UK client and can't get any help from their customer service unit. Especially when they also credited funds to the wrong account. Still waiting on them to #dotherightthing

  • Sketchybear
    James Kindred (@Sketchybear) reported

    @HSBC_UK is it true that you’ll be stopping support for bank feeds into Xero?

  • SteveandNat
    Steve (@SteveandNat) reported

    @HSBC_UK You haven't even got any customer service so you're not likely to phone anyone are you ???

  • Emiesper
    Turqui (@Emiesper) reported

    @HSBC_UK @HSBC @Stonewallhousin You should really review the customer service you provide in Argentina. I have an emergency with my credit card and the customer service line is NEVER available.

  • INTPeeved
    INTPeeved (@INTPeeved) reported

    @toryboypierce @Bluechester3 @HSBC_UK Just stop ******* building them in the North East please. There is not a shortage here. Ignoring the fact help to buy is a vehicle for a lifetime of debt.

  • wasstin316
    Super Nintendo Chalmers (@wasstin316) reported

    @HSBC_UK @Stonewallhousin Why not help all homeless people not just gays?

  • 1979bol
    Mike (@1979bol) reported

    @HSBC_UK @Stonewallhousin You’ll say anything to get a customer. Pathetic and false.

  • Joe04544947
    Joe (@Joe04544947) reported

    @HSBC_UK @Stonewallhousin Do yo support other people equally ? Just asking ? You chucked my daughter out of your bank , simply down to her mum and dad , would you do that if she identified as ******* ? Can I say that ?

  • Bitocrypto2
    Bitocrypto (@Bitocrypto2) reported

    @HSBC_UK @Stonewallhousin I’m a gay customer of HSBC. Quit pandering and serve everyone. Stop virtual signaling and dividing people. Can’t wait to be fully crypto and be decentralized.