HSBC down? Current status and problems in Walton-on-Thames, Surrey, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (60%)
- Login (25%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Walton-on-Thames, England
The most recent HSBC outage reports came from the following cities: Woking, Coulsdon, Wallington, and Ealing.
| City | Problem Type | Report Time |
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Mobile App | 2 days ago |
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Withdrawals | 7 days ago |
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Login | 11 days ago |
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Login | 1 month ago |
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Login | 3 months ago |
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Mobile App | 4 months ago |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Rob Dunstone (@Robduns) reported from Slough, EnglandHi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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HOBS62 (@hobs62) reported from Burnham, EnglandI’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Squidward (@SquidwardMurdoc) reported@PennyBritish @HSBC_UK @kraken Barclays block Binance but not Kraken (Payward).
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Moseshightower (@Moseshightower2) reported@PennyBritish @HSBC_UK @kraken I never had problem with deposits to Kraken fom HSBC UK.
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Jonny Lawrence (@_JonnyLawrence) reported@PennyBritish @HSBC_UK @kraken I was unable to make a transfer to kraken as well. My bank account froze and was a real pain to gain access again
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NA #StillWearingAMask #BrexitChaos #JohnsonMustGo (@NadiaA2015) reported@HSBC_UK What have you done to internet banking? The new look is awful. Entirely non-user friendly & completely non-navigable! Why do you always make these changes without asking customers. I can find nothing now & the text is so light nothing stands out. Thanks very much.
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Ryan (@Ryan86234751) reported@PennyBritish @HSBC_UK @kraken Stay calm next time. I have been quizzed in the past too and usually the first transaction to an exchange is always blocked and possibly account access revoked. But after quizzing they open the facility for me and never close it.
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datazuum (@datazuum) reportedNO words can really describe how bad @HSBC_UK @HSBC service and customer experience are! The people who tout that they can do "digital transformation" laughable! Surprised they can spell it! Terrible terrible service!
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Melanie Barnett (@lemoney_b) reported@HSBC_UK is there a problem with HSBCnet this morning? I am unable to logon anywhere……
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SkmonXrp12 (@simXrp) reported@PennyBritish @HSBC_UK @kraken I’ve had this problem before, and I went in and asked for my money to be transferred to Barclays, Barclays has never done this to me apart from when I’m abroad just to make sure it’s me doing the transaction 🧐🧐🧐🧐
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DaveBarnsley-Parsons (@smartbp84) reported@HSBC_UK HSBCnet isn’t working!
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Stefan 🔺👻 (@0xCryptoStefan) reported@PennyBritish @HSBC_UK @kraken Arg. I had to move to Kraken as on ramp after the Binance nonsense from FCA. Now HSBC are shutting this down?