Is HSBC down in Walton-on-Thames, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ShrinkTrades
(@thejetsetduo) reported
@HSBC_UK Says the bank who is willing to bend over backwards to help the Chinese Communist Party?
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Leela WORIADS🦕 🧟♀️🟪⬜️🟩
(@LeelaVentura05) reported
@HSBC_UK For those who are confused: Men who say they are women and enter women’s spaces are forcing their pronouns and their presence down our throats. Of course everyone has pronouns 🙄
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Zee
(@legendzee27) reported
@HSBC_UK He spoke to a manager in your complaints department and it’s finally sorted after spending hours on live chat or on hold. Apparently it’s an issue at yours to do with the switch process at the moment, he was not the only person making a complaint about this particular offer.
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Rod Walker
(@realrodwalker) reported
@HSBC_UK is there a problem with the business mobile app? I’m unable to logon this morning and noticed the commercial card missing from the account list last night. Thanks
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Andrew Redpath
(@ARedpath) reported
.@HSBC_UK are an absolute disgrace. Completely screwed up my account after their fraud team told me completely wrong information and blocked a legitimate payment and it's impossible to speak to anyone. Avoid them like the plague!
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Sadmatt
(@ItsSadMatt) reported
@LeelaVentura05 @HSBC_UK You've said a lot, but this is genuinely disgusting. Rather than raising money to start/fund a new group, money is being raised to sue an existing group, taking money and services away from women who need it. This is going to hurt SA survivors, do you support that?
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Jamie Tonner
(@oneeye386) reported
@HSBC_UK I have already contacted your team and they have said it takes 10 working days absoloute disgrace.
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Simon Skipsey
(@Skipsey8) reported
@HSBC_UK Hi, can you please help. I’m trying to reset my online secure key password. When I phone the number up it asks for my TSN , which I don’t have.
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Nikki_pencilledin🎃
(@pencilledin_Nik) reported
@HSBC_UK need to sort out access for parents who are separated so they can BOTH have access to the my saver account. Me and my ex went to try and sort that today and the staff were like "nah just one of you" she has 2 parents we both would like to have access. Stupid rule tbh
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yeet
(@yeetwolfs) reported
Just overhearing a conversation between someone and @HSBC_UK and realising the bank doesn’t want to have #fraud reported to them. He keeps on getting asked for his sort code and account number. When he isn’t a customer so doesn’t have one. @UKSFO