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HSBC

HSBC down? Current status and problems in Walton-on-Thames, Surrey, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 58% Mobile App (58%)
  • 26% Login (26%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Walton-on-Thames, England

The most recent HSBC outage reports came from the following cities: Woking, Coulsdon, Wallington, and Ealing.

CityProblem TypeReport Time
Woking Mobile App 3 days ago
Coulsdon Withdrawals 8 days ago
Wallington Login 11 days ago
Ealing Login 1 month ago
Dorking Login 3 months ago
Wandsworth Mobile App 4 months ago

Community Discussion

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HSBC Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Yadzinooo
    YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • sapna_ghai
    Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • Robduns
    Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • stevedw40
    steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • AbundanceLondon
    Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sebify
    Sebastiano Mandalà (@sebify) reported

    It's good that @HSBC_UK website works flawlessly because their customer support sucks hard

  • timralph30
    Tim C (@timralph30) reported

    @HSBC_UK @HSBC @JulieMarsonMP why do you have such shocking customer service? Five times been promised/phone call back fromsenior complaints managers … five times NOTHING!!!! Liars. Incompetent, inept and a shambles of a bank!Shame on you. 🤬Also breached equalities act 2010 😡

  • lara41311249
    lara barstow (@lara41311249) reported

    @HSBC_UK My boyfriend hasn’t been able to log into his mobile banking for two days now, and still cannot access it, nor can he access his online banking. We need this to send our bills etc.

  • lillmissd
    alex (@lillmissd) reported

    @The_JamesJordan Don’t go with @HSBC_UK they have shut majority of their f2f banks. They have **** my nearest 3. Yorkshire Building society do, we opened an account for our 2yr old with them. So far we have no complaints.

  • Robotmeile
    Mel 🕷 (@Robotmeile) reported

    In November I contacted @HSBC_UK to get control of my deceased Fathers bank account. Last week I emailed for progress and they emailed back Monday saying we have no record of an account! 16k missing! I gave them the details again and Still Nothing. Truly awful bereavement service

  • jessthomphysio
    Jessica Thomas (@jessthomphysio) reported

    @HSBC_UK locking me out of my online banking because they changed the login page, only to ring and be told I have to go to a branch with ID to verify me- said branches are only open mon- fri when I’m in work! Totally impossible to access for full time working people! Poor.

  • MirandaDawe
    Miranda Dawe (@MirandaDawe) reported

    It gets weirder @HSBC_UK say someone rang up as me, passed verification and...cancelled my subscription to @squarespace . Nothing else. No money gone. Just cancelled my payment and therefore account for my website. WTF

  • GoldenScroll2
    Golden Scroll (@GoldenScroll2) reported

    @HSBC_UK @HSBC - Oh, sorry PS - no I did not take a 'screenshot' of the caption telling me my new card would arrive within 5 - 10 working days, as 'Oh I must take a screenshot incase @HSBC don't send it' was not a thought that cropped into my head, funnily enough

  • lmcferranEHU
    Lauren (@lmcferranEHU) reported

    @HSBC_UK are an actual joke. 😡 customer service agents fail to complete simple tasks and then lie about it. Now causing a hold up on me being able to complete my house purchase "with no suggested time frame available"

  • flincauk
    Philip Wattis (@flincauk) reported

    Poor customer service experience at @HSBC_UK Redditch today. Waited 10 minutes to speak to a member of staff before walking out. None of the people waiting in front of me were seen in that time either. #fail