Is HSBC down in Walton-on-Thames, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Bob 🐶🌈 🐾💖
(@crushagrape) reported
@HSBC_UK As an ex member of staff, when I left your nasty grubby organisation, I was taking home £5 an hour after tax, NI and train fares, and was the lowest paid member of staff for miles. Equality and inclusion? Go **** yourselves.
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Iain Dooley
(@iainpdooley) reported
@Philosimp1 @Philbuckle @HSBC_UK You are in no position to dictate the lifestyle decisions of others. You have absolutely no idea why many require a car - assuming they are all "selfish" is peak intolerance and ignorance. Public transport is often slow, inflexible, and expensive. Sit this one out.
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🔸️ Ben 🔸️
(@Bens_Opinions) reported
@MForstater @HSBC_UK This is just sad. HSBC isn't gonna do **** for you, quit pretending to be brave to show off for your bubble of dumb hateful followers.
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Business banking. I was told to get a new security device in branch which I did. Because of this I didn’t receive a pin to access it. Every occasion since then I have failed security for BIB for some reason that I can’t be told. Therefore I can’t get online with BIB. I have now
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Patsy Roberts
(@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK Still using Telegram are you? Thats real **** that is. Its actually even worse than I thought it was. And that is where your "evidence" is?
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK Visited my own branch on 3 occasions to get the matter resolved and reset security on at least 4 occasions. Whilst on holiday I even visited the Brighton branch following 3 days of being told by HSBC that I would receve access details within an hour. The 4th day I was informed my
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK At all the email correspondence you have sent. The service is an absolute disgrace that has cost me and continues to cost me a fortune in time, loss of business, loss of income and mental stress.
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pixellover420
(@GarthMarenghia) reported
@MForstater @moira_robin @HSBC_UK And yet you take issue when that same treatment is given to trans people
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Wayward Sestra🟣⚪️🟢
(@Wayward_sestra) reported
@PatsyRo17443076 @MForstater @HSBC_UK Stay in your little bubble and ignore everything then. Just stop running your mouth when it contradicts **** if you want to make a decent argument on anything because you won't have a better context.
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Patsy Roberts
(@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK Excuses. But then there is no low to which Trans Haters will go is there. Including supporting a site that thinks child abuse is ok. Shame on you.