Is HSBC down in Walton-on-Thames, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (25%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: London and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Ealing |
Login | |
| Dorking |
Login | |
| London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Enigma⭕️
(@enigmacbs) reported
@HSBC_UK @GottaSnatch @GottaSnatch let’s see if they sort it, I have been locked out since Monday 20th and no one has responded, it’s all lip service!!!!
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Kieron Willans
(@Bluefox63) reported
@HSBC_UK I had to use your telephone banking service this morning. Nothing urgent, but I didn't have too long to wait to be put through to an advisor. The lady in question dealt with my request in a friendly and efficient manner, thank you.
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Enigma⭕️
(@enigmacbs) reported
@KatieColbourne @HSBC_UK @KatieColbourne I feel your pain but I know the numbers and music off by heart… spent over 16 hrs, 2 branch visits one was for 3 hrs waiting and branch closed and hour late!! No one interested, they make out they are but all working from home and couldn’t care less #HSBCShambles
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K. ✨
(@vanKalen_) reported
@maskaradebanna1 @fuqpiq @HSBC_UK Anti gay sounds a lot like you love **** and have struggled to come to terms with that. I’m here to tell you it’s ok. Embrace that urge. We support you
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Dharmie Wells
(@dharmie_wells) reported
@GottaSnatch @HSBC_UK Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Enigma⭕️
(@enigmacbs) reported
@HSBC_UK @ForkingFabulous This is lip service…. Loads of initial replies but no follow up!!! All working from home, sat on phones calls for hours yes hours! Don’t kid us saying you care or you’re sorry, I had a Twitter initial response then nothing & still no reply 👏🏻👏🏻👏🏻
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Kieron Willans
(@Bluefox63) reported
@HSBC_UK Used your telephone banking service this morning. Nothing particularly urgent but I only had to wait a short time to speak to an advisor. The lady in question dealt with my request in a very friendly and efficient manner. Thank you.
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Mark McDermott
(@fitnessdotshots) reported
@HSBC_UK hi there, I’m currently out of the UK but my Secure card for online banking isn’t working for me to log on to my account is there a way around this please? I tried calling but didn’t get an answer
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.
(@202rhrhrh) reported
@ShireenFarkhoy @HSBC_UK I'm not finding them, they're there. Mining for metals is staggeringly poisonous, as is disposal. It's what i mean by necedary evil, it's awful but what is the alternative? Carbon capture is as promising - there's a cool thing in Norway, and a desalination boat to freeze arctic
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.