Is HSBC down in Walton-on-Thames, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (63%)
-
Website (16%)
-
Login (16%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Tamsin Marriott
(@TamsAndMoo) reported
@HSBC_UK terrible customer service today. Asking my 70yr old mum 11 security questions inc 'name your debit card transactions since 8 april' & 'you spent £12 on 22 April, name the shop' is quite frankly overkill & has really upset her. Not what a stroke recovery victim needs!
-
Fir Bobb #FBPE #GTTO
(@FirBob22) reported
@HSBC_UK Advised today that only way to make changes to my account was to use the mobile app even though the Premier site advises a phone call. ‘We want everyone to go digital’! I’m told. After 20 years to change methinks.
-
Lianne
(@lnncrmchlx) reported
@HSBC_UK hi can you help me identify something please? I keep getting emails from a mortgage advisor from hsbc but not sure whether it's real or not, can I please dm you the screenshots of the email?
-
Jen
(@jenniferb2304) reported
Hi @HSBC_UK, how can non or ex customers contact you? Can’t get through the security checks via phone as no account number and same issue with online chat??
-
Ed
(@BlueMonkeyDuck) reported
I’ve just had a nice meal and drinking some quality beer relaxing at the end of a week. Then get an email telling me @HSBC_UK have made another mistake that I’ll have to now piss around trying to solve during working hours. It’s some skill to be so consistently poor.
-
Katy Lee MBE ✈️
(@katherinealee) reported
Yet more utter nonsense & issues from @HSBC_UK - feels like time for a change of bank. Any recommendations, twitter?
-
Pauline Hancock
(@PolH1966) reported
@HSBC_UK I've not yet transferred my banking to you and I want to leave already!!!! Only you wont allow me to do that either!! SHOCKING service. PS Since when is a free OD not free! Bye Bye
-
Lawrence Coffing
(@CoffingLawrence) reported
@katherinealee @HSBC_UK Fifth Third. Cincinnati. For active duty military or vets, no monthly service charge……with a monthly direct deposit and $1500.00 min.
-
Fiona Godfrey
(@FionaGodfrey70) reported
@HSBC_UK I’m trying to raise a transaction dispute against @LookfantasticCS via online banking but keep getting the message sorry there has been a problem please try again later. Please advise hsbc as I’m getting nowhere with Look Fantastic
-
PrimaryCoHead
(@PrimaryCoHead) reported
Anyone else had issues paying with their @HSBC_UK credit card? 3rd place it hasn’t been accepted in a week. I called the bank & they said it’s not my card, it’s something to do with new rules that companies haven’t complied with. Means I’m having to use my debit all the time.