Is HSBC down in Walton-on-Thames, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (20%)
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Website (15%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: Ealing and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| Dorking |
Login | |
| London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Upton
(@sm_upton) reported
@HSBC_UK Although the wait was slow, we were more upset with the poor service when actually speaking to someone. To add to the experience you have now sent her debit card to a branch 50 miles away from where we live despite agreeing on the call to send it to our address. Pathetic.
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Lydia green
(@LadyLydiaMorton) reported
So @HSBC_UK mobile business banking app is still not working after crashing yesterday…what’s going on?!
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Jane Hawkins
(@Hawkeye7015) reported
@HSBC_UK @Shelter I have been trying to get through to your service by phone for 1hr 30 minutes, my account has been totally hijacked.
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Ｗａｚｏｕｓｈ
(@wazoush) reported
@KimWebb44671708 White, working-class boys have been abandoned by the Education System for 3 decades...let's give cash to black folks @HSBC_UK @BBCNews
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Ben Cohen
(@RugbyBenCohen) reported
I have six outstanding complaints against @HSBC_UK and they currently take a minimum of eight weeks to reply. How is that going help with my current issue. Still no response!! #terribleservice #bullies
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Sian Evans
(@Goodevansmedia) reported
Hi @HSBC_UK I need to speak asap to yr people who deal with LPAs (lasting power of attorney) for aged, ill & confused mother with HSBC bank account. Staff say the guidelines unclear so won't register! Pls help. It's now urgent to get LPA activated & put care package in place.
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A Sonishing
(@ASonishing) reported
@HSBC_UK @Cambridge_Uni WHITE working class boys are the most deprived.
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Alexis Hare
(@Rugbychick84) reported
@RugbyBenCohen @HSBC_UK Would expect anything soon. They nearly ended my partners business by repeatedly cancelling payments when he missed ONE phone call. Also messed up when he changed from sole trader to Ltd Co and lost him access to his business funds AND set up client accounts incorrectly. Awful
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TransportManchester 🐝
(@TransportManch1) reported
@moltengoldlava @HSBC_UK @Cambridge_Uni Make a foundation on what? Getting more white people into education? No, thats ridiculous. The fairest way would be doing it based on income and social background. Doesn't discriminate. Sadly, more black people do fit into that, so they'd still get a proportional amount of help.
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Chris Lee
(@chrislee1628) reported
@HSBC_UK I need to make a payment, but am having to use another bank because HSBC are currently only open 8-8…….. I rather wait longer and at least eventually speak to someone than wait till the next day, not exactly good customer service…..