Is HSBC down in Walton-on-Thames, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (25%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Coulsdon |
Withdrawals | |
| London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Ealing |
Login |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tomasz Oryński
(@TOrynski) reported
@sheepydreamings @HSBC_UK I am using revolut and wise. Those morons block my card every time when I try to pay bigger sum into it.
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Bpoool
(@Bpoool3) reported
@HSBC_UK @financialombuds how disgusting is it that you freeze a single mums acc after an inheritance payment and allow no access to any money at all. No money to feed a 7yr old+pay any bills. Then refuse to speak on the phone and say go in the bank who then laugh at her!!!!
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_
(@Trying_to_tr1) reported
Who knew opening a US bank account would be so troublesome @HSBC_UK and @HSBC - this matter is still unresolved. Help please?!
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Living the dream!
(@ScouseGoth) reported
Hi @HSBC_UK my debit card has arrived today. Just trying to log into the mobile banking app. It’s asking me for a passcode that I set up with the account? I don’t remember setting a code up. An the two I would of used don’t work. I’ve been locked out. Can you help please?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Nick Little
(@OutsiderNick) reported
@HSBC_UK It’s not about our account it’s your website. The screen is blank just by clicking the link from Google. It the does the same thing on every page after login but the problem is there before logging in
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Matthew ****
(@matches62) reported
@HSBC_UK @financialombuds If HSBC are unable to resolve a simple complaint about a repeated issue and refuse to acknowledge that the service they are providing is of a poor standard, then I won't be wasting my time taking this further. I shall simply take my custom elsewhere.
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fasihulla
(@fasihulla) reported
@HSBC_UK I have been calling the customer care number and have waited for more than 45 mins on line but I still couldn't speak with anyone of your support agent. Is this some kind of a joke. I have paid my tuition fee 1 month back but no response. WTH is wrong? Revert back ASAP.
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Lindsey Kate Seaton
(@Lynz_KS) reported
@HSBC_UK disgusting customer service, 6 weeks trying 2 open an account for my 18 year old daughter, constantly lied to and hung up on, been a customer 20 years! joke of a bank
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Strebor
(@Strebor14210341) reported
@TOrynski @HSBC_UK Yes banking anywhere is a problem. I hope it all works out for you.