Is HSBC down in Walton-on-Thames, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (57%)
-
Website (19%)
-
Login (19%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent HSBC outage reports came from the following cities: Dorking, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Login | |
| London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
-
Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Greta Thunberg Stan Account
(@kimtrilly) reported
Looks like my time at @HSBC_UK has come to an end. Declining my card constitently for athe past 2 weeks and telling me that I've put the expiry date in incorrectly. On a card I've had for nearly 3 years And phone support being absolutely useless
-
Shelley Nyree Dootson
(@ShelleyDootsonG) reported
@HSBC_UK I'm Shelley. I'm an ordinary person - a f/t student & p/t employee earning £9.50 per hr. Every month HSBC charge me £50+ on an old account I have no access to. Today HSBC have refused to take off a £55.05 charge. THIS HAS TO STOP. How many people is this happening to?
-
MiaMoon🫀
(@MissMiaMoon) reported
@HSBC_UK ur customer service is absolutely disgusting, i owe someone money & the stupid fraud team kept saying it’s a scam even though i told the stupid witch i’m paying back someone who i live with but i’m not there, they need the money back but fraud team block my account
-
Funke Akiboye
(@funkeakiboye) reported
@silv24 @HSBC_UK Can recommend first direct. Although it's a subsidiary of HSBC they have good customer service
-
julie birtley
(@1marmaduke) reported
@HSBC_UK Hi, Is anyone having issues depositing cheques on the moblie app, I have been trying for 2hrs to deposit a cheque, it's saying the amount shown on cheque and amount entered must be more than zero, I have now given up as it's so frustrating and annoying.
-
Darren 🗽🎗
(@Darrenskhjones) reported
Terrible service from @HSBC_UK I’ve got at least 10 unanswered emails to one of your Mortgage and protection managers. I need assistance and can’t get any help
-
Emma Marsh
(@ChamberlinEmma) reported
@HSBC_UK Can you please help with internet banking log on which has completely changed this morning , I can’t get any help on the phone numbers not having the correct codes , this is so frustrating! 🤯
-
Jade
(@Jade806509391) reported
@HSBC_UK help! I opened two childrens savings accounts, had the pay in books today, but thought I could view them on my online banking but can't see them?
-
AnnQuinny
(@AnnQuinny) reported
@silv24 @HSBC_UK Use a bank transfer service you don’t have to do anything they do it all for you
-
ann omara
(@Annmarieomara) reported
@silv24 @HSBC_UK I had the same experience with British gas moved after 45 years with them. Aggressive and unwilling to help with a problem of their own making