HSBC down? Current status and problems in Walton-on-Thames, Surrey, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (56%)
- Login (27%)
- Website (9%)
- Transactions (5%)
- Withdrawals (2%)
Live Outage Map Near Walton-on-Thames, England
The most recent HSBC outage reports came from the following cities: Woking, Coulsdon, Wallington, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Woking
|
Mobile App | 5 days ago |
|
Coulsdon
|
Withdrawals | 10 days ago |
|
Wallington
|
Login | 14 days ago |
|
Ealing
|
Login | 2 months ago |
|
Dorking
|
Login | 3 months ago |
|
Wandsworth
|
Mobile App | 4 months ago |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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HOBS62 (@hobs62) reported from Burnham, EnglandI’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Rob Dunstone (@Robduns) reported from Slough, EnglandHi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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. (@almahra9ll) reported@HSBC_UK Help....... suck ya mother
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Brianna Andy (@BriannaAndy4) reported@nashussain @HSBC_UK Support services will only take you round in circles without offering any real help. Message @keren_crack1 here on twitter he can help out.
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Rhianon Davies (@RhianonD) reported@HSBC_UK trying to set up an online saver account, but website keeps telling me I can’t as I’m not a UK tax resident, which is not true. Can’t get chat to stop going around in circles to even get close to asking the right question!
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Trevor Lambert (@L76200414T) reported@HSBC_UK Hi, HSBC banking app not showing my payees on my or wife’s iPhone, was working ok yesterday, app and phone up to date.
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PP (@paulpoly1) reported@HSBC_UK Thanks for your DM,s - I have already spoken to an advisor who was the one that suggested I pay an extra £300 a Month plus the £70 fee you charge. Point of my tweet was stop telling customers you “understand” and “here to help” cos you don’t and you are not
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Rhiannon (a real Welsh which) (@agogodanza) reported from Dunvant, Wales@HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.
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Pompey Communist ☭ 🇨🇳🇨🇺🇻🇳 (@CommunistPompey) reported@HSBC_UK You’re part of the problem
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Abi Fowler (@AbiFowler) reported@HSBC_UK Is there an issue with your mobile app? Not able to connect to payees when trying to transfer money.. thanks.
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Mathew Taylor (@mathewtaylor200) reported@HSBC_UK Mobile banking app not letting me add a new payee. Getting error ref 503. Any idea when this will be fixed?
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Guillaume (@Guillau12380520) reportedSay @HSBC_UK if I don’t have access to my account, how am I meant to know if anything was debited yesterday? It’s not like you’re always quick to show transactions… #makeitmakesense #securitybreach #imtheowneroftheaccount