HSBC down? Current status and problems in Walton-on-Thames, Surrey, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (58%)
- Login (26%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Walton-on-Thames, England
The most recent HSBC outage reports came from the following cities: Woking, Coulsdon, Wallington, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Woking
|
Mobile App | 4 days ago |
|
Coulsdon
|
Withdrawals | 9 days ago |
|
Wallington
|
Login | 12 days ago |
|
Ealing
|
Login | 1 month ago |
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Dorking
|
Login | 3 months ago |
|
Wandsworth
|
Mobile App | 4 months ago |
Community Discussion
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HSBC Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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HOBS62 (@hobs62) reported from Burnham, EnglandI’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Rob Dunstone (@Robduns) reported from Slough, EnglandHi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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VLCN (@mcflubbinz) reported@HSBC you are the reason I want crypto and #btc, many hours on hold, poor customer service, too many barriers to spending my own hard earned money, poor quality apps and painfully expensive international transfers. @HSBC_UK @HSBC_UAE
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Jenn (@Morgawse) reported@HSBC_UK And when they did respond, they told me what I was experiencing wasn't possible, they couldn't help anyway, and I should phone instead. Wonderful.
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ZeeZee (@ZeeZeeJAM) reported@HSBC_UK 3/3 We've seen your branches are so understaffed & disorganised they cannot see us even after a train journey, when we've taken time off work 1hr before closing. Your service is so poor are you planning to stay in business? You're treating your customers like CATTLE. End
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charlotte (@charlcttelilley) reported@HSBC_UK i literally cant access my money and ive been on hold on the phone for 40 minutes and no ones replied on the live chat, every time i have a problem your customer service gets worse and worse
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John P (@JohnfromEssex) reported@HSBC_UK Hello, can you please let me have an update on this issue please. Still unable to generate a logon security code now, 3 working days on. Thanks.
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Bobby (@bobchatt) reported@garethculpan @HSBC_UK @HSBC Just found this thread, having the same problem, ridiculous isn’t it. Trying to perform a normal action, let alone expecting the simplicity & functionality of banks like Monzo’s app.
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DoodleMinn (@DoodleMinn) reported@HSBC_UK Hi, I keep getting server unavailable message on the app. Any chance you know when it will be back up and running?
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Iain Johnson (@loadA4tray2) reported@HSBC_UK Now banking App greets 'security issue detected' yet not rooted, no vulnerabilities on scan. I can only proceed if i agree to exonerate HSBC from fraud liability!?! Unreasonable.
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Jc Penney Gift Exchanger (@shootingbaby) reported@sambarinooofm @HSBC_UK i wanna swap my apple gift card, please baby am not in state help me out
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Rachel Prince - Actress and VA (@MissMeltyCat) reportedCould it be that we TRIED to fix it earlier, but your phones kept disconnecting us? That we have had absolutely no luck in getting a straight answer from you since we started this whole process? @HSBC_UK do better. Why should we lose money when someone else refuses to send goods?