Is HSBC down in Shipley, Bradford, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shipley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Shipley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (16%)
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Login (14%)
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Transactions (12%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Shipley, England
Latest outage, problems and issue reports in Shipley and nearby locations:
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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robert wood
(@wakeynumberone) reported
from
Wakefield, England
@HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡
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Joshua Chapman
(@JRCSport) reported
from
Keighley, England
Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Nicolás
(@nicfrb) reported
from
Rothwell, England
@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
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Christine Cade
(@Christine_Cade_) reported
from
Harrogate, England
Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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chris elliott
(@chrissyell8) reported
from
Wakefield, England
@HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs
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Jennifer Atcheson
(@jukester74) reported
from
Horsforth, England
@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Amit Kumar Gupta
(@amitgupta382) reported
from
Bradford, England
@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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ನಿರುತ್ತರ
(@niruttaraVK) reported
from
Huddersfield, England
Hello @HSBC_UK my banking app doesn’t work on ios16. Please help
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Joshua Chapman
(@JRCSport) reported
from
Keighley, England
Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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aa86
(@Attashhh) reported
from
Leeds, England
@HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.
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macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Spier
(@spierjon) reported
Hi @HSBC_UK I needed to visit a branch yesterday and was amazed to discover that the opening hours are only 0930 - 1500 and only Mon to Fri. Do you have any plans to open longer to help people who work normal office hours and also weekends?
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Undercoverman
(@undercoverman) reported
I’ve been trying to talk to an underwriter at @HSBC_UK all week. Nobody calls back. People hang up on you. Dreadful service.
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Piyush Gupta
(@piyush_gupta198) reported
@HSBC_UK I've changed my mobile device. Have tried 3 times for a new activation code but not getting the text. On hold with customer service for 35 mins and counting. Please help!
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Naveed Khan
(@NaveedPKi) reported
@HSBC_UK Appalling service standards..spent nearly 3 hours to unblock a card (nor prior comms) but futile....no one knows what they need to do...dont have the courtesy to call back when they disconnect your call. #shame to it highest
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Bubsey
(@Bubsey4) reported
@edwin_white24 @HSBC_UK Seems like a re install will have to be done I'm going to leave it 24 hours see if it resolves itself as clearly its an issue with the app checking on service checker other areas experiencing same issue
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Justin Barker
(@JustinBarker77) reported
@HSBC_UK You have utterly awful customer service. My wife is trying to get a digital security key, answered 4 pieces of security information. Can't think of a transaction in the last 3 weeks, told to go to branch - that you don't have. Time to leave
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Alpha Persei
(@PerseiAlpha) reported
@HSBC_UK It wasn’t an enquiry, it was a grumble. I have to approve payments via your fraud team, who are working from home. My point was that this is not secure at all. I am giving confidential information to someone overseas, sitting in a room with other people around.
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Alix
(@too_many_pies) reported
@HSBC_UK I’ve have been on the phone to 6 agents this morning who have all transferred me or cut me off trying to sort out ongoing fraudulent activity on my account. I have no money as I can’t access my account but hackers can still gamble away!!!! Worst customer services ever
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Matt Crowson
(@centuryantique) reported
@copperdale @HSBC_UK It’s no surprise that when independently measured, their service standards are awful compared to other banks. The figures are on placards in the branches, and they’ve been consistently terrible for years.
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Cows Cottage
(@copperdale) reported
@centuryantique @HSBC_UK Same here...my local HSBC branches at Downham Market and Ely closed down recently