HSBC

Is HSBC down in Kidbrooke, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kidbrooke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kidbrooke, Greater London, England 05/13/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (16%)

    Website (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Kidbrooke, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Golders Green, Southwark, Abbey Wood, Croydon, Brentwood, Hackney and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Kidbrooke, England

Latest outage, problems and issue reports in Kidbrooke and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrs_Wadds Sarah Waddington CBE 💙 (@Mrs_Wadds) reported

    @HSBC_UK It’s now saying server unavailable. I’ll try again later?

  • ADPCharb Anouk Charbonnier 🇪🇺🇫🇷 (@ADPCharb) reported

    @HSBC_UK I’ve been more 2 hours on the phone with the customer this morning trying to understand why I could not pay and I was told it’s not our fault , it’s the merchant’s or apple’s pay faults !!! Deplorable and pitiful

  • Clare31821754 Clare (@Clare31821754) reported

    @HSBC_UK Your customer service is off the charts atrocious these days. Hardly any branches still open and those that are have hours long queues to undertake basic banking transactions. Please send me info about how easiest to close my account!

  • gillpea gill pea (@gillpea) reported

    @HSBC_UK I've opened your updated app & it wants me to register. It wants a phone security number to verify my ID. I avoid phones & have always used the app & website, so I have no idea what this is. I can't even log into the website as the app is my secure key. How do I get in?!

  • MaximKabaev21 Maxim Kabaev (@MaximKabaev21) reported

    It’s been 2 month already as my @HSBC_UK account is frozen and all of my money in it because the acc is “under the review”. I uploaded all of the documents they requested a month ago and got no response whatsoever since then. Many important plans had been broken because of that.

  • JymEllins JYM ELLINS (@JymEllins) reported

    @HSBC_UK Normal for FLEXI SAVER accounts despite being advertised as; "Access your money instantly. This is an instant access account, so you can take out and transfer money whenever you need to, no notice required". But only if you have previously agreed 'PAYEES'.

  • JodyW_ Jody (@JodyW_) reported

    So frustrating that 3 days later my @AmazonUK order isn’t going threw and I’ve got all the correct card details on there. Contacted @HSBC_UK and been told that there is issues at the moment with the authentication step which I’m not sure is true!

  • Kume_F Kume (@Kume_F) reported

    @HSBC_UK you really need to do better honestly. Why should a customer have to wait a number of days in order to set up telephone banking to remove a marker on their account which YOU placed?!

  • anupam3m Anupam Mishra (@anupam3m) reported

    @HSBC_UK my account is not for review and I am unable to use it. Pathetic part is your customer service doesn’t even know the reason and timeline for it to be fixed. What kind of customer service is this.?

  • Vicktoin Vick (@Vicktoin) reported

    @HSBC_UK Not 2016 . I have been specking to bank from last 7 days to resolve the issues I had it . No result