Is HSBC down in Hayes, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hayes, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer | |
| Wandsworth |
Website |
Community Discussion
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HSBC Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Dovey
(@billy_dovey) reported
@HSBC_UK your mobile banking app is still not working and has not worked for 5 weeks which is ridiculous. I have no way of accessing my bank account. When is this going to be solved?!
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🐿️ 🐰 Ritsu 😸 🐶
(@Shadowcatuk) reported
@HSBC_UK Not really a HSBC question, but why can rent be a few hundred more than what a mortgage would be But its pretty much impossible get a mortgage Whole system just makes rich people richer by renting out their houses, while anyone looking at buying a house a living hell
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Jamie Taylor
(@j_mietaylor) reported
@kevwright @HSBC_UK I’ve never had an issue with it. Simply scan the QR code on the old device and boom. You are up and running. Maybe not as slick as Monzo et al but certainly not the worst.
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Jim Haran
(@BBXESSEX) reported
Customer service @HSBC_UK #appallingservice
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
@HSBC @HSBC_UK still using #covid as a convenient excuse for cutting branch hours. Can anyone recommend a better, customer friendly (non money laundering) bank I can transfer to?
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Londonisfree
(@Londonfor3) reported
@HSBC_UK @JamesCrowson7 How many black managers do you have.? Stop this lip service and actually give your black employees the same opportunities as your white ones.
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Amy (Anderson) Taylor
(@AmyAnderson100) reported
Just spent nearly an hour (mainly on hold) on the phone to @HSBC_UK , cut off 3 times, transferred 4 times, to reactivate my card after it was frozen in error, I get transferred to "someone who can help", to be cut off with an automated message that the office is now closed 🤬😡
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Makenshi 魔 剣士
(@moinsyyed1985) reported
@HSBC_UK i've been wating 8 days (6 working) for a refund to hit my account. The merchant has given me the ARN details for it too. How long is it currently taking you to process refunds? i've had to open a missing refund dispute.
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kevwright
(@kevwright) reported
@jamesburland @HSBC_UK It’s really bad. I just got a 0% balance shift card, my only product. It won’t let me make new account as it remembers my old login details from over a year ago on a current AC I no longer have. Won’t reset. Completely terrible experience.
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PBTraining
(@PBTrainingCX) reported
@HSBC_UK it is quite remarkable how bad your service is! First - if you are going to freeze an account for inactivity have the courtesy to warn people before hand! Second - your complaints sheet fails in so many ways, there would be more complaints if we could!