Is HSBC down in Coulsdon, Greater London, England?
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The latest reports from users having issues in Coulsdon come from postal codes CR5.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Coulsdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (26%)
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Website (10%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent HSBC outage reports came from the following cities: Coulsdon, London and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
| Withdrawals | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Login | ||
| Login |
Community Discussion
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HSBC Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Cater
(@_aaroncater_) reported
@LindaKe23595361 @HSBC_UK Only online banking the mobile app is working for me this morn
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Alex
(@dewster99) reported
@HSBC_UK I have my mortgage with you and I need to provide a current balance. I don’t have any other accounts with you, how is best to access my balance?
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Carys Burke
(@BurkeCarys) reported
@HSBC_UK - is the app not working? I haven’t been able to access my account all day
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Katie Gee
(@KatieGeemidwife) reported
@HSBC_UK I too have sent you a response. I just wonder why it takes HSBC 8 weeks to deal with a complaints and yet @HalifaxBank have dealt with and issue promptly and efficiently withing 2 days? You can't keep blaming covid for your poor customer service! Everyone else is managing!
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Andrea
(@Andrea82989558) reported
@HSBC_UK I cannot log into my online banking or into my account via the app on my phone. Constantly getting a “system error”. What’s going on? I have bills to pay!
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Susan Jones
(@susjjones) reported
@HSBC_UK I am still on hold. When I get through nobody knows what I’m talking about. Can you please give me a number to call to discuss you no fixed address service
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Andrea
(@Gertrudemo81) reported
@HSBC_UK Hi. Is your app down? I can’t access my account via the app. Thanks
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antony
(@AntonyPrint) reported
@HSBC_UK having a nightmare with your mortgage firm of oneils . Asking for information they have had since last December on the day the mortgage should be actioned . No answering phone calls . Almost impossible for me and my broker to get in touch with . Very poor
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Bev
(@bevledwards) reported
@HSBC_UK need help please re: hsbc app. Keeps saying no internet when trying to add new device - who can I contact
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Womble Returns💙
(@WombleReturns) reported
@HSBC_UK Is it possible to work out on your website where **all** my regional options for a Saturday Counter Service are? My local branch closes the counter service on a Sat and checking the status for about 10 branches in a row seems a bit daft